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Fraser Suites Queens Gate

#340 of 1,050 Hotels in London
Certificate of Excellence
39B Queens Gate Gardens, London SW7 5RR, England (Formerly Fraser Place Queens Gate)
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Best prices for: 1 room 1 guest
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Fraser Suites Queens Gate
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Fraser Suites Queens Gate
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329 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manama, Bahrain
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good location South Kensington , we booked 2 executive studio upgraded to apartment ,closed to bus stop,underground station,very Helpfuf staff,clean room,size is average, good services,small lobby,bar,highly recommended and we will book same apartment next visit to London

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Bellevue, Washington
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here for a week while on vacation in London. We cannot recommend this hotel enough. This was by far the cleanest hotel we stayed in during our time spent in Europe. We will stay here again!

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed in Fraser Suites Queens Gate in South Kensington London and can't recommend it highly enough. We caught the underground from Heathrow to Gloucester Rd and walked 2 mins to the apartment. It is really centrally located and you can walk to Kensington palace, Hyde park and even Harrods. Pubs and shops nearby. We didn't eat breakfast there as... More 

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Seattle, Washington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was our first stay at the Fraser Suites, and we will definitely be back during our next trip to London. Our room was modern, exceptionally clean, spacious, well decorated and had every amenity we needed for a comfortable stay, including a great bed! The kitchen was a great addition, with everything we needed to eat in when we so... More 

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Frasien, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for your recent review and your amazing feedback.We are delighted to hear you had a wonderful stay and you enjoyed our facilities and our service. We look forward to welcoming you back at Fraser Suites Queen's Gate. Regards, Bobby Borislavova-General manager More 

Ipswich, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We have been using Fraser Suites for at least 3 years now. Our first stay was so wonderful we have been coming back time and again. However, each time we have returned our room and facilities have been getting poorer. Today we have checked in for our stay to visit Chelsea Flower show and have been given the smallest room... More 

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Frasien, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you for sharing your recent experience. I am sorry to hear you were disappointed with the size of your apartment. As I mentioned to you during our meeting, we are not a purpose built hotel and all our apartments differ in layout and size. Also, unlike your previous reservations,this time you booked the smallest category apartment , hence you... More 

Queenstown, New Zealand
Top Contributor
149 reviews 149 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived pretty late to London and had to call the hotel to get directions from Heathrow, the lady at reception was very helpful. The room was pretty comfortable but don't expect to be acknowledged by the housekeeping staff. The rubbish bin hadn't been emptied from the previous guest and breakfast was disappointing, scrambled eggs too salty.

Was this review helpful? Yes 1
Frasien, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you very much for your feedback. I am so sorry about the issues you have experienced and as you can see from many of our reviews , this is not the standard service we normally deliver. We have taken measures to make sure this doesn't happen again. We do appreciate all comments and we thank you for mentioning our... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

It is our second stay in this great property and rooms assigned to us is as prefect as our homes. Services given was prompt and top class. Location is also ideal for traveling around London. A first choice selection if staying in London. I would like to thank the team especially Ralph and Rositsa for their assistance on handling our... More 

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Frasien, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you very much for your great review about your recent stay with us.We are thrilled about your 5/5 score.It's great to hear you enjoyed our apartments as well as our service. I will share your compliments with my colleagues. Once again, thank you for sharing your experience and we look forward to welcoming you back at Fraser Suites Queen's... More 

Kuala Lumpur, Malaysia
Top Contributor
134 reviews 134 reviews
30 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this service style apartment for a change as we were staying for a week ... and we were very happy with it. The hotel is located in the great location. It's few mins walk from Gloucester Road station tube station where there are plenty of places to eat, drink and even grocery. It also 5-10mins walk from few... More 

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Frasien, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you very much for your feedback. We are so pleased to hear your enjoyed our facilities and the comfort of our apartments. We look forward to welcoming you back at Fraser Suites Queen's Gate.Many thanks again. Regards, Bobby Borislavova-General Manager More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

We recently spent 7 nights at this hotel. The location is fantastic - right between S. Kensington and Gloucester U Stations (3 min walk). The lobby is not "grand" like some hotels but is modern and appeared to have a well stocked bar with a nice area to sit. There is a secure door between the lobby and room access... More 

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Frasien, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much for the amazing review about your resent stay at Fraser Suites Queen's Gate. We are absolutely thrilled with you score 5/5 and your feedback. We are very pleased you enjoyed the location of the property and our facilities. We look forward to welcoming you back in the near future. Many thanks again! Regards, Bobby Borislavova-General Manager More 

Wellington, New Zealand
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Close to Gloucester Road station, well decorated, comfortable and a good amount of space for London. Booked via the Qantas website. Near the Victoria and Albert museum so able to wander back for a second visit. Also near the Natural History Museum. Only downside was that as we had a lower ground apartment we couldn't open the windows. We spent... More 

Was this review helpful? Yes
Frasien, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you very much for your lovely feedback about your recent stay with us. We are happy to hear you have enjoyed staying at our property and we look forward to welcoming you back. Regards, Bobby Borislavova- General Manager More 

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Prices are for 1 room, 2 adults
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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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