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Comfort Inn London - Edgware Road

3.0 of 5 Hotel   |   450 Edgware Road, London W2 1EG, England
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Comfort Inn London - Edgware Road
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Ranked #597 of 1,071 hotels in London
A recent review
3 of 5 stars Reviewed March 16, 2014
integrasol London, United Kingdom
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296 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Be very careful before you consider booking here.The staff do not speak English, it took 20 minutes to find someone that would speak English to us. The rooms were TERRIBLE we refused to stay in the room. We asked for a refund they refused. Visa will be getting a call. I have stayed in hotels and B and B s... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn London - Edgware Road, responded to this review

Dear John, Thank you for sharing your experience with us. Sorry to hear of your dissatisfaction towards our front desk and the hotel rooms. Please note that we have a well-qualified and a competitive team present 24/7 at the reception for your assistance. We have dropped you a private message via TripAdvisor internal messaging system asking you for more details... More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 16, 2014

This hotel is located on Edgeware Road, right on the edge of Maida Vale and with the many restaurants and shops and few bars, there's plenty for most. The hotel itself is dated, and although fairly clean, it really needs an overhaul for the regular price charged; way too expensive. Service is decent, but the room I had may have... More

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AbidaA_12, Social Media Representative at Comfort Inn London - Edgware Road, responded to this review

Dear Guest, Thank you for taking time out to leave a review of your recent visit to Comfort Inn Edgware Road. I am delighted to read your comments on cleanliness and convenient location. I have shared your feedback on price and on smoking smell with the manager and they are looking into it. Once again thank you for staying with... More

London, United Kingdom
1 review
3 of 5 stars Reviewed March 11, 2014

I stay hotel in Edgware most of time and this hotel deliver good services at very low cost. Comfort Inn Edgware Road London hotel is very comfortable for everyone; it has different rooms with B&B facility, so I prefer this Edgware Hotel.

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AbidaA_12, Social Media Representative at Comfort Inn London - Edgware Road, responded to this review

Dear Guest, Thank you for taking time out to leave a review of your recent visit to Comfort Inn Edgware Road and for being a loyal guest. I am delighted to read your comments on how comfortable Comfort Inn Edgware Road is. I have shared your feedback with the team here and we all very much look forward to welcoming... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 10, 2014

After reading almost all the review on this hotel and finding myself extremely worried about the fact I had booked the wrong hotel for our trip I was pleasantly superseded upon reaching the hotel I will admit this hotel was a little difficult to find but do your homework and you will be fine. Upon entering the hotel we were... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Edgware Road, responded to this review

Dear Morgan, It is so gratifying to read your review. We’re thrilled to know how much you enjoyed your stay. Your comments about the team members are very encouraging, and it motivates us to go an extra mile to ensure maximum satisfaction. I have passed on your feedback to Tohira and she is very pleased to receive your recognition. A... More

Poole, United Kingdom
2 reviews
1 of 5 stars Reviewed March 5, 2014

TV remote missing, TV broken, phone broken so repeated trips down the stairs to the pleasant enough man on reception who was/is unable to leave his post, talked me through retuning which didn't work, cue several more trips up and down the stairs due to the phone not working and I'm currently, at 9pm waiting still for someone to come... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Edgware Road, responded to this review

Dear Lisa, From your feedback it looks like there were a few things we needed to have done differently. We’re investigating into this matter and we’ll certainly take your valid comments on board. We’ll definitely stay in touch via TripAdvisor internal messaging service. Meanwhile if you have any query please don’t hesitate to contact the manager directly on ahmed.khan@4chotels.co.uk. Warm... More

1 review
1 of 5 stars Reviewed February 28, 2014 via mobile

Possibly worst sleep in a hotel ever & 1st night not over. Between the most inconsiderate neighbours, constant door noise, dreadful noise from the road below and the uncomfortable bed no chance of a restful night. Arrived to a 'Be back in 5 mins' sign & waited more than 5 mins to be able to check in. Will be glad... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Edgware Road, responded to this review

Dear Melanie, Thank you for sharing your experience with us. Few minutes prior to your arrival the staff member on duty had to go on the first floor to help a guest (senior citizen) with his luggage. We normally do not provide room service but this was a different case. The reception team says you had to wait for 7... More

London, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 10, 2014

Due to last weeks tube strike, instead of struggling to get home after a meal out in Lancaster Gate we decided to book a last minute hotel room. Due to it being last minute we used LateRooms.com and paid £53 for a double room including breakfast. I thought this was great value for money. The hotel is in a good... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn London - Edgware Road, responded to this review

Dear Guest, Thank you for putting up a great review on your recent stay with us. It seems everything worked out well for you. Your comments regarding the hotel facilities and customer service are very encouraging. It motivates us to go an extra mile to ensure maximum satisfaction. We hope to see you again in 2014. Kind regards, Abida. More

Brighton
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 8, 2014

This budget hotel is centrally located on Edgware Road, only a 15 min. walk from the famous London shopping Mecca, Oxford Street. The rooms were large, clean and comfortable and staff were helpful and attentive. A gentleman on Reception named Jawad was particularly helpful but so was another lady who was also on duty. Good, free buffet breakfast included in... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Edgware Road, responded to this review

Dear Guest, We appreciate your generous compliments for the hotel facilities, team members and the location. I’ve passed on your kind words to Jawad and Tohira who are indeed a true asset of Comfort Inn Edgware Road. Thank you for considering us, we’ll look forward for a reunion in future. Kind regards, Abida. More

Birmingham, United Kingdom
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 31, 2014

The building from the outside looks like a shop and reception is very small and the area itself is not great but very busy and lots of bus routes tube station approx 5 minutes rooms are ok spacious bathroom very small though and shower very basic not great views from windows this is because of the area check in was... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn London - Edgware Road, responded to this review

Dear Guest, Thank you for sharing your experience with us. I’m glad you found the prices reasonable and the location convenient. The local area is well-known for its superb cafes and restaurants. Lords Cricket Ground and Little Venice are not more than 3-5 minutes’ walk from the hotel. I’m sorry to hear that you didn't feel much warmth at the... More

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Additional Information about Comfort Inn London - Edgware Road

Also Known As:
Comfort Inn Edgware Road Hotel
Comfort Inn Edgware Road Hotel London
Comfort Inn London
London Comfort Inn
Comfort Inn London - Edgware Road England
Address: 450 Edgware Road, London W2 1EG, England
Location: United Kingdom > England > London
Amenities:
Business Center with Internet Access Free Breakfast Restaurant
Hotel Style:
Ranked #597 of 1,071 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn London - Edgware Road 3*
Official Description (provided by the hotel):
Comfort Inn London Edgware Road is situated in London's West End, a hub of everything that makes central London unique and is a favoured starting point from which to tour London. Visit Earls Court, Harrods, Piccadilly, Marylebone, and Paddington, and you'll also be only a stone's throw away from Heathrow Express, marble arch, Hyde Park Corner, Regent's Park, Hotels Near Oxford Street, Lord's Cricket Ground, Madame Tussauds, and Baker Street. This being London's West End, theatre offerings are robust. ... more   less 
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