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Holiday Inn London - Elstree

4.0 of 5 Hotel   |   Barnet By Pass, London WD6 5PU, England
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Ranked #592 of 1,069 hotels in London
A recent review
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214 people have reviewed this hotel

Traveler rating
    42
    72
    57
    24
    19
See reviews for
31
39
18
86
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • English first
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

I stay here at least one night a week while working in the area, food is good and rooms are comfy. The highlight of of any stay is the check-in with Asil a truly funny guy who is always welcoming. Definitely stay in this hotel if you are in the area it's the best locally.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I stay in this hotel a lot (3-4 nights a week) and as far as the hotel is concerned, it's reasonably well appointed and although not what I'd call a luxury hotel, it is comfortable and not in bad condition throughout. It's the staff that make the difference here and it's because of them that I always choose to stay... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

I have been staying here for a number of months due to working on a project in North London. The hotel is easy to find and the external appearance is good as are the public areas. The rooms and corridors however require some refurbishment and redecoration as they are tired and worn in places although this is hardly surprising given... More

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Newcastle, United Kingdom
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on business. Easy to find, car park was plentiful and from the outside looked fine. On check in my room had been down graded from an executive room to a standard, no great drama, the reception were dealing with a customer complaint about the smell of drains in a guests room, so it felt like... More

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GeneralManager065, Resident Manager at Holiday Inn London - Elstree, responded to this review

Dear Guest Thank you for your review of the Holiday Inn London-Elstree following your recent stay. I am sorry that our hotel did not completely meet your expectations. We are aware that our hotel is not completely modern but we do pride ourselves on our efforts to ensure that everything is clean and well maintained and our team are well... More

Maidenhead, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's Holiday Inn so it is what you would expect. We stayed the night before our event and the rooms were perfectly fine. We had requested rooms in a quiet part of the hotel because it is on the Barnet Bypass and these were provided. The event ran very smoothly and all our requests were met, Clem our event manager... More

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GeneralManager065, Resident Manager at Holiday Inn London - Elstree, responded to this review

Dear Guest Thank you for your review of the Holiady Inn London-Elstree. I am pleased to read that your stay was enjoyable and that your conference was a success. I will pass on your feedback to Clement and I am sure he will be thrilled. The rest of the team will also be glad to learn of the positive comments... More

carlisle
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stopped in many budget type hotels in my time and this is the 1st of two hotels i stopped in this week, the other Birmingham is also reviewed-both are sub standard. The service on the bar was poor. The lady was more interested in putting figures on the till rather than serving us-there wasnt even an acknowledgement which... More

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GeneralManager065, Resident Manager at Holiday Inn London - Elstree, responded to this review

Dear Guest Thank you for your review on Trip Advisor follwoing your recent stay. I note that you have contacted us directly also with your feedback and had completed one of our in house comment cards. I had received your comment card that you had completed following your recent stay with us, please be assured that we review all of... More

UK
Top Contributor
57 reviews 57 reviews
42 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There can be no doubt that this entire building needs a refurb, so while actually quite far from being enough to put people off, the service offering needs to step up to ensure that guests overlook the dated feel and return. After all, regular customers are the best customers. Sadly, despite some effort from the staff, the service I experienced... More

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GeneralManager065, Resident Manager at Holiday Inn London - Elstree, responded to this review

Dear Guest Thank you for your comprehensive review of the Holiday Inn London-Elstree on the Trip Advisor website following your recent stay. I have noted all of the points you have raised and am in the process of investigating the areas where we do not seem to have made a good impression upon you. Once I have more information I... More

Watford, United Kingdom
1 review
1 of 5 stars Reviewed February 28, 2014

I have written any sort of review and this is my first. I just felt like I had to let it out!! It was an ok place to stay at. A little outdated but nevermind. What really ruined it all for me was that firstly I had to buy WIFI internet costing me £15 POUNDS for 24hrs (which is shocking... More

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GeneralManager065, Resident Manager at Holiday Inn London - Elstree, responded to this review

Dear Guest I have noted your review of the Holiday Inn London-Elstree following your recent stay. I sincerely apologise that you had an issue with confusion over the voucher your purchased for our WiFi. I will look into this and ensure the Team Member in question is investigated and any appropriate actions taken to ensure that we deal with any... More

Blackburn, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 23, 2014

Well this one nearlly slipped my net. Stayed here last year for a few nights so really got to know the place inside out. Checkin! Staff looked like they cant be bothered, no help, no introduction. Room? Well its seen better days but ok i suppose. Restaurant? Not bad food, staff quite good. Pool/sauna? Falling apart needs renovation in sauna... More

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IHGCare, Guest Relations Manager at Holiday Inn London - Elstree, responded to this review

Dear Andy G, We'd like to thank you for leaving a review about your recent stay. We regret to see the accommodations you received prevented you from fully enjoying your time at the hotel. We do take all of the reviews and comments we receive from our guests very seriously as they help us to identify areas where improvement may... More

Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 20, 2014

The first night I was in a room very close to the A1 and was frequently disturbed by the constant traffic rumble. On the second night there was a wedding taking place and my room was very close to the function suite. The bass throb of the music nearly shook my fillings out. After several hours tryin to sleep, I... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn London - Elstree, responded to this review

Dear Chris Q, Thank you for taking the time to provide feedback on your stay. It is truly unfortunate to see the noise that had prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have... More

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Additional Information about Holiday Inn London - Elstree

Also Known As:
Holiday Inn London - Elstree Hotel
Holiday Inn London - Elstree Hotel London
Holiday Inn London Elstree
Holiday Inn Borehamwood
Borehamwood Holiday Inn
Holiday Inn London - Elstree England
Address: Barnet By Pass, London WD6 5PU, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#60 Best Value Hotel in London
#317 Luxury Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn London - Elstree 4*
Official Description (provided by the hotel):
Holiday Inn-London Elstree is situated just off the A1, close to both the M25 & M1 motorways and is only 8 miles from the newly rebuilt Wembley Stadium. Elstree and Borehamwood Railway Station is just 2 miles from the hotel making us the ideal base for both the business and leisure traveller, with London Heathrow and London Luton airportswithin just 30 miles of the hotel. The onsite leisure club boasts a range of facilities including an indoor pool, equipped gym, steam room, spa and luxury beauty treatments. All 135 air-conditioned bedrooms at Holiday Inn Elstree provide television with in-house movies, tea and coffee-making facilities, private dial out telephones, laptop safe, trouser press and hairdryer. The meeting facilities are second to none with reliable support services and conference rooms designed for your comfort with 13 meeting and conference rooms with the flexibility to hold either social or business meetings for 2 to 400 persons. All meeting rooms at Holiday Inn Elstree have natural daylight.O'Sullivans Restaurant is an outstanding place to dine, with a variety of tasty dishes to suit all. Alternatively you can chill out in the bar and lounge area. The car park at Holiday Inn London-Elstree has space for up to 300 cars with specialist disabled facilities. In compliance with English Law smoking is only permitted in designated smoking bedrooms in this hotel. ... more   less 
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