Beds are minuscule so big people beware...rooms are small...1 bathroom in a 2 bedroom suite so very difficult for 4 of us to get going...housekeeping sucks... I had to call every morning for tea coffee n sugar...they used to forget to replenish ...and one fine day the phone in the room stopped working to I had to call the reception...
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Thank you for taking the time to write a review and for providing such valuable feedback. I would like to claify a couple of points and respond to some of your comments if I may.
The apartment that you stayed in has a standard UK double bed, which is unusual for our appartments as most have a King sized bed....
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We stayed for a long weekend in a 3 bed apartment. Such a great way to stay in London as you have home from home comforts with a bit of added luxury and service. The staff were all really helpful if anything was needed. The rooms are luxurious and well maintained. The pool, although busy at times if a great...
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Thank you for taking the time to share your experience- I'm delighted you had such an enjoyable stay and we look forward to seeing you again soon.
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Me and my wife stayed here for 2 nights at the beginning leg of our honeymoon and were pleasantly surprised by what we found. We got to to the hotel around 9 AM and they had an apartment ready for us even though check in wasn't until 2 or 3 PM. The 1 bedroom apartment we stayed in included a...
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Thank you for your review and for chosing to stay with Dolphin House on the first part of your honeymoon. We look forward to welcoming you back on your next visit to London and hope that you had an enjoyable time on the remainder of your trip.
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We arrived and they said our booking was cancelled- rather than panic I put my trust in Wayne the front of house manager, left the bags there and went for a walk around London. When we returned a few hours later our apartment was waiting.
It was a great apartment and a great location. I really feel fortunate to have...
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Thank you for taking the time to write such a great review. I'm very pleased that Wayne was able to assist you and we hope to see you again soon.
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We were in London for a family wedding and decided to stay at Dolphin House for four nights because it's convenient (easy walk to Pimlico tube station and close to Westminster) and we'd used it some years ago We took a three bedroom/bathroom apartment and a one bedroom one. Our experience exceeded out high expectations in every respect. The size,...
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I'm thrilled that you enjoyed your visit and thank you for your review. We look forward to you staying with us again in the future.
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We stayed in a one bedroom apartment for a weekend. The apartment's living room was quite small but nicely decorated with everything one needs for a weekend break, i.e., iron, fridge, kettle, microwave and i think there was an oven though we never used it. It was excellent to have the extra room.
We asked for twin beds and both...
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Thank you very much for your review- I am pleased that you enojyed your time with us.
Unfortunately the mixer in your shower needed to be replaced. This was identified on your departure and has since been fixed. We are very sorry this occurred, and would have welcomed the opportunity to fix this for you during your stay.
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I found a great deal for Doplhin House on laterooms - which was fantastic value as it was - but then on arrival was lucky enough to get an upgrade to an apartment - probably 10 x bigger than i would be able to afford to live in in London! and it was fabulous - the comfiest bed i have...
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Thank you for your review. I am pleased that we were able to upgrade you and that our staff we able to help with all of yuor requests and needs. We look forward to welcoming you to Dolphin House again soon.
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5 minutes from tube station that leads you anywhere in town. 20 minutes walk to Big Ben. Secure area to walk into, even at night.
Room was nice and renovated. We had a package including breakfast and it was worth it.
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Thank you for taking the time to write such a lovely review. We're delighted that you enjoyed your stay with us and look foward to welcoming you again in the near future.
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Nice spacious rooms, with a small kitchen. Near the subway and buses. Very friendly staff. I will probably go back.
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Thank you for your kind review-we're delighted you enjoyed your stay and look forward to your next visit.
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A two night stay here in Pimlico was excellent value, upgraded to a Studio as we were first timers.
Very good quality of room and on-site facilities. Faulty lamp fixed very quickly. Nice row of shops on the ground floor, neat little kitchen area had all we needed.
Pimlico is very accessible to central London.
Great value for money.
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Thank you for your review. I'm sorry that you had a faulty lamp, but glad that our staff were able to rectify this quickly. We hope to see you again upon your next visit to London.
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