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Shaftesbury Hyde Park International

52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
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Shaftesbury Hyde Park International
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Shaftesbury Hyde Park International
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1,066 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tokyo Prefecture, Japan
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very quiet and comfortable hotel. Clean. there is a lot restaurant and super-market around the hotel.very convenience. fullfiling amenity; coffe, tee, shampoo etc., iron, storage cabinet. depending on a room there is a microwave and fridge.

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Stockport, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is situated very close to Bayswater Rd tube station and just a stone's throw from Hyde Park and Kensington Gardens. My wife booked the hotel as we were attending a function in Westminster which was easily reached via a fairly short tube ride. If you are new to getting around London definitely utilise Transport for London's very helpful... More 

Was this review helpful? Yes 1
Castlerock, null, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very convenient with two tube stations within a five minute walk, giving great connections for all London airports and the West End Safe area with excellent choices of restaurants close by, there also two supermarkets which stay open late Rooms are well appointed but a little cramped Fantastic value for money for London

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Calne, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Easy to find as close by the tube. Clean and tidy, great breakfast and back to the tube to connect to all of London. Perfect base to explore the sights from! The bathroom is well appointed and the bed comfortable. Had front of hotel rooms twice and both times found that there was some traffic and people noise from the... More 

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Copenhagen
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very small, cramped room, but clean and with all necessities and the hotel is very close to the tube station. However, it was very un-welcoming to be met by a big sign at the nightstand warning against smoking and trashing the room and the repercussions. I felt that I was staying at a hotel with very horrible guests and I... More 

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Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear AM_2100, We thank you for your honest review on this social site. It is with regret to hear that your stay was overshadowed by fire alarm due to another guest being smoking in his bedroom. Please note that the fire alarm system is a very important feature to ensure the health & safety for all our guests. Whilst it... More 

Province of Lucca, Italy
1 review
4 of 5 stars Reviewed 1 week ago

Breakfast and service very good. I booked direct, so English breakfast was included in the rate. It was very good. Free wifi . I was upgraded to a club room, which was very large, there was everything in the room - flat screen TV, luggage rack, small desk, small fridge, air conditioning and even a microwave. Great shower & toilet... More 

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Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear angelaaaa2015, Thank you for your great review on this social forum. We are thrilled to hear that you had such an enjoyable stay. Our staff prides itself by giving just the best of service to all our guests. Customer satisfaction along with a consistent service is the key to ensure a steady stream of happy returning guests. We hope... More 

Malta
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights in March 2015. The location is very good - a very short walk from Hyde Park with two tube stations very close by. Bayswater station is less than 2 mins away and Queensway station is just down the road (5 mins walk max). The hotel is in a very nice street and there are... More 

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Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear IanBuhagiar, Thank you very much for your detailed and wonderful comments. They encourage to work harder to achieve higher percentage of guest satisfaction at all levels. I will pass on your motivating feedback to the rest of the team as it will act as a benchmark for us to maintain high standards at all times. We are sorry that... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Rooms too small. Noisy. Breakfast and service good. Not expensive.for short stay it is good. Tube and planty of restaurants around. Near Hyde park. Recommended for youngsters .the toilets fan worked all time and bath room smells.wardrobe too small. No place to hang coats.staff very friendly.

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Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Rami M, Thank you for your detailed review based on your recent visit. We are very sorry to hear that your stay with us was dissatisfying. Had we known that you weren't entirely happy with the room whilst your stay we would have made amendments to your booking to ensure you had an enjoyable time. For any longer visits... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My impression of this hotel began by the warmth & engaging manner of the receptionist over the phone. It continued when I met her on check in. The Porter with her was also most helpful & I felt welcomed. Room clean, modern & well appointed - v quiet yet central for my needs. Great shower & toilet facilities with adequate... More 

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Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Vicord, Thank you for your excellent comments about your recent visit. We are delighted to hear that we won you over as one of our many returning guests. Our staff prides itself by giving just the best of service to all our guests. Customer satisfaction along with a consistent service is the key to ensure a steady stream of... More 

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I just came back home from London, where we spent 4 nights in Shaftesbury Hyde Park International Hotel. The room we had booked was too small for two people, so next day we asked for a bigger room and got a complimentary upgrade to a club room. The club room was not huge either, slightly bigger than... More 

Was this review helpful? Yes 1
Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Alex_from_KL, Thank you for visiting the Shaftesbury Hyde Park International on your recent vacation and for having taken the time to share your great experience on this forum. Your comments are very valuable to us. We do appreciate your positive review on the hotel and its facilities and thanking you for the good comments on our colleagues’ service. We... More 

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