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Lancaster Gate Hyde Park Apartments

49 Lancaster Gate | Hyde Park, London W2 3NA , England
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Lancaster Gate Hyde Park Apartments
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Lancaster Gate Hyde Park Apartments
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62 reviews from our community

Traveler rating
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 10, 2015

1. Apartment not ready when we arrived .....bed sheets and towels were on radiator only . 2. Caretaker made us wait outside in the freezing evening weather even when they well knew we were outside ...more than half hour and refused to pick up our calls.even the handphone number 3 Multiple electrical connections dangerously hanging ( photos available ) 4.... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed November 28, 2014

I do wish I read the reviews on this site before booking this place. We booked apartment 6 right at the top of the building. Arrived and was surprised to find no porter or anyone in the property at all. The housekeepers number is left on the door so we called and she gave us instructions for where to find... More 

Was this review helpful? Yes 1

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Clacton on sea, England, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 29, 2014

I was expecting a luxury apartment......but it lacked the touches you expect. No toiletries, no tea towels.....everything about the place needs some attention. One bedroom had no lights that worked....only needed a change of light bulbs! We were disappointed in the apartment albeit we all had a great weekend in London.

Was this review helpful? Yes 2
Riyadh, Saudi Arabia
Contributor
14 reviews 14 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 1, 2014

My family and I stayed in apartment no 3 at 49 Lancaster Gate for a week in August 2014. Positives: Location - centrally and conveniently located with easy access to public transportation (Lancaster Gate tube station was 5min walk away, restaurants, West End etc close by) . Hyde Park is 2min walking distance. Size - large apartment with 2 bedrooms/2... More 

Was this review helpful? Yes 1
Cambridgeshire, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 15, 2014

Stayed here with 7 colleagues for 1 night as we had an event to attend. Website looks stunning and all the apartments look very modern and nicely done. Absolutely not the case. We stayed in the 'Penthouse' apartment 6 on the top floor. Stairs in the building felt wobbly and unsafe, used the 3 person max. Lift and it wasn't... More 

Was this review helpful? Yes 3
Dudelange, Luxembourg
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 4, 2014

We’ve been spending 2 nights in 49 Lancaster Gate. If you have seen the pictures from the website or from booking, then be ready to be dissappointed. From outside, it might seem amazing, but the inside is just crappy. No wifi, Spotlight missing, no shower door, window frame moldy, dishwasher broken, mold on the wall. Not enough glass, dishes for... More 

Was this review helpful? Yes 7
Hamilton
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 27, 2014

Our family of five stayed here for 3 nights and came away very dissappointed. The apartment is in a nice area, well located across from Hyde Park but it is poorly maintained and lacking in basic facilities. There were not enough pillow cases available on the first night, no tea towells, hand towells, nothing to wipe the benches with etc.... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 15, 2014

My son was running the London Marathon and a party of 10 booked apartments 3 and 4 (before reading the reviews). We paid £1200 for 2 nights for both apartments and had high expectations. I emailed beforehand to see if we could store our luggage as my son had to register - was told it would cost £20!!!! Was quite... More 

Was this review helpful? Yes 2
2 reviews
3 of 5 stars Reviewed March 30, 2014 via mobile

On 1st appearance, the apartment looked good. BUT on closer inspection the attention to detail has totally let it down. The beds are comfortable and gave us a good nights sleep. However, we had no heating for our stay, no hot water in the kitchen, no dishwasher but we were privileged to have the company of mice in the kitchen......... More 

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Sheffield, England, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 27, 2014 via mobile

Great location,the lift and one shower worked but zero comfort. When we booked we couldn't remember asking for inadequate bedding, a broken boiler (so no heat or hot water in the kitchen) a faulty shower in the en-suite and exposed electrics. Thank you however for supplying us with two filament heaters (one of which worked for 10 seconds and the... More 

Was this review helpful? Yes 2
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