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Palmers Lodge - Swiss Cottage

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GreenLeadersSilver level
40 College Crescent | Swiss Cottage, London NW3 5LB, England (Formerly Swiss Cottage)
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Palmers Lodge - Swiss Cottage
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911 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (911)
  • Mar-May only
    (224)
  • Jun-Aug only
    (227)
  • Sep-Nov only
    (229)
  • Dec-Feb only
    (231)
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Inverness, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Reception helpful & welcoming,great ambience.I am a senior citizen and felt very much `at home`P L is well run with charm and efficiency.I enjoyed the company of intelligent young people.The lounge is a great place to relax...large,squishy,leather armchairs and settees.It is however a backpackers hostel so space is a premium.Bring minimum luggage and enjoy!

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Found the staff friendly, room clean and well worth the money for location. Beautiful building with good facilities would definitely stay here next in London. One night mare trying to book multiple rooms took a long time to sort out as it can be very difficult getting through by phone.

Was this review helpful? Yes 1
Geneva, Switzerland
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I visited this place without calling without booking. My phone was down with a flat battery. The personnel was amazing. Very polite, very friendly, all of them really. The reception was 24 hours. All the night, at any time, somebody was here. No Curfew, as they say here. That was lovely too. When I entered the room, I was shocked... More 

Was this review helpful? Yes
DutyManagerPalmers, Manager at Palmers Lodge - Swiss Cottage, responded to this review

Hi there, Thank you for this review and we are glad that you enjoyed your stay at Palmers Lodge Swiss Cottage. Yesterday was a very warm day indeed, this is why we actually bought some extra fans and put them in the hotest dorms in order to improve our guest's comfort. The windows were also opened. The smell in some... More 

Italy
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

The outside of the building is amazing and so it is the interior part Armors, old paintings and wooden stairs I felt like in Hogwarts All of the services were great, the only one I didn't experienced was their breakfast but there's a fridge downstair where you can put your stuff and then eat your own food (there's a supermarket... More 

Was this review helpful? Yes
DutyManagerPalmers, Manager at Palmers Lodge - Swiss Cottage, responded to this review

Hi there, Thank you for your kind words ! We are happy by the fact that you really enjoyed your stay in our hostel and would recommend it to your friends. Please know that you are more than welcom back here for another stay or just to say hello to our reception team ! All the best, Kevin More 

Perth, Australia
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights, one in a twin room the other in a double. When we first got there there had been a problem with hostel world when they made our booking, which was supposed to be for 6 nights in a double room. Although it wasn't the hostels fault and they could have just told us to... More 

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DutyManagerPalmers, Manager at Palmers Lodge - Swiss Cottage, responded to this review

Hi Natasha ! Thank you so much for this kind review. I am glad that you appreciated our hostel and our efforts to improve your stay despite that unexpected issue. I would like to let you know that you are more than welcome back next time you'll have the opportunity to come to London, and don't hesitate to pop in... More 

Belfast, Maine
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

With easy access from the Tube, Palmer's Lodge was a great place from which to discover London. Helpful, and patient, staff provided great benefit to this first time visitor They helped me with discounted theater tix as well as getting to the theater. I felt safe traveling to and from the Lodge even after a show. Under bed lockers provided... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Arrived early & stored my case in the luggage room. Then jumped on the tube to Central London(3-4min walk to Swiss Cottage or Finchley St) Checkin was a breeze, friendly staff & helpful Room was clean & bunks were private. Toilets & showers were also nice & clean. There are no toilets in the dorm only showers. There are more... More 

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DutyManagerPalmers, Manager at Palmers Lodge - Swiss Cottage, responded to this review

Hi there, Thank you for coming and for this kind review ! Don't hesitate to pop in at reception whenever you want, you are more than welcome at Palmers Lodge. Warm Regards, Kevin More 

St. John's, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When i traveled to London I wanted to save money on accommodations so I could spend more on my excursions and travels.I used the lodge just as a place to sleep.The staff was friendly,The wifi was perfect,The shower rooms and washrooms were very clean.The lounge area was warm and inviting.The building itself is quite nice.I didn't encounter any negative experiences... More 

Was this review helpful? Yes 1
Dallas, TX
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here a few years ago in July/August 2012 so there may have been changes since then, but I found it to be extremely reasonably priced, easily located and in a good location, great value for the money! We went in the common room downstairs just about every night for some socializing which was nice! Free breakfast was just... More 

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DutyManagerPalmers, Manager at Palmers Lodge - Swiss Cottage, responded to this review

Hi amygym, Thank you so much for your kind review and for coming again. Me and the reception team are glad that you had a good stay in our hostel and would be more than happy to welcome you back again next time for your future stay in London or for a chat at reception. Sorry to hear that my... More 

Nuneaton, United Kingdom
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having never stayed in a hostel befor I didn't know what to expect. The dorm was small but made the best of available room by using bunk beds three high. I actually expected a large room with six separate beds. Privacy curtains were quite thick I had a middle bunk and it was very dark in there with them closed.... More 

Was this review helpful? Yes
DutyManagerPalmers, Manager at Palmers Lodge - Swiss Cottage, responded to this review

Hi there, Thank your for this kind review, we are happy that you enjoyed your stay in our hostel ! Regarding the locker, it seems that the person left his belongins inside and forgot to extend the locker rental, as it happens sometimes. The tube will bring you to Central London in few minutes and loads of buses are passing... More 

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