Stayed here for 2 nights and felt a little deflated when we found the fridge didn't work and the shower was detached from the fixing. There was plenty of hot water though and plenty of sachets of shower gel and shampoo. The towels were clean and changed on both days. At first glance we thought the bedspread was a bit... More

St Mark Hotel in Earls Court is not great. Our visit was characterised by very indifferent service, no lift, an abysmal room (cabinets falling apart, filthy carpet, uncontrollably hot shower). The best thing about this hotel is that it is close to better hotels. It is cheap, but you get what you pay for. Almost. More

We were not even booked 2 stay at this hotel and were moved here from another 1 we had previously booked. Upon arrival we were slightly early so asked could we put our luggage somewhere secure and were basically told to leave them in the corridoor downstairs unattended but they 'would be fine because they have cctv' when we said... More

The room was incredible small (no wardrobe, no desk, no chair), we had a basement room with a lightwell window, breakfast was also in the basement and very crowed. Bathroom facilities were broken. Staff was friendly. The only advantage is the location (good neighborhood, close to tube, pubs and shops nearby) More

We arrived at St Mark hotel after a long haul flight to find that our booking had been muddled upand my teenage daughter allocated a double room in lieu of a twin. The gentleman at reception was happy to rectify this and told us that the next day we would be moved. We were then allocated a room on the... More

We booked this hotel online for 4 people in their "quad" room (which was two singles and a double bed that was too small even for two small women) for more than $400USD per night. When we asked why the rates were so high, we were told by the man at reception that we should have called instead of booking... More

Booked two rooms, one was in basement, the other on 5th floor no chance of rooms in closer proximity to each other. Concern that there was a lot of what appeared to be rubbish and dumped items outside the basement and wondered if this was a fire risk? Both rooms were dingy. Timer on lights on stairs allowed insufficient time... More

Like most London hotels within this price range, rooms are small. However, the room was efficiently designed and the bathroom had been renovated. Cleaned well. Hot water failed some mornings, which made showering brisk and altogether too refreshing for my taste. One had to wait some time for it to come back. The location is convenient for those travelling from... More

Although the staff were pleasant and the hotel was very close to Earls Court Station and a short walk to Stamford Bridge. We paid £119 for a pokey room, booked a double and got three twins. ( had a good bathroom with shower though) The room was very warm and un-comfortable, the lighting up the stairs very poor. Would not... More