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The Sumner Hotel

4.0 of 5 Hotel   |   54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England (Marylebone)
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95%
Ranked #60 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Puccini-on-tour
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1,111 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

For London a big room, nice bathroom and charming lobby. I paid 190£ which was quite good and their chauffeur service to the airport was cheap and reliable too. Hyde park is 4 minutes to walk and even the hotel has no restaurant a lot of bars and restaurants are near by

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Baltimore, Maryland
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This converted townhouse looked and felt a lot more like a residence than a hotel, in a good way. The lobby was a welcoming room in the front of the first floor that had overstuffed chairs and a computer where you could print out things to pick up at registration further back on the same floor. The staff handled all... More

Was this review helpful? Yes 1
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Dave, Thanks for your comments posted on Trip Advisor. I am truly delighted to hear that the Hotel's central location perfectly suited your requirements. I am pleased that you enjoyed your stay with us and that you were able to take an advantage of our breakfast which offers a wide range & fresh selection of everything. We appreciate your... More

North Yorkshire
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here in January and wanted to be close to the Royal Albert Hall, for which this hotel is suitably located. It is very close to Hyde Park, which is very convenient. Upon arrival we were greeted in a very friendly and welcoming manner by staff. The room was fairly big for London hotels. The bathroom was sufficient, but... More

Was this review helpful? Yes 3
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your kind review on TripAdvisor. We are so pleased to know that you had a great time with us. We are delighted & proud to know that we were able to provide you with our excellent services & facilities throughout your stay. Please accept our apologies for the inconvenience you had in the room during... More

Stockholm
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay at Summer Hotel. This small establishment has a very good location (5 min walk from Marble Arch subway station). The staff at the reception was Very friendly and competent. My room was Clean and spacious, with enormous and comfortable bed. Close to the perfection.

Was this review helpful? Yes 2
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thanks for your comments posted on Trip Advisor. I am truly delighted to hear that the location of our hotel perfectly suited your requirements & you have enjoyed your stay here with us. We always try our best to maintain the high standards. We hope to see you soon at The Sumner. Many Thanks, Kind Regards ROHIT GOGIA... More

Grimsby, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent first stay, very comfortable quiet room at the rear of the hotel. Convenient location & friendly staff. Only slight niggle was being asked for photographic Id which I had not been warned about when booking.

Was this review helpful? Yes 4
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your precious time & honest feedback on TripAdvisor. Glad to hear that you were really satisfied during your stay with us. We are really sorry that you didn't feel comfortable upon Check-in when you have been asked for an ID. Its just for security reasons & to keep our records up to date. It's our... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I read the glowing reviews of the Sumner Hotel on Tripadvisor and booked as a result, despite the fact that the room was going to cost me far more than I've ever paid for a hotel before, at £255 per night. After all, this was a treat for my partner and I. When I booked the staff were exceedingly helpful... More

Was this review helpful? Yes 3
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, First of all, I would like to thank you for taking some time out and giving us your feedback regarding the shortfalls in service. We do believe that any feedback such us yours is so important to any business in order to maintain the high standards & to improve the level of our services that we provide. I... More

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been staying at The Sumner since 2011 and must have stayed over a dozen time and each time I like it more than previous. A very homely atmosphere awaits for you every time. I stayed for one day and in the evening while I was surfing net in the lounge , I pleasantly surprised the manager came a... More

Was this review helpful? Yes 3
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Mr Vaid, Many thanks for posting your feedback on the TripAdvisor. We always try our best to provide you the best customer service & make you stay feel like home at The Sumner. Its always our pleasure to have you back as a regular guest. I hope to see you soon again. Many Thanks, Regards, ROHIT GOGIA Manager The... More

Monroeville, Pennsylvania
Contributor
19 reviews 19 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Sumner was a very pleasant surprise since this was our first London trip and we had chosen it based on reviews. It is located close to Marble Arch tube station making it convenient to travel to other parts of the city. Staff was extremely friendly, helpful, and responsive to requests. Our rooms were cleaned daily and were air conditioned.... More

Was this review helpful? Yes 2
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Karen, I would like to thank you for posting your review as- "Wonderful Experience". We are delighted & proud to know that we were able to provide you with our excellent services & facilities throughout your stay. We always make sure that we do our best to improve the quality of services & maintain the high standards at The... More

warwickshire
Top Contributor
72 reviews 72 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel due to the location as we were attending an event at Hyde Park and because of the reviews on trip advisor. This isn't what we would call a luxury hotel but it is a pleasant small hotel, the staff were polite and friendly and the room was a good size (we had a king room). The... More

Was this review helpful? Yes 1
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you very much for your feedback on your recent stay at The Sumner Hotel. We are actually situated in a Good Location. Please accept my apologies for an incident happened during your stay. Unfortunately it was our neighbors who were trying to get some of their maintenance work done on their site with scaffolding and all. To... More

West Lawn, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Sumner is located on a quieter street, just a couple blocks from the Marble Arch Tube station which was perfect. The Staff was very friendly and helpful. Our room was a generous size for London, and they were able to accommodate three of us in one room. It was a nicer roll-a-way bed. Our room was located on the... More

Was this review helpful? Yes 2
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you very much for your review - “Great Location, even better Value”. We are so pleased to know that you had a great time with us.We truly appreciate your positive feedback and we are grateful for your lovely thoughts about our team work & services all facilities. We hope to welcome you at The Sumner on your... More

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Additional Information about The Sumner Hotel

Address: 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sumner Hotel 4*
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Also Known As:
Sumner Hotel London
The Sumner Hotel London, England

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Amenities

Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style
#36 Romantic Hotel in London #51 Luxury Hotel in London #99 Business Hotel in London #105 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more   less 
Number of rooms
20

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