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Fraser Suites Queens Gate

#373 of 1,059 Hotels in London
Certificate of Excellence
39B Queens Gate Gardens, London SW7 5RR, England (Formerly Fraser Place Queens Gate)
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1 room 1 adult
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Fraser Suites Queens Gate
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380 Reviews from our TripAdvisor Community

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La Condamine, Monaco
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I think this was possibly my 4th or 5th stay in Fraser Suites Queens Gate and this may well be my last! On previous visits I have always been extremely happy with the location, cleanliness, comfort, style etc of the apartments (I have always booked a 2 bedroom luxury suite). Indeed, I have recommended them to friends and family who... More 

Helpful?
1 Thank MCAW123
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you for taking the time and posting a feedback about your recent stay with us. I am sorry to hear we did not live up to your expectations and I do sincerely apologise for the inconvenience we may have caused. I can assure you we have looked at all the mentioned issues and we have taken steps to improve.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Fraser suites is preferred to me since I already been there before in Singapore . London team is very friendly and helpful, they always met me with a big smile. Location is perfect, very close to Gloucester metro station and it is 15 min walking to Harrods also lots of museum at walking distance. Room is very well furnished and... More 

Helpful?
Thank Alaa B
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Wow! Thank you so much for taking the time and posting such a positive feedback. We appreciate mentioning the friendly staff and the big smiles! We look forward to welcoming you back at Fraser Suites Queen's Gate. Kind Regards, Bobby Borislavova-General manager More 

Edmonton, Canada
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Places like the Fraser Suites are the reason I try to avoid traditional hotel rooms. Plenty of space, comfortable, clean, with the bonus of front desk staff who are helpful and pleasant to deal with. Location is great with Gloucester Road tube station only a 3 minute walk away, and Hyde Park, Harrods, and several museums all within a 2... More 

Helpful?
Thank Trevor H
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for this positive feedback. We are delighted to hear you enjoyed staying at Fraser Suites Queen's Gate and found the apartments comfortable and clean. We sincerely hope to welcome you back in the near future. Kind Regards, Bobby Borislavova-General Manager More 

London, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I gave Fraser Suites a new chance. Being a regular in London for the past 20 years, and having lived here twice, I can say much about what to expect from this place. 1st: prior to checking in, no matter if you have done your reservation through Booking.com/agency/directly, ask the receptionist to show you different rooms. They have totally different... More 

Helpful?
Thank ThiagoFV
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you for taking the time and leaving a feedback about your stay with us. I am sorry to hear you have experienced a few problems during your stay and that we did not live up to your expectations. I can assure you your comments were taken very seriously and that we have taken steps to improve. Should you wish... More 

St. Barthelemy
1 review
5 of 5 stars Reviewed 3 weeks ago

My home in London is Fraser Suite Queens gate. I spend there a long terms period every year, and I NEVER had not even one problem! Is in the best location, the rooms are very veryconfortable and big, always clean and very elegant. The people that works there (in every level:from the reception to the bar to the cleaning team)... More 

Helpful?
Thank NicST0
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for taking the time and leaving us your feedback. We are absolutely delighted you've enjoyed your stay and felt at home with us. Thank you so much for mentioning the great customer service you received and the friendly staff. We would be delighted to welcome you back as our guest and as part of our big... More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Vijay and the team at Fraser Suites made our first visit to London a special experience for our 8 night stay with a fabulous 2 bed, 2 bath apartment. The friendly service from the team was excellent and the quality of the room made for a very comfortable stay. The room had a kitchen (oven, cooktop, microwave, washer/ dryer), spacious... More 

Helpful?
Thank SteveAOzzie
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you very much for the amazing feedback. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back at Fraser Suites Queen's Gate again in the near future. Kind Regards, Bobby Borislavova-General manager More 

Brisbane, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 18, 2015

We have just left the Fraser Suites after a weeks stay. The apartments are excellent for a family stay. We had a 2 bedroom and 2 bathroom apartment with full kitchen and washer/dryer. The apartment was in excellent condition. It was well located, within a 5 minute stroll to either the Gloucester rd tube or in the other direction the... More 

Helpful?
Thank Natasha053
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for taking the time and posting a review. We are delighted to hear you've enjoyed your stay with us and we'll be absolutely thrilled to welcome you back at Fraser Suites Queen's gate in the near future. Kind regards, Bobby Borislavova-General manager More 

Abu Dhabi, United Arab Emirates
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

First of all the room not the same on the website of freaser suites queens gate it was diffrent ibooked one bed room apartment and I shocked when I saw the room its not one bed room its small very narrow when iasked in the reception the told its victorian buillding when iasked why they donot say in the website... More 

Helpful?
1 Thank ali a
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you for taking the time and posting a review about your stay with us. I am very sorry to hear you were disappointed with your stay with us. Our building is indeed Victorian, Grade II listed building, which in fact is easy to see from the pictures on our website. All apartments are unique and quirky, which is part... More 

New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 13, 2015 via mobile

I spent four days at the Fraser Suites Queens Gate and had a terrific experience. The front desk was very helpful, room was comfortable and had everything I needed, and location just a stones throw from the Gloucester Road tube stop and short distance from Kensington Park cannot be beat. The only element missing for me was a small oven,... More 

Helpful?
1 Thank Christine D
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for leaving such a positive review about you recent stay with us. We are delighted to hear you found the property convenient and the apartment comfortable. We look forward to welcoming you back at Fraser Suites Queen's Gate! Kind Regards, Bobby Borislavova-General Manager More 

Sydney, Australia
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 8, 2015

Booked for 2 nights and arrived from Heathrow too early to Check in. Front desk very helpful, quickly confirming reservation and storing luggage. Check out time is good at 11.00am, so rooms not usually available until 3pm onwards Room large and comfortable, initial problems with shower not supplying cold water was quickly and efficiently resolved. Room was clean and comfortable,... More 

Helpful?
Thank Gary_TLC
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for the great feedback .I am glad to hear you have enjoyed you stay with us. We look forward to welcoming you back in the near future. Kind Regards, Bobby Borislavova-General Manager More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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