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Shaftesbury Hyde Park International

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52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
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1 room 1 guest
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Shaftesbury Hyde Park International
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1,189 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tehran, Iran
Level Contributor
2 reviews
4 of 5 stars Reviewed yesterday NEW

Rooms are clean, reception is polite, every thing is fine, the placement is awesome u have exactly everything in this area and also quiet and calm but unfortunately rooms are really small which is not a big deal if you are a tourist! And it's really close to hyde park😁

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel was a bit on the expencive side compared to similar hotels in the area. The rooms where really small. But the staff was nice and helpful, location great, interior tasteful (although they cramped a ton of stuff into the smallest room ever) and breakfast was tasty (but not included in the room prize). All in all a nice... More 

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Houston, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

My daughter and I spent four nights at the Shaftesbury and were incredibly comfortable. While the hotel is far from being a five star luxury hotel - it is and EXCELLENT VALUE! Very clean rooms and comfortable bed. The staff is wonderful - always eager to make sure that your room is clean and that you have everything you need.... More 

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Oakland, California
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Flew into London with my son and arrived at Shaftesbury Hyde Park Intl at 2200. Was told there was a problem and they would have to move us to another hotel that was comparable. No real reason was given but most likely overbooking. We were taken to their other property nearby, Shaftesbury Premier London Notting Hill. They say they will... More 

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Bangkok, Thailand
1 review
1 of 5 stars Reviewed 1 week ago

Booked the hotel from Lastminute.com, the money was paid and the place had been confirmed from the hotel. Once I got to the hotel, the nightmare started, the staffs said that all the room were booked but unfortunately, my name was not in their list! It had been 6PM and it was impossible to find another hotel at a fair... More 

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Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Good property, rooms are a bit small but in line with London hotels. Location is good and close to the park. Service was a bit non responsive, I ordered room service, it said in room it was 24 hrs and

Was this review helpful? Yes 1
Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear manda-traveller, Thank you for having taken to Tripadvisor to share your feedback following your recent stay with us. I am very sorry to see that your room service experience was less than perfect, and rest assured that I will be following up on this internally. I hope that your recent experience has enticed yo to stay with us again,... More 

Harrogate, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We quite enjoyed our stay at this Hotel. The area is our usual staying point when visiting London. Very pleasant staff. Decent room (102) Unexpected club room upgrade. We will gladly stay again at this Hotel

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Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Steve F, Thank you very much for having shared this wonderful review following your recent stay with us and I am absolutely delighted to see that your expectations were exceeded on all fronts; rest assured your kind comments regarding our staff and service will be shared and celebrated with the entire team here at the Hyde Park International Hotel.... More 

Wells, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights. The hotel was very clean, friendly and in a good location. Breakfast was good quality and staff very helpful. Perfect for our 3 day trip seeing the sights and a show. The location is just a minutes walk from 2 tube stations and a Sainsburys.

Was this review helpful? Yes
Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear MrsElleW, Thank you very much for having shared this lovely review! I am thrilled to see that your expectations were exceeded on all fronts during your stay with us and you feel comfortable recommending our hotel; Rest assured your kind words regarding our staff and service will be shared and celebrated with the entire team here at the Shaftesbury... More 

Bedford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I would've given it 0 out of 5 given the chance. I arrived at the hotel only to find out we had been moved and they asked if I had a notification at all to tell me so. If that were the case I wouldn't of been there in the first place. Waited over 45 minutes to check in, be... More 

Was this review helpful? Yes
Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear chcherrymilk, I am ever so sorry to read that the unfortunate emergency maintenance works which resulted in your reservation being moved to our sister hotel impacted your stay negatively, and even more so, that it happened on what was a special occasion for you. Rest assured that your feedback with regards to the service levels has been shared with... More 

London, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very accommodating staff and helpful, they upgraded my mum's room because she needed a bigger bathroom. The hotel is good for its star rating and location. I would advise not to go for the smallest rooms because they are very tight

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Susannershf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear BandMo, Thank you for having taken the time to share your feedback on Tripadvisor following your recent stay with us. I am pleased to see that on the whole, your impression remains a positive one, despite your concerns with regards to the size of the bedroom. I do hope to have the pleasure of welcoming you back here at... More 

Hotel Review Summarization

What travelers say

  • Club room(25)
  • Very good(20)
  • Tube station(8)
  • Great location(7)
  • Very clean(4)
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