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All 1,071 London hotels

Hilton London Tower Bridge

4.0 of 5 Hotel   |   5 More London - Tooley Street, London SE1 2BY, England (London Bridge)
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Ranked #129 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
FoodieStevie Newcastle upon Tyne, United Kingdom
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Modern hotel in a good location. Rooms are modern and have good facilities. Stayed in a standard double. London prices but not bad compared to other central London hotels. Close to other restaurants as well as London bridge. Well worth a stay

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Kingston, Ontario, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Hotel is in a great location with very easy access from Gatwick by train, though less convenient to Gatwick. Great breakfast buffet. On the downside, no hot water in shower. Called front desk but no action. Was told would be fixed and that a note would confirm. Asked for two days without action. Requested late checkout but was denied. Hotel... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Even though its 'hilton', it's nothing i haven't stayed in before so I'm guessing people just pay for the name. Booked through 'top secret hotels' and was glad with the location. Hotel is beautiful on the outside, but immediately felt intimidated upon walking into the hotel, my boyfriend and I are 20 and 21, so we were made to feel... More

Was this review helpful? Yes 1
Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this review

Dear Guest, Following your recent stay here at The Hilton London Tower Bridge, I would like to thank you for having taken the time to post your comments. It was a pleasure to have you as one of our guests, and as part of our every day development it is our wish to fully understand where we did not meet... More

Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I went for afternoon tea with my mum on a groupon deal. We were greeted initially by a manager who asked us for our booking - not sure if there seemed to be confusion. She seemed quite surprised we were here even though i had booked online and had an email confirmation printed out. We eventually took our seat and... More

Was this review helpful? Yes 2
Carla B, Manager at Hilton London Tower Bridge, responded to this review

Dear Guest, Thanking you for taking the time to write your feedback, it is with concern that I read your comments regarding your Sushi Afternoon tea experience with us here at Hilton London Tower Bridge and firstly let me apologies that we did not fully meet your expectation. Please let me assure you that I have personally investigated these matters... More

Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I booked my brother in law into a room here for a weekend, and prepaid the room myself. My brother in law's card was of course taken at checkin so that any additional charges could be made to it during his stay. I later discovered that I had also been charged a £100 holding deposit, even though I was not... More

Was this review helpful? Yes 3
Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this review

Dear Guest, Following your brother’s recent stay here at The Hilton London Tower Bridge, I would like to thank you for having taken the time to post your comments. As part of our every day development it is our wish to fully understand where we do not meet your expectations. Following on from this I see that you were not... More

Ipswich, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

If you are looking a hotel that combines confort, good value and great location, this is one of the best that I have found in London so far! Modern, clean and centrally located our experience in this hotel was really great!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this review

Dear Guest, Thank you for choosing the Hilton London Tower Bridge whilst staying in London and thank you for sharing all your valued comments via Trip Advisor. I was happy to read that you consider us “one of the best that I have found in London so far!”. It is our philosophy to ensure that we provide our guests with... More

Banstead, United Kingdom
Top Contributor
401 reviews 401 reviews
68 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I don't know if this is good value because we have always used a voucher. Some of their recent ones include a bottle of champagne / Prosecco with the seafood / sushi and the service is always excellent . It's a big place so lacks atmosphere as many hotel restaurants do and the lighting in the enclosure by the kitchen... More

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Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this review

Dear Guest, Following your recent stay here at The Hilton London Tower Bridge, I would like to thank you for having taken the time to post your comments. We highly value both positive and negative comments of our returning guests. I was pleased to read that your experience at our Sushi Bar. I have passed on your commentary to our... More

nr. Norwich
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We just had a wonderful stay this weekend. I have to say the staff were extremely professional and attentive, particularly at breakfast. Room was perfect, although lacking a view which I would of expected for an executive room, but this did not distract from the overall enjoyment. We have to say we have stayed in a few hotels in London... More

Was this review helpful? Yes 1
Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this review

Dear Guest, Thank you for choosing the Hilton London Tower Bridge whilst staying in London and thank you for sharing all your valued comments via Trip Advisor. I was happy to read that you were extremely satisfied with the hotel, staff, service of the executive lounge, breakfast porridge variety and that was a very good value for money the product... More

London, United Kingdom
Top Contributor
135 reviews 135 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Had Seafood platter & bottle of bubbly with friend. It was great place, good location, delicious food. Only one downside was service. Waitress nothere to be seen or if it was, just running by so you cant even catch him.

Was this review helpful? Yes
Carla B, Manager at Hilton London Tower Bridge, responded to this review

Thank you for taking the time to write your feedback, it is with concern that I read some of your comments regarding your restaurant experiences with us here at Hilton London Tower Bridge and firstly let me apologies that we did not fully meet your expectation. Dear Guest, Please let me assure you that I have personally conducted some retraining... More

Cardiff
Top Contributor
59 reviews 59 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We've stayed at this hotel on at least 4 prior occasions in the past 18 months, although the check in receptionist didn't recognise this when we checked in (despite using our Hilton Honours card to book). The best thing about this hotel is its location: a stones throw from tower bridge station, and a couple of hundred yards from tower... More

Was this review helpful? Yes 3
Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this review

Dear Guest, Following your recent stay here at The Hilton London Tower Bridge, I would like to thank you for having taken the time to post your comments, It was a pleasure to have you as one of our guests. As part of our every day development it is our wish to fully understand where we do not meet your... More

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Additional Information about Hilton London Tower Bridge

Also Known As:
Hilton London Tower Bridge Hotel
Hilton London Tower Bridge Hotel London
Hilton London Hotel Bridge
Hilton London
London Hilton
Hilton Tower Bridge
Hilton London Tower Bridge England
Address: 5 More London - Tooley Street, London SE1 2BY, England
Phone Number:
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#84 Business Hotel in London
#92 Luxury Hotel in London
#99 Family Hotel in London
#107 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Tower Bridge 4*
Official Description (provided by the hotel):
Set against the backdrop of one of London's best known historical landmarks, Hilton London Tower Bridge is a modern and contemporary hotel with a striking exterior and is ideally situated on the doorstep of the City. This 245-bedroom hotel with high speed internet access in every guest room and wireless broadband internet access throughout offers something different and whether you're on business or pleasure the subtle touches of colour will enlighten your stay. When it's time to entertain clients or simply relax, take advantage of the hotel's lively cocktail bar before enjoying the delights of the restaurant's European cuisine to complete a memorable stay. ... more   less 
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