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Dolphin House Serviced Apartments

4.0 of 5 Chichester Street, London SW1V 3LX, England (Formerly Dolphin Square Hotel)
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Dolphin House Serviced Apartments
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Dolphin House Serviced Apartments
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773 reviews from our community

Traveler rating
    302
    287
    100
    48
    36
See reviews for
208
290
49
119
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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Billingshurst, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

My parents had booked this for my and boyfriend for my 21st birthday. As it was a surprise we had no idea what to expect. We arrived on Sunday the 18th January and stayed for one night. As soon as we arrived we were sat down to discuss our room and then they proceeded to take £30 from my partners... More 

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St Peter Port, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I hate to give bad reviews, but we had a long stay while my wife had a hip operation and recuperated and the behaviour of hotel management made our stay an unpleasant experience. The standard of cleanliness was not up to four stars. I would expect the floors to be hoovered with bathroom and kitchen mopped thoroughly and the lavatory... More 

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Slane
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

When we booked this we judged the room on the pictures on booking. The room was very small and the kitchenette was pretty much unusable. While this was slightly disappointing the price and location more than made up for it. Staff were very good but the wifi was not free which was also disappointing.

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Sydney, Australia
Top Contributor
60 reviews 60 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for four nights over the New Year Period. We booked a two bedroom one bathroom apartment and were upgraded on arrival to a two bedroom two bathroom apartment. Reception and the porter were all very helpful. The apartment was clean comfortable and had everything we needed. The one down thing was that one of the bedrooms had... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the apartments for 1 night on 12th Jan 2015. The staff were extremely friendly and attentive, I received a complimentary upgrade to an apartment. The apartment was spotlessly clean and well decorated, it was definitely more than I required however it was a welcome bonus and I'm not complaining. Excellent gym, pool and sauna/steam room facilities, I just... More 

Was this review helpful? Yes 2
Madrid, Spain
Top Contributor
58 reviews 58 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I stayed found Dolphin House when looking for accommodation to spend a long weekend in London. He booked well in advance, initially for two nights. A few hours later we decided to prolong our trip and emailed Dolphin House to ask if it would be possible to book for one more night, but we didn't get an... More 

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Fabiana K, Reception Manager at Dolphin House Serviced Apartments, responded to this review

Dear Asaizmelero Thank you for your review, we appreciate your comments. Apologies for the fact that we didn’t get back to you regarding the extension of your reservation, this was an oversight which should not have happened, as we are strongly focused on providing an excellent service at all times. I am delighted to hear that you found the apartment... More 

Coffs Harbour, Australia
Top Contributor
58 reviews 58 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family and I stayed here during our time in London. It was very expensive considering the layout of the apartment and certain services that weren't offered. We had to pay extra for access to the wifi each day, there was a laundry and kitchen in our apartment but the room was so tiny you couldn't fit more than one... More 

Was this review helpful? Yes 1
NYC
Top Contributor
59 reviews 59 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I picked this hotel as it is known for it’s wonderful swimming pool, and I love swimming. It is not just an hotel. It is a huge, prewar development, which offers long term housing, as well as hotel accomadations. It is an interesting place, which feels as if it could be used to film a 1930’s film or TV show.... More 

Was this review helpful? Yes 1
Fabiana K, Reception Manager at Dolphin House Serviced Apartments, responded to this review

Dear inlovewGstaad, Thank you for taking the time to review your stay at Dolphin House. Indeed we are a very unique property, and I am really glad to read your positive comments about our team members, as we take pride in providing the highest level of customer service. I have passed on your comments about the apartment amenities and details... More 

new york
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pimlico station itself doesn't have much around it, but the tube is literally one minutes' walk, which connects you to central london in less than a few stops. you can also walk to vauxhall, chelsea, and some other great neighborhoods directly from the hotel. The hotel itself is a bit old, and while not run down, just feels tired and... More 

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Fabiana K, Front Office Manager at Dolphin House Serviced Apartments, responded to this review

Dear Globalguy636 Thank you for taking the time to share your comments about your stay at Dolphin House. Your feedback is important to us, and we are constantly working on improving our product and service. We are delighted to hear that overall you have enjoyed your stay with us, and that our location and apartments lived up to your expectations.... More 

Sale, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Extremely spotless in all areas. Reception staff friendly and quick check in. I had a one bedroom apartment which was very spacious and ideal for self catering as had a kichen with hob, , fridge etc. The bed was huge as was the TV. Living room was ideal for relaxing. Pool was warm and steam and sauna rooms were excellent.... More 

Was this review helpful? Yes 1
Fabiana K, Front Office Manager at Dolphin House Serviced Apartments, responded to this review

Dear Teresa c I would like to thank you for your lovely five star review. I have shared your kind words and comments with our Bar&Grill, housekeeping, Fitness, and reception teams and we are delighted that you have found your stay at Dolphin House enjoyable. It is truly motivational for us to be assured that we have met your expectations.... More 

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Additional Information about Dolphin House Serviced Apartments

Address: Chichester Street, London SW1V 3LX, England (Formerly Dolphin Square Hotel)
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dolphin House Serviced Apartments 4*
Number of rooms: 165
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Also Known As:
Dolphin House Hotel London
Dolphin Hotel London
Dolphin House Serviced Apartments London, England
Hotel Style:
#60 Spa Hotel in London
#260 Luxury Hotel in London
#330 Romantic Hotel in London

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Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
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