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Charlotte Guest House

Certificate of Excellence
195 - 197 Sumatra Road | West Hampstead, London NW6 1PF, England
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1 room 1 guest
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Charlotte Guest House
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476 Reviews from our TripAdvisor Community

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129
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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English first
  • All months
    (476)
  • Mar-May only
    (127)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (113)
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    (104)
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Bangkok, Thailand
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The location is convenient both in terms of transportation (with buses, overground, and underground), and restaurants. The staff was friendly from the reception to the breakfast services. In-room wifi could be a struggle.

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Athens, Greece
1 review
4 of 5 stars Reviewed 1 week ago

The place is located to a quiet neighborhood near to the city center by bus or by the underground train (West hampstead station is a five minute walk). Its staff is always willing to help and very friendly. I found the price very satisfacrory (breakfast included). The room was very clean (we chose a room with its own bathroom) despite... More 

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Braintree, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a lovely stay at the Charlotte Guest House back in February. It is located in a really good location with easy access to the underground and overground stations and close to the high street where there are pubs and local supermarkets. The staff are really friendly and helpful, especially the woman on reception who checked me in and provided... More 

Was this review helpful? Yes 1
Gotland, Sweden
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed there for 3 nights in august. The staff was very welcoming, if we had any problems they where happy to assist us. They helped us to find our way around London in the best ways. The rooms are fresch, the breakfast is good and beds comfrotable. Very happy with our stay, warmly recommend it. Has the warm homey feeling... More 

Review collected in partnership with BudgetPlaces

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Moscow, Russia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 23, 2015

We stayed in this guesthouse only for 2 days, but it was pretty enough to evaluate both its pros and cons. I believe that for the reasonable price (comparing with London prices, of course) you get many advantages: - convenient location (3-5 minutes from hotel to the tube (both underground and oerground), 10 minutes by tube to Baker street, Westminster,... More 

Was this review helpful? Yes 2
Southampton, United Kingdom
1 review
5 of 5 stars Reviewed July 14, 2015

Me and my best friend were attending a gig at Wembley Stadium and found this place a couple of days before hand. It was absolutely lovely! You definitely get more than you pay for! The staff were welcoming and lovely from the minute you walked through the door, nothing was to much of a fuss! The breakfast included within our... More 

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Rugby, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 11, 2015

After having this place booked for just under a year, as we are seeing Ed Sheeran, while we are on the otherside of the world with limited internet connection (which they were aware of!) they decide to pre auth our card. The cash was there to be pre authd despite us not being aware this was going to happen, yet... More 

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Kenneth F, General Manager at Charlotte Guest House, responded to this review

Dear Jillybeanbob and our Tripadvisor reviewers: We strongly value our guest’s comments and suggestions and would like to assure you that all feedback is taken into consideration and reviewed. In regards to the above review, we need to clarify and highlight for our fellow readers and Miss Heath some points in this review. You made the reservation 30th of November... More 

Burriana, Spain
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 19, 2015

Our experience there was formidable. The reception is the central building where is the breakfast service, the staff was friendly, they speak english. Our room was in a other house in the same street.

Was this review helpful? Yes 1
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