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All 615 London accommodations

Chelsea Cloisters

3.5 of 5 Condominium   |   Sloane Avenue, London SW3 3DW, England (Chelsea)
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51%
Ranked #204 of 615 Specialty lodging in London
A recent review
4 of 5 stars reviewed 1 week ago
550Frances Florence, Italy
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371 people have reviewed this hotel

Traveler rating
    94
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    45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Melbourne, Australia
1 review
1 of 5 stars Reviewed yesterday NEW

Boy what a huge disappointment this hotel was. The studio apartment we were given was no bigger than my daughters bedroom. Asked for a twin and were given a double. When I went to the letting office to discuss this the reply I got was "what do you want me to do about it?" We could not leave our suitcases... More

Was this review helpful? Yes 2
Towcester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I stopped here for my Hen Weekend. We had a two bedroomed apartment. On first impressions in reception it looks a lovely place to stay. The staff however are very abrupt and not very helpful. The maid hadn't got a clue where anything was and didn't speak a word of English or understand us. We had to tell her where... More

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Arrived to find ants in the kitchen, ants in our 3 year old daughters bed. A blackout within the 1st 5 minutes. Had to call someone to come fix it. Another blackout a couple of minutes after that. Requested a room change, no other rooms available that night, they will see what they could do tomorrow. Our double size bed... More

Was this review helpful? Yes 3
Florence, Italy
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at Chelsea Cloisters around 7.30 am after a 24 hour flight. The staff were friendly and were happy to keep our suitcases in a locked room until it became available. We spent the next 4 hours walking around the magnificent city of London and returned at 11.30am, at which time they told us that our room was ready,... More

Was this review helpful? Yes 1
Birmingham
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I always use chelsea cloisters as I'm in London every other week, and I like to be in chelsea. I can understand a few reviews saying it is a bit dated. However for the price it really is unbeatable. The staff are also flexible and welcoming. I have stayed in around 20 or the rooms and have never had a... More

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Cambridgeshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived here and were a little confused with the check-in, seemed a little disorganised. We had booked an apartment to sleep 3 but they had overbooked and so placed us in two studio flats instead, but were very polite about this and kept us close together. However, the next day we were doing the British 10K so we delayed... More

Was this review helpful? Yes 2
Cape Town Central, South Africa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The staff clearly are not being paid enough to care about their work or about their attitude towards paying guests. Owners/management evidently do not care about this facility either. It is foul - from the dirty, stained, worn carpet, dirty walls in the room - which was the size of a walk-in closet, with a bed which folded up into... More

Was this review helpful? Yes 1
Royal Tunbridge Wells, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in a 2 bed apartment, which was good space for the 3 of us ladies staying, however it was very dated. We had emailed in advance as the trip was for a special occasion but received no response. We were given a very old apartment at the back of the hotel. The bath was black with limescale, chipped... More

Was this review helpful? Yes 2
Jersey CI
Top Contributor
53 reviews 53 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at cc for 2 nights recently. The best feature is location, which is perfect!! Short walk from kings rd, and some great breakfast places nearby. We booked a 2 bed apartment and unfortunately when we checked in this was not available. We were allocated 2 studios, which were both shabby and small. The front desk were disinterested. On... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 20, 2014

Last week we stayed here for 7 days. As soon as we entered the room we noticed that there were ants and bugs everywhere. We warned the staff and asked for a solution but they did nothing about it and the worst part is that we carried one of those bugs with us to home. What we liked was the... More

Was this review helpful? Yes 1
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Additional Information about Chelsea Cloisters

Address: Sloane Avenue, London SW3 3DW, England
Location: United Kingdom > England > London > Chelsea
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chelsea Cloisters 3.5*
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Also Known As:
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London

79 photos of this hotel

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Amenities

Kitchenette Restaurant
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Number of rooms
190

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