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The Sumner Hotel

4.0 of 5 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
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Certificate of Excellence 2014
The Sumner Hotel
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The Sumner Hotel
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1,234 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Shropshire, United Kingdom
1 review
5 of 5 stars NEW

My daughter and I stayed at The Sumner for one night for Theatre visit and shopping and I can't recommend it highly enough. Although it is a small hotel, it was perfect for our needs with comfortable beds, a good shower, soft fluffy towels, a great breakfast and complimentary tea/coffee and biscuits - even when we returned to collect our... More 

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thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much for your valuable feedback. It feels good to know that you have enjoyed your stay and all the complimentary services provided at The Sumner. The Sumner is a boutique property located in central London with only 5 minutes walking distance from the Marble arch, Oxford Street and the Hyde Park. We're pleased to know... More 

Wales
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Normally stay at the larger hotels nearby, saw the reviews and the price and thought it was worth a try. Period features are lovely, hotel is vey clean, staff very helpful and friendly, rooms spacious for London and airy with the high ceilings. Location is not far from the top of Oxford Street near Marble Arch. The only negatives are... More 

Was this review helpful? Yes
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much for the feedback. We're pleased to know that you have enjoyed your stay at The Sumner. The Sumner is a boutique property located in Central London with only 5 minutes walking distance away from the Marble Arch, Oxford street and the Hyde Park. The rooms are specially designed to provide comfort as well as... More 

Cologne, Germany
Contributor
12 reviews 12 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just returned from a weekend in London. We typically stay at the The Arch Hotel around the corner, however this trip was a gift to relatives and footing the bill for 3 rooms at the The Arch wasn't an option. I'm so glad I found the Sumner! For the neighborhood and price, you really can't ask for more. The rooms... More 

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thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much for writing us a feedback. We're glad to know that you liked your accommodation at The Sumner. The housekeeping team always try to maintain the hygiene in the rooms and all our rooms are specially designed to provide comfort to our guests. The Sumner is a perfect combination of traditional heritage and modernity. We're... More 

Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice and comfortable hotel near Oxford street. Extremely kind service, especially Sara at front desk whom we will remember for her kindness. Good breakfast and comfortable beds. Restaurants near hotel and you can get a list of good places to eat.

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much for writing a review. We're glad to know that you enjoyed the location as well as the services at The Sumner. We are proud to know that Sara has been helpful to you through out the stay. The Sumner is situated in central London surrounded by the most happening pubs and restaurants. Regards, Rachit More 

Warwick, United Kingdom
Top Contributor
208 reviews 208 reviews
117 hotel reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a night here having stayed at the Hilton Metropole over the weekend. The price was the same and the contrast stark. This is a very stylish, friendly and nicely presented hotel only a few minutes from Marble Arch. The rooms seem to be well insulated from the sound from outside the house and they are comfortable. The ones... More 

Was this review helpful? Yes
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much for a wonderful feedback. We're proud to know that you enjoyed your stay at The Sumner. The Sumner is a boutique property located in central London which is 5 minutes walk away from the Marble arch and hyde park. The rooms are specially designed to provide comfort and luxury to the guests. Staff at... More 

Norway
Top Contributor
58 reviews 58 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Small, clean hotel with friendly service. Well located, close to Marble Arch. Room was small, but clean and with comfortable beds. Breakfast was good, but in a very small room in the basement. We were served tea and coffee in the nice living room with a fire place. Service was very attentive and friendly.

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your feedback. We're pleased to know that you enjoyed each and every services provided at The Sumner. The Sumner is a boutique property located in central London close to marble arch and hyde park. Please do let me know when you plan your next visit to The Sumner Hotel, so that I can welcome you... More 

Salisbury, United Kingdom
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for one night. Hotel was easy to find and a short walk from the tube station. Staff were welcoming. The shower took ages to warm up and bed in room 108 was squeaky. Best part was the breakfast - cake and cheese!

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thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much for writing us a feedback. The Sumner is located in the heart of London and only 5 mintues walk away from the marble arch, oxfrod street, hyde park and tube stations. It is great to know that you enjoyed the breakfast. Thank you so much for making us aware about the shower, we will... More 

Khartoum, Sudan
1 review
5 of 5 stars Reviewed 3 weeks ago

we spent 3 nights at the Sumner hotel, the staffs here are very very nice and we feel we are back home. The rooms are a little small, but very clean. The breakfast is terrific and we all love it. The hoter is really a very good choice for the visitors and we enjoyed living there.

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thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, We're delighted that you enjoyed your stay with us, and we really appreciate you taking the time to share a review of your experience, which I have shared with the team. Please do let us know if we can assist you with any future booking and thank you for staying with us. Regards, Rachit More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

This was our second time staying at Sumner and it was as good this time as last. Perfect location for nice restaurants in area but also close to tube and Paddington and shopping on Oxford Street or Marleybone. Staff exceptionally helpful with all questions and car service from airport and tea delivered to room after a long day were pluses.... More 

Was this review helpful? Yes
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much for writing a valuable feedback. We feel proud to know that you have enjoyed all the complimemntary services that were provided to you at the hotel. The Sumner is surrounded by the best pubs and restaurants with only 5 mintues walk away from the Hyde park, Marble arch, oxford street and paddington. I am... More 

jhb
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This cute boutique hotel offers excellent value for money. The staff are friendly and extremely helpful. Sara Mohammadiani was so wonderful that I have to single her out- nothing was too much trouble- Thank you Sara!

Was this review helpful? Yes
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much for posting a lovely feedback. I am very much delighted that you enjoyed your stay at The Sumner. It is really proud to know that our receptionist Sara made your stay more convenient. Please do let us know if we can assist you with any future booking and thank you for staying with us.... More 

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Additional Information about The Sumner Hotel

Address: 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sumner Hotel 4*
Number of rooms: 20
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Also Known As:
Sumner Hotel London
The Sumner Hotel London, England
Hotel Style:
#57 Family Hotel in London
#71 Business Hotel in London
#71 Romantic Hotel in London
#74 Luxury Hotel in London

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