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Hilton London Canary Wharf

4.0 of 5
South Quay, Marsh Wall, London E14 9SH, England
Hotel amenities
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Ranked #29 of 1,067 hotels in London
4.5 of 5 stars 612 Reviews
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612 reviews from our community

What travelers say about this hotel
  • Jubilee line(22)
  • Executive Lounge(20)
  • Very good(17)
  • Tube station(11)
  • South quay(11)
  • Friendly and helpful(9)
  • Internet access(6)
  • Short walk(4)
  • Room service(4)
  • Would definitely stay(3)
Traveler rating
    403
    168
    29
    11
    1
Only show reviews for Family (67) | Couples (294) | Business (115)
Date Rating
NLBanker
The Hague, The Netherlands
Senior Contributor
30 reviews
9 helpful votes
4 of 5 stars Reviewed February 9, 2012 NEW

I've stayed here one night and as the title says, my stay was everything you may expect from Hilton. I.e. a well equiped room, a good bed, nice amenities, and also overpriced breakfast and internet charges. Only if you want to be close to your Canary Wharf meeting venue, go here. More

Was this review helpful? Yes
Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
February 10, 2012

Thank you for your feedback, it was disappointing to read that you felt the charges for both the internet and breakfast were overpriced. To improve guest satisfaction Hilton Hotels constantly review their pricing policies for such things as internet and breakfast. With this in mind complimentary internet was introduced in January in the public areas of all Hilton hotels. With... More

darnfatruler
East Kikbride, Scotland
Contributor
15 reviews
8 helpful votes
3 of 5 stars Reviewed February 9, 2012 NEW

I stayed 2 nights in January. My first impressions on the first day were of a hotel that overall had very high standards. The staff were very friendly, helpful and the hotel was extremely clean. The ambient temperature in every location was perfect, whether it be in the room, corridor, foyer or breakfast dining. The hotel room was very quiet... More

Was this review helpful? Yes
Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
February 10, 2012

Thank you for your feedback which certainly helps us to monitor and improve our services. I was glad that in general you enjoyed your stay at the hotel. However I was disappointed to read that your stay was marred by the noise disturbance from room situated next to yours and that you felt that the Night Manager did not handle... More

gareth_999
Derby, United Kingdom
Senior Contributor
49 reviews
18 helpful votes
4 of 5 stars Reviewed February 8, 2012 NEW

I finished work later than planned and instead of doing the 200mile trip home decided to stay in a hotel so turned up at the hotel at 5.45am and asked what rooms they had available, instead of attempting to charge the full whack I was offered the 9am-6pm day rate of £90 and they would check me now and give... More

Was this review helpful? Yes
Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
February 9, 2012

Thank you for taking the time to write a review, I will certainly share your comments with the night team. More

Anita811
Zagreb, Croatia
Senior Contributor
36 reviews
4 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW

Highly recommended. The best breakfast by far compared to other European cities. The chef will prepare eggs in front of you in the manner you desire. Wide choice of English and continental food. Large rooms, tea and kettle of course, ice machine in the corridor. Staff is not English, but you'll have no problem understanding them. Tube is nearby. It... More

Was this review helpful? Yes
Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
February 9, 2012

Thank you for your lovely comments about the hotel and for sharing your experience. I am pleased you enjoyed your breakfast. We look forward to welcoming you back in the near future. More

Arkadiy
Sunnyvale, California
Senior Contributor
22 reviews
14 helpful votes
4 of 5 stars Reviewed February 6, 2012 NEW

its a decent hotel with very good service. However comparing to some other Hilton's in London such as Park Lane, its not the best. I just had to stay there for business so location closert to East London was important. They have some change with internet going on so to get access, y ou have to get a card and... More

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Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
February 9, 2012

I was delighted that you found the service to be good but I was sorry to read that some aspects of your stay did not meet your expectations, in particularly the internet connectivity. We are currently in the process of migrating our service to a new system in the next couple of weeks which will eliminate the process issuing internet... More

LosLLanitos
Gibraltar
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed February 5, 2012 NEW

lovely hotel ideally placed, however very expensive for what you get. More

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Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
February 9, 2012

Thank you for taking the time to share your experience, we also would like to thank you for staying with us. More

zapata9
Gibraltar
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

Friendly reception, huge rooms, very clean. Short business trip, right in Canary Wharf, just where I needed to be. Breakfast buffet was very good, incl non stop fried eggs!. Speedy check out and the invoice arrived almost before I had got home Great service More

Was this review helpful? Yes
Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
February 9, 2012

Many thanks for your feedback, I am pleased that you enjoyed your stay and that you found the team at the hotel friendly and the breakfast to be very good. Thank you More

EmmaL21
Portlaoise, Ireland
1 review
1 helpful vote
5 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

my boyfriend and I stayed here for new years, a total of four nights in all. the hotel are exceptional and the staff are a credit to the hotel. upon arriving in the hotel after a very early flight we were beyond tired, unfortunately the group that i had booked our stay with had messed up the dates and I... More

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Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
February 9, 2012

Thank you for posting your kind comments regarding the Hilton London Canary Wharf, we are genuinely pleased you and your partner enjoyed your stay with us and that you found the hotel to be exceptional and the staff fantastic. We look forward to welcoming you back in the future. More

SophieStafford
Stafford
Contributor
16 reviews
10 helpful votes
5 of 5 stars Reviewed January 30, 2012

Stayed for weekend break as we had never visited the Canary Wharf area of London before. Very good accommodation, comfortable, warm room with all the usual extras - tea/coffee making, basic toiletries. Full breakfast was wonderful. Friendly/helpful staff. About two or three minutes walk to main shopping/eating areas/underground. We spent a morning at the Docklands Museum which we found really... More

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Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
February 1, 2012

Thank for your feedback , it was great the read you enjoyed your visit to the hotel and found the location suitable to your needs. More

186311Karen
Canterbury, United Kingdom
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed January 30, 2012

Lovely hotel ideally situated for 02, just one stop on underground. Faultless service, friendly staff. Room luxurious and spacious, previously loved staying at City,Mint hotel in Westminster, have found new favourite hotel for London. More

Was this review helpful? Yes
Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
February 1, 2012

It is a pleasure to read that you enjoyed your stay at the hotel and found the room to be spacious and the team members were friendly. We look forward to welcoming you back in the near future. More

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Hilton London Canary Wharf Also Known As

  • Hilton International London
  • Hilton London
  • London Hilton
  • Hilton Canary Wharf
  • Canary Hilton Wharf
Address: South Quay, Marsh Wall, London E14 9SH, England

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Hilton London Canary Wharf
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