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Holiday Inn Express London - Golders Green North

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58 Regents Park Road, Henly's Corner | North Circular Road, London N3 3JN, England
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Holiday Inn Express London - Golders Green North
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404 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had a very good experience in Holiday Inn for my first visit!the service and the staff wore very good! I will visit this hotel again! And the price for the room we had was acceptable for us! Highly recomanded! The breakfast was really nice as well!

Helpful?
Thank Daniel1617
Leicester, United Kingdom
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Well, this is a first. The first- hopefully last- time I give a Holiday Inn Express a ‘one star’. Pretty much everything is wrong with this hotel. Such a lack of love and care, no ownership, poor management. You arrive to a rather overworked reception- just one person on duty. No acknowledgement of Platinum membership- which they are supposed to... More 

Helpful?
2 Thank Ralph T
Laurent W, Sales and Reservations Manager at Holiday Inn Express London - Golders Green North, responded to this review

Dear Ralph T, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. We are sorry you received quality and service which was unacceptable. We would like to address this with you further and will be very pleased if you can contact us to discuss your recent stay and... More 

Travelers are raving about these London hotels

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is quite basic, the staff were extremely rude. All my family stay in the hotel and all of them had the same impression. We had a small problem with the booking and the guy in reception that I complain to was really rude. I just remember it and my stomath sink. So a NO NO hotel

Helpful?
1 Thank YeseniaDC
Laurent W, Sales and reservations Manager at Holiday Inn Express London - Golders Green North, responded to this review

Dear YeseniaDC, Thank you for your review regarding your recent stay with Holiday Inn Express London Golders Green. It is regrettable you were not satisfied with the service you received. We would like to address this with you further and will be very pleased if you can contact us at your earliest convenience. We look forward to hearing from you... More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was clean and tidy. I could feel the springs in my bed and the noise from the road was bad (see picture of view). It also seemed understaffed as one women was working the bar, cooking in the restaurant and serving the food. Despite clearly being over worked all staff were chirp and accommodating. I would rate this... More 

Helpful?
Thank Kane S
Laurent W, Sales and Reswervations Manager at Holiday Inn Express London - Golders Green North, responded to this review

Dear Kane S Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sound like we fell below your expectations in reference to the bed and we are pleased to let you know that... More 

Hastings, United Kingdom
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here as a family after a day out in London. We arrived quite early in the day and was allowed to park and go off to our places of visit. On our return later in the day, our check in was fast and efficient. The staff were very professional and polite. The room was spacious enough for four of... More 

Helpful?
1 Thank Dean F
Laurent W, Sales and Reservations Manager at Holiday Inn Express London - Golders Green North, responded to this review

Dear Dean F, We strive to give great and imprecise service to all our guests and it make us happy to read we exceeded your expectations. We look forward to welcoming you back at Holiday Inn Express London Golders Green. Once again thank you for the wonderful and kind words of praise. Kind Regards, Laurent W More 

Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

We wanted a hotel that offered parking and was on the outskirts of London near the M1, I'd stayed at this hotel before so the decision was easy, I watch cricket at Lords and there is a bus that stops right outside the hotel and goes right past the cricket ground, when I go to The Oval I can walk... More 

Helpful?
Thank Carl M
Laurent W, SAles and Reservations Manager at Holiday Inn Express London - Golders Green North, responded to this review

Dear Carl M, Thank you for taking the time review of our hotel. We are pleased to note that your expectations of our hotel were met in every respect. We hope to have the opportunity to welcome you back to the Holiday Inn Express London-Golders Green in the future. Kind Regards, Laurent W More 

Stoke-on-Trent, United Kingdom
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 stars Reviewed December 29, 2015

The bathroom was decked out like it was a specialist hospital....not nice at all....I feel that even a person with a severe disability would take offence by the bathroom.....It was sterile and I felt as though I SHOULD be disabled to stay here....

Helpful?
Thank perth45
Laurent W, Sales and Reservations Manager at Holiday Inn Express London - Golders Green North, responded to this review

Dear Perth45, Thank you for your review regarding your recent stay at Holiday Inn Express London Golders Green. It is regrettable you were not satisfied with the standard of the bedrooms. We work very hard to ensure our facilities and service are superior and strive to be the best Holiday Inn Express around. We take all reviews positive or negative... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 24, 2015 via mobile

We stayed only one night found the hotel easily, parked the car for free, hotel staff very welcoming and helpful, room very clean and tidy, and decorated to a very good standard quite modern..breakfast in the morning was very adequate lots of Choice plus latte coffee on tap....my only issue was the sofa bed and the mattress on the double... More 

Helpful?
1 Thank Philip H
Laurent W, Sales and Reservations Manager at Holiday Inn Express London - Golders Green North, responded to this review

Dear Philip H, Thank you for your comprehensive review. You have covered all aspects of your stay and we are particularly appreciative about your comments. It is always hugely motivating when one take time and trouble to leave a review. We have noted your concern in reference to the mattress and sofa bed and we are pleased to let you... More 

Northern Ireland
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 18, 2015

Stayed for 3 nights recently with my husband and 2 seven year olds. The hotel is very clean and the staff are polite and helpful. The room was not as large as the pictures make it out to be, however it was big enough for the four of us. Breakfast was nice and we didn't have to wait for a... More 

Helpful?
Thank deborahmac77
Laurent W, Sales and Reservations Manager at Holiday Inn Express London - Golders Green North, responded to this review

Dear Deborahmac77, We strive to give great and impressive service to all our guests and it make us happy to read we gave you a great service. We have noted your concern in reference to the mattress and sofa bed and we are pleased to let you know that the hotel will have some renovation during 2016 which include new... More 

London, United Kingdom
Level Contributor
86 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed December 17, 2015 via mobile

Location is excellent if you are driving with free car park. The staff are polite and professional. The breakfast is good and included in the price which is very reasonable. The only quill is that the beds and pillows need updating otherwise the rooms are quite comfortable and reasonably quite

Helpful?
Thank mehmet c
Laurent W, Sales and Reservations Manager at Holiday Inn Express London - Golders Green North, responded to this review

Dear Mehmet c, As always we are glad to read feedback of the Holiday Inn Express London Golders Green. Thank you for taking the time to express your thoughts and concerns in reference to the beds and we are pleased to let you know that the hotel will have some renovation during 2016 which include new beds. Kind Regards, Laurent... More 

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