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Shaftesbury Hyde Park International

4.0 of 5 52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
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Shaftesbury Hyde Park International
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Shaftesbury Hyde Park International
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1,048 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Shaftesbury Hyde Park International
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Tavira
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 25, 2011

Yes, the rooms are a tad small, but the one we had (114) was certainly big enough for my wife and I. We stayed one nightbut would have stayed longer there if we needed to. Tube trains are a fact of life in central London and you will hear them wherever you are. Personally they didn't bother me at all.... More 

Was this review helpful? Yes 1
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Hyde Park International. We appreciate your comments and take immense pleasure to learn that were able to meet your expectations during your visit to London. We look forward to welcoming you back at The Shaftesbury Hyde Park International. Thanks and Regards Mandar Dhage More 

Lebanon
1 review
3 of 5 stars Reviewed April 22, 2011

On arrival, I had a problem with the hotel receptionist, who requested an advance payment for the 5 nights I reserved plus a deposit. When I showed them the Booking.com reservation document, not stating this, the chap insisted that it is the hotel rule, and kept repeating the same sentence! I called Booking.com, and they were very upset with the... More 

Was this review helpful? Yes
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Thank you for your feedback. We appreciate your comments; we at The shaftsbury Hyde Park international take our guest feedback as paramount to our success and work on them as far as possible. Please accept my apologies for the inconvenience caused during your visit. I can assure you that all points have been shared with respective departments to ensure that... More 

Viimsi, Estonia
Contributor
17 reviews 17 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 18, 2011

It was our fourth time to stay in on of the Shaftesbury hotels - have been before in Shaftesbury Metropolis and Shaftesbury Paddigton. The location of the Hyde Park International is very good, near the Kensigton Gardens and Hyde Park, just a short walk to Oxford Street..The service was good as always, we got upgrade to Club Room - free... More 

Was this review helpful? Yes
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Thank you for choosing the Grand Royale London Hyde Park for your recent visit to London. We really appreciate your comments and feel very proud that the team at the Grand Royale was able to meet your expectations. We look forward to welcoming you back at the Grand Royale London Hyde Park. Duty Manager Mandar Dhage More 

Cambridge, United Kingdom
1 review
3 of 5 stars Reviewed March 31, 2011

When we arrived they had no record of our booking. We had to sit and wait until it was sorted. There were very strongly smelling lilies in the reception area which really affected my wife so that she could not stay there. Our room when we finally got there was very clean and the bed was comfortable, but the "deluxe"... More 

Was this review helpful? Yes
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Hyde Park International. We appreciate your feedback and that will only help us for our betterment. Our accommodation are Victorian houses and hence the room sizes are smaller. Please get in contact with me on reception.ship@shaftesburyhotels.com so that we can arrange for a bigger room for your next visit. I would appreciate... More 

newcastle
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 31, 2011

Stayed at this hotel with my husband for one night for a valentines break in London. We left the booking quite late and as it was a Sunday night managed to secure a good room rate-£69 for both of us bed and breakfast. Yes as other reviewers have mentioned the rooms aren't massive but certainly not the smallest I've ever... More 

Was this review helpful? Yes 1
SHAFHPI, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Hyde Park International. We appreciate your comments and take immense pleasure to learn that were able to meet your expectations during your visit to London. We look forward to welcoming you back at The Shaftesbury Hyde Park International. Thanks and Regards, Mangesh Senjit More 

Stuttgart, Germany
Contributor
17 reviews 17 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 28, 2011

Having been warned through TripAdvisor and similar sites that there are some exceedingly small rooms in this hotel, I had specified in my booking request that I was 6'3" (1.90m) tall and asked for consideration when selecting a room and also requested a "de luxe single room". Upon arrival I was given Room 411 in which two thirds is covered... More 

Was this review helpful? Yes 3
SHAFHPI, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Hyde Park International. We appreciate your feedback and that will only help us for our betterment. Our accommodation are Victorian houses and hence the room sizes are smaller. I believe the next day we did change your room to a bigger room than the previous one. I would appreciate if you give... More 

2 reviews
5 of 5 stars Reviewed March 27, 2011

Fresh Hotel difuzeze in a great location near hyde park and 2 minute walk from 2 subway stations. We had some problems with payment but the staff was very helpul and granted us a few days to sort it out. Also the staff was very nice and helpful. There was some noise in the room and they changed it immediately... More 

Was this review helpful? Yes
SHAFHPI, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Hyde Park International. We appreciate your comments and take immense pleasure to learn that were able to meet your expectations during your visit to London. We look forward to welcoming you back at The Shaftesbury Hyde Park International. Thanks and Regards, Mangesh Senjit More 

Wolverhampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 24, 2011

The hotel was a lovely place, close to the tube, but the room was very small- a bit like a plush coffin, we were there for a weekend and weren't in the room that often but for you were thinking for staying for longer then a weekend you may have a problem. Apart from that lovely hotel.

Was this review helpful? Yes
SHAFHPI, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Hyde Park International. We appreciate your comments and look forward to welcoming you back at The Shaftesbury Hyde Park International. Thanks and Regards, Mangesh Senjit More 

Ottawa, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 20, 2011

Only in London for one night - needed somewhere close to Paddington Station to catch the train to Wales. Bayswater Metro was about 100 meters from the hotel, which was a good and bad thing all at the same time. Great Flatscreen on the wall - room was a little small, free internet and PC for use in the lobby.... More 

Was this review helpful? Yes 1
SHAFHPI, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Hyde Park International. We appreciate your comments and take immense pleasure to learn that were able to meet your expectations during your visit to London. We look forward to welcoming you back at The Shaftesbury Hyde Park International. Thanks and Regards, Mangesh Senjit More 

Exeter
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 13, 2011

The subject says it all. I read the reviews on tripadvisor, and didn't believe the "bait and switch" stories could actually be their business model ... how wrong was I ? I phoned up 10 days before, and asked the recptionist if there was any chance we would be moved to another hotel on arrival. She said no, we had... More 

Was this review helpful? Yes 2
SHAFHPI, Manager at Shaftesbury Hyde Park International, responded to this review

I thank you for booking with us and I profusely apologize for all the inconvenience caused to you in regards to some unexpected website error that day and few of our rooms were relocated to another sister property with similar standards. I'm sure you will accept our apology and will give us another chance to serve you again. Please feel... More 

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Additional Information about Shaftesbury Hyde Park International

Address: 52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaftesbury Hyde Park International 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Shaftesbury Hyde Park International Hotel London
Shaftesbury Hyde Park International London, England
Hotel Style:
#257 Luxury Hotel in London
#294 Business Hotel in London

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