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All 1,063 London hotels

The Sumner Hotel

4.0 of 5 Hotel   |   54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England (Marylebone)
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Ranked #79 of 1,063 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
vmg95 Los Angeles, California
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1,170 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My mom and I stayed at the Sumner this past June and I have been meaning to write this review to let people know how lovely this hotel is. The Sumner Hotel is centrally located just a few minutes walk from the Marble Arch underground station. It is also near everything - great restaurants, shops a great grocery store and... More

Was this review helpful? Yes 1
thesumnerhotel, Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for posting your kind review on trip advisor. It was our pleasure to have both of you here with us. I am really glad to know that I & all my staff were able to provide you with our excellent services & facilities throughout your stay. We always make sure that we do our best to... More

Västerås, Sweden
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our third stay at this hotel. As always we were well received by the nice staff. Nice, clean and quiet room with refrigerator mini bar. Very good breakfast and free wifi (that also worked well!). Close to Central line tube station (Marble Arch). Reasonable price for central London. We will return!

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, We are delighted to know that you are one of our returning guests and you also enjoyed your third stay at The Sumner. It is great to know that the staff has been helpful to you throughout the stay. The Rooms are specially designed for the comfort of the guests with complimentary wifi and mini bar in every... More

Brisbane, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights whilst roaming around in London on my last few days of my holiday. Clean and comfortable room. Very friendly and helpful staff. Great smorgasbord breakfast which I thoroughly enjoyed every morning.

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much to provide us a valuable feedback. It feels great to know that you liked your accommodation at The Sumner and also our staff helped you in the most possible way they can. Complimentary breakfast is our in house service that is served to all our guests. Hope to welcome you back again. Warm Regards,... More

Maryport, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fantastic hotel, with friendly and helpful staff. They all took such good care of myself and my sister, making sure we had everything we needed and ordering our taxis. Breakfast was amazing with a tremendous choice and was beautifully laid out on the buffet. The beds were so comfy, we cannot recommend this hotel enough and at such a reasonable... More

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your lovely words. We are very proud to know that our staff helped you throughout the stay, our staff is available 24/7 to assist the guest in the best way. The buffet for the breakfast room is the one of the complimentary services that every guest enjoys. Also, our bedrooms are specially designed only to... More

Bedford, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

What a find, lovely hotel just 3 minutes walk from Marble Arch tube station. Very clean, friendly helpfull staff. Couldn't believe how quiet it was at night, not a lot of traffic noise. Buffet breakfast good. There is a lovely homely lounge to sit and read a paper with a computer to use. Oxford Street is just around the corner... More

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear guest, Thank you for your precious review on Trip Advisor. The location of 'The Sumner Hotel' is one of the best if you are staying in Central London. It is very nice to hear that you liked everything that we have to offer to our guests. We would definitely be looking forward to welcome you back. Best Regards, Rachit More

Kingston, Jamaica
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I normally stay in larger mainstream hotels where I am assured of a certain standard. After staying at the Sumner I shall be revising that philosophy. Ideally situated, very contemporary and immaculately clean, the staff were very helpful and my room was very spacious and comfortable. The breakfast was outstanding and the whole atmosphere was very relaxed and welcoming. It... More

Was this review helpful? Yes 1
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for calling 'The Sumner' a gem. We and the entire staff are delighted to hear that you loved your stay at The Sumner Hotel. Maintaining Comfort, Cleanliness and Hygiene is one of the top priorities here. Its great to see that you enjoyed the hot and cold buffet breakfast. Yes, the hotel is indeed located at... More

Esch/Alzette
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and i appreciated once again the cosy atmosphere and the very friendly and helpfull staff at the Sumner.As usual the room was very clean and everything was done to make our stay perfect.So once or twice a year we really feel at home in London and we can´t imagine a better place to enjoy our time in London.

Was this review helpful? Yes 2
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your review on Trip Advisor. It is delightful to know that you gave us the pleasure to welcome you back again. We always take care of the needs of every guest and help them in the best way we can. Our housekeeping staff never compromises in cleanliness and hygiene of the rooms. We wish to... More

United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We thoroughly enjoyed our 7-night stay at The Sumner while visiting London. The staff was very friendly and helpful. Sara was especially nice and made us feel so welcome. The room was very clean and comfortable with a great street view. I slept well even though there was a bit of noise coming from a pub down the street. If... More

Was this review helpful? Yes 2
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your wonderful review on tripadvisor. We are so happy that you spent a perfect week at The Sumner and we were able to help you with all your needs. At the hotel we pay great attention to cleanliness and the comfort of our guests. Unlimited Tea, Coffee and snacks are served to all the guests... More

herzliya
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there 3 nights in early October. As already mentioned it is a converted property and hence suffers from contructional and/or zoning constraints such as the elevator stoping a flight above or below your floor, creaking floor boards,narrow staicases etc. Our king room was just adequate in size but one must be aware that the bathroom is tiny with... More

Was this review helpful? Yes
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your review on tripadvisor. We are really sorry that we could not meet your expectations as we believe & appreciate that every guest has his own perception. The Sumner is a part of 1820s Georgian Terrace, a Victorian building with modern designer decorations, hence we can't really change anything due to the respective authority restrictions.... More

Kuwait City, Kuwait
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had the pleasure of staying at the Sumner for our wedding anniversary. This wonderful boutique hotel is well situated in a quiet street off Oxford Street. All the staff we met were very welcoming and friendly, and Sara was exceptionally observant to our needs. I called a day earlier to make special requests, which were accommodated perfectly upon our... More

Was this review helpful? Yes 3
thesumnerhotel, Guest Relations Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you so much for the review. We are delighted to know that you celebrated a memorable day of your life at The Sumner. It was our extreme pleasure to welcome you at our property, It is our prime custom to take care of every in house guest with a warm & kind gesture. We felt good to... More

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Additional Information about The Sumner Hotel

Address: 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sumner Hotel 4*
Number of rooms: 20
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Also Known As:
Sumner Hotel London
The Sumner Hotel London, England

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