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Hilton London Canary Wharf

#143 of 1,059 Hotels in London
Certificate of Excellence
Hotel website
South Quay, Marsh Wall, London E14 9SH, England
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1 room 1 adult
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Hilton London Canary Wharf
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2,254 Reviews from our TripAdvisor Community

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Bordon, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

We had booked an early afternoon tea the day before. On arrival as the restaurant was busy so we were taken to the executive 14th floor. Wonderful views over London. The food was delicious with fresh sandwiches and patisseries. In addition the staff were helpful and attendant, particularly our waitress Hanimcan.

Helpful?
Thank Trisha D
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for the lovely review you shared with other travellers. We were pleased to read your compliments of our services and friendliness of our staff. I will certainly share your feedback with the team especially Hanimcan. More 

Gateshead, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Best hotel we've been to in a long while. Offered an upgraded room on arrival, which was massive - especially for London. Immaculately clean with large windows with views over the docklands to the South. Stayed 3 nights and had breakfast there each morning, good quality food with a wide selection. Staff keen to set a good impression - very... More 

Helpful?
Thank Neilick
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for your lovely comments about the hotel and for sharing your great experience. I am pleased you found your room to be spacious and clean, the breakfast quality to be good and the team were very attentive and friendly. We look forward to welcoming you back on your next visit to London. More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Really enjoyed our stay, we were visiting the grandchildren in Canary Wharf. All the staff are attentive and the surroundings immaculate and welcoming. Very child friendly. Food excellent and a wide selection of drinks in the bar.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Beverley M
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We are delighted that you enjoyed your time with us at the hotel, thank you for your positive feedback. Many thanks and we look forward to welcoming back soon. More 

Glasgow
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Just returned from a 3rd stay at the hotel. Positives are the food selection at the Executive lounge has improved for Afternoon tea and Canapés. Negatives are executive lounge staff seem a little inexperienced since my last stay. No dessert was provided in evening Canapés in executive lounge. Quality of food at breakfast was not great in the main restaurant... More 

Helpful?
Thank Diablos5
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for your feedback which certainly helps us to monitor and improve our services. I regret that you did not find the service up to your expectations. I know our guest relations manager did try to contact you via email and your contact number but to no avail. We apologise for the service you received during your recent visit... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at the Hilton for my boyfriend's birthday. We wanted somewhere a little quite but with easy access into central London. We loved it, we spent most of our time out during the day, but the mornings and evenings were quiet and pleasant. The staff were extremely helpful and we were able to secure parking for our car in... More 

Helpful?
Thank Lynette A
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for choosing our hotel to celebrate your partner's special occasion. I'm happy to read you had a pleasant and quiet stay. We appreciate your recommendation and look forward to welcoming you back in the future. More 

Leeds, United Kingdom
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We opted for an executive room which gives access to the executive lounge. The room itself was pleasant, large enough and immaculately clean. The bed was very comfortable and the room was quiet. The staff couldn't have been more friendly and helpful. The breakfast was excellent and there were several nice little extras. The executive lounge offers continental breakfast, afternoon... More 

Helpful?
Thank Ju1esW
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We appreciate the time taken to post feedback. I was happy to hear that you found your room to be spacious and clean and that you enjoyed the Executive lounge. It was also good to read that you found the team to be friendly and helpful. We look forward to welcoming you back in the near future. More 

Guernsey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were looking for a family room for a trip to London with 2 young children. Rooms in central London are considerably more expensive than we paid here at Canary Wharf, so based on price we decided to stay here. The room was large and the staff friendly and attentive to our needs. Breakfast was exceptional with so much choice.... More 

Helpful?
1 Thank MarkGuernsey
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We appreciate your kind feedback and were really happy to read that you and your family had a great stay and found the team friendly, breakfast exceptional and that you liked the Canary Wharf location. Thank you and we look forward to welcoming back again soon More 

Cromwell, CT, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel staff, room accommodations and meeting facilities. A wonderful concierge with great restaurant connections. The location is great - within walking distance to many businesses, restaurants and transportation.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Thomas K
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for your lovely comments and for taking the time to share with us your feedback regarding your last stay. It is rewarding knowing we managed to achieve your expectations We look forward to welcoming you back soon. More 

Dingwall, United Kingdom
Level Contributor
176 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the hotel for a two night business trip to Canary Wharf. The hotel was exactly as I expected for a Hilton in a business district - clean, comfortable and modern. The hotel's design is good - it didn't feel corporate or impersonal. The reception staff are good. I ate in the restaurant on my own one night... More 

Helpful?
Thank Donald F
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We are delighted that you enjoyed your time with us at the hotel and it is particularly rewarding for us to receive such positive feedback. It will be a pleasure for me to share your comments with the entire team. Thank you and we look forward to welcoming you back. More 

Glencoe, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

Rooms are clean and modern. Excellent location if you work on Bank Street. Staff helpful. Room service and food was excellent. Price of room a bit on the higher side but very convenient if you happen to be working on Bank Street. Both breakfast and room service quality of food was excellent.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael L
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We appreciate your kind feedback and were really happy to read that you found our hotel to be clean, modern, the breakfast and room service food quality excellent and conveniently situated within easy walking distance to your work. More 

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