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Brook Green Hotel

#154 of 1,052 Hotels in London
Certificate of Excellence
170 Shepherd's Bush Road | Hammersmith, London W6 7PB, England
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Brook Green Hotel
Brook Green Hotel
Brook Green Hotel
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    201 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (57)
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    Suffolk, United Kingdom
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    What a lovely place to stay. We have just come back from a 3 night stay and enjoyed everything about it. We stayed in room 16 which was on the top floor. The room was very modern and clean. Loved the lighting. The hotel had a beautiful finish throughout. The food was very good and very reasonable. We loved the... More 

    Was this review helpful? Yes
    Bangor, United Kingdom
    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    A very welcoming but not intrusive staff throughout our two night stay; wonderful rooms with interesting furniture and comfortable beds. Like the very human touches such as fresh milk in the fridge for coffee. The food was first class - great Sunday lunch, but even better breakfasts with freshly prepared food and a good selection of continental. Nothing was too... More 

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    Coventry, United Kingdom
    Level Contributor
    9 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    5 of 5 stars Reviewed June 27, 2015

    What a great find online. This hotel is brilliant. Had a great stay. Attentive, friendly staff that actually care and take pride in what they do. Excellent room. First time stay but will definitely come back.

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    Plymouth, United Kingdom
    Level Contributor
    26 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 35 helpful votes
    5 of 5 stars Reviewed June 19, 2015

    I stay in Hammersmith a few times a week with work and this is the first time in a very long time that I've been compelled to write a review. On arrival at the hotel I was disappointed, downstairs is a very nice pub / restaurant but I feared that the rooms would be a secondary income and whilst the... More 

    Was this review helpful? Yes 3
    Lifton, United Kingdom
    Level Contributor
    59 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 32 helpful votes
    4 of 5 stars Reviewed June 15, 2015

    We last came here in December & it was perfect. It was not quite so good this time - small things but we had to ask for enough towels, replacement coffee & tea on the hospitality tray - wifi was erratic. Curtains were damaged so didn't draw completely. That said all these things were quickly rectified with the exception of... More 

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    Kettering, England, United Kingdom
    Level Contributor
    15 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed June 6, 2015

    If you want a change from the big hotel chains, and for that little more personal touch, then this is a smashing place. Great room, with everything you might need - including an iron. Being in a busy part of London makes it noisy, I had the police on full sirens go past at 4.30am - but what can you... More 

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    Oslo, Norway
    1 review
    5 of 5 stars Reviewed June 5, 2015

    We had a lovely weekend stay at this special hotel. The rooms were all newly refurbished, nice big rooms with beautiful bathrooms. The staf was lovely and so was the breakfast. Only 6 min to the Piccadilly line!

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    1 review
    5 of 5 stars Reviewed May 18, 2015 via mobile

    Me (19) and my boyfriend (21) decided to go to London for a night away as a birthday surprise.. The hotel is fabulous. We arrived and there were people in the bar, but all friendly. The staff were welcoming and told us all about our stay when we checked in. When we entered our room (room no. 1) we were... More 

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    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    2 of 5 stars Reviewed May 10, 2015

    My husband had previously stayed at the hotel on business and had received a great experience so we had high hopes for our weekend away. On this occasion sadly we were very disappointed overall. When we arrived our room wasn't ready to check in. When we returned from our evening out (midnight) and got to our room we found the... More 

    Was this review helpful? Yes 2
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed May 6, 2015

    I don't normally review hotels, but this one was great. Best I've ever stayed in London and one of the best anywhere. Great service, friendly staff, lovely room and Location. The breakfast was the best I've had in a hotel, with lots of choice and good presentation. We also had a pub meal in the bar which was really nice... More 

    Was this review helpful? Yes 1
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