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All 1,069 London hotels

Dolphin House Serviced Apartments

Chichester Street, London SW1V 3LX, England (Formerly Dolphin Square Hotel)
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79%
Ranked #328 of 1,069 hotels in London
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 5 days ago
A13X69 Knutsford, United Kingdom
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633 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Onchan, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

Whilst the position is very good and the staff try hard our apartment was tired, microwave didn't work, hand basin did not hold water, windows(old sash) rattled in gentle breeze, two light bulbs not working shower controls worn and difficult to set. Worse was total lack of advertised facilities swimming pool closed for refurbishment, gym unusable for under 18's with... More

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Knutsford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for two nights in April 2014 in a 2 bed apartment. The lobby area is nice and check in was smooth and hassle free. The apartment was spacious (other than the kitchen that was tiny) and had all that we needed for our stay. We were comfortable but the apartments just lacked the level of quality of... More

Was this review helpful? Yes 1
Guildford, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The apartment was awesome - huge lounge, massive bathroom, comfy beds. We stayed for a theatre trip to see Wicked, so location was the driving force and we were not disappointed - we could even see the London Eye and Big Ben from our window! The shower wasn't great but we didn't notice until the morning so we didn't have... More

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Southport, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The apartment was fairly small and we felt like we were in student accommodation. We had to move to the apartment next door due to what I can only describe as a chemical smell. There was a kitchen of sorts, but this was of no use as there was nowhere to eat other than on your bed. Dolphin House is... More

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Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Very good size apartments with excellent facilities and the location is perfect for walking by the river. Perhaps a little tired but for the price we would certainly stay here again. Noair conditioning in any Apartments was a minorisue.

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were very happy that we picked a good hotel after some doozies. Nothing was too much trouble for the staff. The property is very convenient for the tube into London. The rooms were spacious and comfortable. Would definitely stay again.

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
WayneMortensen, Manager at Dolphin House Serviced Apartments, responded to this review

Thank you for your lovely review Dolphin House! We appreciate you choosing us and for recognizing the efforts of the team, I know they will be thrilled with your comments! We look forward to welcoming you back, Kind Regards, Wayne Mortensen, Assistant Manager More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Let's get the bad out the way first...slight confusion with checking in time etc - 3pm is ridiculous!! However, this place is truly beautiful.....comfortable bed you can sleep for days! Living room bathroom lovely but kitchen was on the small side but never mind. Staff were very polite and friendly.....kept boyfriends cake in their fridge till his birthday - very... More

Was this review helpful? Yes 2
WayneMortensen, Manager at Dolphin House Serviced Apartments, responded to this review

We appreciate you taking the time to share your experience and the four star rating. The team will be thrilled with you positive feedback. We endeavour to have guest apartments ready by three pm. Guest arriving earlier will have their booking prioritised, however our apartments are typically considerably larger than hotel rooms and with the inclusion of a kitchen, can... More

Exeter, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Although not really necessary for a one night stay, we do prefer a spacious apartment to a cramped hotel room. Its not all brand new and shiny but it was very comfortable with plenty of storage space, and reasonable décor. A bit of a walk if you are travelling on foot to Victoria with a suitcase but I liked the... More

Was this review helpful? Yes 2
WayneMortensen, Manager at Dolphin House Serviced Apartments, responded to this review

Thank you for your Review. We are delighted you found Dolphin House so comfortable – village living in the heart of London. We look forward to welcoming you back with us again soon. P.S Pimlico underground station is one stop from Victoria and 4 minutes walk from Dolphin House. Kind regards, Wayne Mortensen, Assistant Manager More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed March 11, 2014 via mobile

The apartments are managed cell cleaned daily and facility had a pool which made my daughter happy. The location good near Barkley bikes so you could rent by the hour or day one block to the bus. A good and comfortable stay

Was this review helpful? Yes
WayneMortensen, Manager at Dolphin House Serviced Apartments, responded to this review

We are very proud to have earned your regard and a glad we could accommodate your needs and welcome you to Dolphin House. Thank you for your recommendation, and hope your return is soon! Kind Regards, Wayne Mortensen, Assistant Manager More

Manchester, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 10, 2014 via mobile

Unfortunately we had only booked for 1 night would have loved to have stayed longer. The staff were helpful and friendly and the rooms were comfortable and clean. Great location, within walking distance of the metro but could easily walk into the centre.

Was this review helpful? Yes 2
WayneMortensen, Manager at Dolphin House Serviced Apartments, responded to this review

Thank you for giving us a 5 and for your wonderful praise, we to would have loved you to stay longer. I will extend your feedback to the team. If I can ever be of assistance please let me know. We look forward to welcoming you back. Kind Regards, Wayne Mortensen, Assistant Manager More

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Additional Information about Dolphin House Serviced Apartments

Also Known As:
Dolphin House Hotel London
Dolphin House Hotel
Dolphin Hotel London
Dolphin House Serviced Apartments London, England
Address: Chichester Street, London SW1V 3LX, England (Formerly Dolphin Square Hotel)
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#396 Family Hotel in London
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Dolphin House offers a range of contemporary serviced apartments in a quiet residential area. Set around three and a half acres of idyllic gardens along the River Thames, just a short distance from Central London. A selection of apartments are available from economy singles to 1bed 2 bed and 3 bed apartments. Dolphin House is on the north side of Dolphin Square Village with its 1069 residential apartments, Bar and Grill, Lounge Bar Sports and Fitness Club and brand new Moroccan Inspired Spa, The Spa in Dolphin Square. The facilities are open to all.All Just 5 mins walk from the nearby Pimlico tube, just 3 stops (7 mins) on the Victoria line to Oxford Circus. ... more   less 
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