It is important to note that London is one of the most expensive cities in the world. For that reason, this hotel, while not a luxury hotel, still represents a good value. Our room was on the top floor (4th floor if you count them American style) with no elevators. It was a triple room, and was comfortable enough if... More

No central heating so freezing said would fix it but didn't, no remote for TV.no hairdryer, had to ask for these, shower just no pressure and cold, hot tap in bathroom ran cold and visa vera!Don't use room 31 in the Astoria side you have no working phone too! Plus you have to come outside in the street to go... More

we travelled as four girls not wanting to spend too much on accomodation but to experience londons sights. we arrived at tea time and were a bit worried to be sent next door with our own key for the front door but was very pleasantly surprised. the rooin was spacious, the beds lovely clean and comfy with a big tv... More

As the reviews go down the line i was not expectin much but when we arrive at the hotel was warmly welcome by the receptionist he checked us in as there were no potter service he if he could take the luggage into our room which was very kind. overall nice hotel, great location just minutes away from paddingtion station,... More

When we first booked this hotel, we did not read much of the reviews and didn't think much of it. Then a few hours before the flight, I started googling and read all these terrible reviews about how the hotel had bedbugs, ants, how you couldn't lock the doors, unfriendly staff, dirty rooms and bedding and no clean towels. After... More

Stayed at this place early August for four nights. Very disappointed and can't believe this is called as a 3-star hotel in London! Extremely tiny rooms for two. The bathroom's door can not close when you sit on the toilet. Visible stains allover the beddings, dirty window treatment, loud noises from street. Worst part was getting many bites from the... More

Stayed at this "hotel" in August 2011.. Worst excuse for a hotel that I've ever seen.. It's more like a bail hostel.. Staff speak no English, it's basically three terraced houses mackled together to make a "hotel".. Reception isn't manned, which meant waiting 30mins to check in.. Rooms are disgusting, small and in need of serious refurbishment.. Hotel was noisy,... More

Room cramped, limited storage, worn and tired. Curtains hanging off and don't cover windows/doors, lights not working, doors not fitting, NO LOCKS ACCESSING BALCONY - VERY DANGEROUS, excessive noise due to traffic, shower head support broken, no hot water after 9 am, no thermostatic control on shower - VERY DANGEROUS ESPECIALLY WITH CHILDREN, no water pressure in sink, leak from... More

My Partner and I stayed for two nights, only issue we had was lack of hot water and a small ant problem (that we sorted out out) The hot water would be my only major complaint, But for two nights somewere to sleep and dump our bags while exploring London, it was brilliant, Id happly stay again for any weekend... More