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The Rockwell

Hotel website
181 Cromwell Road, London SW5 0SF, England
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392 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Istanbul, Turkey
1 review
4 of 5 stars Reviewed 1 week ago

I have arrived The Rockwell in June 10, 2015 for 3 nights. Without any hassle, they directed me to my room. It was a small room -an understandable situation in London- but intelligently designed and very comfortable. Especially the wardrop volume is simply but very effectively designed. The room is, also, very clean. Do not expect a spacious hotel in... More 

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Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Rockwell is good in all areas! The friendly staff reply every single email before we arrive without any delay. The location is wonderful which is just next to the Earl Court Station. Many reviews say staff of London hotel is not friendly and cant speak London English, however the Rockwell must be the exception. All the staff are helpful... More 

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Stockholm, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed in many good hotels in London, but the ones that are as great as this hotel are usually much more expensive. Good location near public transport and clean nice room with a comfortable bed. I ate a delicious burger in the restaurant and had a beer in the beautiful garden. But the best thing about this hotel... More 

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TheRockwell, Manager at The Rockwell, responded to this review

Thank you for your comments about the staff. The Rockwell is very pleased that you have mentioned our garden. It is something of a rarity in London. Kind regards, Fred Bartlett More 

Paris, France
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Superbe ! My home in London, why go elsewhere, many taxis around, it's near all the shopping places, I've been going to the Rockwell for the last 10 years, the restaurant is good and the garden is wonderfully kept. Sara-Jane

Review collected in partnership with this hotel

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TheRockwell, Manager at The Rockwell, responded to this review

Many thanks for your kind review. We hope to welcome you back soon. Kind regards, Fred Bartlett More 

Beijing
1 review
5 of 5 stars Reviewed 2 weeks ago

Superb well priced boutique hotel with amazing good and service - a gem. They understand quality and privacy and their garden is something to behold in the summer months. Really impressive small hotel.

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Alexandra S, Guest Relations Manager at The Rockwell, responded to this review

Thank you so much for taking the time to write this lovely review. It is so wonderful to learn that you have enjoyed your stay with us and have been well looked after. The beautiful garden is one of our most valued assets and a reason of pride. We are happy that you took advantage of it. If we managed... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great Hotel with great location. Only about a bock and a half away from the tube. We loved everything about this place. Clean nice size room, easy layout with a good size bathroom. Shower is very narrow for American's but we were OK with it. My daughter and I are about 5'4" and I am medium build. If you need... More 

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TheRockwell, Manager at The Rockwell, responded to this review

Many thanks for your review. We are especially thankful for your warm words about the service and staff. Kind regards, Fred Bartlett More 

Melbourne, Australia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Rockwell is a well presented, clean and modern hotel in a great location. It is close to restaurants, public transport and easy walking to several attractions. The restaurant in the hotel is ok and the breakfast provided is good quality with plenty of selections. The lounge area with library is excellent, as is the courtyard behind the hotel.The bed... More 

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TheRockwell, Manager at The Rockwell, responded to this review

Thank you for your review. We are sorry that you did not enjoy your room as many people enjoy 106's unique character. If you choose to come and stay at the hotel again, please ask reception to move you to another room that is not 'split-level'. They should be able to re-allocate you as there are only two deluxe doubles... More 

London, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel itself was decent enough; very clean and still looked relatively new. The room was nice and big though it was a bit of a squeeze in the shower cubicle and there was no shelf for the toiletries in there (though there were 2 holes in the wall so perhaps the shelf had just fallen off). I had asked... More 

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TheRockwell, Manager at The Rockwell, responded to this review

Many thanks for your review. It is always a pleasure to receive a review that is helpful to us and shows us where we can improve. We will certainly be following up on your suggestions. Fred Bartlett Manager More 

Maynooth, Ireland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An agency booked me into this hotel and when I arrived I found myself in the smallest single box room you could imagine. I asked reception for a change and all they had left was the Mezzanine which was twice the price. As I had an afternoons work to do I moved to the Mezzanine and it was indeed a... More 

Was this review helpful? Yes 1
TheRockwell, Manager at The Rockwell, responded to this review

Many thanks for your kind review. We are sorry for the inconvenience regarding your breakfast. We usually serve breakfast promptly. I will look into what happened during your stay. Regards, Fred Bartlett Manager More 

New York City, New York
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was very nice and in a fantastic location. The staff was helpful and very courteous. Unfortunately the room I had needed a new heat-efficient window. Cold air leaked into the room because the window wouldn't close completely. There was no heat in the hotel, only a space heater in the room.

Review collected in partnership with this hotel

Was this review helpful? Yes
TheRockwell, Manager at The Rockwell, responded to this review

Many thanks for your kind review. We have resolved the issue with the window and the heating. Kind regards, Fred Bartlett More 

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