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The Sumner Hotel

4.0 of 5 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
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Certificate of Excellence 2014
The Sumner Hotel
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The Sumner Hotel
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1,219 reviews from our community

Traveler rating
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    351
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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tel aviv
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice and quiet Boutique hotel in a very good location. Staff is excellent. Very kind. Serve tea and coffee at room with no extra charge. Breakfast is rich. Room is nice and quiet. Especially in the high floor. Wifi at the room wasn't strong enough. Located near the marble arch, lot of shops and restaurants.

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thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thanks for your review! We're delighted that you enjoyed your stay with us, and we really appreciate you taking the time to share a review of your experience. It is great to know that you have enjoyed all the complimentary services provided at The Sumner. Please do let us know if we can assist you with any future... More 

Morpeth, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 nights midweek and found it a little oasis in the middle of a busy & vibrant city. Staff were very welcoming, rooms cosy & quiet, breakfast adequate. Lovely comforting touches were the front lounge where one could relax with the papers supplied and the offer of tea & coffee whilst doing this. Location was superb... More 

Was this review helpful? Yes
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thanks for your review! We're delighted that you enjoyed your stay with us, and we really appreciate you taking the time to share a review of your experience, which I have shared with the team. It feels good to know that you liked the breakfast and our staff made you feel comfortable. The lounge is a place designed... More 

Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Great location near Marble Arch. Ideal for a stroll through Hyde Park or shopping in Oxford Street. On hand are great pubs, restaurants, dining options. In the rooms are supportive comfy beds, quality fluffy towels. Additional advice, choose higher floors for maximum tranquility. Loved the extra touches such as unlimited tea/coffee on request . Free biscuits, sweets and newspapers. Best... More 

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thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for leaving a feedback for our hotel on Tripadvisor. The Sumner is definitely located at one of the best locations if you are planning a stay in Central London. The area is surrounded with lots of awesome restaurants and pubs. All our rooms are specially designed to provide comfort and luxury to our guests. We're glad... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We will recomend this lovley hotel if you are going for a trip to London and whant to stay close to Oxford street and Hyde Park. The hotel has a nice interior and a extraordinary service minded staff. The negibourhood is quiet and it is a relaxing atmosphere in the hotel. "I'll be back!" All the best from the Sunderlands

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thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for the feedback and recommending us. It is great to know that you liked the interior of the hotel and the services provided by the staff. The Sumner is definitely a great property to enjoy the beauty of central London. Regards, Rachit Mehta More 

Kettering, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is only a 10 minute walk from the tube and well located for some excellent bars and restaurants. The service was very welcoming, the room clean and very comfortable and a hot buffet breakfast suitable for both a meat eater and a veggie. The wi-fi also worked with no problems. The only downside was that the shower seemed... More 

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much for the lovely feedback. The Sumner is located in the best location of London with only few minutes walk away from the oxford street, Hyde park and marble arch. Our housekeeping team is very versatile in maintaining hygiene and cleanliness of The Hotel. Buffet breakfast, Tea/coffe and wifi services are the complimentary services that... More 

Exeter, England, United Kingdom
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a very good location close to Marble Arch and Bond St. The room was an ample size and comfortable. The staff here are welcoming, very friendly and helpful. The hotel is secure and free Wi-Fi available which works very well. Breakfast is very good here good selection of fruit, hot and cold buffet however breakfast is... More 

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for leaving a feedback for our hotel on Tripadvisor. I am so pleased you liked the central location of The Sumner Hotel and appreciate you mentioning our excellent breakfast selection. The team and I are delighted that you felt the service was good. Please come back for more and let me know if I can be... More 

County Durham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We have now stayed at The Sumner on 3 occasions and can honestly say that over the last 2 years our findings have always been the same, which we feel is a real credit to the Hotel. The Sumner can certainly be described as a small intimate Hotel. The staff are always friendly and welcoming, nothing is ever too much... More 

Was this review helpful? Yes
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thanks for your review! We're delighted that you enjoyed your stay with us, and we really appreciate you taking the time to share a review of your experience, which I have shared with the team. Please do let me know when you plan your next visit to The Sumner Hotel, so that I can welcome you back personally!... More 

Monmouth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I visit London for business trips and occasionally require one or two nights hotel accommodation mid-week. Having stayed in various hotels mainly in central London I can highly recommend the Sumner Hotel. It was ideally located a short taxi ride from Paddington and the tube at Marble Arch was an easy walk. I chose it based on reviews on Trip... More 

Was this review helpful? Yes
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for having taken the time to post such a nice review after your stay with us at The Sumner Hotel. The team and I are delighted that you felt the service was good. Please do let us know if we can assist you with any future booking and thank you for staying with us. Kind Regards,... More 

Seattle, Washington
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I grew up spending a lot of time in London and I have always found London a chore. To quote my British mother, "There was no urban planning here. They just paved the cow paths." But The Sumner Hotel makes London feel perfectly planned. The hotel sits on a quiet street just west of Edgeware Road. It's walking distance to... More 

Was this review helpful? Yes
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much for a lovely feedback. The Sumner is a townhouse award winning boutique hotel, located at the one of the best locations of London with only five minutes walking distance from Marble Arch, oxfrod street and Hyde park. All our rooms are designer decorated and spacious enough to provide comfort to the guest. We feel... More 

Runcorn, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel king rooms are spacious and well heated. The room, hotel and location added up to a great price for the standard of accomodation. The quality and choice of food for breakfast was excellent leaving us all the day free before we needed to think about eating again. The room was always cleaned and I appreciated the bottled water... More 

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for having taken the time to post such a nice review after your stay with us at The Sumner Hotel. The team and I are delighted that you felt the service was good. I am so pleased you liked the central location and the rooms of The Sumner Hotel and I appreciate you mentioning our excellent... More 

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Additional Information about The Sumner Hotel

Address: 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sumner Hotel 4*
Number of rooms: 20
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Also Known As:
Sumner Hotel London
The Sumner Hotel London, England
Hotel Style:
#60 Family Hotel in London
#69 Romantic Hotel in London
#69 Luxury Hotel in London
#81 Business Hotel in London

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Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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