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All 1,071 London hotels

NH Kensington

4.0 of 5 Hotel   |   Cromwell Road 202-222, London SW5 OSW , England
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NH Kensington
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Ranked #278 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
CarolinePo Lille, France
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592 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Lille, France
1 review
5 of 5 stars Reviewed 1 week ago

Since I work in a French 5 star hotel myself, I can assure you that I know a bit about hotels. And since I have lived in London for a few years, I can also say I know quite a bit about their hotels. So if I rate this one as being one of the best, I think you can... More

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Bremerton, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

I am a flight attendant and have spent many nights in the NH Kensington Hotel. I would like to commend the bartender server, Claudia on her amazing service. She makes me feel so welcome and always remembers me by name and is very personable. There are times I think about going out to dinner or out for drinks, but I... More

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Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

NH Kensington is a very typical NH property, if you are familiar with the "NH brand" you will feel comfortable with your stay. It seems that NH has aimed to the casual traveler with hip in mind. The location and staff are the standouts at this location. The rooms are large enough to make yourself at home with amenities that... More

Was this review helpful? Yes
Chetan B, General Manager at NH Kensington, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay. It is really nice to read your positive feedback about the location, the amenities in your room and the cleaning and we will make sure that the team is aware of your compliments regarding the service. We really appreciate your remark regarding the internet as it... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay in London 4 nights a month for work and I always enjoy the professionalism and friendliness of the staff. The hotel is very clean and the comfortable. Claudia and Marek are the two staff members who are especially friendly and make you feel at home. Always with a smile and a quick visit to make your stay a... More

Was this review helpful? Yes
Chetan B, General Manager at NH Kensington, responded to this review

Dear Guest, Thank you very much for sharing your thoughts with us. We are very happy to hear you keep choosing our hotel for your business stays in London because of the service of our staff and especially because of the smiles of Claudia and Marek. You can be sure that we are sharing these compliments with them. We will... More

Antwerp, Belgium
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed very much our stay at your hotel (in December 2013). The hotel is spotlessly clean, the staff is very nice, and the service is excellent. Rooms and bathroom are larger than usual in London. Would return here for a next stay.

Was this review helpful? Yes 1
Chetan B, General Manager at NH Kensington, responded to this review

Dear Guest, Thank you for sharing your experience on tripadvisor. We are very happy to hear you enjoyed your stay with us because of our staff, the service and the cleaning. We will inform the departments and let them know you were very satisfied with the service provided. We look forward to welcome you back at NH Kensington. Best regards,... More

Prague, Czech Republic
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2014

Aside from the fact that the hotel is at a great spot in London, where museums, great restaurants, fun music clubs and subway are all within a walking distance, the staff made all the difference. I left and item in my hotel room. Within a day I was in communication with the front desk and management and I was kept... More

Was this review helpful? Yes 1
Chetan B, General Manager at NH Kensington, responded to this review

Dear Guest, We really appreciate your positive feedback regarding your stay with us. We are pleased to read you are very satisfied about the service of our staff. We will make sure our front desk team is aware of your compliments. Thank you for calling your experience in NH Kensington great and fun. We look forward to welcome you back... More

Navi Mumbai, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

This is one property which gets an absolute thumbs up !! Amazingly courteous staff that makes you feel welcome at all times. The location is brilliant with connectivity to travel (Earls Court train station is a 2 to 3 min short walk & a bus stop to Knightsbridge, Oxford street is just outside the Hotel) & to the best eateries... More

Was this review helpful? Yes 1
Chetan B, General Manager at NH Kensington, responded to this review

Dear Guest, Thank you for your positive review regarding your experience in our hotel. We are happy to read you had a comfortable and pleasant stay because of the service of our staff, our location and your room. We will do our best to be available for you in any kind of emergency and it is very nice to hear... More

Gosport, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

We arrived to the hotel very late and tired and we were received with a friendly smile. The receptionist provided us with all the needed information to make our visit to London easier so we didn't want to spend time searching. We decided to have dinner in the bar, very cosy decoration, and the bar attender was very friendly and... More

Was this review helpful? Yes 1
Chetan B, General Manager at NH Kensington, responded to this review

Dear Guest, Thank for you writing a lovely review regarding your stay at NH Kensington. It is very nice to hear our staff was able to make your visit to London comfortable by providing all the needed information and the fact you enjoyed the service and atmosphere in our bar area. We look forward to welcome you back for another... More

Madrid
Contributor
17 reviews 17 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 14, 2014

We recently stayed in this place in and were really pleased with our choice. The room was modern and clean and the location was convenient, 2 minutes from Earls Court station. There are many nice little restaurants in the area, we went to a fondue place called Ashbees and it was so much fun! The staff went out of their... More

Was this review helpful? Yes 1
Chetan B, General Manager at NH Kensington, responded to this review

Dear Guest, We appreciate you have taken the time to share you thoughts with us. We are happy to hear you think we are a good choice with a convenient location and helpful staff. We will make sure that Yolanda knows you were very satisfied with her service. We look forward to welcome you back soon. Best regards, Chetan Bhanot More

Maastricht, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

The hotel is located very close to Museums, Knightsbridge, High Street Kensington and Hyde Park. It has a beautiful garden. Nice clean rooms. Staff is very helpful, especially in the Bar. I would highly recommend this hotel. The underground station is very close and the bus stop is right in front of the hotel.

Was this review helpful? Yes 1
Chetan B, General Manager at NH Kensington, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We really appreciate the fact that you are recommending us to other travelers. It is very nice to hear the location, our rooms and our staff were able to make your stay comfortable. Do contact us before your next visit so we can arrange a room... More

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Additional Information about NH Kensington

Also Known As:
Nh Kensington Hotel London
Nh Kensington London
Nh Kensington Hotel
Nh Hotel London
Nh Hotels London
NH Kensington London, England
Address: Cromwell Road 202-222, London SW5 OSW , England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#180 Business Hotel in London
#187 Luxury Hotel in London
#263 Romantic Hotel in London
#329 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — NH Kensington 4*
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