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NH London Kensington

#290 of 1,052 Hotels in London
Certificate of Excellence
4.0 of 5
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Cromwell Road 202-220, London SW5 0SW, England (Formerly NH Kensington)
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NH London Kensington
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Ranked #290 of 1,052 Hotels in London
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
839pamela Vancouver, British Columbia
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788 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, British Columbia
1 review
4 of 5 stars Reviewed 3 days ago NEW

We had stayed in a NH Hotel before, so when we saw there was one in London we decided with no hesitation. Not only is it excellent value for your money, especially in London, the location is excellent. The staff were especially helpful especially when we had forgot our adaptor they were happy to loan us one. We were quite... More 

Review collected in partnership with NH Hotels

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

The location of the Hotel is very good. The bus stop is in front of the Hotel from where you can take the bus to the turistic center during the day or during the night and just 5 minutes away from the metro station. The room was clean and we could enter before the entering hour. the personal was also... More 

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NJ
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is an easy walk to the Earl's Court Station which has a couple of lines for getting to London's main attractions and a lift for luggage when arriving from Heathrow. I had a garden level room that was clean and very quiet. It was an excellent value which included free WIFI.

Review collected in partnership with NH Hotels

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Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Phyllis R, thank you for reviewing your recent stay at NH London Kensington. We are happy to read, that our facilities and location have boosted your stay in London. Especially our garden level rooms give the extra peace and quiet you might not expect from a busy London City Hotel. We hope to welcome you back in the near... More 

Canberra, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel is in an excellent location - one block away from Earl's Court station (where you can catch trains to Heathrow) and a short walk from Kensington high street. Room was a goid size for me on my own, but could be cramped for a couple.

Review collected in partnership with Amoma.com

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Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear H6096QJtim, thank you for taking the time to review your recent stay at NH London Kensington. We appreciate your great comments and are glad to hear, that our convenient location came handy for you. We do have Superior Rooms or Suites that will give the extra space you might need coming for a long stay or just for an... More 

Coral Springs, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a real nice location to stay out of downtown London but still have great Tube access. Plenty of restaurants in walking distance. Great little backyard area to sit during happy hour to relax. Great staff, neat and clean room. This is where we will stay again and refer to friends and family. Tina Bauer was one employee who... More 

Was this review helpful? Yes 1
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Woody B thank you very much for your great comments and your compliments :) It is so nice to see, that you have not forgotten us and remembered your stay as it was yesterday. As time passed by, it would be my pleasure to welcome you both back very soon. I am sure your anniversary is due any day..... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice Hotel in Kensington Excellent breakfast with something for everyone. Nice quiet clean rooms Near Earl's court There was a problem with the reservation and they had to find us rooms so that dampened our enthusiasm but once it was settled we enjoyed a nice stay

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Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear EstiW, thank you for taking the time to review your recent stay at NH London Kensington. We appreciate your comments and are glad to see, that we were able to allow you the perfect start in the day with our delicious breakfast buffet. We do apologize for the inconvenience caused during check in but are thankful, that this incident... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We felt welcome from the moment we walked in. The staff was helpful and friendly and the rooms were comfortable and well equipped. We will definitely look at the NH first for our next visit to London. Thank you.

Was this review helpful? Yes 2
Tina B, Front Office Manager at NH London Kensington, responded to this review

dear Jan-Arie S thank you very much for taking the time to review your recent stay at NH London Kensington. We are thrilled to read about your compliments and looking forward to welcome you back shortly. Best regards, Tina More 

Senior Contributor
43 reviews 43 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Usually, NH hotels don't make me disappointed, and so was this hotel. It is located near to the subway station (Earl's court), so that I could easily go any places I want. It looked little old, but maintained really well. I stayed for 5 nights. I just went out in the morning, and came back in the evening, so I... More 

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Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Miho1009, thank you for reviewing your recent stay with us. It is great to read, that you haven choosen us for a longterm stay in London. Our fairly central location with easy access to London Transport makes NH London Kensington a perfect spot for exploring the city. I can see that you have noticed that too and used it... More 

Kingston, Canada
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a nice hotel and very well located. Rooms are small but comfortable. The breakfast buffet is excellent. But we were most impressed when we showed up at 10:00am and they found us a room - after spending the night on an airplane this was most appreciated.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Guy L, thank you very much for reviewing your recent stay at NH London Kensington. We are thrilled to read your great comments and very flattered, that we could "surprise" you with an early check in. I understand a long distance flight can be exhausting and we are grateful to have put you at ease. I hope you consider... More 

Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in the NH on a trip to visit friends in May. The hotel is nice and in a good location, however we arrived early and wanted to get changed and were directed to the bathroom in the bar, I understand that if the hotel is full there was no alternative, but as we left a party were checking... More 

Was this review helpful? Yes 1
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear PS_its_shells, thank you for taking the time to review your recent stay at NH London Kensington. We are sorry to hear, that we did not meet to your full expectations during your time in London. An early check in is subject to availability and depends on the room category booked. I believe you might have come across a misfortune... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
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