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The Sumner Hotel

#134 of 1,058 Hotels in London
Certificate of Excellence
Hotel website
54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
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1 room 1 adult
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1,314 Reviews from our TripAdvisor Community

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New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I recently visited London during my yearly trip where I stayed at my always favourite ‘Sumner Hotel’. I am a big fan of this hotel due to its unique location and the solitude it offers from all the hustle and bustle of the city. I come for my annual cosmetic check up at CosmeDocs in Harley street so this hotel... More 

Helpful?
1 Thank Jake L
Greater Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a Visa interview at the US Embassy, this gem of a hotel ticked everybox on my one night stay. My room was a perfect kingsize bed with en-suite shower room. The linen and bathtowels were wonderfully fresh smelling and very clean. The shower worked like a charm, I felt I had been in a tropical downpour!!! Fully refreshed I... More 

Helpful?
Thank Mark S
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Mark S, Thank you so much for taking time to leave such a lovely review following your stay with us. Your comments, as with all we receive, have been shared with the whole team here at The Sumner and we are all heartened by your kind words of appreciation to our service. It's a shame you don't have plans... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

The location was very good, close to oxford street and the marble arch tube. The staff was very helpful kind. We received assistance for confirming our transfer to the airport and a complimentary coffee after the check out. The room was very nice and clean, but the bed wasn't the most comfortable. Breakfast was excellent. More then enough to start... More 

Helpful?
Thank Itamar H
Beechworth, Victoria, Australia
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 3, 2016

My wife and her sister booked The Sumner Hotel on the recommendation of our travel agent. They were not disappointed. The hotel was everything they needed for a six day stay prior to a 16 day tour in Europe. The hotel was very centrally located. Staff were very friendly and helpful. Rooms were small by Australian standards, but plenty of... More 

Helpful?
Thank PeterSue2013
Sweden
2 reviews
5 of 5 stars Reviewed January 1, 2016

I spent the weekend in London with my 10 year old daughter. We stayed at the Sumner Hotel and appreciated every minute there! Great location, nice room and helpfull staff. We liked the cozy living room next to the reception. Walking distance to Madam Tussauds, Winter Wonderland at Hyde Park and a number of restautants and pubs around the corner.... More 

Helpful?
Thank Peggy B
Washington DC, District of Columbia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 17, 2015

Amazing customer service, huge rooms, excellent breakfast, and agnes; she is a beautiful person (daj buzi). the hotel is centrally located and close to everything. Marble arch tube is only 3 blocks. The hotel room were huge, clean and stocked with mini-bar.

Helpful?
1 Thank mikekantor
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear MikeKantor, It was our absolute pleasure to have you with us and thank you for your kind words towards The Sumner and our colleagues. We sincerely hope we’ll get the chance to welcome you back for many more memorable experiences in the future. Taking the opportunity I would like to wish you Merry Christmas and Very Happy New Year!... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 16, 2015

Very good hotel. Beautiful rooms. WONDERFUL breakfast included in the price. Unfortunately my room did not have wi-fi (although I could get wi-fi by going downstairs to the lounge of the hotel). That was a bit annoying.

Helpful?
Thank Mary Anne N
Beirut, Lebanon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 14, 2015

Got the room on the GF No. 101. Very spacious and clean. Hotel location is excellent near Oxford street and Marble Arch (walking distance). Friendly staff. Free Wi-Fi available. Breakfast room average, breakfast too.

Helpful?
Thank linda s
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Linda S, Thank you for sharing your thoughts on Tripadvisor - your support is noted and appreciated. I am extremely happy you found our favorable location of great use to all your needs and found our Team friendly and welcoming. I would really like to hear what would you like to change about our breakfast to make it great... More 

Salt Lake City, Utah
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 1, 2015

Nice size room, great size television with a lot of cable options. Wifi was okay on the ground (or below ground?) level, not great. Bathroom was okay (very clean though). Really good location in London. Awesome staff -- even brings FREE coffee or tea to your room whenever you request it on a really nice tray with chocolate coated biscuits... More 

Helpful?
1 Thank RAF_Tendy
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear RAF_Tendy, Thank you so much for taking the time to share such wonderful feedback with us at The Sumner. We are truly heartened by your warm compliments and very pleased that you overall had a great experience with highlights including good location and awesome staff (big Thank You form all of us!) We all look forward to welcoming you... More 

Wolverhampton, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 30, 2015

I cam here for the night with my boyfriend for a weekend of shopping then a visit to Winter wonderland. This hotel is in an ideal place five minutes from Oxford street and the closest tube station and a 15-20 minute walk to Harrods. The hotel was nice and clean reception were always helpful and pleasant. we really enjoyed having... More 

Helpful?
Thank JennaD87
Questions? Get answers from hotel staff and past guests. Ask a question

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Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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