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All 1,069 London hotels

The Sumner Hotel

4.0 of 5 Hotel   |   54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England (Marylebone)
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The Sumner Hotel

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Ranked #54 of 1,069 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
firsttimertolondon united states
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1,063 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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united states
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel in the past and can not express how wonderful an experience it is from the time you book your reservation until the time you leave. No matter when I send an email I get a quick polite response. I would highly recommend this hotel to any traveler. I am looking forward to my next... More

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Linkoping, Sweden
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was our first visit to the Sumner hotel. The visit was excellent due to - Small hotel with very good service - Nice and clean rooms - Good breakfast - Close to Oxford Street (Marble Arch) We will definitely return to the Sumner hotel

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BC
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The staff are exceptional and very responsive to any need. The hotel is clean, comfy and in a perfect location. The rooms are quite small (we had a king sized bed) but adequate for our needs. Bathroom was spotlessly clean and the breakfast is very good. The tea selection at brekkie is limited for those of us who like good... More

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you very much for your review - “A lovely small hotel in a terrific location” We are so pleased to know that you had a great time with us. We have a reputation established over many years for "first class service in first class way" and for going the extra mile, offering a little extra to our... More

Glossop
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked the Sumner after reading reviews here on TripAdvisor and decided that so many good reviews cannot be wrong - they weren't! Costing just a little more than the Travel/Premier chains the quality of this hotel is exceptional. The room was well appointed, clean and comfortable. The shower room was well fitted and the linens full and fluffy :)... More

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Dear Guest, Thank you very much for your kind reviews. Your feedback demonstrates that our team is a great asset to the hotel and embracing a proactive attitude, results in never-ending improvements in the way how we run the place, the standards we provide and the overall quality of accommodation and services we offer. I'll make sure to... More

Bournemouth, UK
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I stayed here for two nights, we wanted somewhere within easy reach of the Oxford Street shops but not at the price of the larger hotels. The Sumner was a great find, just 5 minutes on foot from Marks and Spencer and Selfridges. Our twin bedded room was on the 4th floor and even though it overlooked... More

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your kind words, posted on trip advisor. I hope you & your daughter had a great & memorable time here with us. Gad to hear that you liked our services & facilities at The Sumner ...specially well looked after by Natalia & of course our hotel is on the "Perfect Location". We always make sure... More

Massachusetts
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Sumner for Feb school vacation with our 2 children. Our first night we were on the 2nd floor facing the street which was very noisy so they moved us with no issues to an available basement room the next night which had less street noise but you could hear people coming in and out of the... More

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, We would like to thank you for posting your review - “Nice small hotel in good location” . And we appreciate your views ,thinking that your update can help us & others. We are delighted to know that we were able to provide you with our excellent service throughout your stay and it is also a pleasure to... More

Yorkshire
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I returned to the Sumner recently following a six month break - I had been a regular guest until then. It was great to be welcomed back by name and the service was as good as ever. This is a little gem in a great location and well deserves the consistently high ratings that it gets.

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Geoff & Sandra, Thanks for leaving us your feedback. We are so glad to know that you enjoyed your stay here with us again at The Sumner. We always make sure that we try to maintain the high standards at all the time & make our all customers happy & satisfied. It was a great pleasure to have you... More

Brisbane, Australia
Top Contributor
79 reviews 79 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

A great little hotel, almost B&B style, within the heart of London near Marble Arch. Very convenient to tube and Oxford Street shopping, as well as many local restaurants. Fantastic service from Dovan and Geet (sorry for the spelling guys) on front desk. Rooms are small (but that's London) and well equipped. No hesitation in recommending.

Was this review helpful? Yes
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your kind words as “Lovely cozy hotel, excellent service”. I am really glad that you liked & appreciate our staff service & facilities specially - Geet & Dovran.. We always make sure that we do our best to improve the quality of services & maintain the high standards at The Sumner. Thank you for taking... More

Haifa, Israel
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A small and lovely hotel: nice and spacious rooms, nice and helpful staff, excellent buffet breakfast... and all this in a central but quiet location, near Marble Arch and a few minutes walk to the subway. Excellent choice for a vacation or business trip. I can't wait to come back !!!

Was this review helpful? Yes
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your kind review as “Charming Hotel in the heart of London” on tripadvisor. We are so pleased to hear you enjoyed your stay with us. We always try our hard to provide you the best service & make our you feel like home. It was a great pleasure to have you all here at The... More

Tel Aviv, Israel
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at the sumner hotel for 5nights.We enjoyed very much. The room was clean and comfortable. We liked the decoration of the hotel, the music and the breakfast. The team was very helpfull. We recomend very much

Was this review helpful? Yes
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for posting a review on Trip advisor - “Wonderful stay at the Sumner!”. We are glad to know that you liked our Decoration, Music & Breakfast. Your comments/feedback means a lot to us. We hope to welcome you soon in future. Thanks, Regards, ROHIT GOGIA Manager The Sumner Hotel More

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Additional Information about The Sumner Hotel

Also Known As:
Sumner Hotel London
The Sumner Hotel London, England
Address: 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#42 Luxury Hotel in London
#101 Business Hotel in London
#114 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sumner Hotel 4*
Official Description (provided by the hotel):
Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more   less 
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