We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

Brook Green Hotel

3.0 of 5 Hotel   |   170 Shepherd's Bush Road | Hammersmith, London W6 7PB, England
Hotel amenities
Save Saved
You added Brook Green Hotel to your Saves list
Brook Green Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
84%
Ranked #264 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Ramona G St Peter Port, United Kingdom
  • Overview
  • Reviews (135)
  • Photos (52)
  • Amenities
  • Q&A
  • Room tips (37)
  • Location
  • More
Write a Review

135 people have reviewed this hotel

Traveler rating
    56
    56
    14
    6
    3
See reviews for
13
64
9
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
St Peter Port, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A very nice hotel. We stayed here for 2 nights and we enjoyed it very much. Close to tube, only a 5 min walk. Clean and fresh room. Nice food, amazing cooked breakfast. I recommend this hotel as it is good value for money!

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just had our first stay at The Brook and found it top knotch. The food was lovely and the staff were friendly and informative in regards to the facilities available. Only had one problem in regards to a minor fault with our shower but it was so quickly plus pleasantly resolved by Rebecca. So many thanks for a pleasant stay... More

Was this review helpful? Yes
United States
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms are very nice, food is wonderful, staff is very pleasant, and many tube lines at Hammersmith - plus across from a lovely green and just down the road from Shepherds Bush. We had a very mice stay here, we've stayed before, and we'll stay again when we are next in London.

Was this review helpful? Yes
Westcliff-on-Sea, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stayed for one night before attending an event in Hammersmith. Room was clean and nicely decorated as was bathroom. Noisy couple in room next door late on (prob a bit too much to drink I would wager) so sound insulation wasn't great through a locked connecting door. Bed maybe a little hard for my taste (and I prefer a... More

Was this review helpful? Yes
Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 6, 2014

Certainly my favourite homely place in just the right place of London that takes me to the heart of memories and good times I had in and around Brook Green all these years ago! Will be returning at every opportunity. It is just everything it should be and more! Absolutely love their washed walls and floors and long sofas and... More

Was this review helpful? Yes
London UK
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 5, 2014 via mobile

Nothing really was as should be. The hotel itself is pretty nice but the staff is clueless. I never felt welcome. From check in to check out everyone at the desk had a sour face. I always felt as though my presence was annoying. There was so much to do at the bar that manning the reception was an unnecessary... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

Stayed for one night after attending a concert at the nearby Apollo. Five minute walk up Sheperd's Bush Road from Hammersmith tube station. They allowed us to store our luggage, despite turning up at 9am! Check-in was very efficient and the friendly lady who checked-us in, also served us breakfast and checked us out the next day. Room 10 was... More

Was this review helpful? Yes 1
Quebec City, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 1, 2014

We spent two nights this May 2014 and loved it! Rooms was large, modern and bed was comfortable. Breakfast was generous and amazingly good and even though it's upstairs to a great Pub, it was very quiet. Very friendly staff, a 7-8 minute walk to the Hammersmith tube station which was very convinient to reach the main attractions. This place... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2014 via mobile

Absolutely loved our stay at brook green the decor was beautiful and the staff went out of their way to make sure you enjoyed your stay. We arrived to the hotel late and the gentleman that checked us in ordered pizza and had it delivered for us! First class service and beautiful find!

Was this review helpful? Yes 1
London
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 23, 2014

This morning we went here for coffee, and I went to the bar to order. I waited a few minutes; there was a member of staff behind the bar who was talking with someone. Having not been acknowledged, I went up to him and asked if I could order some coffees. He said 'I'm busy now, you're going to have... More

Was this review helpful? Yes
Zach L, Manager at Brook Green Hotel, responded to this review

Thank you for your feedback. I have spoken to the staff members on duty on friday. The bar tender who spoke to you was in the middle of a checkout for our hotel guests thus he asked you to wait. Apologies for this delay but we were very busy on friday and also had hotel guests to serve. We hope... More

Owners: What's your side of the story?
If you own or manage Brook Green Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Brook Green Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Brook Green Hotel

Address: 170 Shepherd's Bush Road | Hammersmith, London W6 7PB, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Brook Green Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Tingo, Priceline and BookingOdigeoWL so you can book your Brook Green Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Brook Green Hotel London, England

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (15)
Viewed
Dining (3)
Viewed
Bathroom (4)
Viewed
View from room (4)
Viewed
Pool/beach area (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Other (3)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#215 Romantic Hotel in London #231 Business Hotel in London #317 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Zach and Sinead would like to welcome you to their traditional hotel, the Brook Green, in Hammersmith.Just like the coaching inns of old, we provide a relaxed home-from-home for locals and visitors alike - and if you're staying with us, you can be assured of all the comforts and luxuries you'd expect from the best modern accommodation.At heart we're a friendly local pub, boasting fantastic cask ales and the best in British food. Upstairs are 17 stylish Boutique bedrooms.Above all, we offer friendly, personal and unpretentious service, whether you're just in for a quiet pint, planning an intimate dinner, a stop-over for a business trip or staying for a leisurely weekend. ... more   less 
Number of rooms
14

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer