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Holiday Inn London - Elstree

4.0 of 5 Barnet By Pass, London WD6 5PU, England
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Holiday Inn London - Elstree
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Holiday Inn London - Elstree
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261 reviews from our community

Traveler rating
    53
    88
    69
    29
    22
See reviews for
40
51
19
99
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eastbourne, United Kingdom
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

As I belong to IHG rewards we were upgraded on arrival. We stayed on the 19th January. The room we ended up with was a suite. Room 220. This suite was very large and well apointed. The hotel has excellent entrance, lounge/bar area and a very large reception area. The Dining area was large but we did not use it... More 

Was this review helpful? Yes 1
Portrush, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We only checked in for an overnight stay and everything from arrival to departure was excellent! All staff friendly and professional and a 1st class service given and we where really looked after. A real tasty breakfast too!! Bedroom and all public areas spotless. Wish we could have stayed longer and made use of the health suite and pool.

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Swindon
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Generally you know where you stand with a Holiday Inn. But I was very disappointed with the Elstree hotel. We arrived late - 11.15pm but were told that unfortunately our rooms wouldn't be ready for half an hour as they were still being cleaned. When I finally got to my room it was tatty and not particularly clean. Won't be... More 

Was this review helpful? Yes 3
Chirag N, Manager at Holiday Inn London - Elstree, responded to this review

Dear Guest, Thank you for choosing to stay at the Holiday Inn London-Elstree and for providing a review on the Trip Advisor website. I am sincerely sorry that you did not have an enjoyable experience due to the issues you have identified. I would welcome the opportunity to discuss these with you personally and to see if there is any... More 

Devon, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have always been a great fan of this hotel and have stayed here many times before... But this last stay has really made me think if I would again... The hotel made very little effort in the way it was done out for Xmas the place was dead apart for van loads of workman working on the railway walking... More 

Was this review helpful? Yes 1
GRMHIE, Guest Relations Manager at Holiday Inn London - Elstree, responded to this review

Dear Guest Thank you for choosing to stay at the Holiday Inn London-Elstree and for providing a review on the Trip Advisor website. I was pleased to read the positive comments on your review but I am sincerely sorry that you experienced some issues with the service provided by our Restaurant and Bar Team. I would very much like to... More 

Ilkley, United Kingdom
Top Contributor
131 reviews 131 reviews
7 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed December 21, 2014

Just off the A1 and good size carpark.The entrance and bar area is pleasant and Checkin prompt and staff helpful.We had an executive suite on the quiet side of the hotel away from bar and function room area and busy A1 but the room was dated and had a very bad damp musty smell.When we reported it they knew about... More 

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GRMHIE, Guest Relations Manager at Holiday Inn London - Elstree, responded to this review

Dear Guest Thank you for your recent review of the Holiday Inn London-Elstree. I hope you enjoyed the Strictly Come Dancing show! I have noted the points you have raised regarding the hotel and the services we offer and sincerely apologise for any inconvenience caused to you by the issue with your accommodation. Should you wish to discuss your review... More 

Hereford, United Kingdom
Top Contributor
57 reviews 57 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 9, 2014

Stayed Sunday night with my niece, as we were going to a BBC recording late morning. Its about twenty minutes walk from Elstree Studios, so not bad location, though Ibis, Premier Inn and Travelodge all closer. The staff were excellent, main areas looked smart, clean and spacious. Didn't use pool and gym but they looked fine. The room was decent... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn London - Elstree, responded to this review

Dear SGr4, Thank you for your recent stay with us and for reviewing our property. I am happy that you found our staff commendable and our beds comfortable. On the other hand, it is disappointing that your stay was negatively affected by the configuration of the bathroom, the condition of the room and the restaurant services. Please accept our sincerest... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2014

Had a chance to stay at this hotel, after a very last minute booking. I was tired to continue my drive feeder so I walked in, and made reservation on-line. Very easy and quick. Had few drinks at the bar, not the fastest service, but i was happy anyway. Building exterior is nice, but once you walk in, and going... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 6, 2014

Broken radiators, safes, torn bed linen,light fittings and stained furnishings.not to mention the 80's sorry 60's hairdryer and shower.i was quite surprised that such a large company can let a hotel get in this state.not staff, management's fault but head office.all staff pleasant but premier inn much better

Was this review helpful? Yes 2
GRMHIE, Guest Relations Manager at Holiday Inn London - Elstree, responded to this review

Dear Guest Thank you for choosing to stay at the Holiday inn London-Elstree during your recent visit to the area. We appreciate your positive comments but please accept my sincerest apologies for the issues you have mentioned with your accommodation. I have noted your the points you have raised and we will address these points to improve our products and... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 26, 2014 via mobile

Arrived for 2 night stay. On arrival was welcomed with a warm smile from a young lady on the desk. Stayed in room 229, light in the bathroom was flashing, reported this to reception only to be told they could not fix the issue but did offer a replacement room. I asked if it could be fixed during the day... More 

Was this review helpful? Yes 1
GRMHIE, Guest Relations Manager at Holiday Inn London - Elstree, responded to this review

Dear Guest I have noted the comments you have made on the Trip Advisor website following your recent stay at the Holiday Inn London-Elstree. I am sincerely sorry that you did not have an enjoyable experience due to the issues you have identified. I would welcome the opportunity to discuss these with you personally and to see if there is... More 

Gravesend, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 16, 2014

We recently had a dinner dance at this venue. The hotel rooms were clean, bed was HUGE and really comfortable. The room we had the ball in was lovely, nicely laid out and we had a nice little reception room with our own bar. The food was superb - especially add they had to cook for a large group of... More 

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Additional Information about Holiday Inn London - Elstree

Address: Barnet By Pass, London WD6 5PU, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn London - Elstree 4*
Number of rooms: 131
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Also Known As:
Holiday Inn London - Elstree Hotel London
Holiday Inn Borehamwood
Borehamwood Holiday Inn
Holiday Inn London - Elstree England
Hotel Style:
#76 Best Value Hotel in London
#334 Luxury Hotel in London

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