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The Cleveland

Certificate of Excellence
Hotel website
39 - 40 Cleveland Square, London W2 6DA, England
Special Deal
Free breakfast with your stay
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446 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Cleveland
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North Naples, Florida
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 14, 2011

While our room was somewhat small, it included a kitchenette, which was wonderful. The room was spotless, comfortable and in a beautiful, quiet neighborhood within walking distance to Paddington Station. The staff was friendly and helpful. We would definitely stay here again.

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 4, 2011

We booked a room for 4 people. Sleeping for 2 was a lovely huge bed. Sleeping for the other 2 was a fold out bed where the mattress was less than an inch thick so you're basically sleeping on springs. To top that off the street is incredibly noisy so don't open the windows. But the bathroom is great with... More 

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Buffalo, New York
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 30, 2011

My daughter and I stayed at The Cleveland for three days. I recommend this hotel and would stay here again but we got the dreaded top floor. Upon arrival we were told that this was the only room left for the night and that we could change to a room on a lower floor the next day. On duty staff... More 

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Helsinki
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 29, 2011

Stayed 3 nights in executive suite room. Lots of space, fantastic bed and the room was very light (third floor). The staff was polite and the cleaners did a good job every day. Liked also the location, close to Lancaster gate and Paddington tubes. Quiet room, green area. Only one minus: the breakfast cost 10 pounds and still you have... More 

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Royal Oak, MI
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 21, 2011

More than 3 months in advance, I booked a stay for 3 nights using Expedia. Upon our arrival at 10 a.m. on the first day, we were told that there was 'good news and bad news'. The bad news - they didn't have a room for us on the first night. The good news - they had gotten us a... More 

Was this review helpful? Yes 1
Annapolis, MD
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 31, 2011

I stayed here for 4 days at the end of March 2011. The room was clean and very quiet. The street, Cleveland Square, is not a "thru" street, so you don't get a lot of drive through traffic. You are an easy 5 minute walk to the Bayswater and Queensway Tube stops, which are on different lines, so you have... More 

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Sunshine Coast, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 20, 2011

Excellent location, spotless room, quiet, extremely comfortable bed, very professional and helpful staff. This hotel has easy access to shopping, cafe/restaurants, transport. London underground was on strike the day we needed to get to Euston Station for our train to Wales, but the private taxi organised for us arrived early and waited until the time we had arranged. The driver... More 

Was this review helpful? Yes 1
Clevedon, United Kingdom
Level Contributor
125 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed January 27, 2011

Good hotel, helpful and friendly staff. Try not to have a room on top floor unless you like climbing stairs! V clean and good shower.

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Bloomfield, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 8, 2010

I stayed at the Cleveland Hotel from the 28th of October thru the 3rd of November. I had previously read that some people experienced rooms that were not very clean. However, I can honestly say my room was very clean and maintained. The staff at the hotel was very helpful and friendly. I also had a large room based upon... More 

Was this review helpful? Yes 1
Hamburg, Germany
1 review
4 of 5 stars Reviewed October 19, 2010

The rooms are a bit small... and that's the only bad thing I could say about it. Location is great, staff is extremely helpful and rooms are cozy and clean. Our room was quiet enough to sleep even until 2 pm. It's perfect for a weekend getaway. I want to stress that it was clean. And that, in london hotels,... More 

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