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Marlin Apartments - Empire Square

34 Long Lane | 5-8 Empire Square South, London SE1 4NA, England
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Marlin Apartments - Empire Square
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Marlin Apartments - Empire Square
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334 reviews from our community

Traveler rating
    104
    138
    48
    22
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cwmbran, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived at 3pm, the earliest we were told we could check in. We had booked a 2 bedroomed apartment with car parking. All seemed to go well at check in. We drove around to the back of the complex to the underground car park. We were told after we had parked, to look for the white door to exit... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This apartment worked out very well for us, especially considering the alternative hotels in London. It was neat, clean, and the staff was helpful. Loredana, especially was very helpful and friendly, plus spoke excellent Italian, putting at ease all my family members. My experience was very good overall. I will definitely use Marlin Apartments again.

Was this review helpful? Yes 1
Lucas_Dracopoulos, Manager at Marlin Apartments - Empire Square, responded to this review

Dear NMassimo77, I’m glad you enjoyed your stay with us and I really appreciate your kind feedback. It’s our pleasure to hear that our product and service met you expectations. I’ve shared with my team your feedback including Loredana which is more than happy to hear your lovely words. My team and I look forward to welcome you back soon... More 

Krakow, Poland
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at Empire Square twice for business, 2 months in total. Yes, the palce and amenities aren't the newest but in decent condition, and so is the cleaning service (once a week). The apartments are spacy and equipped with everything you should need. They are quiet too, even lower floors. Naturally the higher floor the better view, but waiting for... More 

Was this review helpful? Yes 1
Lucas_Dracopoulos, Manager at Marlin Apartments - Empire Square, responded to this review

Dear kenny_krk, Thank you very much for staying in Empire Square and I really appreciate your feedback. I’m glad you enjoyed your overall stay and I really apologise for our service not meeting our standards during your recent stay. In the main time I would like to introduce you our additional staff to our Empire Square location, who will operate... More 

shawbury
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travelled to London at Easter. Myself, Husband 3&5 yr old and my father. We booked a two bed apartment and we weren't disappointed 😄 I booked an early check in and arrived at 11am. I had to wait quite a while due to a very rude customer checking in ahead who felt it necessary to complain about everything (checkin... More 

Was this review helpful? Yes 1
Lucas_Dracopoulos, Manager at Marlin Apartments - Empire Square, responded to this review

Dear misswong30, Thank you for staying with us and I really appreciate you kind feedback. I’m glad to hear that product and service met your expectations. Please be informed that our sofa beds can be booked with my concierge team and my housekeeping team will set them up delivering fresh linen with towels to your apartment. I can guarantee you... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Likes: 1. very roomy 2. nice view 3. quiet and convenient Could have been better: 1. Staff not helpful and unresponsive 2. TV set, lights, washing machine and dish washing machine break down but not fixed 3. bed too small and not that comfortable 4. bigger screen for bathtub and detachable shower head

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Lucas_Dracopoulos, Manager at Marlin Apartments - Empire Square, responded to this review

Dear Griffin C, Thank you for staying in Empire Square and I really appreciate your feedback regarding your recent stay. I’m glad you enjoyed our quite, spacious apartment and the views, however I’m terribly sorry to hear that you were not satisfied with the service provided. I can ensure that my team is aware of your feedback to deliver our... More 

Wolverhampton, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Apartment standard and location was fantastic. Clean and modern with a 24hr concierge service available. Secure underground parking is available which leads directly to the apartment. Transport links are good as under less than 5 minutes walk you arrive Borough station. There is also a Tesco express at the front of the building as the apartment is self catering. Definitely... More 

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Lucas_Dracopoulos, Manager at Marlin Apartments - Empire Square, responded to this review

Dear NikkiSharma, Thank you for staying at Empire Square and I really appreciate your kind feedback . I’m glad you enjoyed your stay and we met your expectations. My team and I look forward to welcome you back in Empire Square soon. Kindest regards, Lucas. Operations Manager More 

Birmingham, United Kingdom
Top Contributor
90 reviews 90 reviews
41 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

London accommodation is dishearteningly expensive and usually sub-standard unless you pay through the nose. This place is different, and I don't think I'd ever go back to overpriced business hotels in town after having stayed here. The location is 5 minutes from busy London Bridge, and close to a big Tesco and plenty of bars and restaurants. The apartment itself... More 

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Lucas_Dracopoulos, Manager at Marlin Apartments - Empire Square, responded to this review

Dear ali_tabari, I really appreciate your kind feedback regarding your recent stay with Empire Square. Our aim is to deliver excellent quality and service and I’m glad our apartments met your expectations. I’m terribly sorry to hear that you were not satisfied with the service provided from our reception team during your recent stay and I can guarantee you that... More 

Genoa, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Nice, clean and new apartment, very close to Metro station, food market next door, large and very well equipped kitchen, comfortable living room and TV set. Reception desk people was very nice. We recommend it for few days stay in London.

Was this review helpful? Yes 1
Lucas_Dracopoulos, Manager at Marlin Apartments - Empire Square, responded to this review

Dear giorgioemilio, Thank you for staying at Empire Square and I really appreciate your feedback regarding your recent experience. I’m glad that our apartments and service provided met your expectations. I can guarantee you that I will make my reception team aware of you feedback and I’m sure that they will be more than happy to hear. My team and... More 

Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 1, 2015

Had a two bedroom apartment for the weekend. Very spacious with two double bedrooms one bedroom with an en suit. We stayed on the 3rd floor which was fairly quite but no few of the shard. Good kitchen with dishwasher, washing machine, microwave and oven. Ideal to stay with friends instead if a hotel. Doors are really heavy so slam... More 

Was this review helpful? Yes 1
Lucas_Dracopoulos, Manager at Marlin Apartments - Empire Square, responded to this review

Dear whitefamily2003, I really appreciate your kind feedback regarding your recent stay at Empire Square. I’m really sorry you have been disturbed from the door noise. Kindly be aware that my concierge team is available on daily basis 24 hours a day and they are more than happy to assist you. It will be our pleasure to welcome you back... More 

Birmingham, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 21, 2015

Our second time staying in what is a positive alternative to a hotel room. Ideally situated for Central London with two stations nearby but a good walk will get you to many sights. Our apartment contained most of what we needed,was spacious and in good condition. Car parking on site is very useful. The local area is OK and Borough... More 

Was this review helpful? Yes 1
Lucas_Dracopoulos, Manager at Marlin Apartments - Empire Square, responded to this review

Dear David B, Thank you for staying at Marlin Empire Square. My team and I are more than happy receiving such a kind feedback. I’m glad you enjoyed your recent stay with us and we will be more than happy to welcome you back to Empire Square in the near future. Kindest regards, Lucas Operations Manager More 

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Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighborhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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