We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 622 London accommodations

Charlotte Guest House

195 - 197 Sumatra Road | West Hampstead, London NW6 1PF, England
Hotel amenities
Save Saved
You added Charlotte Guest House to your Saves list
Charlotte Guest House
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
68%
Ranked #79 of 622 Specialty lodging in London
A recent review
4 of 5 stars reviewed 1 week ago
RobinLaRoca London, United Kingdom
  • Reviews (330)
  • Photos (108)
  • Similar Hotels
  • Q&A
  • Room tips (27)
  • Location
  • More
Write a Review

330 people have reviewed this hotel

Traveler rating
    58
    159
    74
    21
    18
See reviews for
98
127
11
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I visit London regularly for work and this has become my preferred stopover. Not over-priced, friendly staff, good for travel to Central London (tube, bus and overground). Very pleasant breakfast/dining room, outside terrace good on warm sunny mornings. Right in the centre of West Hampstead near restaurants, bars & shops. Be ready for: There are actually a few guest houses... More

Was this review helpful? Yes 1
manchester
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

As I promised the manager, here is my feedback on the Charlotte Guest House in West Hampstead, London which I will NEVER EVER stay in again or recommend to anyone. In fact I'll recommend to all my friends to avoid it. In Summary: Not as Described, Not Quiet, Sweaty Smelly Beds and Pillows - No pillow and mattress protectors -... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Breakfast was included which was a good meal and had flexible hours. Extras like a hairdryer was available from reception. Location is perfect ; extremely close to restaurants, shops and bus/train stations. Staff at front desk were very friendly. Room and bathroom was neat and clean. There was no soap in the shower, which I found odd but we just... More

Was this review helpful? Yes
Sligo, Ireland
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 11, 2014

I love this place be definitely staying here when I go back. The staff are friendly and helpful. Situated beside bus stops going to a major shopping centre in Brent Cross. Also the themes link is only around the corner and the underground is situated 100 yards from the guest house. The breakfasts are ok nothing great but hey who... More

Was this review helpful? Yes
Pateley Bridge, United Kingdom
Contributor
13 reviews 13 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 7, 2014

I've stayed at the Charlotte Guest House 3 times, in 3 different rooms - both en-suite and not. The rooms are wonderfully clean and inviting (even if not 'artistic' in decor as some commenters seem bothered about); the communal bathrooms are magnificently finished and scrupulously clean; the breakfasts are delicious; and the staff are fabulously warm and welcoming. They will... More

Was this review helpful? Yes 1
Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 6, 2014

Was shocked to find that we were staying in a house 15 doors away from where we had booked into. In the morning we had to go back to the original building for breakfast with all our luggage before being able to clean teeth etc. no real coffee only instant and poached eggs that were hard. It felt like a... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 10, 2014

My parents stayed here 3 nights on the top floor (3 flights of stairs!). There was some clutter in the corridors as they were refurbishing (which the reception guy warned us about) but the room itself was clean, well sized with a sink and the shared bathroom was equally clean and in good condition. My parents said the vegetarian breakfast... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2014

Close to Railway station, DLR and Tube Station. Many choices of breakfast and food was OK. Stuff were very friendly and helpfull. Rooms were clean. We felt like we were at home. When we visit London again we'll be back!

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Charlotte Guest House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Charlotte Guest House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Charlotte Guest House

Address: 195 - 197 Sumatra Road | West Hampstead, London NW6 1PF, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, EasyToBook, BookingOdigeoWL and Agoda so you can book your Charlotte Guest House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charlotte Guest House Hotel London
Charlotte Guest House London, England

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (109)
Viewed
Hotel & grounds (11)
Viewed
Dining (12)
Viewed
Room/suite (37)
Viewed
Bathroom (11)
Viewed
View from room (3)
Viewed
Other (35)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in London with
any amenities

Questions & Answers

Questions? Get answers from Charlotte Guest House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer