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All 1,073 London hotels

Hotel Cafe Royal

5.0 of 5 Hotel   |   68 Regent Street, London W1B 4DY, England (Soho)
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94%
Ranked #20 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
lovetotravel1091 San Antonio, Texas
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360 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a great hotel with a very concerned and interested employee base. They always do the right thing. I've stayed here many times and they do a great job making sure they get it right but if they don't, they make sure they make it up to you!!!

Was this review helpful? Yes 1
Anthony L, General Manager at Hotel Cafe Royal, responded to this review

I am delighted to read your kind comments on your experiences staying at Hotel Cafe Royal and it is wonderful to know how much of a loyal guest you have become. I am pleased to see how highly you appreciated the service from all of the team and I have shared your review with everyone here. I hope to have... More

Munich, Germany
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Brand new five star hotel in a very central location on Regent Street. Large stylish rooms with wonderful bathrooms. Wonderful pool and gym in basement - unfortunately very dark which is an issue esp. If you work out in the morning. Great Cafe. Stayed there already over 5 times and highly recommend.

Was this review helpful? Yes 2
Aurora D, General Manager at Hotel Cafe Royal, responded to this review

Thank you for taking the time to leave comments on your experience staying at Hotel Cafe Royal. I am honoured to read how much you enjoy the time spent with us and how much of a valued guest you are, having stayed over five times. I am pleased you like the style and décor of the guestrooms you stay in... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Super luxury hotel with the best location possible. One improvement potential is the reception. Could have been more friendly and should have given more information about the room and what the Hotel has to offer. Gym - Spa - Breakfast - Restaurant - Bar. You have to find everything out yourself.

Was this review helpful? Yes
Anthony L, General Manager at Hotel Cafe Royal, responded to this review

I am delighted to read how much you enjoyed your recent visit to Hotel Cafe Royal and how much you appreciated the location in the heart of London. I am sorry to read that your check-in did not live up to your expectations and I have shared this feedback with everyone here. I look forward to the opportunity to welcome... More

Tehran, Iran
Top Contributor
142 reviews 142 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

the best stay i ever had in a hotel, from the beginning , the doormen are extremely nice , polite and friendly , same thing with the check in. the room was beautiful, great design, comfortable and quiet with a big tv. the location is great , the concierge were extremely helpful, nice , polite and following up on our... More

Was this review helpful? Yes 1
Anthony L, General Manager at Hotel Cafe Royal, responded to this review

Many thanks for taking the time to share your comments of your experience staying at Hotel Cafe Royal. I am delighted to read just how highly you valued the overall experience especially how much you appreciated the service as well as the décor and design of the guestroom you stayed in. I am pleased you had the opportunity to enjoy... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Best Hotel i ever been, we also had a Drink at the Historical Oscar Wilde Bar. They have live music every evening and we really enjoined our cocktails. The staff is so lovely and the rooms are immaculate.

Was this review helpful? Yes 1
Anthony L, General Manager at Hotel Cafe Royal, responded to this review

I am delighted to read how much you enjoyed staying with us at Hotel Cafe Royal and to hear that we are now your favourite hotel. I am pleased you had the opportunity to enjoy cocktails in the Oscar Wilde Bar as well as the live music and entertainment and I have shared your kind comments with the team here.... More

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Our one night stay was wonderful, the room and en-suite were modern and contemporary, also the spa and pool is very relaxing and something not to miss when staying. The evening meal and cocktails were fantastic as was the service to go with it, nothing was too much. The following morning the choice of breakfasts was second to none and... More

Was this review helpful? Yes
Anthony L, General Manager at Hotel Cafe Royal, responded to this review

Thank you for taking the time to share your experience of your recent celebratory stay at Hotel Cafe Royal. I am delighted to read that you chose Hotel Cafe Royal to celebrate your wife's birthday and how much you both appreciated the time you spent here. I am pleased that during your stay you were able to enjoy the Akasha... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

By chance, we were greeted desk by Mr. Young, the Front Office Manager, he personally guided us to the front desk where he checked us in and then proceeded to give us a wonderful personal tour and history of the hote. We were thoroughly impressed with the warm and friendly service of the staff and the quality of the hotel.... More

