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The Sumner Hotel

4.0 of 5 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
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#68 of 1,055 Hotels in London
1,136 Reviews 4.5 of 5 stars
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1,136 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Contributor
22 reviews 22 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

We very much enjoyed our stay at The Sumner. This is not an inexpensive hotel, but it is comfortable, clean and in a great location near Marble Arch. (Very easy access to the Tube, buses, Hyde Park, Oxford Street.) The staff was always friendly and accommodating. I communicated with them via email a number of times prior to our stay... More

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Hamburg, Germany
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel, just minutes away from the Oxford street, very friendly staff... was there for a short business trip. Rooms are small and not designed to work or stay in for hours, but I can recommend the hotel if you want to stay over night,

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Worcester
Top Contributor
54 reviews 54 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I said on business for one night. Excellent location not far from Marble Arch, good sized room with all amenities. Newly refurbished and very tastefully decorated. Really nice area and I would return with family next time in London.

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Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Location..check! Good sized rooms...check! Friendly and helpful staff...check! Good and hearty breakfast...check! Safe neighborhood...check! This hotel has it all. We were in London for 4 days and headquartered at the Sumner. Right by subways and shopping...Hyde Park...what more could you ask? If I had one negative, it would be about the carpeting in the rooms. It is time for an... More

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Oslo, Norway
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sumner is in an excellent position close to Marble Arch. Very convenient for shopping obviously but there is also subway stations and buses close by so you can get everywhere easily. The hotel is very quiet and the staff is friendly and helpful. Good sized rooms.

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for the lovely feedback on trip advisor. We are really pleased to hear that you liked our services & the size our rooms at The Sumner. Our rooms are indeed bigger & spacious than a normal size as compare them with another hotels in Central London. And of course our central location is the an advantage... More

Fort Worth, Texas
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our second visit to the Sumner, so obviously we are fine with the accommodations. Located in the Marble Arch area, The Sumner appears to be in the heart of a large Middle Eastern neighborhood. It's crowded and lively, with killer foods from Pakistani to Lebanese. I really enjoyed the cultural immersion. The hotel is small and a bit... More

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Reykjavik, Iceland
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at The Sumner Hotel last week and was very happy with everything. The hotel is very well located in a safe neighborhood, not too large, quiet and the staff especially sweet and willing to help with everything we needed. Our room was spacious and very nice. Thanks so much for us.

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you very much for your review - “A Good Choice”. We are so pleased to know that you had a great time with us.We truly appreciate your positive feedback and we are grateful for your lovely thoughts about our team work, facilities & services. We certainly hope to welcome you at The Sumner on your next trip... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

having to travel for a minimum of four months a year, picking a decent and reasonably priced accommodation that is in a convenient location isn't as easy as it sound, unless budget isn't a constraint. Sumner has been pleasant surprise and yes i will return…..

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Teong, Thanks for your comments posted on Trip Advisor. I am truly delighted to hear that you had a pleasant stay here with us & the location, price, services & facilities of our hotel perfectly suited your requirements. We always try our best to maintain the high standards. It's our main priority & responsibility to make your stay pleasant... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Sumner Hotel exceeded our expectations in terms of comfort, location and price. We stayed for 10 days in August/September 2014. The room was at the rear of the hotel and very quiet. We were able to open the window up wide each day which gave us some fresh air and kept the room from getting too stuffy. The bathroom... More

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Many thanks for posting your feedback on the TripAdvisor - “Great hotel in great location”. We always try our best to provide you the best customer service & make you feel comfortable through out stay. Glad to know that you liked our Breakfast. You were absolutely right - Seymore Leisure Centre is the one on Seymore place where... More

Sydney, Australia
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed 6 nights in room 100 on the lower ground floor of this fabulous boutique hotel. It was a larger room than expected for London with double glazed windows which kept the room quiet at night as it was next to the street and very close to pedestrians walking by. It had an extra large tv which was... More

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, I would like to thank you for posting your review as- "Location Plus". I am really pleased to know that my team were able to provide you with our excellent services & facilities throughout your stay. We always make sure that we do our best to improve the quality of services & maintain the high standards at The... More

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Additional Information about The Sumner Hotel

Address: 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sumner Hotel 4*
Number of rooms: 20
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Also Known As:
Sumner Hotel London
The Sumner Hotel London, England

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