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Fraser Suites Queens Gate

#336 of 1,052 Hotels in London
Certificate of Excellence
39B Queens Gate Gardens, London SW7 5RR, England (Formerly Fraser Place Queens Gate)
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341 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles
2 reviews
3 of 5 stars Reviewed yesterday NEW

Big Pluses: Great location, convenient to Tube, safe, excellent supermarkets close by and quick casual places to eat nearby, clean apartment, comfortable sized space, fully stocked kitchen Big Negatives: Our apartment was located in the damp, dark lower level, basically in the basement. This wouldn't be so bad if it didn't reek of mildew and dampness as soon as you... More 

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Adelaide, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

It's rare that I would write a review before my stay is over but in this case, our experience is so positive we just have to share. Firstly, the location is ideal. With access to all the main attractions, including two of London's best museums only a stone's throw away, it's a family haven. That said, when I travel later... More 

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1 review
4 of 5 stars Reviewed yesterday NEW

I stayed in a 2 bedroom (1 bathroom) apartment Fraser Suites Queens Gate for a week in June. It was our first time. The location is great for the park and museums, there is a Waitrose by Gloucester Road tube which is convenient if we wanted to have suppers in. The apartment was compact, but well kitted out with a... More 

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I've seen some not so favourable reviews but for the money and location we found this accommodation perfect. Staff were very pleasant and accommodating. They new the local area very well. Room was gorgeous- up in the roofline. Facilities (particularly kitchenette and washer/dryer was an added bonus. Our one slight let down (as was the case with all out UK/Europe... More 

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Singapore, Singapore
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Frasers Suite One bedroom Executive Apartments at Queens Gate Kensington for a couple of nights. The apartments are well sized with a kitchenette, Bosch kettle, toaster, a reliable wash cum dryer, microwave and oven and a spacious bathroom. Everything you need for a comfortable apartment stay in London. As a family with a young child, we... More 

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Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Been constantly staying in Fraser Suites for the last 3 visits to London and we always found little things that we liked. Location is great, near Harrods and south Kent / Gloucester stations. Staff always remembers us from our last visits. There is a car rental nearby that facilitated our day driving trips - just ask the front desk to... More 

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Kuala Lumpur, Malaysia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This must be the 10th time stayed here since 2008! As usual the hotel is brilliant! The service and rooms are brilliant. The people at the front desk from Vijay, Ralph and the many others are very helpful. The porters and maintenance are also quite good. I find this is so convenient if you are visiting London for a couple... More 

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Frasien, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you very much for taking the time to post your feedback about your recent stay at Fraser Suites Queen's Gate. It's really a great pleasure to read such great comments. Whilst we are proud of our product, it is the team that makes the experience and I was thrilled with your compliments. We look forward to welcoming you back... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recommended by a friend, we were pleasantly surprised by how convenient (3 min walk from Gloucester St station and under 1km to Hyde Park), the friendly staff and clean rooms. The amenities provided were beyond reproach, Wifi is reasonably good. Room is quiet on the first floor. The only downside was that the dryer in our apartment did not work.

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Frasien, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you for taking the time to post your thoughts about your recent stay with us. I am so pleased that you enjoyed your time with us and indeed gave us 5/5 for your stay. I am sorry the dryer was not working properly, the issue has been addressed and the problem rectified. I do hope you will return in... More 

Sunshine Coast , Queensland
Level Contributor
9 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

My husband and I enjoyed our 3 night stay in this hotel. Our room was very comfortable and clean and the bathroom was very spacious and recently refurbished. The kitchenette was small, but very clean, functional and well equipped and there was a small dining table. The hotel was quiet, very close to shops and transport and the staff very... More 

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Frasien, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for taking the time and posting your feedback about your recent stay with us. We are delighted to hear you found our property clean and comfortable and I do hope we'll have the opportunity to welcome you back in the future. Kind Regards, Bobby Borislavova-General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015

Checked in today, 25th May 2015. Came back to the room after dinner about 9.30 pm to find out no water in the room. Was told by front desk technical people fixing the problem. More than an hour later still no water. Found out technical person was not even there to fix the problem. Front desk lady staff answered quite... More 

Was this review helpful? Yes 2
Frasien, General Manager at Fraser Suites Queens Gate, responded to this review

I am so sorry we have let you down on this occasion. Unfortunately there was a bigger technical problem affecting the whole area which was out of our hands and was dealt with by another company. The water supply to the whole building was restored within a couple of hours. Should you wish to discuss your stay further , please... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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