This hotel is more image than substance. There was a nice Bose sound system which didn't work, a bathroom tv which didn't work, a fancy standard lamp which didn't work and another where the switch took 5 minutes to find and then my wife couldn't reach it! The room was dark, rather than stylish. The black glass furniture only served...
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Dear Guest,
Firstly I would like to thank you for staying with us at the Radisson Edwardian New Providence Wharf Hotel. I am sorry to hear that you felt the hotel did not meet your expectations. We do appreciate the feedback as it does help to ensure that we can provide a superior service and standard.
I am aware of...
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Overall good hotel with good facilities & location. Service was poor with wrongly advised inclusive breakfast at check in. Check in staff abrupt on check out & patronising regarding mistake on breakfast.
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Dear Guest,
I am very sorry to hear of your concerns that you had whilst staying with us. We do pride ourselves on our 'Yes I can' attitude ensuring that all guests' problems are dealt with while the guest is still with us.
We do offer our full English breakfast at half price on weekends but unfortunately not when taken...
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We arrived by car through a reassuring security barrier to enter this complex of apartments and hotel overlooking the River Thames and the 02 Arena. The front desk area is well staffed and your car is parked for you at a very reasonable rate for London. Check in staff and concierges are excellent - friendly and knowledgable. Our room was...
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Dear Guest,
Thank you for your fantastic review of the facilities we offer at the Radisson Edwardian New Providence Wharf Hotel. I am delighted to see your comments about the staff, these will be passed on the team as a sure motivator for all.
I am also pleased to see you made use of our vast facilities on offer at...
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Stayed here for a night while attending a show at the o2 arena.
Location is fantastic, just a short walk from the DLR station and if you're lucky, you can get a fantastic view of The Dome- beautiful!
All the staff were polite and always willing to help.
Fantastic stay, will definitely be back!
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Dear Guest,
I must firstly thank you for your kind comments about your stay with us at the Radisson Edwardian New Providence Wharf Hotel. We do hope you enjoyed the event at the the O2 you visited for.
Many of our guests have commented on how well placed we are for visitors to the O2 arena as well as being...
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I stayed at this lovely hotel last weeknd and truly enjoyed with the outstanding service before and after the stay. I got the rate with Radisson employee discount and stayed in a deluxe room with a friend of mine for 2 nights. I thought I will get free complimentary drinks as it was written on the website at the time...
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Dear Guest,
Thank you for your comments on your stay with us at Radisson Edwardian Hotel. I am glad to see you chose to book one of our deluxe rooms for your stay providing you with extra space as well as complimentary bathrobes, slippers and an exclusive set of Essential Elements toiletries. I hope you enjoy your stay in Miami...
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Regular visitor to this Hotel. perfectly placed for working in Canary Wharf and very competitively priced. Staff are very courteous and attentive and the rooms and Hotel are of a high quality.
Always my first choice for a stay in this area
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Dear Guest,
I am delighted to hear of your comments about the hotel and particularly the team who work so hard to make all our guests' stays so special. It really is a credit to them that we have so many returning guests. Your kind words are a sure motivator for the whole team.
I would like to thank you...
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Highly rated. Polite staff and so helpful. Breakfast was great.
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Dear Guest,
We are delighted to hear you enjoyed your stay with us at the Radisson Edwardian New Providence Wharf Hotel. Thank you for your feedback and we look forward to welcoming you back for a future stay with us.
Kind Regards,
Jane Tones
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Stayed for two nights in Jan. Hotel is right near Canary Wharf and also the Blackwall DLR so easy transport links to the rest of London. Staff were very friendly and helpful for anything we required. Hotel is very modern and stylish and the rooms were very clean although the bed could be more comfortable. Our room just missed out...
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Dear Guest,
Thank you for your kind feedback about your stay with us in January. The tip you have given is an excellent point, we have some of the best views across the river towards the O2 arena and they are definitely worth booking for.
We do look forward to welcoming you back to the hotel when you return to...
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I stayed here with my partner for a weekend trip to London. It's an upmarket chain hotel. The reception area is quite impressive and the rooms have everything you need. We thought it was rather strange that the wardrobe area is in the bathroom but it didn't cause too much inconvenience. There was plenty of space and the free Wi-Fi...
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Dear Guest,
Thank you for taking the time to complete a review of your stay with us at the Radisson Edwardian New Providence Wharf Hotel.
I am glad to see you made use of and were happy with the complimentary wifi facilities that we offer. Perhaps on a return visit you may be interested to know that all hotel guests...
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I stayed here with my Husband for a mini break before Christmas. It was a lovely hotel, our room was clean & nicely furnished. Only about a 5minute walk to the tube station which is great. I would stay here again, all the staff were friendly & helpful.
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Dear Guest,
Thank you for your kind comments about your stay with us at the Radisson Edwardian New Providence Wharf. I am delighted that you speak so highly of the staff as we pride ourselves on the service we offer to all of our guests. We look forward to welcoming you back to the hotel for your next visit to...
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616 Reviews
452 Reviews
1,752 Reviews