Was this review helpful? Yes
Anthony L, General Manager at Hotel Cafe Royal, responded to this review

I am delighted to read your kind review of your first stay at Hotel Cafe Royal and to hear how much the experience exceeded your expectations, especially in terms of service from Mr Young, our front office manager. I am very pleased you were able to enjoy a short historical tour of the hotel and how highly you appreciated the... More

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Cafe Royal with an american express offer. Was given the beautifully restored Celestine suite which was simply marvellous. The suite was indeed very large and perfectly kitted out. Everyone at the hotel was gracious and welcoming, and the service cannot be faulted in any way whatsoever. There's simply no need to go into any further details, apart... More

Was this review helpful? Yes
Anthony L, General Manager at Hotel Cafe Royal, responded to this review

Many thanks for taking the time to leave a review of your experience staying at Hotel Cafe Royal. I am delighted you enjoyed the overall experience and to hear how much you appreciated the restored decor and facilities in your Celestine Suite. I hope to see you here again in the not too distant future. With warmest wishes Anthony Lee... More

Athens, Greece
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

everything is perfect at this hotel.specially the staff! perfect concierge.very nice thedeluxe room,(i prefer a junior suite but it was more expensive) very nice location on regent st.i make my reservation for september already.

Was this review helpful? Yes
Anthony L, General Manager at Hotel Cafe Royal, responded to this review

I am delighted to read that you have already booked your next visit following your recent stay at Hotel Cafe Royal; it is wonderful to know how much you valued your first experience with us. I have shared your kind comments with concierge and the rest of the team here and I look forward to welcoming you in September. With... More

Contributor
14 reviews 14 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the best hotel I have ever stayed in and I've stayed in a few 5 star hotels. Firstly, service was exceptional. We were staying for my sisters Hen Do and the hotel could have been snobby with us but they weren't in any shape or form. Our wishes were at their command. The rooms were amazing and the... More

Was this review helpful? Yes
Anthony L, General Manager at Hotel Cafe Royal, responded to this review

Thank you for taking the time out to leave your feedback on Hotel Cafe Royal. I am delighted to read how much you all enjoyed the experience and I am honoured you felt it was one of your 'best hotel experiences ever'. I am very pleased that you had the opportunity to enjoy many of our facilities during your visit;... More

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Additional Information about Hotel Cafe Royal

Address: 68 Regent Street, London W1B 4DY, England
Location: United Kingdom > England > London > Soho
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Cafe Royal 5*
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Also Known As:
Cafe Royal Hotel London
Hotel Cafe Royal London, England

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Amenities

Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#7 Family Hotel in London #8 Spa Hotel in London #17 Luxury Hotel in London #21 Business Hotel in London #21 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
Combining architectural heritage with contemporary design, Cafe Royal has been reincarnated as a luxury hotel in the heart of London's West End with the elegance of Mayfair to the west and the creativity of Soho to the east. Grand historic areas have been sensitively restored while 160 guestrooms, including 49 suites and six signature suites have been created in a contemporary yet refined style. Our guestrooms start from approximately 35sqm/377sqft to 212sqm/2,281sqft with every room presenting itself as a suite. Continuing its celebrated legacy, Hotel Cafe Royal offers a selection of restaurants and bars for guests to enjoy. At the heart of the hotel, the Ten Room offers British informal dining all-day, while the Green Bar is the perfect place to relax and unwind with a cocktail. Restored to revive the ornate Louis XVI decor and detailing, the iconic Oscar Wilde Bar (formerly the legendary Grill Room, originally established in 1865), is now the place to enjoy Champagne, cocktails and a light menu of British dishes and live entertainment on select evenings. The Cafe, on Regent Street, revives the European tradition of cafe culture. To complete the experience, the Akasha Holistic Wellbeing Centre is an urban retreat in the centre of the capital spanning over 1,200sqm/13,000sqft featuring a large lap pool, sauna and Hammam/steam room and offering a range of signature treatments. Reflecting a core vision to harmoniously unite the four natural elements of nature, Akasha features four corresponding spaces; lounge/earth, spa/water, gym/fire, yoga/air. ... more   less 
Number of rooms
160

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