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Portobello House

Certificate of Excellence
225 Ladbroke Grove | Notting Hill, London W10 6HQ, England (Formerly Earl Percy Hotel)
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1 room 1 guest
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peachtree City, Georgia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter (22) and I stayed here two nights at the beginning or our 3 week trip to England. It was a great location steps from the famous Portobello Market, great restaurants, and the tube. I like to be near locals and away from tourists when I travel and this was perfect. The room was clean, comfortable and all that... More 

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Newbury, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, nice receptionist, beautifully appointed, clean, nespresso machine in the room, trendy bustling bar. All in all a wonderful charming hotel.. The meal for two we had at beach blanket babylon nearby cost more than this value for money experience! I loved it and have found a new favourite place for my London excursions... Do not overlook this when... More 

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Milano, Italia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It's already several times that I come to stay in this hotel. Mostly all the times when I travel to London for my personal or business trips. I can totally recommend this hotel, because the people working in there is just amazing, so sweet and always helpful. I like it, because its not to big and really cosy. The rooms... More 

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Aarhus, Denmark
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 21, 2015

This small but very charming boutique hotel with only 12 nicely decorated rooms is in the middle of the colorful Notting Hill area. The Hotel restaurant has equally been great for lunch, coffee or drinks. Only the breakfast was slightly less than expected - however good. It was a great value for money, fantastic experience which we will come back... More 

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Colne, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 12, 2015

From the moment we arrived all the staff were friendly and very helpful, good location with easy access to the tube and portobello market. The room was pleasant, roomy and had all all that is needed for a weekend stay, Over all very satisfied and will be stopping again. Special thanks to Louisa

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London, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015 via mobile

This is a quite place in the middle of such a noisy and lively area, perfect for meeting up with friends when in need of catching up. Lunch times are my favourite time of the day to visit, however I love it in the late afternoon or early evening too. The staff always friendly and welcoming and the food is... More 

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Heitenried, Switzerland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 29, 2015

Me and my family were in London to enjoy Eric Clapton at Royal Albert Hall. And for the third time we stayed at Portobello House. The first evening we had dinner at the Bistro and it was very good. The rooms are comfortable and clean. The personal are very friendly and helpful. To have the bus stop just over the... More 

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West Midlands, UK
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 25, 2015

We had less than 24 hours in London as we were meant to be going to a Foo Fighters gig at Wembley - but that never came about. One of biggest reasons I booked Portobello House was from the photos online, it looked stylish & relaxed, plus the bar looked pretty cool. It was also an area of London we... More 

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limatad, General Manager at Portobello House, responded to this review

Dear Sara, Thank you so much for your positive feedback. We try to make our guests stay enjoyable, and although we have so many lovely repeat guests who write positive comments in our guest book (In reception) it really is nice for us when we get one online. We hope you will be back soon Kind regards Louisa More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 21, 2015

We found Portobello House Hotel to be okay, but really not worth the high price charged. Our room was on the small size but reasonable and the hotel is nicely decorated. We felt short changed on a number of things: dreadful wifi that kept dropping out, one coffee each in the room but no tea, and a poor breakfast with... More 

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limatad, Public Relations Manager at Portobello House, responded to this review

Dear Andy, Thanks for your feedback I am sorry you found our prices high, our nearest equivalent boutique Hotel is nearly twice our price. On the wifi, you are quite right it had been a problem. We had Virgin fibre optic internet installed , but there was a problem out of our control for nearly a week. It must have... More 

Dorset, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 9, 2015

All things considered, speaking as an English person, devastated with the price ! One night just to lay our heads down 100 pounds each, no English breakfast at all . Everybody we spoke to in employment at the bar/ hotel was foreign . Room clean , staff polite , and that's it !

Was this review helpful? Yes 1
limatad, Front Office Manager at Portobello House, responded to this review

Dear Tracey, Sorry you were unhappy with the price you paid. It was a Saturday night, and that night we had a waiting list of guests hoping that we would have a last minute cancellation. Most of our guests feel our prices are very reasonable for Notting Hill , in the borough of Kensington and Chelsea, and we have frequent... More 

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