The best hotel in the entire history of hotels! The food is beautiful, it's in a nice location, the staff are lovely, the rooms are top class and an AMAZING view when you go down in the lift! This is an OUTSTANDING hotel! I have stayed here twice and cannot WAIT to go back again! more

I have stayed in the hotel many times since it first opened and it still brings me back every time. The prices for the location, staff, and spacious rooms are worth it. I have been upgraded almost every time I have been there and even got to see the penthouse. If you are looking for a place to stay central... more

I stayed at this hotel only for one night with my husband. We had the superior double room. It was spacious and clean. Our room even had an ironing board with an iron in it!!! The breakfast was delicious and there was a variety. But make sure you go before 9 a.m. as you have to wait for a table(... more

We stayed at the Park Plaza last night to take our 5 year old girls to Disney on Ice at the O2 arena (the Thames Clippers leave from next to the London Eye and go to the O2 Arena) and wanted a kid friendly hotel with a room/suite big enough for the 4 of us. We booked the Junior suite... more

Stayed five nights over half-term with children and grandchildren. Great central location easy to walk to eye and aquarium and along south bank, over westminster bridge to Houses of Parliament etc. Helpful check in staff, nice rooms with mini kithen and sofabed in siting room. Views of eye and big ben. Adequate bar. Did not use restaurant or gym. Only... more

We stayed here for a night in January, were upgraded to gorgeous suite as there was a mix up with our booking, staff were friendly and helpful, room was very comfortable, clean and modern, super bathroom, lovely kitchenette with fridge. Breakfast was fantastic, all you could eat and really good quality. Don't normally go for such a hotel as was... more

The hotel is located very close to Westminster and The London Eye. The touristic sightseeing bus stop is nearby, as well as Waterloo tube station. On arrival we were upgraded to the executive 12th floor for an extra payment (I think it was 45 pounds per day) that included breakfast and use of the VIP club. The view from this... more

Stayed for 3 nights. Staff lovely . Hotels location is brilliant. Stayed a year ago and had to check out early as the air con wasn't working and we nearly roasted. This time around the hotel under new managment is efficient and convenient. Rooms really nice, food very good. Much better value for money than the overpriced,overrated, unfriendly Marriott at... more

Great location close to London Eye, House of Parliament etc. Waterloo and Westminster tube station close by. Hotel still has nice new feeling though I think its been open 12 months +. Rooms nicely decorated and shower was great. Staff friendly and efficient. Good hotel for both business or for me sight seeing with the kids. more