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Shaftesbury Hyde Park International

4.0 of 5 52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
#408 of 1,054 Hotels in London
957 Reviews 4 of 5 stars
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Shaftesbury Hyde Park International
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Shaftesbury Hyde Park International
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957 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We arrived dead tired around 3:15 pm, after a 10-hour flight and schlep from Heathrow to find that the room we had booked through Hotels.com was not available. There was no debate about the reservation. The hotel had simply overbooked. The desk staff were very nice and ordered us a free taxi to the Notting Hill property, where we stayed... More

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Kettering, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Having booked 8 rooms several weeks ago, I was disappointed to find out at 2pm that they wanted to move us to a hotel in Hounslow due to "maintenance issues" I found this totally unacceptable and could not get a straight answer as to why they had chosen my group to move over anyone else. After wasting an afternoon of... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Shaftesbury with my partner in July. It's a lovely hotel, brilliantly located. Close to bayswater and queensway tube stations. A 10 minute walk from notting hill. The staff were very friendly and helpful. The rooms were small but were exceptionally clean. Will definitely stay again.

Was this review helpful? Yes
Mandarshf, Duty Manager at Shaftesbury Hyde Park International, responded to this review

Dear Jessica, Thank you for your lovely comments. We are more than happy to note that you will make us your 'home away from home' and looking forward to your future visit. Best regards More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

A warm welcome from reception, room was well epuiped, and comfortable, great location, nice and clean and modern interior, overall great value for money, thanks for a good weekend break! Found the staff friendly on reception who checked me in quickly, room was small but very clean with a good size bed, tea and coffee facilities at hand, hair dryer... More

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Mandarshf, Duty Manager at Shaftesbury Hyde Park International, responded to this review

Dear Kylue, We are delighted to hear that you liked our product and services. Our dedicated Front of House staff is taking great pride in their work to deliver just the best of services and to ensure our hotel guests leaving with fond memories of their stay here. We are looking forward to your future visit. Best regards More

devon
Contributor
15 reviews 15 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night this weekend and the hotel could not be more perfectly placed - just a stroll away from Bayswater Tube and with good local shops close by. The staff checked us in very quickly and in a most friendly fashion and were most helpful regarding the storage of my partners bicycle. When we got to the... More

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Mandarshf, Duty Manager at Shaftesbury Hyde Park International, responded to this review

Dear Frandevon, We thank you for your great comments on this social forum. We are delighted to hear that our staff excelled in their ability to make your stay most enjoyable and memorable. On a different note, we are sorry that our double rooms weren't to your desired size. We do have larger bedrooms, our well liked Clubrooms to which... More

Amsterdam, The Netherlands
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed 1 night on a business trip at this hotel in August 2014. While the hotel is located what you would still consider central London, it is a bit far off the hot spots or tourist areas. There are however 2 tube stations within walking distance. Location is convenient yet not great. Since my flight to London was rather... More

Was this review helpful? Yes 2
Mandarshf, Duty Manager at Shaftesbury Hyde Park International, responded to this review

Dear byswiss, Thank you for your detailed review on this social forum. We are delighted that you enjoyed our hospitality and our overall services and product. You might be interested to hear that, based on your advise we have made changes to our breakfast buffet by introducing a variety of fresh products. A new 'A la carte' menu offering a... More

Riyadh
Contributor
16 reviews 16 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the front disk staff is wonderful. they give us free upgrade. the problem is the rooms are very tiny. i could not pray properly cause of the size of the room. the rooms are very clean. there was no umbrellas during rain time.

Was this review helpful? Yes
Mandarshf, Duty Manager at Shaftesbury Hyde Park International, responded to this review

Dear Sir, We thank you for your comments on this social forum. Whilst some of our double rooms are quite compact we do, however have a variety of larger rooms, called Clubrooms. Those rooms, when booked are coming with extra in-room amenities such as bottled water, fruit basket, bottle of wine and soft drinks upon arrival, bathrobe and slippers as... More

Radcliffe, England, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed with my 15 year old daughter and whilst room was small it was very nicely furnished with lovely bathroom, everything you need when visiting London. Have already recommended to friends and will definitely be back.

Was this review helpful? Yes
Mandarshf, Duty Manager at Shaftesbury Hyde Park International, responded to this review

Dear Debbie, Thank you very much for your excellent comments on this forum. We are delighted to hear that you had a most enjoyable stay. Our lovely Front of House team ensures that our guests are well looked after, so that our guests keep us in good memory. We are already looking forward to your next visit. Best regards More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

took the single room and it was very very small. thankfully there was a window right next to the bed so it gives the impression of bigger space. basically the room fits a single bed, small desk with coffee, kettle, glass, tv hung on the wall and a very tiny space for luggage. toilet was clean but room was only... More

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Mandarshf, Duty Manager at Shaftesbury Hyde Park International, responded to this review

Dear Lis, Thank you for your detailed comments about your recent stay with us. Whilst we appreciate your feedback about the good location and excellent travelling options it is with regret to notice that we disappointed with the cleanliness and comfort of our single room. We have immediately forwarded your notes to our Housekeeping department so that they may rectify... More

Tipperary, Tipperary, Ireland
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Recently stayed here for a weekend with my husband. Loved everything about it. welcoming, clean, quiet area, good location. Friendly. efficient, helpful staff. I would definitely stay here again and will recommend it to my friends and family.

Was this review helpful? Yes
Mandarshf, Duty Manager at Shaftesbury Hyde Park International, responded to this review

Dear Fiona, We are delighted to hear that you had an enjoyable stay with us. We are taking great pride in our team's effort to make each and every guest's stay a memorable one. It's been a pleasure to look after you and we hope to be of your service again in the very near future. Best regards More

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Additional Information about Shaftesbury Hyde Park International

Address: 52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaftesbury Hyde Park International 4*
Number of rooms: 75
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Also Known As:
Shaftesbury Hyde Park International Hotel London
Shaftesbury Hyde Park International London, England

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