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The Sumner Hotel

4.0 of 5 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
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Certificate of Excellence 2014
The Sumner Hotel
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The Sumner Hotel
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1,196 reviews from our community

Traveler rating
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    344
    45
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    5
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216
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

It was great.the staff there was honest.friendly and trustworthy and is willing to go an extra mile.loved it there.i would recommend any one to go there and i would definately go back. Food was amazing. Bedroom was good size and bathroom. It is close to shops.no need to take buses.. Thanks guys u made my week. 😊

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Location..check! Good sized rooms...check! Friendly and helpful staff...check! Good and hearty breakfast...check! Safe neighborhood...check! This hotel has it all. We were in London for 4 days and headquartered at The Sumner Hotel. We had a very comfortable stay and we were impressed by the warm welcome and helpfulness that we were shown. Upon entering the Hotel we were greeted with... More 

Was this review helpful? Yes 1
Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay at the Sumner Hotel was fantastic! Our host, Sara, at the Sumner Hotel was the best. She made us all feel very welcomed. She was the sweetest. The hotel was very clean and very friendly. The Sumner was very cozy and relaxing. I would definitely come back!

Was this review helpful? Yes 2
Dartford, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

A brilliantly located hotel for shopping and various sights in the center of London. Competitively priced and the accommodation was of a good standard. The bed especially was excellent. My only gripe would be the hot food at breakfast was not all that hot as it was sat in a warming tray.

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thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for the feedback. The Sumner is located in the Central London which is best for the shopoholics and close to famous sights of the city. It is good to know that you liked the accomodation and the bed provided. The temperature of the warming tray is set up in a moderate way so that the breakfast... More 

Preston, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Lovely, clean hotel and very central to Marble Arch and Oxford Street. Great shower. Unfortunately, no tea or coffee making facilities in the room but complimentary delivered to the door. Will definitely stay again. Thank you.

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thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for reviewing our property. The Sumner is located in Central London which is the best location for the tourists. Complimentary tea and coffee is provided to the guests anytime they require. We hope to welcome you back again. Regards, Rachit More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

me and my partner stayed here whilst visiting winter wonderland. The location was perfect- right near Oxford street and Hyde park. Receptionist was very helpful and polite. The room we had was very spacious with a lovely ensuite bathroom. The shower was very good. The bed was very comfortable and large, however it was two mattresses put together (we'd asked... More 

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for having taken the time to post such a nice review after your stay with us at The Sumner Hotel. The hotel is located in Central London, which is just a 2 minute walk away from the Marble arch, Oxford street and Hyde park. It is great to know that the staff has been helpful to... More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This is a lovely small hotel just a few minutes walk from Marble Arch. Our room was small but very clean with good beds and a super walk in shower. The staff were very friendly and efficient, happy to give out any information requested. There were no tea/coffee making facilities in the room but you can request to have some... More 

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thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your posting a great review. The Sumner is a boutique property located in the heart of London, just a 5 min walk away from Marble arch, Hyde park and Oxford street. Our staff at The Sumner completely believes in customer satisfaction they are always ready to help the guest in the best possible way. Tea... More 

Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very good place to stay, easy to find and close to the action, if shopping is your reason, but equally central for everything. The staff were very efficient and friendly, the breakfast had everything you could want and the whole place couldn't be cleaner. Well done to the hotel, thank you.

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for having taken the time to post such a nice review after your stay with us at The Sumner Hotel. The Sumner is a boutique property located in the heart of London which is a great location for the shopaholics and to enjoy the beauty of the city. The team and I are delighted that you... More 

The Gar
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my mother in a twin room on a one night break in London. My mother and I are both very light sleepers and live in quiet rural areas, we both usually sleep very poorly in hotels however I unreservedly recommend this hotel. The following are the particular points of note; 1. The temperature of the rooms,... More 

Was this review helpful? Yes 2
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for this awesome and amazing feedback. We are extremely delighted to hear that you had a great time at The Sumner and had enjoyed your stay to the fullest. The Sumner is a boutique hotel, located at the heart of London with five minutes walking distance from Marble Arch Tube Station, Oxford street and the Hyde... More 

Denver, Colorado
Top Contributor
74 reviews 74 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 8 nights in a king room (made in to two twins at our request) for a mother/daughter trip to London. The location is great with just a quick 5-10 min walk to Oxford Street and the Marble Arch tube station. We had a room facing the street (room 103), but the room was fairly quiet with very little... More 

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, We are glad that you enjoyed your trip to London and loved your stay at The Sumner. The location of the hotel is definitely fantastic, lying just close to Marble Arch, Hyde Park and Oxford Street. Please do let me know when you plan your next visit to The Sumner Hotel, so that I can welcome you back... More 

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Additional Information about The Sumner Hotel

Address: 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sumner Hotel 4*
Number of rooms: 20
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Also Known As:
Sumner Hotel London
The Sumner Hotel London, England
Hotel Style:
#65 Romantic Hotel in London
#66 Luxury Hotel in London
#76 Family Hotel in London
#90 Business Hotel in London

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Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.