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All 538 London B&Bs / inns

Mandalay Picton House Hotel

2.0 of 5 Bed and Breakfast   |   122 Sussex Gardens, London W2 1UB, England
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Mandalay Picton House Hotel
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Ranked #173 of 538 London B&B and Inns
A recent review
5 of 5 stars Reviewed January 2, 2015
delphinite Singapore
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191 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Strathfield, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

This place charges their fare hours later you cancel it , bad manners and more.. DONT go there, there are plenty of Hotels around better and wont charge you anything for cancelling nor when booking them , something that his Hotel should learn, apart from treating guests well It stinks

Was this review helpful? Yes 1
oslolondon, Owner at Mandalay Picton House Hotel, responded to this review

This person did not check the hotel policy before making a booking which clearly states that a non refundable one night stay will be charged. She then decided to cancel her booking and demanded her deposit back . I had explained the hotel policy several times to her and told her the deposit can not be refunded. She threatened me... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2015

As it is with all other hotels in Central London, the room is typically small but it's equipped with the basic necessities such as cable TV, a heater (since we were there in winter), a sink and beds which were made everyday. They also provide a change of towels and soap daily. Coffee and tea sachets along with a electric... More 

Was this review helpful? Yes 2
Brisbane, Australia
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 23, 2014 via mobile

Great place to stay very central, good price for room which includes breakfast. Warning if you have problems with stairs as there is no lift, they will help with carrying your luggage upstairs, very close to paddington train station and shops. Made to feel welcome would stay here again .

Was this review helpful? Yes 2
Top Contributor
331 reviews 331 reviews
25 hotel reviews
232 helpful votes 232 helpful votes
2 of 5 stars Reviewed December 4, 2014

The owners here are warm, genuine, friendly people and the B&B is very well located and cheap (for London). But you get what you pay for and the rooms are small and very dated, tiny tv's, some nylon bedding, and miniscule shower 'rooms' which include a shower, sink, and toilet in some kind of cupboard that you step into and... More 

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 30, 2014

Location Location excellent. The bed linen was clean.... This is the only good thing I could say about the b&b. The place stank of curry and spices and was very off putting. The room was tiny and very run down as was the whole of the b&b. I could sit on the loo, brush my teeth and take a shower... More 

Was this review helpful? Yes 4
Sheffield, United Kingdom
13 reviews 13 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 21, 2014

Hosts very friendly and helpful. Hotel itself is a little rundown and very dated. The bedroom window was open with bars on so it would have been difficult to close it. Luckily, it was a very warm night so the breeze was a blessing. Breakfast was included in the price this was not even a full continental.so was a bit... More 

Was this review helpful? Yes 1
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 15, 2014

The welcome couldn't have been friendlier, the owners are genuinely interested in their guests and can't do enough to help. Our triple room was small, but quite adequate and clean. For the location and the welcome you'll not find better value in central London.

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 8, 2014

As in previous reviews, i agree the location is excellent. With easy access to the train station and several great restaurants. The owners are kind folks and were very helpful. However, with several chains now coming into the Sussex Gardens area, it would benefit them to improve the conditions of their rooms. I can handle a small room; what i... More 

Was this review helpful? Yes 4
oslolondon, Owner at Mandalay Picton House Hotel, responded to this review

It is the privilege of a customer to write a review and give their opinion . If a customer is not happy with anything the customer should inform the management to let them explain and fix the matter like changing a towel, set of linen , pillow or even a room if available. The customer can even check out and... More 

Oslo, Norway
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

This is a very nice family-driven hotel with a great location. Small and cozy with nice and clean rooms. The owners used to live in Norway, so they speak Norwegian. Try out their Burmesian restaurant (Mandalay restaurant) with the best samosas in the world!

Was this review helpful? Yes 1
Charleston, West Virginia
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 21, 2014 via mobile

My friend and I stayed in a twin room for three nights. The room was incredibly small, but we were only there to sleep- so we didn't mind at all. Dwight and his family were SO friendly and accommodating. Breakfast was small but very nice. If I ever return to London, I wouldn't hesitate to stay here.

Was this review helpful? Yes 3
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Additional Information about Mandalay Picton House Hotel

Address: 122 Sussex Gardens, London W2 1UB, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Mandalay Picton House Hotel 2*
Number of rooms: 18
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Also Known As:
Mandalay Picton House Hotel London, England

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