We stayed 11 nights and were charged for cleaningfor every night, though no such service is provided on Saturdays or Sundays (some story about a VAT dodge). The building is old, the interiors ugly, the carpets threadbare, the drapes skimpy and the furniture and equipment mingy and/or half broken (eg windows, TV, microwave). Most disappointing given its very good location more

This place deserves more credit than it gets. Yes the corridors and reception are tired but thats not what this place is about. In my opinion its in the best location in london; right on brompton cross. Although I am her on business, working in the city, I still wanted to stay in a friendly neighbourhood, with the best shops,... more

this place is really great if you want to be in chelsea and experience london at its best and have a good time - there are the best restaurants around, try tartine and eclipse! chelsea cloisters itself is not that glamourous in the reception, but staying in a serviced apartment is so much better than a hotel- its like having... more

We were travelling with our kids and so wanted a two bedroom, clean and functional place that was reasonably priced. The cloisters fitted our criteria, we had a large space and the location was excellent. The service was friendly if a bit unproffesional and the reception were happy to recommend places for us to go. I particurlary like the gaucho... more

The stay I had at Chelsea cloisters was very enjoyable. I had a studio apartment on the 8th floor which although was small and a bit medioca, had nice decoration and was clean. The view out over London, especially at night was magnificent and very memorable. Chelsea cloisters suited me well as my apartment had a little kitchen, so I... more

I recently stayed in the new chelsea cloisters during a business trip to london. The apartment I stayed in was a one bedroom. It had a small kitchen, decent living room and nice ensuite bedroom all of which were clean and well decorated (except the kitchen which could have done with a little modernisation). Other than that I was satisfied... more

Recently I was up to London, visiting some friends and chose to stay at Chelsea Cloisters. The location was ideal: near the tube, the kings road, and south kensington. The accommodation was everything I had expected and hoped- a pleasant one bedroom, newly appointed (wooden floors etc) with a nice little kitchen and flat screen tv, with satellite. The service... more

Within 3 minutes of arriving, I watched several prostitutes parade through the lobby. Our room was not ready, we were told to return at the check in time (okay, I can deal with that) but when we returned 1.5 hours later (well after the check in time) our room was still not ready. The receptionist was INCREDIBLY RUDE and said... more

Spent a week in these apartments with two young children. Bedrooms were small, lounge OK, small kitchen with washer/dryer, and 1 large and 1 tiny bathroom. Excellent location, short walk to either South Kensington or Sloane Square stations, plus close to Hyde Park & museums. Rooms were clean and well equipped. Reception staff were helpful and curteous. Many restaurants nearby,... more