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All 1,073 London hotels

The Sumner Hotel

4.0 of 5 Hotel   |   54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England (Marylebone)
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Ranked #66 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
trustme1945 Washington DC, District of Columbia
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1,123 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A good location near Edgeware restaurants and others on the neighborhood. Short walk to Marble Arch underground and buses. Staff always available and helpful. Coffee and tea brought up to room -- a treat. Breakfast is well presented, with eggs, meat, beans and standard stuff. Quibbles? Breakfast is served in a windowless basement room that could not be called pleasant.... More

Was this review helpful? Yes 1
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I enjoyed a very pleasant stay at the Sumner for 5 nights in June. Its an excellent hotel - very comfortable and welcoming. The staff go out of their way to make you feel at home. Our room was clean and comfortable with efficient wifi. Breakfast was good, with a nice variety of cold cuts and fresh... More

Was this review helpful? Yes 1
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your comment posted on Trip Advisor as A lovely surprise in the heart of London. I am truly delighted to hear that our freshly cooked breakfast has perfectly suited your requirements & you have enjoyed your stay here with us. We are really glad to know that we were able to provide you with our... More

Durham England
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this hotel because we were meeting some friends from California and it had been recommended by their travel agent. The hotel isnt cheap but it is overpriced for what you get. Although the location is great and the staff are very friendly and helpful the quality of the accommodation is what disappoints. It is looking tired and in... More

Was this review helpful? Yes 2
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your review here on TripAdvisor. Well I am really sorry to hear that we could not meet your expectations at this time. But I do hope we will have the opportunity to welcome you back in future so that we can get a chance to show you our high level of service & to fulfill... More

Whitehaven, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a pleasant stay at this hotel. The staff are very helpful and friendly! The hotel room was rather small and the on suite was tiny with no bath. The window was jammed open during our three night stay so glad it was summer! The dining room was small and breakfast choice was limited. I would consider it more... More

Was this review helpful? Yes 1
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Amanda, Many Thanks for posting your feedback on Trip Advisor. I am truly delighted to hear that you had a pleasant stay with us. Please accept our apologies for the inconvenience you had during your stay with the jammed windows. Sometimes its really difficult for us to fix those kind of major issues due to unavailability of the parts... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel with my family,It was perfect location,Very clean,Staff was very helpful 24 hours,Breakfast is good,Coffee &tea is 24 hours free .All major attractions are near (Marble arch, Hyde park, Oxford Street . Thanks for everything

Was this review helpful? Yes
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Mike, I would like to thank you for posting your review as- "Nice hotel". We are really delighted to know that we were able to provide you with our excellent services & facilities throughout your stay. We always make sure that we do our best to improve the quality of services & maintain the high standards at The Sumner.... More

Columbia, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for one night in July. We took advantage of the hotel's offer to send a car for us at the airport and the fare was very reasonable. We arrived early morning from overnight flight from US and found that our room was available to us for check-in. They were in the midst of their... More

Was this review helpful? Yes
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for the lovely & marvelous feedback, your review is noted and appreciated. We are really pleased to hear that you had a Fabulous First Night in London at The Sumner. It was a great pleasure to have you here at The Sumner. We'll look forward to welcome you again.. Regards, ROHIT GOGIA Manager The Sumner Hotel More

istanbul
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed this hotel all family in two rooms. Staffs are all so friendly and helpfull they are the best staffs i have ever seen Breakfast was perfect they served evertday tea to our rooms The main problem about thıs hotel there are some rooms on ground floor and very lower ground floor which we stayed first day . İ... More

Was this review helpful? Yes 2
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Mr Emir, Thank you for your the effort for writing a comment on Trip advisor, We truly appreciate your positive & honest feedback. I am truly delighted to hear that the Hotel's central location perfectly suited your requirements. We try our level best to make you feel comfortable during your stay. It was a great pleasure to have you... More

Europe
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited there for two nights last week. Below, we have collected our opinions of this hotel Pros: + We arrived to London from Paris early in the morning. We requested an early check-in before our visit. When we arrived at the hotel, the hotel manager and an another staff member made effort for us getting the room. We also... More

Was this review helpful? Yes 1
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Mr & Mrs Birdie, Thank you for your kind review on TripAdvisor. I am so pleased & delighted to read thru your detailed feedback. Really felt great to know that you have enjoyed your stay with us, and that you were able to take advantage of our most convenient of locations minutes from the tube station and Oxford Street... More

Bournemouth, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice boutique hotel, great location. The staff were all very friendly, and the service was excellent! The hotel is only a short, 5 minute walk from Marble Arch station and Hyde Park, and is great base for exploring London.

Was this review helpful? Yes
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Lee, I would like to thank you for posting your review as- "Nice, quiet hotel". We are really delighted & proud to know that we were able to provide you with our excellent services & facilities throughout your stay. We always make sure that we do our best to improve the quality of services & maintain the high standards... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For London a big room, nice bathroom and charming lobby. I paid 190£ which was quite good and their chauffeur service to the airport was cheap and reliable too. Hyde park is 4 minutes to walk and even the hotel has no restaurant a lot of bars and restaurants are near by

Was this review helpful? Yes 1
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Many thanks for posting your feedback on the TripAdvisor - Central location and nice room. We always try our best to provide you the best customer service & make you feel comfortable through out stay. Of course, here we have plenty & variety of restaurants & pubs nearby around the hotel & food as well is really delicious... More

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Additional Information about The Sumner Hotel

Address: 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sumner Hotel 4*
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Also Known As:
Sumner Hotel London
The Sumner Hotel London, England

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Amenities

Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style
#41 Romantic Hotel in London #57 Luxury Hotel in London #100 Business Hotel in London #104 Family Hotel in London
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Official Description (provided by the hotel)
Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more   less 
Number of rooms
20

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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