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Haven Hotel

6-8 Sussex Gardens | Paddington, London W2 1UL, England
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Haven Hotel
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Ranked #930 of 1,052 Hotels in London
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122 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very poor standard at best ok for contractors if working nearby. Had far far better rooms for far less money. Also prostitutes hanging around outside in the evenings. Parking is £15 if you are lucky enough to get in. Many more hotels in the street which may be better

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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 30, 2015

I have stayed at this hotel on a couple of my recent weekly visits to London. It is basic but it was clean and decent TV in room and wifi quite good. I didn't use it but there was a fridge in the room that could come in useful. I didn't have breakfast so I couldn't comment on that. The... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 24, 2015

The hotel was basic but adequate for our weekend in London with our grandchildren. The room was cramped but clean and the beds were comfortable. The breakfast was plentiful and decent quality. We had a problem of no hot water on arrival but this was resolved quickly. An electric socket was broken but as it was under one of the... More 

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Gothenburg, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 2, 2015

I spent a weekend with a friend in London. Paied 60 pounds per night for this hotel. Downsides: -The room was a nonsmoking room but still it smelled strong of smoke. - My bed broke in half when I sat down on it, the frame cracked and splitt in half. This issue was easily fixed since the staff had new... More 

Was this review helpful? Yes 2

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 16, 2015

All staff at the reception was extremely rude, felt unwelcome and offended. Went to pick up some things that guests staying there left for me and the staff at reception was very rude and wanted an argument out of nothing, I was very polite and upset as I told him that he was being very rude and that is not... More 

Was this review helpful? Yes 3
Nicosia, Cyprus
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 12, 2014

How would you feel if you booked a double room and when you get the keys you find out that your room was given to someone else who wanted to extend his vacations and what you get is a twin room? They had no excuse, they didn't inform us at any time even when they handed us the keys and... More 

Review collected in partnership with BudgetPlaces

Was this review helpful? Yes 2
Bristol, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed September 29, 2014

Complete waste of a stay at this hotel, although it was generally clean, the staff were very rude. The rooms were small and we had a view of rubbish and a brick wall. Also the room next door were able to see into our room if we had the curtains open, this meant we needed to keep them closed for... More 

Was this review helpful? Yes 7
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 29, 2014

Complete and utter waste of money! Firstly the staff were very rude! The room was tiny!!! Opened the curtains to look out and the view was of a brick wall and next doors window so there was no privacy unless you left your curtains shut all weekend which meant the room was hot and stuffy. If you leave the hotel... More 

Was this review helpful? Yes 5
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