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Shaftesbury Hyde Park International

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52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
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Shaftesbury Hyde Park International
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1,175 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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Vestnes Municipality, Norway
1 review
4 of 5 stars Reviewed 2 days ago NEW

Clean and nice room with a small but very nice bathroom. Staff were very friendly. I stayed for four days at the fourth floor; nice view and very little noise from the street. Perfect if you plan to use the tube; Bayswater station is 100m from the hotel. Really easy to get to both from Victoria and Paddington train stations.... More 

Was this review helpful? Yes
Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Tor G, Thank you for having taken to Tripadvisor to share a review following your recent stay with us. I am delighted to see that despite your concerns with regards to the variety of the breakfast, your overall impression remains a positive one. As we are currently making many changes to our products and service offering, please do book... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel were fantastic and so helpful trying to make the best of a very under-maintained, run-down waste of what should be a great hotel. The rooms are very small by London standards and missing actual parts of facilities. The shower and bath had no covers on working parts, rust on bath floor, cracked floor tiles, our... More 

Was this review helpful? Yes
Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear mariebutler73, Thank you for your detailed review on your recent stay with us. I am very sorry to hear that despite our staff's excellent hospitality your experience was overshadowed by a lack of maintenance at our property. Please be rest assured that your comments will be forwarded to our head office in order to rectify those issues raised. I... More 

Exeter, United Kingdom
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Handy for Queensway and two underground stations for the Wst End, lots of local shops, restaurants and bars. Clean and tidy with good staff. No real bar or restauarant on site but a small breakfast room with buffet style. Smallish rooms but adequate. En suite and there is one small lift for access to floors.

Was this review helpful? Yes
Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear 186254John_B, Thank you for having taken the time to share your feedback on Tripadvisor following your recent stay with us. I am pleased to see that on the whole, your impression remains a positive one, despite your concerns with regards to the size of the room and the breakfast restaurant. I do hope to have the pleasure of welcoming... More 

Singapore
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked a deluxe room at the last minute after we cancelled our accommodation. Pros - Really friendly staff - Working and decent aircon - Very convenient to get to two tube stations which are one two different lines - Near Gold Mine restaurant - Relatively safe area. We tried our best not to return too late as well -... More 

Was this review helpful? Yes 2
Susannershf, General Manager at Shaftesbury Hyde Park International, responded to this review

Dear fruiteaberry, Thank you very much for having taken the time to share this lovely review on Tripadvisor following your recent stay with us. I was pleased to see that despite your concerns regarding the size and noise insulation of the room your over all impression of the hotel remains a positive one, and that the service provided by the... More 

Lancashire UK
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Practically all has been said in other reviews. The rooms are small but adequate, with large screen TV, Tea and Coffee. There is good WiFi connection. Location is convenient for the tube at Bayswater. Breakfast is good but is served in the basement with no lift access - so if you are not confident or able with stairs this will... More 

Was this review helpful? Yes
Susannershf, General Manager at Shaftesbury Hyde Park International, responded to this review

Dear KucheKuche, Thank you for having taken the time to share your feedback on Tripadvisor following your recent stay with us. I am pleased to see that on the whole, your impression remains a positive one, despite your concerns with regards to the size of the room and the location of the breakfast restaurant. I do hope to have the... More 

Gambrills, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

Very convenient access to Bayswater Tube stop…one minute walk. Grocery store close by. Quick cafe/pub options in the same area too. Easy walk to an indoor shopping mall with restaurants and a Starbucks. Convenient access to Hyde Park as well. Club Room was very small but nicely appointed. AC worked well - kept us nice and cool. Would stay again!

Was this review helpful? Yes
Susannershf, General Manager at Shaftesbury Hyde Park International, responded to this review

Dear mrh63, On behalf of the entire team here at the Shaftesbury Hyde Park International, thank you very much for having taken the time to share this lovely review following your recent stay with us. I was pleased to see that despite your concerns regarding the size of the room your over all impression of the hotel remains a positive... More 

Hong Kong, China
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago

Some rooms are good but some can be very bad. I had one tiny room where even aircon failed, though they changed it the next day. Cannot be sure of room allocation as the difference is great so I shall avoid it.

Was this review helpful? Yes
Susannershf, General Manager at Shaftesbury Hyde Park International, responded to this review

Dear 牧 黄, Thank you for having shared a review on Tripadvisor following your recent stay with us. I am very sorry to see that due to your concerns with regards to the inconsistencies in our rooms you would not feel comfortable returning to us, as it would be my pleasure to personally assist you with choosing a room suitable... More 

Bedford, United Kingdom
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Well presented hotel, although the club rooms are on the small side. The staff were very helpful when asked and the parking out front is good value if you get there at the right time. The location is excellent for visiting London with a choice of underground stations within 200 meters of the hotel entrance. The breakfast is worth buying... More 

Was this review helpful? Yes
Susannershf, General Manager at Shaftesbury Hyde Park International, responded to this review

Dear Alan C, On behalf of the entire team here at the Shaftesbury Hyde Park International, thank you very much for having taken the time to share this lovely review following your recent stay with us. I was pleased to see that despite your concerns regarding the size of the room your over all impression of the hotel remains a... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I spend three days with my mum in may and had a wonderfull experience. We first got a double room wtoh a twin bed, right by the elevator. Very smal space, but asked for a twin rooms and got upgraded to a large room with two large beds. My mum was very happy an slept like a baby. The hotel... More 

Was this review helpful? Yes
Susannershf, General Manager at Shaftesbury Hyde Park International, responded to this review

Dear Kristhafs, Thank you ever so much for having shared this lovely review on Tripadvisor following your recent stay with us. I am absolutely delighted to see that our team was able to turn around what could have been a negative experience and ultimately provided you with a lasting positive impression. I hope to have the pleasure of welcoming you... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This boutique hotel is in a great location, literally around the corner from Bayswater and Queensway tube, and within minutes from Hyde Park and Notting Hill. There are loads of restaurants close by and a shopping centre with cinema and bowling. The hotel itself is very clean, modern and welcoming. The beds are very comfortable and had a great nights... More 

Was this review helpful? Yes
Susannershf, General Manager at Shaftesbury Hyde Park International, responded to this review

Dear Elaine O, Thank you very much for having taken the time to share your feedback on Tripadvisor following your recent stay with us. I am delighted to see that despite your concerns with regards to the size of your room, your over all impression of the hotel remains a positive one and you feel comfortable recommending us. As we... More 

Hotel Review Summarization

What travelers say

  • Club room(25)
  • Very good(20)
  • Tube station(8)
  • Great location(7)
  • Very clean(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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