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NH London Kensington

#265 of 1,053 Hotels in London
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Cromwell Road 202-220, London SW5 0SW, England (Formerly NH Kensington)
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1 room 1 guest
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NH London Kensington
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849 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Heiloo, The Netherlands
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was the second time we stayed at this hotel and we were not disappointed. The comfortable soundproofed rooms make for a peaceful night's sleep and the location is just great, a few minutes' walk from Earl's Court tube station and walking distance from the museums, Albert Hall, Harrods etc. When you are sitting in the pleasant garden at the... More 

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Huddersfield, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was lovely! The staff were pleasant and helpful. We were comfortable and had a lovely sized room with good facilities. The centre of London is easily accessible and I would certainly stay here again.

Was this review helpful? Yes
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Laura C, thank you for your marvelous review on your recent stay at NH London Kensington. It is great to hear that you enjoyed your time with us and we are certainly looking forward to welcome you back in the near future. Best regards Tina More 

Brisbane, Australia
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been back to the UK six (6) times now and all the hotels we have stayed have much the same size and style of rooms. This hotel we stayed this time was very comfortable, well presented and the staff most friendly and courteous. One thing other hotels did not have was a great garden out back. It was... More 

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Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Alex P, thank you very much for your adorable feedback on your recent stay with us. It looks like you were one of the lucky guests to have caught some days of sunshine :) Glad we could surprise you with our backyard as this is something very special in London City. The native wildlife that comes with it, is... More 

Sheffield
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I couldn't find anything negative about this hotel, a perfect find. Staff were warm and welcoming, the hotel perfectly located and the rooms immaculately clean. Free WiFi a bonus. Breakfast provided a wide range of quality choices and service was fantastic. Look forward to staying again

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Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear MyTravels39, thank you for your lovely review on your recent stay with NH London Kensington. We are happy to read that you had a flawless stay with us and we are looking well forward to welcome you back someday in the near future. Best regards Tina More 

Seattle, Washington
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had booked a twin room, which wasn't available upon checkin. We were upgraded to a suite, free of charge, to accommodate both guests. Breakfast was probably the best we experienced this trip. Rooms were spacious and air conditioned. Staff was helpful and kind to everyone. Room service was great. We stayed at the beginning and end of the trip... More 

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Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Tami H, thank you for your fantastic review regarding your recent stay at NH London Kensington. We are happy to have left you with such great memories and hope to welcome you back soon. Please make sure you have signed up to our NH Rewards Programme to receive amazing offers and special deals within NH Hotel Group- you never... More 

BDA
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel in July - August 2015, mainly because of its location to the West End for theatre and the proximity to Central London and the museums. It also helped that a good friend of mine lives close to Kensington High Street. Check in was curt and I was a bit taken back with their request for... More 

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Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Bermiegal, thank you for taking time to review your recent stay at NH London Kensington. We appreciate your feedback given and believe, that we have already addressed all the issues directly with you in private. We are looking forward to assist with your next possible booking within NH Hotels in New York :) Best regards, Tina More 

Bournemouth, United Kingdom
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here in June 2015 and were pleasantly surprised to have a complimentary upgrade on arrival. The hotel had all the facilities you would expect from a city centre hotel. The breakfast was a buffet style, but you can also order some items cooked to order. The room was nice, although we did have an issue with water coming... More 

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Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Anthony C, thank you for your feedback on your recent stay at NH London Kensington. We are happy you enjoyed the given upgrade together with our delicious breakfast. We do apologize that the leakage in your room had interrupted your comfort. It should not have happened in the first place, but definitely not after you had reported it twice.... More 

Knoxville, Tennessee
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived at 10:00 a.m. from the airport and were able to check-in immediately. This was greatly appreciated after traveling all night. Our rooms were very clean and modern and the location is very convenient to both the tube and bus stops. The front desk staff could not have been nicer during our entire stay. They were also very kind... More 

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Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Gail J, thank you for reviewing your recent stay at NH London Kensington. It is great to hear, that we were able to accommodate you as early as possible, giving you time to rest and enjoy London the fullest. Unfortunately, our Aircon system has been built as a two pipe system and therefore, can not be regulated individually. We... More 

Hillsboro, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at noon and were able to get a room right away. The hotel is very modern in look and is very well maintained. Staff was very friendly and helpful in answering questions. We would definitely stay here again.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear RockyCoss, thank you for your lovely review on your recent stay with us. Happy to hear, that we could surprise you with an early check in and giving you so plenty of time to explore beautiful London. We would be very honored to be included in your future travel plans again and looking forward to welcome you back. Best... More 

Maribyrnong, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location of this hotel is excellent with good access to busy Earls Court, tube station and still walking distance to many London attractions. Good sized room with excellent facilities and a comfy bed. Surprisingly quiet room given the hotel's location on a very busy road.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Chris B thank you for your great review on your recent visit to NH London Kensington. We appreciate your kind feedback and hope to welcome you very soon again. Best regards, Tina More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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