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Travelodge London City Airport Hotel

1 Connaught Road | Silvertown, London E16 2DB, England
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319 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kirkwall, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Service wasn't great. Room wasn't very clean, corridor and lift smelt bad. Breakfast was not great for a Vegetarian, No Veggie alternatives, Bread for toast was frozen, cutlery wasn't clean and the yoghurts were out of date.

Review collected in partnership with Travelodge

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cheshire
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Clean hotel, breakfast ok, staff very friendly but no internet coverage in my room at all despite being promised 30 minutes free a day. It was available in the lobby but after a hard day working I wanted to relax in the comfort of my room. The staff were apologetic but the situation did not change throughout my stay.

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Lincolnshire, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for one night while I was going to a concert at the O2. It was relatively easy to find and provided a cheap location to sleep for the night. The room was clean and fresh. The bathroom was a little dated but clean although there wasn't 2 towels for me and my partner so we had to... More 

Review collected in partnership with Travelodge

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Kingsthorpe, null, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stopped here for one night as we were flying to Florence from London City airport the following day. Check in was excellent, and staff were very helpful. The rooms were adequate for what we wanted, and were spacious and clean. We didn't eat at the hotel, as we went to a show and meal in the evening, and left... More 

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great value FABULOUS staff, couldn't ask for better and REALLY handy for Excel. Would recommend it to anyone going to London Excel for a meeting or event. Easy to find, reasonably priced and good food

Review collected in partnership with Travelodge

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Cirencester, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

room as good as any travel lodge and the receptionist was very helpful only a couple of stops on the DLR and tube to the O2 so great positioning. Let down by the snack pizza which was served raw and with a definite lack of topping. the cook needs to look at the pictures in the menu to see how... More 

Review collected in partnership with Travelodge

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TravelodgeUK, Niki from the Social Media team at Travelodge London City Airport Hotel, responded to this review

Thank you for your review Bill. We’re pleased that you found the staff to be helpful and polite during your stay with us. We aim to situate our hotels in great central locations so guests can take advantage of many places nearby to visit so it’s great to hear you were happy with the hotels location. We want our customers... More 

Weymouth, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Clean, tidy, relatively modern hotel with plenty of parking (£7.50 / 24 hrs). Staff were all friendly and helpful and a credit to their company. Quite an easy drive in from the M11. We were attending a concert at the o2 in Greenwich and this hotel is ideally placed. It's a 10 min walk to City Airport tube (DLR, and... More 

Review collected in partnership with Travelodge

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TravelodgeUK, Karen from the Social Media Team at Travelodge London City Airport Hotel, responded to this review

Thank you for taking the time to write a review Joe. We are so happy to hear you and your friends enjoyed your stay! We're pleased to learn that you were happy with the location of our hotel. We aim to situate our hotels in great central locations so guests can take advantage of many places nearby to visit. Thank... More 

Norfolk, United Kingdom
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at Travelodge London City Airport Hotel whilst attending IFSEC at the Excel centre. Very convenient and in easy walking distance of the Excel. The room was acceptable but basic, bathroom was large but awful smell from drain when using the shower. Bed was comfortable and had a good nights sleep. The breakfast was ok but lacked flavour, the staff... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Arrived and there was only one trainee member of staff in sight, in general very understaffed and they look over worked. The room is very basic, has no phone or way of contacting reception, although it is very cheap for London and only a ten minute walk from the airport. The food and service however is very bad and very... More 

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Plymouth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Where do I start? First of all we arrived on our 1st night and all looked good until the moment we went to bed, where the room became sticky and hot and no air con in room, so opened the window and found a DLR railway 20 feet from our window which operates until 1.30am and restarts at 5.00am and... More 

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TravelodgeUK, Amy from the Social Media team at Travelodge London City Airport Hotel, responded to this review

Thank you for sharing your experience. We are truly sorry to learn that you did not enjoy your stay, that you found our staff to be rude and your room was too hot. We understand you have contacted our Customer Services team on our website which will enable us to investigate and fix the issues you had. More 

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