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Hotel class 4.0 of 5
Cromwell Road 200-222, London SW5 OSW , England
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Reviews you can trust

82% Recommend
4.0 of 5 stars 95 reviews
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By trip type
All (95)
[ Date ] [ Rating ]
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1 of 5 stars
scottyBerkshire   2 contributions
berkshire
Nov 10, 2009 | Trip type: Couples New

We arrived at this hotel on Friday afternoon about 4 o'clock only to be told they had overbooked and there was no room for us. As we had booked on-line a month previously we were not too pleased. We were told we were being sent to another hotel of the same grade and a taxi would pick us up. By... more

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5 of 5 stars
Experimentee   38 contributions
Melbourne, Australia
Nov 3, 2009

I stayed at NH Kensington for one night. The check in was hassle free, and I was very satisfied with the room. It was very clean, with a modern design and had all the amenities we required, including tea/coffee making facilities, minibar, hairdryer, iron. Minor problems included that our minibar was locked, and we also had trouble figuring out how... more

Management response from
Tracey Hewitson, Operations Manager

Thank you for taking time to give your lovely comments on your recent stay in NH Kensington. i am delighted you had an enjoyable stay at the hotel and have passed your praise on to my team. i look forward to welcoming you back to NH Kensington upon your next stay in London. Kind regards Tracey

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4 of 5 stars
WPW   33 contributions
Vancouver, Canada
Nov 2, 2009 | Trip type: Couples

I bid on a 4 star hotel in Kensington, ended up with this in Earls Court and were more than pleased. The hotel is fairly new and very comfortable and quiet. Lots of shops and restaurants in Earls Court for what we needed and the tube station is quite convenient to go to and from Heathrow. The buses on Cromwell... more

Management response from
Tracey Hewitson, Operations Manager

Thank you for your positive comments. It is always a pleaure to recieve such feedback. i am delighted you enjoyed your stay at the hotel and look forward to welcoming you back on your next visit to London. Kind regards Tracey

Good hotel.
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4 of 5 stars
rovers100   7 contributions
doncaster
Oct 17, 2009 | Trip type: Couples

My girlfriend and myself stayed here for 2 nights Thursday 15th-Saturday17th Oct 09. Location great for central London, 5 mins walk from Earls Court Tube, 15mins walk from Natural History museum. Booked through LastMinute and although upon arrival they didn't have us in the computer, eventually they found us (20mins later). I agree with another review about giving your details... more

Management response from
Tracey Hewitson, Operations Manager

Dear Paul Thank you for taking time to give your feedback on your stay in NH Kensington. I am delighted that overall you had an enjoyable stay and appreciate your comments on improvements we can make. Whilst I understand that it can be time consuming completing the registration card upon check in it is a legal requirement which we must...

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5 of 5 stars
ChrisBa   51 contributions
Frankfurt, Germany
Oct 9, 2009 | Trip type: Business

I extened a trip for a business meeting by two days to see Londown with grilfriend and went through Pricelinw in search of a good deal. I didn´t expect much (or only the less desireable rooms) at appr. 160 USD for 2 nights for a double, but was pleasently surprised. No idea what happened to London hotel prices, but this... more

Management response from
Tracey Hewitson, Operations Manager

Thank you for comments, I am delighted you enjoyed stay in a room overlooking the garden. I can assure you that all of our rooms are quiet, as those that are located at the front of the hotel have triple glazing to ensure everyone gets a good nights sleep. It is always a pleasure to receive positive feedback and I...

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5 of 5 stars
minitrips12345   1 contribution
california
Oct 8, 2009 | Trip type: Couples

Paid $99/night with priceline. Close to Metro in a lively neighborhood. Hotel and room was small but clean. New and modern. Value was great. Even though it wasn't walking distance from major sights, the metro was only 1 or 2 stops away from major sights. The neighborhood seemed safe and there were restaurants, laundry and grocery stores near by. Would... more

Management response from
Tracey Hewitson, Operations Manager

Thank you for your positive comments about NH Kensington. I am delighted you enjoyed your stay at the hotel and look forward to welcoming you back in the future. Kind regards Tracey Hewitson

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5 of 5 stars
neverclever   1 contribution
los angeles, ca
Oct 8, 2009 | Trip type: Business

Wasn't expecting much from the rates but it ended up being a really nice place. Super clean looking upon arrival and the staff was really nice. We did a week stay checking in on a Saturday. To accomodate us they had to put us in a two floor suite for one night and then move us to a regular room... more

Management response from
Tracey Hewitson, Operations Manager

Thank you for taking the time to give your comments on your recent stay at NH Kensington. It is always a pleasure to receive such positive comments and I am delighted you had an enjoyable stay. I look forward to welcoming you back in the future. Kind regards Tracey Hewitson

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3 of 5 stars
smozzinator   13 contributions
vancouver
Oct 4, 2009 | Trip type: Business

The hotel is well positioned for Earl's Court tube and west London. I booked through LastMinute.com and got a reasonable price on a room at very short notice, as one of their Top Secret hotels. For the money, the hotel was great - the room was large, well furnished and comfortable. However, the visit was marred to some extent by... more

Management response from
Tracey Hewitson, Operations Manager

Thank you for your comments concerning your recent stay at NH Kensington. I appreciate all guest feedback as this gives us the opportunity to improve on the service we offer to all guests. The completion of a registration card is a legal requirement however I have spoken to the front office team with regards what exactly is necessary information and...

Best value
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5 of 5 stars
Arvostelija   5 contributions
Lahti
Sep 11, 2009 | Trip type: Friends getaway

We (group of 4) didn't expect what Iwe got. It was much more. Nothing grant but very plesant: location, room style and size. Service was also ok, even though there was some lack of experience, the trainee was cheerful and helpful. For the breakfast try the Muffin man near High Street Kensington. more

Management response from
Tracey Hewitson, Operations Manager

Thank you for your positive comments. I am delighted you enjoyed your stay with us. I will ensure your feedabck is passed to all of the team in the hotel. I look forward to welcoming you back to NH Kensington in the future. Kind regards Tracey Hewitson Operations Manager

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5 of 5 stars
RogersTravels   27 contributions
Derby, UK
Sep 4, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

As a regular user of NH hotels I was pleased to find one in Kensington, out of the way of the main tourist areas. THe hotel has been remodeled to the NH theme to some extent, but some of the minimalism of their European hotels has been replaced with 'flowery' decor. The room I had was spacious and clean. The... more

Management response from
Tracey Hewitson, Duty Manager

Dear guest, Thank you for your comments and we are delighted to hear that you have enjoyed your stay at the NH Kensington Hotel. I have made sure to pass on your lovely remarks to the appropriate departments, as it is always a pleasure to receive such remarks. We look forward to welcoming you back to NH Kensington in the...

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NH Kensington Also Known As

  • Nh Kensington Hotel London
  • Nh Kensington London
  • Nh Kensington Hotel
  • Nh Hotel London
  • Nh Hotels London
Address: Cromwell Road 200-222, London SW5 OSW , England