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NH London Kensington

#281 of 1,050 Hotels in London
Certificate of Excellence
4.0 of 5
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Cromwell Road 202-220, London SW5 0SW, England (Formerly NH Kensington)
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NH London Kensington
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Ranked #281 of 1,050 Hotels in London
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
jU1627H Chicago, Illinois
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759 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
1 review
3 of 5 stars Reviewed yesterday NEW

I will first say this was in a great location and convenient to the tube. Hotel was also clean, quiet and had pleasant staff. However, for a 4 star hotel that cost me about $450 USD for two nights, I was not hugely impressed by the amenities. Towels were small and thin with frayed edges, and I could feel the... More 

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Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was expecting the place not to look like the picture. to my surprise, this place is extremely westernized, if you like that style. It's basically modern rooms and spacious bathroom. I had the basement room under the garden window and it was completely silence from the noisy street. the neighborhood is great for tourists and extremely safe. as well... More 

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Ampuis, France
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

No re expectation and a final impression being positive. The rooms are clean and not too small. The staff is easy with a good efficiency. The breakfast an be a little bit busy but I have to say that I came at a time they were replacing beds! Many matrices in the lobby :) Stays good for the price but... More 

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Greater London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

staff friendly, hotel clean and welcoming, breakfast very good. On the weekend we stayed there appeared to be a staffing problem and it showed in insufficient crockery in the room and at breakfast although this was remedied promptly when complaint made, That said - I would stay there again.

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

A very good hotel with pretty back garden, which makes you feel as if you are at someone’s house. Decent sized room for a central London hotel. Convenient location with supermarkets nearby for both business and pleasure. Staff are attentive and efficient but not exactly friendly. Took 15 mins to get someone to serve us at the bar. Very nice... More 

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Egham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very good for a London hotel, since you normally have to pay a higher price for a good hotel in London. However, having been to other NH hotels, other NH hotels are much better than this one for a lower price. The room had good size and it was clean.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
Preston, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Welcoming and helpful. We had a lovely break in London. Our room was large enough for our needs and was clean with everything we needed to make our stay go smoothly. I didn't find the bed or pillows particularly comfortable but my husband did, so to be fair, perhaps that was just me missing my own bed! I would definitely... More 

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Manchester, England, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night. The room was pretty average and tired. The bed linen was worn as were the towels. We had to ring reception to get milk to make coffee in the room and when they came they advised us that they had "run out"... Also, there is no room service at night and staff are unhelpful.... More 

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 3, 2015

At 50-60 a night, I received a stylish, modern room, with a lounge on a second story that I did not even know I would be getting. Located in popular Kensington/earls court, this hotel comes equipped with a bar, restaurant and laundry service. While not the grandest hotel in the city, the two story room adds a certain grandeur that... More 

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Wigan, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 1, 2015

Welcoming reception. Comfortable room and bathroom. Quality breakfast. Made our annual stay in London very enjoyable. Quarter mile walk to Earl's Court tube station might be a slight downside for less mobile guests.

Review collected in partnership with NH Hotels

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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