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The Grainstore Apartments

4 Western Gateway | Excel Royal Docks, London E16 1BA, England
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Best prices for: 1 room 1 guest
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The Grainstore Apartments
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The Grainstore Apartments
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17 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ney, Ohio
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014

my colleagues and I are In London for the WTM, our travel department booked this place online, Its very close to excel center, its got lots of restaurants around, the apartments are decent, spacious and well equipped. Receptionist is very helpful.

Was this review helpful? Yes 1
Birmingham, United Kingdom
4 reviews 4 reviews
5 of 5 stars Reviewed October 27, 2014

I RECOMMEND this place to anyone coming to London. My friends and I stayed here for the MCM comic con this past weekend, we had 2 apartments. It was fantastic, we are definitely staying here next year. The staff were so helpful and friendly, For some reason, the manager was even around to welcome us which was great as he... More 

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New York
1 review
1 of 5 stars Reviewed October 8, 2014

I booked this place through a booking site and showed up to check in only for the concierge to have gone home early for the day. The residents confirmed his early departure and I was left having to book into anotehr hotel on the day costing me a great deal more than i should have had to pay due to... More 

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1 review
5 of 5 stars Reviewed August 20, 2014

The apartment was clean and the staff was very helpful. Whenever I need help and I call the front desk, someone is always available to help. I'll definately recommend this place to my friends and family.

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014

Was in London for the TOC Europe 2014 in Excel. Great location!!!!!! Grainstore is literally 30 seconds walk from the exhibition centre. The rooms are spacious and clean, Staff was very friendly and ready to help. Free and very fast Wifi which was a MUST for me because of work. The pictures here are different from what the rooms look... More 

Was this review helpful? Yes 1
Isle of Skye, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 18, 2014

Booked in here whilst attending a trade show at the Excel. Zero service to the rooms, no bins emptied , no clean bed linen , towels, etc. The toilet didn't flush ( I fixed it several times during the stay) Various insects appeared under the door of the bathroom and I did find a few bites in the mornings! One... More 

Was this review helpful? Yes 3
Las Vegas, Nevada
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 12, 2012

Travelling with colleagues from the USA, we had stayed here before so booked an apartment for a trade show at Excel. Communication prior to our arrival was bad, which made me a little concerned. I had to constantly chase for confirmations and updates and all my calls and emails went unanswered. I finally received a confirmation (and apartment change) two... More 

Was this review helpful? Yes 2
Top Contributor
52 reviews 52 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 15, 2012

Stayed here for a few nights on business and was checked-in - upon advising I would be arriving later - at the Grainstore but was actually staying a short walk away at the Westgate Apartments. All are much and such the same, apparently. Location is great if you're at ExCel but otherwise it's a bit remote. WiFi router didn't work... More 

Was this review helpful? Yes 1
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 26, 2012

Like other reviewers it took me a little while to find the Apartments as it's not a full hotel with reception and what have you. The staff once I located them were helpful and the room perfectly reasonable for a 3/4 star property, nicely appointed and comfortable. There are a couple of reasonable looking restaurants and bars nearby for a... More 

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2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 3, 2012

We booked this stay on line and the web site states arrival between 2 and 5. We organised to arrive at 4. Finding the place was really difficult with no real signs and a scruffy office. When we arrived we were told that the lady who needed to check us in had left and there was no one to do... More 

Was this review helpful? Yes 1
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