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London City Hotel

#233 of 1,049 Hotels in London
Certificate of Excellence
Hotel website
200 Borough High Street, London SE1 1JX, England
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10% off room rate
Best prices for: 1 room 1 guest
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London City Hotel
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London City Hotel
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411 reviews from our community

Traveler rating
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104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for London City Hotel
See the most recent reviews
London, United Kingdom
Top Contributor
51 reviews 51 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 8, 2014 via mobile

It was last March I booked a room in this hotel as part of my biz trip to England and Portugal. Having travelled world wide I would say it's one of the best budget hotels with quality service. Well done guys ...

Was this review helpful? Yes
1948john, Guest Relations Manager at London City Hotel, responded to this review

Dear Guest, Thank you very much for leaving a review for us. We are very pleased to have your positive feedback. We hope to see you again soon, Claudia More 

Cork, Ireland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 7, 2014

Hotel was very central to all areas with the tube right next door. Staff were most helpful and friendly. The room was basic but clean with en suite. However it was very noisy from within the hotel. Would I stay here again? yes for the convenience alone but not for a good nigfhts sleep.

Was this review helpful? Yes
1948john, Guest Relations Manager at London City Hotel, responded to this review

Dear Anne, Thanks very much for taking the time to leave a review. Good to hear that the tube station right next door worked for you. Thank you for the feedback about noise. We always appreciate feedback from guests and will be making improvements to our soundproofing. Our ground floor rooms already benefit from this. Kind regards, Claudia More 

Richmond, United Kingdom
2 reviews
5 of 5 stars Reviewed February 2, 2014 via mobile

good food and nice service. very clean atmosohere. we will come again idealy located by the train station. very efficient and polite staffs. i will tell friends and family to stay here. if you visit here visit the marks and spencer which is just round the corner. good bargains

Was this review helpful? Yes
1948john, Guest Relations Manager at London City Hotel, responded to this review

Dear Guest, Thank you very much for your review. Pleased that you had such a pleasant experience and loved the location. Kind regards, Claudia More 

stratford-upon-avon
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 30, 2014 via mobile

Fortunately I only needed somewhere to sleep for a night, and if that's all you need this is ok. Very very basic accommodation and be aware that the single room with shared shower room is tiny, dark and dismal with a constant hum from outside clearly audible even thro double glazing. Wouldn't like to try this room in Summer if... More 

Was this review helpful? Yes
1948john, Guest Relations Manager at London City Hotel, responded to this review

Dear Claire, I am sorry that you did not find the room met your expectations. However I hope that the great location and cleanliness of our rooms was acceptable. If you decide to stay with us again then I recommend our single en suite rooms, which have air conditioning, sound proofed rooms and power rain shower. Kind regards, Claudia More 

manchester
Top Contributor
53 reviews 53 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed January 22, 2014

I'm not sure if I'm getting to old to be flouncing around staying here there and everywhere or maybe I'm just feeling a bit cheesed off tonight that I couldn't get anywhere else to stay in London tonight for less than £150 that was decent and have ended up at The London City Hotel. Much as I love a quality... More 

Was this review helpful? Yes
1948john, Guest Relations Manager at London City Hotel, responded to this review

Dear Guest, I am sorry to hear that the hotel did not meet your standards. Thank you for acknowledging the professional and friendly greeting that you received on arrival. We were very pleased to have been able to provide you with a double ensuite room and amend your booking immediately at no delay or inconvenience to yourself. We value all... More 

Guildford, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2014

Stayed here ahead of an early start for work the next day. Choose it due to location being close to London Bridge, but the fact it was right next to Borough Tube station made it even more convenient. My room was newly renovated so was really clean and the bed clothes smelt really well laundered. The biggest bonus was the... More 

Was this review helpful? Yes
1948john, Guest Relations Manager at London City Hotel, responded to this review

Dear Guest, Really pleased that you enjoyed your stay and found the location really convenient. Sorry to hear you were a little cold in your room. We would have been happy to help as the room does have a very good heating system which guests control. We will make sure future guests know how it works just in case it... More 

Leicester, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 7, 2014

Stayed here in December, excellent staff, warm and quiet room. The cafe next door does a lovely breakfast. Very clean, and not too expensive. Good central location, easy to get anywhere in Central London, next door to the Borough tube station.

Was this review helpful? Yes 1
1948john, Guest Relations Manager at London City Hotel, responded to this review

Dear Malcolm, Thank you very much for your review. Much appreciated and great to hear that the hotel and cafe made your trip a comfortable and convenient one. Kind regards, Claudia More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 29, 2013

Hotel nice, breakfast good, the staff are lovely and they take good care of you. The rooms are larger than many other budget hotels in London. Of course the equipments are not comparable to expensive hotels. However the manager put good effort in many detailed aspects. We didn't need to ask for anything else during our stay. I would highly... More 

Was this review helpful? Yes
1948john, Guest Relations Manager at London City Hotel, responded to this review

Dear Daniella, Thank you for taking the time to leave a review. We are pleased that you had a good stay and found the rooms comfortable and large. Always good to have positive comments about our staff team too. Kind regards, Claudia More 

London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 28, 2013

This is a good hotel and you can not go wrong whatewer room you book. Very clean and reasonably priced in omparesmant to other hotels of this standard. The location is very good and staff are very helpful.

Was this review helpful? Yes
1948john, Guest Relations Manager at London City Hotel, responded to this review

Dear Brigit, Thank you for your comments. We are pleased to hear that you liked our hotel and had a good stay with us. Kind regards, Claudia More 

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 28, 2013

The hotel is in a great location. It is literally right next to the Borough Tube. We took the Tube everywhere in London. We arrived very early and the staff held our bags and suggested we walk through the Borough Market. So happy we did, we ate some good food and saw some neat things. The room was very clean... More 

Was this review helpful? Yes 2
1948john, Guest Relations Manager at London City Hotel, responded to this review

Dear Kerri, Thank you for taking he time to leave a comment after your stay. Good to hear that the left luggage facility helped you out. We really want our guests to be able to make the most of their stay in London and with so many sights in walking distance and the tube station next door it is the... More 

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