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The Cleveland

Certificate of Excellence
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39 - 40 Cleveland Square, London W2 6DA, England
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1 room 1 adult
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The Cleveland
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501 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 10, 2015

Located within good walking distance of 3 tube stations, Paddington, Bayswater and Queensway. This opens up a whole of travel options. If willing to walk, Hyde Park, Buckingham Palace, the museums, High Street Kensington, Knightsbridge are all within an hours walk (some nearer than others of course). Rooms were good-sized, well maintained and beds were comfortable (though on the soft... More 

Helpful?
Thank MeganLLP
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are happy that you liked the room and that you found it comfortable. Thank you for your kind word about the staff. We are looking forward top hosting you again. Kind regards, More 

Seattle, Washington
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 5, 2015

We had a good stay at this hotel, a 19th century Georgian building with rooms intact. It's closed to Paddington Station and Regents Canal, which we enjoy walking along to Camden. The area's gotten spotty in the last few years, but we still enjoy staying here.

Helpful?
Thank AboveBoard
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. It is nice to hear that you enjoyed your stay with us and we are happy that you found the location convenient. A walk to Camden along the canal seems a nice walk indeed. We are looking forward to hosting you again. Kind regards, More 

Ulsteinvik, Norway
Level Contributor
4 reviews
4 of 5 stars Reviewed December 3, 2015

We had a very good stay at the hotel. The hotel lies close to Paddington station so it was easy to get to from Heathrow. It was also easy to go to Oxford Circus and Piccadilly Circus. The room were spacious and clean. The hotel does not have its own resturant but that was not a problem as we just... More 

Helpful?
Thank hjf411
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are happy that you enjoyed your stay and that you found our location useful. We would be more than happy to have a chance to host you again in the future. Kind regards, More 

Puerto rico
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 1, 2015 via mobile

The Hotel is 8 mins away from the Bayswater Underground Station. Love the area, with restaurants, cafes and shops! In a quiet residential area. The studio is very comfortable and in great shape. Attention to detail in all aspects. Barbara is a charming lady who was very attentive and made us feel special. She is the heart of the hotel.... More 

Helpful?
Thank vrivera
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are happy that you liked our hotel and how we are keeping it. It is nice to hear that you found the area nice and convenient. In regard Barbara, she says: "Thank you very much and I love you too!" We are looking forward to hosting you again in the future. Kind regards, More 

UK
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 30, 2015

I regularly stay here when I need to overnight in London. The rooms are a good size (especially for London), are always cleaned to a very high standard and the bedding is nice and crisp. It's a bonus having the kitchenette although I don't generally use. Prices are always competitive. Sure you can easily get a cheaper room in the... More 

Helpful?
Thank MrSmithUK
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. Thank you for your kind word about our hotel. We are glad that you enjoy your stays with us and we will do our best for you to keep on enjoying them. Kind regards, More 

Drammen, Norway
Level Contributor
10 reviews
8 hotel reviews
4 of 5 stars Reviewed November 24, 2015

The Cleveland is a nice hotel with a nice staff. I think the service was good, and no waiting when we arrived. We got a room in 1 floor facing in the backyard. Perfect location of the room. Very quiet and no problem sleeping with the window open. The room was small but ok, big bed, and a ok bathroom.... More 

Helpful?
Thank dagern74
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are happy that you liked the room and that you found it clean and well arranged. We are also glad that you were able to sleep sound - we do enjoy the tranquility of the area as well. IF you prefer to have bigger room, we advise to book an Executive Studio Suite, which... More 

Saginaw, Michigan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 16, 2015

My family of three recently stayed at the Cleveland. We loved the location, close to Paddington, close to Hyde Park, and close to several local restaurants and pubs. Being a family of three, we especially liked the oversized rooms and the rarity of having a king size bed in a London Hotel. There was also a separate single bed, not... More 

Helpful?
Thank smith185
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are happy that you liked your stay and that you found the size of the room satisfying. Thank you for your kind word about our staff, we are trying to deliver the best service as we can. In regards to check-in time, usually it is 2pm but if the room is available before that... More 

Fort Worth, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 5, 2015

Great hotel in a nicely renovated historic building. We had a very spacious room with a king size bed (a rarity in London), a sofa bed, a table, and a kitchenette with stove, microwave and refrigerator. This was very helpful, since we had 3 adults and 2 small children, and eating out gets very expensive in London. There are multiple... More 

Helpful?
Thank Rob G
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are happy that you liked your stay and that you found the kitchenette useful. We are glad that the room was big enough to accommodate your family. It is indeed a quiet area for London, this is thanks to the fact that there is no main road around and the one in front of... More 

Cool, California
Level Contributor
163 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed October 24, 2015 via mobile

The room was ok, but I wouldn't stay here again. The room was spacious with the exception of there being only about 1 foot of space at the foot of the bed to squeeze bent over by the wall-mounted TV to get to the other side. Washcloths were not available, even on request because they are afraid one might clean... More 

Helpful?
Thank EcoLogic2
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are glad that you liked the room and the fact it was quiet. In this particular room it was the only way we could attach the TV for it still to be comfortable to watch. In regard to the washcloths, if we had them in the hotel we would have provided you with them... More 

Finland
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 22, 2015

The location rather ok, the room was spacious and quiet, beds comfortable, shower and towels fine, the kitchenette a real bonus, wifi worked , staff very friendly and knowledgeable, but we had our room ( nr 8 ) in the basement ! It was like living in the cellar ! Luckily it was November so we just put down the... More 

Helpful?
Thank UMW
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are happy that you liked the layout of the room and found our beds comfortable. Sorry that the lower ground floor room did not meet your approval. If you decide to stay with us again, please let us know upon making the booking about your preferences and we will take it from there. Kind... More 

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