Great location,excellent exterior but as soon as we were admitted I had dread. Going down into the basement for the reception. Staff exceptionally friendly and informative, white bed sheets clean but that's where the positives stop. Room 9 the beds were grubby and so uncomfortable, the single is on a slant, the double is lumpy......don't look at the bases!!!!! Duvet... More
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- Also Known As:
- Surtees Hotel London, England