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The Cleveland

3.0 of 5 39 - 40 Cleveland Square, London W2 6DA, England
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Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
The Cleveland
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The Cleveland
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394 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We want to thank specially Martin's assistance all the time. Martin is very proffessional and a very kind person. The hotel is wonderfull, excellent service. The Cleveland is near metro stations and near Bayswater street.

Was this review helpful? Yes
Marcin_Jagodzinski, Assistant Manager at The Cleveland, responded to this review

Thank you for your review. I am happy that you have enjoyed your stay and that I could be of assistance. It is a pity you stayed just short time, hopefully next time you will be able to stay longer with us. We are looking forward to hosting you again. Kind regards, Martin More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I stayed in room 6 in the basement; outside the window is an enormous aircon unit for the building that hums all through the night -- for me it was just a bit too loud and intrusive. i imagine it would affect many rooms. Everything else was fine but for the money I expect peace and quiet.

Was this review helpful? Yes 1
Marcin_Jagodzinski, Assistant Manager at The Cleveland, responded to this review

Thank you for your review. We are sorry that the room was too noisy for you. If you would like to stay with us in the future, please advise us upon booking that you have do not like room 6 due to noise and we will make sure to allocate you in one of the rooms where this issue does... More 

Ledbury, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Cleveland for two nights on a deal from a travel website. As such it was very good value for money. The staff were welcoming and efficient. Our room, although small, was very well appointed with a good kitchen area; microwave, hop and sink. We even had washing up liquid. Unusually for a hotel room the lighting... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcin_Jagodzinski, Assistant Manager at The Cleveland, responded to this review

Thank you for your review. We are happy that you have enjoyed your stay with us and found the kitchenette useful. We are looking forward to host you again on future occasions. Should you like a bigger room, I would suggest to book an Executive Studio Suite. It has the same facilities but offers more space. Kind regards, Marcin Jagodzinski More 

San Antonio, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

I love this place. The staff is amazing and the hotel is very warm, inviting and comfortable. I stayed there three times (5 nights each trip) on business and look forward to going back next week. The neighborhood is beautiful and its a short walk to Paddington Station.

Was this review helpful? Yes
Marcin_Jagodzinski, Assistant Manager at The Cleveland, responded to this review

Thank you for your review. We are very happy that you like our hotel and you have decided to be coming back. If there are rooms you like less, please let us know upon reservation and we will make sure to allocate you in the more appropriate ones. We are looking forward to hosting you again. Kind regards, Marcin Jagodzinski More 

New York City, New York
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Small business hotel, clean and well equiped rooms. Near a few metro stations, 30 mins away from the London City Center (by metro). Wifi works perfectly and the staff is very helpful. There are a few restaurants around. Good for a business stay.

Was this review helpful? Yes
Marcin_Jagodzinski, Assistant Manager at The Cleveland, responded to this review

Thank you for your review. We are very happy that you have enjoyed your stay with us. We are glad that you find us convenient for a business traveler. If you are planning any future stays we would be happy to host you again. In case you liked us enough to become a regular guest, we can arrange a corporate... More 

Crewe, United Kingdom
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Cleveland for one night while on a business trip. The hotel is located in a quiet square but is close to the restaurants of Bayswater and is a 10 minutes walk from the Tube and Hyde Park. The hotel has an elegant feel, with high ceilings and the original features of the homes that were converted... More 

Was this review helpful? Yes
Marcin_Jagodzinski, Assistant Manager at The Cleveland, responded to this review

Thank you for your review. We are happy that you have enjoyed your stay with us. We are also glad that we could arrange for a room change for you. We do realize that there is a bit of a draught in the room in question. As you pointed out, it is not easy to do something about it because... More 

Taipei, Taiwan
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night in luxury suite with 4 people. It is said to be "luxury", but the price is lower than other hotel. Our room was located on the 2nd floor. Very high ceiling made us feel gorgeous. There's a useful small kitchen and dining table, good for the family with picky kids. They have own storage and help... More 

Was this review helpful? Yes 1
Marcin_Jagodzinski, Assistant Manager at The Cleveland, responded to this review

Thank you for your review. We are happy that you have enjoyed your stay with us. The Luxury Suite serves perfectly as a family room, even for a family with picky kids :) As for the tube stations the closest one is indeed Bayswater, which is around 5 minutes walk. We are set between 3 stations, but thanks to that... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A real find!Room spacious, spotlessly clean.Staff friendly but professional nothing too much trouble. Kitchenette a real bonus! Quiet location would definitely return. Would recommend for short or longer breaks

Was this review helpful? Yes 1
Marcin_Jagodzinski, Assistant Manager at The Cleveland, responded to this review

Thank you for your review. Thank you for finding us. We are glad that you have enjoyed your stay and appreciate the recommendation. We are looking forward to welcoming you again. Kind regards, Marcin Jagodzinski More 

Andover, Minnesota, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Cleveland for several nights in January. The hospitality was great - from the minute we walked in the door to our last good-by. Our room was spacious, clean, quiet, homey and the the breakfasts were great. The location was conveniently located with the basic necessities nearby. We will stay here again!

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcin_Jagodzinski, Assistant Manager at The Cleveland, responded to this review

Thank you for your review. We are happy that you have enjoyed your stay and that you found homey feeling in our hotel. We are looking forward to hosting you again. Kind regards, Marcin Jagodzinski More 

Llanelli, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

A lovely hotel. Clean and tidy room with plenty of space. The staff were excellent and must be applauded. The location is good, as it is within walking distance of Paddington station and Bayswater underground. We found the location to be quiet and safe. We will be recommending this hotel to others

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcin_Jagodzinski, Assistant Manager at The Cleveland, responded to this review

Thank you for your review. We are happy that you have enjoyed your stay. Thank you for a kind word about our staff, we try to be as friendly and helpful as possible. We appreciate your recommendation and are looking forward to hosting you again. Kind regards, Marcin Jagodzinski More 

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Additional Information about The Cleveland

Address: 39 - 40 Cleveland Square, London W2 6DA, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Cleveland 3*
Number of rooms: 30
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Also Known As:
The Cleveland Hotel London
Cleveland Square London
Hotel Cleveland Square
The Cleveland London, England

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