We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 615 London accommodations

Charlotte Guest House

195 - 197 Sumatra Road | West Hampstead, London NW6 1PF, England
Hotel amenities
Save Saved
You added Charlotte Guest House to your Saves list
Charlotte Guest House
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #74 of 615 Specialty lodging in London
A recent review
5 of 5 stars reviewed 3 weeks ago
Stephanie T
  • Overview
  • Reviews (313)
  • Photos (106)
  • Q&A
  • Room tips (25)
  • Location
  • More
Write a Review

313 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Sligo, Ireland
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 11, 2014

I love this place be definitely staying here when I go back. The staff are friendly and helpful. Situated beside bus stops going to a major shopping centre in Brent Cross. Also the themes link is only around the corner and the underground is situated 100 yards from the guest house. The breakfasts are ok nothing great but hey who... More

Was this review helpful? Yes
Pateley Bridge, United Kingdom
13 reviews 13 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 7, 2014

I've stayed at the Charlotte Guest House 3 times, in 3 different rooms - both en-suite and not. The rooms are wonderfully clean and inviting (even if not 'artistic' in decor as some commenters seem bothered about); the communal bathrooms are magnificently finished and scrupulously clean; the breakfasts are delicious; and the staff are fabulously warm and welcoming. They will... More

Was this review helpful? Yes 1
Cambridge, United Kingdom
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 6, 2014

Was shocked to find that we were staying in a house 15 doors away from where we had booked into. In the morning we had to go back to the original building for breakfast with all our luggage before being able to clean teeth etc. no real coffee only instant and poached eggs that were hard. It felt like a... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 10, 2014

My parents stayed here 3 nights on the top floor (3 flights of stairs!). There was some clutter in the corridors as they were refurbishing (which the reception guy warned us about) but the room itself was clean, well sized with a sink and the shared bathroom was equally clean and in good condition. My parents said the vegetarian breakfast... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2014

Close to Railway station, DLR and Tube Station. Many choices of breakfast and food was OK. Stuff were very friendly and helpfull. Rooms were clean. We felt like we were at home. When we visit London again we'll be back!

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2014

The Charlotte Guest House is in a great location- we were visiting family in West Hampstead which was within walking distance. There were 5 of us, and the staff kindly agreed to put a fold down bed in the quad room to save us taking 2 rooms. It was very reasonably priced, and was clean - they even put little... More

Was this review helpful? Yes
Bedford, United Kingdom
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2014

Our room was clean and so were the communal bathrooms. Very basic guesthouse, don't expect anything special. At only 62 pounds a night and in Zone 2 (literally down the street from the tube, train and above ground station - West Hampstead), it couldn't be more convenient. Staff are extremely friendly and they let us leave our bag for free... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 21, 2014

We stayed at the guest house for one weekday night a few weeks ago, paying £69. The guest house is easy to find (big poster on the back of the place) with a Euro-hostel feel to it (we seemed to be the only Brits) and check-in was easy, with a very friendly receptionist. We had requested a triple room, eventhough... More

Was this review helpful? Yes 1
Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 16, 2014

Staff was very friendly, location was nice and the rooms were clean. We stayed across the street of the main building in a room with shared bathroom - not a good solution for family. The room was ok, but with single glazing too noisy for a person used to complete silence (obviously someone used to the sounds of city would... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Charlotte Guest House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Charlotte Guest House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Charlotte Guest House

Address: 195 - 197 Sumatra Road | West Hampstead, London NW6 1PF, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Agoda, Priceline, Booking.com, HotelsClick, EasyToBook and BookingOdigeoWL so you can book your Charlotte Guest House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charlotte Guest House Hotel London
Charlotte Guest House London, England

106 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (107)
Hotel & grounds (11)
Dining (12)
Room/suite (37)
Bathroom (11)
View from room (3)
Other (33)

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer