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Hotel class 3.0 of 5
47 Gloucester Place, Off Baker Street, London W1U 8JE, England
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Best fare found from Dallas to London: €389

Reviews you can trust

77% Do not recommend
2.0 of 5 stars 17 reviews
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1 of 5 stars
businesstraveler64   1 contribution
guisborough
Dec 18, 2009 | Trip type: Business, Couples New

I was recently in London on business and decide to take my partner/spouse with me and make it a bit of a midweek pre-shopping break. Booked this hotel over the internet on the strength of is web site and the fact it was on laterooms. We arrived at about 730pm and waited for 20 mins for someone to attend the... more

Disgusting!
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1 of 5 stars
neveragain31   1 contribution
uk
Nov 20, 2009 | Trip type: Business

Filthy place, apparently now being used by London Council to house asylum seekers. I turned up with work colleague with the rooms pre paid by our company. Receptionist (in cupboard) insistant that rooms had not been paid for insisted on credit card for further payment! Left very swiftly and found alternative accomodation at Holiday Inn Regents park for a cheaper... more

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1 of 5 stars
MrGover   1 contribution
Coventry
Oct 5, 2009 | Trip type: Couples

I don't normally complain, but please don't go near this hotel. The customer service from this place is the worse I have ever encountered. I booked a room and then hours before my stay they cancelled on me on a very busy weekend, so finding another hotel at such short notice was difficult. But the worst was to come. Days... more

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1 of 5 stars
CornishmanCornwall   3 contributions
Cornwall
Sep 10, 2009 | Trip type: Business

The booking for 7 rooms was made by our secretary through Laterooms. Having looked at the Opulence Hotel website, she told us to expect a four star hotel at a bargain price. How wrong! We arrived at a pokey, tatty little hotel on a busy main road. Reception was at a cubby hole on the first landing. There was no... more

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5 of 5 stars
agda   1 contribution
Bahrain
Jul 21, 2009 | Trip type: Family

I booked two rooms for a one week stay and of us really enjoyed it. Rooms are spacoius with rich decoartion .Nice bathrooms with bathrobes . Breakfeast Buffet was fine with the Chef inviting us for fresh omlettes.We were able to order room service at very reasonable prices. My children were accessing broadband internet all day long we had ample... more

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1 of 5 stars
mrspegers   1 contribution
england
Jul 12, 2009 | Trip type: Couples

The hotel was booked last minute and the picture looked ok - oh how deceptive that picture was! The reception is a shack, in effect stuffed into a corner, it was a shambles. The carpets are filthy and stained and were not fitted - as a consequence the edges were all tattered. The trip to the room (god help you... more

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1 of 5 stars
2112Essex   1 contribution
Essex
Jul 6, 2009 | Trip type: Couples

How I wish I'd seen these reviews before booking my stay. My weekend was ruined because of this hotel. I tried to call about 10 times to get directions, but nobody answered the phone. We eventually found it at around 16:00, and when we got there, there was nobody to let us into the room as he "had gone to... more

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2 of 5 stars
Jimvic   12 contributions
UK
Jun 13, 2009 | Trip type: Business

Stayed here with colleagues and had to cut my stay short after one night. Whilst check in was very friendly with the concierge taking our bags to our rooms, the room I was given was at the top of 3 very steep flights of stairs and very small with a tiny bathroom. I wanted to open the window to let... more

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1 of 5 stars
Butina   1 contribution
Stockholm
Jun 8, 2009 | Trip type: Couples

At first i want to point out the only thing i liked, the staff was ok. Now to my negative experiences. At first we arrived at the hotel att 2 a.m and we had to clime a lot of narrow stairs with our luggage. When we arrived at the room the minibar was not functioning. So we had to run... more

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4 of 5 stars
LittlePixie74   3 contributions
Nottinghamshire
Jun 2, 2009 | Trip type: Couples

We were moved here the day before our stay as the original hotel was overbooked. We found the staff very helpful, they had been informed that we had booked a twin room and although they had none available at the time they set a room up for us and when they realised we prefered a double they moved us on... more

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Opulence Hotel Also Known As

  • Opulence Hotel London
Address: 47 Gloucester Place, Off Baker Street, London W1U 8JE, England