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All 1,073 London hotels

Shaftesbury Hyde Park International

4.0 of 5 Hotel   |   52-55 Inverness Terrace | Hyde Park, London W2 3LB, England (Bayswater / Notting Hill / Lancaster Gate )
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73%
Ranked #420 of 1,073 hotels in London
A recent review
4 of 5 stars reviewed 4 weeks ago
tweetyp431 Rogersville, Missouri
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926 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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There are newer reviews for Shaftesbury Hyde Park International
See the most recent reviews
Paris, France
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As the previous review, the hotel receptionist explained there was a maintenance issue with the hot water and I was relocated to another hotel (nobody inform me before and I'm sure the hotel was full and they did not manage in a good manner overbooking) I went to this hotel and they gave a small room in the basement (not... More

Was this review helpful? Yes 1
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Your feedback is very much appreciated. I am sorry to know that your experience with us was not a good one. I would appreciate if you could contact me directly in order to discuss your experience and to understand the situation in depth. Let me take this opportunity to extend my sincerest apologies on behalf of the Shaftesbury... More

Rogersville, Missouri
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There was a maintenance issue with the hot water and we were relocated to another hotel. I was not looking forward to the process after a long 12 hour flight, but the hotel had already made all of the arrangements for us. They had a room ready for us at a sister hotel that was just across the street and... More

Was this review helpful? Yes
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, I was very pleased to hear that you stay with us was an enjoyable one. I agree the hotel is well located for visits to London offering ease of access to the City and beyond and the team were delighted to hear your kind comments regarding the service that we provide. I hope that we have the chance... More

Toronto, Canada
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed June 22, 2014

We signed up for their rewards card so were upgraded to the club room on the main floor. It was a nice room but small according to North American standards, but it was fine for us. The club room has the desk, mini fridge, and closet in a slightly separate section of the room (up a couple of steps); which... More

Was this review helpful? Yes
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us and we are especially happy to know that the location made a great impact on you. I can assure you that your comments will not only motivate our team but also encourage them to maintain... More

Hull, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 17, 2014

Can't comment about rooms as when we checked in was told they where having maintenance problems! Although other people being checked in before us! We did get an upgrade on other hotel which was nice. Very close to tube, lots of restaurants nearby.

Was this review helpful? Yes 2
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Your feedback is very much appreciated. I am sorry to know about your experience. Let me take this opportunity to extend my sincerest apologies on behalf of the Shaftesbury Hyde Park International. I hope that you will get in touch with me or will be kind enough to write to me on dm.ship@shaftesburyhotels.com, in details for me to... More

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 15, 2014

Overall, we had a pretty good stay at this hotel. The beds were comfortable, and the room was very clean. However, the rooms are tiny! Ordinarily, this wouldn't be a huge problem for me, as when in London I'm not spending much time in the room anyway. But these rooms were ridiculously tiny. We had 3 big suitcases with us,... More

Was this review helpful? Yes 1
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Many Thanks for taking time to leave your kind words and observations following your recent stay with us at Shaftesbury Hyde Park International. We all team were glad that your special comment about central location. same time please accept my sincere apology regarding room size. this is an victorian style building where some of the rooms are compact then others.... More

Marbella, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 13, 2014

Only 2 minutes walk to 2 tubes stations accessing the West End, and a plethora of ethnic restaurants from Greek to authentic Chinese. The Kalamaras in Inverness Mews is a quaint Greek restaurant where apparently , during the 60's, the Beatles dined there. The hotel staff are extremely friendly and professional and the rooms, although a tad small, are clean... More

Was this review helpful? Yes 1
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us and we are especially happy to know that the location made a great impact on you. I can assure you that your comments will not only motivate our team but also encourage them to maintain... More

Middle England
Top Contributor
93 reviews 93 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed June 13, 2014

I always get worried when hotels have long names that try and associate them with numerous parts of London. Convenient for Bayswater tube station which is about the best thing. Like others I was upgraded to a club room - you can swing a cat and a half in a cub room but not much more. Two people here need... More

Was this review helpful? Yes 1
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Your feedback is very much appreciated. I am sorry to know that your experience with us was not a good one. I would appreciate if you could contact me directly in order to discuss your experience and to understand the situation in depth. Let me take this opportunity to extend my sincerest apologies on behalf of the Shaftesbury... More

Dartford
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 12, 2014

Stayed here for 2 night stay - I night theatre, 1 day just chilling in the parks The hotel is bright, clean and staffed by very helpful pleasant people The room is not large, but there is enough room to get around and do whatever you need to Not happy that the doors onto the balcony could not be opened,... More

Was this review helpful? Yes
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, I was very pleased to hear that you stay with us was an enjoyable one. I agree the hotel is well located for visits to London offering ease of access to the City and beyond and the team were delighted to hear your kind comments regarding the service that we provide. I hope that we have the chance... More

Tel Aviv
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 12, 2014

The location was good, close to tube and bus stations. The staff was helpful but the rooms were so small that two people could hardly fit even without luggage, but with two pieces of luggage we could hardly move.

Was this review helpful? Yes 1
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, We would like to thank you for your detailed comments about your recent visit. We are sorry to hear that your stay was less enjoyable because of room size. Please accept my apology regarding small room this is an victorian style building where some of the rooms are compact then others. It would be a pleasure to welcome... More

Milan, Italy
2 reviews
5 of 5 stars Reviewed June 12, 2014

The hotel is in a very good location, tube, restaurants and everything else within 3 minutes walk. Rooms are in general (but this is a London standard) relatively small, but are well kept. Bathrooms are usually large and in very good conditions. Staff is helpful and responsive.

Was this review helpful? Yes
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, I was very pleased to hear that you stay with us was an enjoyable one. I agree the hotel is well located for visits to London offering ease of access to the City and beyond and the team were delighted to hear your kind comments regarding the service that we provide. I hope that we have the chance... More

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Additional Information about Shaftesbury Hyde Park International

Address: 52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaftesbury Hyde Park International 4*
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Also Known As:
Shaftesbury Hyde Park International Hotel London
Shaftesbury Hyde Park International London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#258 Luxury Hotel in London #333 Business Hotel in London
Hotel Class
Number of rooms
75

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