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All 522 London B&Bs / inns

Normandie Hotel

2.5 of 5 Bed and Breakfast   |   96 Sussex Gardens | Paddington, London W2 1UH, England (Bayswater / Notting Hill / Lancaster Gate )
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19%
Ranked #421 of 522 London B&B and Inns
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97 people have reviewed this hotel

Traveler rating
    3
    12
    14
    18
    50
See reviews for
19
32
8
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
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English first
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

More like a hostel with private rooms. The staff is great and helpful. The night guy from Bulgaria was excellent and helpful. The breakfast lady works really hard. So the toilet was slow flushing and an alarm went off one night, your on vacation for an adventure! You dont spend much time at the hotel because there is so much... More

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Joensuu, Finland
1 review
1 of 5 stars Reviewed July 24, 2014

I have visited over 35 countries during the past 25 years. I don't usually stay in fancy hotels but in Scandinavia Hotel Normandie would not even be called a hotel but rather a hugely over-priced hostel. Our family paid 300 euros a night for two rooms. In most of the major northern European cities we could have gotten a nice... More

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Andy M, Owner at Normandie Hotel, responded to this review

First of all, there were never any bed bugs in Room 8; the room was thoroughly checked by our pest control company. I distinctly remember who you are and I recall that I personally bent over backwards to deal with your constant and numerous complaints and enquiries. I also remember recommending that you let the cold water run for a... More

Newport
Contributor
18 reviews 18 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 13, 2014 via mobile

I was very worried after reading the reviews on here. However, I tried to be positive and it sort of worked (I took my sleeping bag just in case). Yes, it's very basic. Yes, it's not spotless. Yes, there was some sort of box under the bed. Yes the bathroom door doesn't shut properly. However, I think I paid £60... More

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Miami, Florida
Top Contributor
119 reviews 119 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed May 30, 2014

The Normandie Hotel is located just a few blocks from the Marble Arch and Hyde Park; there is an Underground Station nearby and lots of restaurants and shops on the main street, Edgeware. The room was clean and very plain; the Wi-Fi worked great and there were lots of English speaking programs on the T.V. The English breakfast included in... More

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Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 17, 2014

Makes Fawlty Towers look like a 5 star hotel. Mouse traps under beds and desks. (they'd written it's standard but it's not) The water poured down from the ceiling in the bathroom and the room due to leaking water pipes, in the first room we had , when we told the receptionist who spoke very poor English - he said... More

Was this review helpful? Yes 2
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 7, 2014

Booked 2 rooms B&B for my daughter and her friends; booking was simple and prices reasonable. However, in 1 room the occupants were bitten all night by bed-mites - or something similar - and in the other room my daughter found mouse/rat traps and insect traps under the bed. The staff, being of east European origin, had limited ability to... More

Was this review helpful? Yes 1
Andy M, Owner at Normandie Hotel, responded to this review

The following email was sent to this gentleman's email address when we were sent the initial complaint: ****************************************************************************************************** "Dear Mr F, Thank you for your email. As such we have found no traces of bedbugs in either room, and no complaints from either the previous occupants in room 12 (who stayed for 3 nights) or the previous occupants in room... More

Birmingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

I stayed here on 21st feb till 23rd feb 2014, (2nights) with my mother and daughter. It was a surprise weekend for my daughter as it was her bday on the 22nd feb. we arrived and was given our room key (no 6 ). The room was a good size for all 3 of us, in the room was 1... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 7, 2013

dreadful hotel. The room was so small it was almost impossible to get in. The bed linen was cheap, the mattresses old. Everything looked grubby. The bathroom, although reasonable in size had huge stains on the ceiling.

Was this review helpful? Yes 1
Andy M, Owner at Normandie Hotel, responded to this review

The beds in Bed-and-Breakfast hotels in London are generally quite small. The bed linen is supplied by the same company as most of the hotels in this area. The beds are less than a year old, so are reasonably new, but unfortunately the bathroom ceiling was due for decoration in the new year. If the above guests had voiced his/her... More

Cambridge
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 9, 2013

We booked for 3 nights, planned a side trip to Oxford for 3 nights, and then had reserved for an additional 3 nights. We prepaid. We had read the reviews but received assurances that the hotel was in good shape. Our first nights were ok - it was a mediocre hotel at a reasonable price. When we left for Oxford,... More

Was this review helpful? Yes 1
Andy M, Owner at Normandie Hotel, responded to this review

First of all the receptionist did not tell me that I could get more money from someone else since the people who stayed in the room the previous night were sick and could not leave. You were offered a room at the Pacific Hotel and the receptionist there gave you a choice of 3 rooms. You choose the room in... More

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Additional Information about Normandie Hotel

Address: 96 Sussex Gardens | Paddington, London W2 1UH, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Normandie Hotel 2.5*
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Also Known As:
Normandie Hotel London, England

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Amenities

Free Breakfast Free High Speed Internet ( WiFi )
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Number of rooms
14

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  • At what time does the pool open each day?

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