Good location, clean room, but is it value for money? Definitely not! The 'free' breakfast and the service that came along with it was awful. The fry part of the continental breakfast was close to being the worst I have ever had. Only beans / sausages / scrambled egg on offer. This would not be a problem if it was... More

This is a typical example of a Holiday Inn Express, it is clean and comfortable with decent sized rooms. Don't let the London in the address fool you, this hotel is on the border of London and Essex and so is a good 30 to 40 minutes away from central London by Underground (Newbury Park station is only 5 minutes... More

Average chain hotel. Decent clean and tidy rooms. Limited evening food menu. What makes this hotel stand out amongst the rest of the HI chain is the Reception and Bar staff: friendly, fast and efficient More

Stayed here in Oct2011 and found this Holiday Inn to be an excellent place to stay! Hotel staff were awesome, especially their Polish receptionist. Very welcoming when checking in early, offered coffee and got us an available room right away! Super clean rooms and breakfast was great. Coming from NYC, the short walk from hotel to Newbury Park tube down... More

About this hotel you can just say it is standard. Just standard and nothing more. Hotel is not very central. You have to walk about 200-300 metres to the next tube station. I always have problems with my legs in the summer so it was very hard to walk these distance after a long day in London. Notice: It was... More

This little hotel had a good location for us close to where we had to be but the bonus came when we met the staff. They are so friendly, always smiling and always willing to help. The rooms are not very large but very functional and that is what we needed on this trip. There is plenty of car park... More

We were a group of 40 and spent 3 nights in this hotel.In this case I only speak for myself: This HIE Hotel was clean, friendly with a modern atmosphere. Next door is a petrol station and a huge DIY market and a broad road passes this hotel but we were never disturbed by any noise. We even kept the... More

Great hotel! Lovely, clean rooms and the staff was very well trained! More

The hotel is well maintained and looked after. The staff are very helpful and extremely friendly, the best of in Express i have been too. The only problem is if you are wanting to go to central london it is quite a trip on the train, about 30 minutes, though the train station is only a few hundred metres away.... More