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Hilton London Canary Wharf

#131 of 1,052 Hotels in London
Certificate of Excellence
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South Quay, Marsh Wall, London E14 9SH, England
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Hilton London Canary Wharf
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Hilton London Canary Wharf
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2,025 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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york, United Kingdom
5 of 5 stars Reviewed yesterday NEW

excellent hotel with lovely buffet breakfast. It worked out around half the price of staying central and it wasn't a chore to get to at all. Will certainly stay again. tesco express less than 2 minutes away. LDR less than 2 mins away and tube less than 5 mins.

Review collected in partnership with Hilton Hotels & Resorts

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Bristol, United Kingdom
Level Contributor
169 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Hotel was fine with a large comfortable room and a King size bed. It was ideally situated a few minutes walk to the Canary Wharf underground and the Heron Quays dockland light railway station (DLR) We went to the O2 for a concert on Saturday night and it was very convenient. The breakfast was excellent and the staff were... More 

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for your review, I am pleased you enjoyed your stay especially your room, the team and the location of the hotel. I apologise for the issues you had prior to your arrival for the online check-in, our Front of House Manager will share the feedback you gave with the HHonors team. We hope to welcome you back soon. More 

london
Level Contributor
242 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This used to be one of my favourite hotels in London as I had to spend sometime here for work or personal reasons near Canary Wharf. I am the member of their own loyalty club and I get complimentary breakfast and the free upgrades at a Hilton hotel and sometimes lucky enough to be using their executive lounges. This time,... More 

Was this review helpful? Yes 1
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for your feedback which certainly helps us to monitor and improve our services. I regret that you did not find the service up to your expectations. I would like to apologise for the issues you raised in your feedback as this is certainly not indicative of the usual level of service standards that we provide. I have spoken... More 

Liverpool, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed over for one night in order to go to the Santana concert at the O2. The hotel is well located for either a visit to the O2, which is only one tube stop away on the underground and there are plenty of shops and choice of places to eat and drink located just a short walk away. We... More 

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for taking the time to tell fellow travellers about your experience at the Hilton London Canary Wharf. I am delighted that you had enjoyable time and that you found the team were welcoming and the location suitable for your needs. We hope to welcome you back soon. More 

hants UK
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We picked this hotel for the location as we were going to the Olympic Park for the Athletics. As the hotel is just a couple of minutes from a DLR station it is easy to get to from central London. It is also close to Greenwich, just a few stops down the line and the O2 is only just a... More 

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

I am glad that you had such a great stay with us and found it to be comfortable and breakfast superb. It was also great to hear that you loved our location. Thank you and we hope to welcome you back on your next visit to London. More 

Cardiff, United Kingdom
5 of 5 stars Reviewed 3 days ago NEW

Fantastic hotel and staff who couldn't help enough - (especially Nina!). My daughter and I arrived to spend a couple of nights (16th-18th July) in London, to celebrate her 18th. We wanted a great hotel, within easy reach (all on the tube) to the usual London landmarks, as well as easy access to the O2 Arena. This hotel provides it... More 

Was this review helpful? Yes
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for choosing our hotel to celebrate your daughter's special occasion. I was delighted that you both enjoyed your stay and found the location easily accessible to visit the London attractions. I will certainly share your comments with the team in particular Nina. We look forward to your return next month. More 

Northampton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Got a good value for two nights stay with breakfast. Hotel was very good, room was a big size the bathroom was huge with loads of towels. There was no noise at all considering our room was the side of the DLR. The staff were very nice and helpful.

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We appreciate you giving our hotel a try and we are pleased that you enjoyed your stay and found the rooms spacious and comfortable as well as the team being helpful. Thank and we hope to have the opportunity of welcoming you back soon. More 

Greater London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Friendly, courteous & responsive staff. Spacious well decorated room. Lovely function room. Lots of lovely cosy sitting areas, very good rest room. Excellent breakfast & secure car parking facilities.

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for taking the time to share your experience at the hotel and your compliments of our services. We look forward to welcoming you back in the near future. More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Lovely hotel I. Canary Wharf, close to O2. I recommend you book the breakfast when you get there as you also get a free room Upgrade to a higher floor so away from the DLR, and the breakfast is AMAZING!!

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We appreciate your kind feedback and were happy to read you enjoyed your stay at the hotel, in particular the breakfast and the location. Please note that upgrades are subject to availability. The team and I look forward to welcoming you back on your next visit to London More 

Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

The rooms themselves are very nice, in great condition, with good air-con. The staff are friendly and helpful. Unfortunately, the food is extremely over-priced and I would not have eaten there had my company not been paying for it.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for taking the time to share your feedback. It was good to read you found the rooms nice and in great condition and also that the team were friendly and helpful. I note your comments with regards to the food pricing. Once again, thank you for your valuable comments and we hope to welcome you back soon. More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(30)
  • Jubilee line(18)
  • Very good(17)
  • Tube station(15)
  • South quay(14)
  • Junior suite(9)
  • Room service(9)
  • Staff were friendly(5)
  • Great Hotel(5)
  • Free upgrade(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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