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Holiday Inn Express London-Newbury Park

3.0 of 5 Hotel   |   713 Eastern Avenue | Newbury Park, London 1G2 7RH, England
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Holiday Inn Express London-Newbury Park
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Ranked #407 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed 1 week ago
Catherine70 Rhodes Town, Greece
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290 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Rhodes Town, Greece
Top Contributor
124 reviews 124 reviews
50 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed in the hotel for 5 nights in July and I can say that I will not stay there again! First of all, i was 600 pounds overcharged and I had found out by chance before going there. Although the mistake was immediately recognised, this cost me a long international call. When we arrived at the hotel, I was... More

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Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you have stayed in any Holiday Inn Express before, then you'll know what you are going to get here. Ideally located for a London business trip, it is a little cheaper than staying further into Town, which is great for a company budget. Rooms and showers in any Holiday Inn Express are always good. Breakfast is fine and is... More

Was this review helpful? Yes 1
ireland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my daughter stayed here in June for 3 nights. Check in was fast and all the staff were so nice and helpful through out our stay. The food in the restaurant was really nice. Only bad thing was coffee at breakfast was not great. But overall will definitely will be back

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cambridge
Top Contributor
60 reviews 60 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 13, 2014

Always find that this chain provides a good standard in the bedroom and the choice of pillows is nice. The staff were very pleasant and obliging. My room wasn't too noisy but hey this is London and you aren't paying Ritz prices. Breakfast continues to be a non event . Sorry lack of choice and solid scrambled egg doesn't do... More

Was this review helpful? Yes 2
Julio-Marques1, Manager at Holiday Inn Express London-Newbury Park, responded to this review

Dear Richard, thank you for your kind comments. I am sorry we fell short on your expectation regarding our free breakfast. The items in the buffet are of a standard nature across the entire Express brand. We feel that the product on offer is in fact of excellent quality taking into consideration this is a FREE Continental style breakfast with... More

Monmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 12, 2014

Accommodation was excellent. In house restaurant served ersatz food heated up from frozen. Appalled that a hotel chain can wantonly serve such bad food. My advice to anyone is to stay here room only. To Holiday Inn..........my advice: Outsource your catering.

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Julio-Marques1, General Manager at Holiday Inn Express London-Newbury Park, responded to this review

Dear Monmouth, Thank you for your recent comments. I would like to apologise if you felt our food delivery fell short on your expectations. We do provide a simple menu, cooked from fresh, unfortunately in this occasion we seemed to have disappointed with the choice you've made. I can assure you we will revise our menu items in order to... More

Top Contributor
50 reviews 50 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 28, 2014

this hotel is only seperated by a short pavement width from the dual carriagway that is the north circular road which was in esscence the ring road around london before the M25 and boy dont you know it!! the glazing in the room is so poor you can hear every car, bus, truck and ambulance go past all night long,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express London-Newbury Park, responded to this review

Dear bumshanky, Thank you for taking the time to review our hotel. Please accept my sincere apologies for any inconvenience that you may have experienced due to noise levels. I appreciate that you have brought your concern to our attention and rest assured that your comments have been shared with our hotel management to consider improvements where necessary. Once again,... More

Senior Contributor
39 reviews 39 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 23, 2014

The hotel was in a great location for us as we had work in the area and wanted to pop into London to do a bit of shopping and sightseeing. This hotel served the purpose. Rooms were clean and beds were comfortable, staff were friendly and parking for 24 hrs was only a fiver.

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Bucharest, Romania
Top Contributor
66 reviews 66 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed May 12, 2014

The hotel itself is a perfectly serviceable Holiday Inn Express, with the usual clean rooms and reasonable pricing. A subway station is also just a short walk away, so transport links (as long as you don't want night buses, which don't exist in the area) are fine. The staff seems to be of varying quality, however, which given that there... More

Was this review helpful? Yes 2
Julio-Marques1, General Manager at Holiday Inn Express London-Newbury Park, responded to this review

Dear Johnflorin, Thank you for your valuable feedback. Please rest assure that guest info is constantly updated and your IHG reward status but unfortunately this does not automatically guarantees you a late check out. This must be requested and will only be accepted depending on operational availability. At the time of check in this must be mentioned otherwise it is... More

Wezembeek-Oppem, Brabant, Belgium
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 4, 2014

Perfect hotel, quite, very clean, very well placed, near the underground. The breakfast is free and so not tasty, it would have been better to pay a little bit to get better quality. But if I have to go back to London I would chose this hotel again!

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 12, 2014 via mobile

I visited London in the last week of March and stayed at Holiday Inn Newbury Park for two weeks My experience with them is good as the attitude of the staff was very good The breakfast was good and as a foreigner Muslaim I had no issue with the taste etc Room was small but the cleanliness was ensured and... More

Was this review helpful? Yes 1
Julio-Marques1, General Manager at Holiday Inn Express London-Newbury Park, responded to this review

Dear Ayyazsaleem, Thank you for your positive feedback. Infortunatly all our rooms are of the same standard/size, I would suggest that next time you visit London maybe you can try one of our sister brands, Holiday Inn/Crown Plaza, this other brands will provide you with larger bedroom possibly adaptable to your requirements. Thank you Julio Marques More

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Additional Information about Holiday Inn Express London-Newbury Park

Address: 713 Eastern Avenue | Newbury Park, London 1G2 7RH, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London-Newbury Park 3*
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Also Known As:
Holiday Inn Express London-Newbury Park Hotel London
Holiday Inn London
London Holiday Inn
Holiday Inn Express London-Newbury Park England

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style
#107 Best Value Hotel in London
Hotel Class
Official Description (provided by the hotel)
Welcome to Express by Holiday Inn London Newbury Park Hotel located on the A12 the main arterial road into the centre of London and within easy reach to the site of the 2012 Olympic games. The hotel is 3 minutes from the Central Line underground station giving easy access to Central London with Oxford Street only 30 minutes by tube, and to one of the largest public open spaces in London, Epping Forest. The hotel is at the very cutting edge of contemporary design and technology with wireless Internet in the public areas. Each room has high-speed Internet access, individually controlled air conditioning Complimentary continental breakfast available for all residents. After a long day in the office why not unwind in our Contemporary lounge bar area.With ExCel Centre,O2 and Canary Wharf only 15 minutes by underground, London Newbury Park is an ideal base for the Corporate Traveller. Offering 87 secureFree Car Parking Spaces you can leave your car and relax whilst you travel into London in one of our personalised taxi's. With ExCel centre within easy reach we are ideally placed for conference delegates for World Travel Market, International Boat Show, or guests attending concerts. The hotel is adjacent to The King George Conference Centre and delegates have Free car parking on site! ... more   less 
Number of rooms
126

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