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Hilton London Canary Wharf

4.0 of 5
South Quay, Marsh Wall, London E14 9SH, England
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Hilton London Canary Wharf
Ranked #30 of 1,069 hotels in London
4.5 of 5 stars 696 Reviews
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697 reviews from our community

What travelers say about this hotel
  • Jubilee line(31)
  • Executive Lounge(27)
  • Very good(19)
  • Tube station(13)
  • South quay(13)
  • Friendly and helpful(12)
  • Room service(9)
  • Internet access(6)
  • Free upgrade(4)
  • Short walk(4)
Traveler rating
    454
    193
    35
    13
    1
Only show reviews for Family (75) | Couples (330) | Business (135)
Date Rating
Port of Spain
Senior Contributor
28 reviews 28 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW

Stayed here for 4 nights while participating in the London Revolution ,a 2 day around London bike ride.The rooms were exceptional clean and well appointed.Was up graded to the executive floor and the staff in the lounge were great. Very accomodating and helpfull.The restaurant was quite good again with very pleasant staff. More

Was this review helpful? Yes
See 6 more reviews by mayumi007 for London
peterborough
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2012 NEW
2
people found this review helpful

We stayed here on a friday night, we had concert tickets for the o2 and the previous reviews showed that this hotel is a great choice as its only 1 tube stop away. We got our room for a great price of £66, prior to our arrival as I had booked through a 3rd party company I emailed the hotel... More

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Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
May 21, 2012

Thank you for your lovely comments about your stay at the hotel and for sharing your experience. It was great to read that you had a very enjoyable stay and congratulations for 5th anniversary. More

Rotterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 20, 2012 NEW

New and nice hotel, with attentive staff. With the subway the city center is super easy to reach. perfect location for exploring Greenwich. More

Was this review helpful? Yes
See 2 more reviews by Aliza_NL for London
Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
May 21, 2012

Thank for your feedback, I’m pleased you enjoyed your stay and found the staff attentive and the location suitable for your needs. More

London, United Kingdom
1 review
5 of 5 stars Reviewed May 19, 2012 NEW

This was truely one of the best hotels I have stayed in, From the moment we walked in the receptionists were very helpful Faben who checked us in and Fadwa they were so great and very funny. The room was lovely and clean, the hotel is very modern compared to alot of the hotels we have stayed in. I was... More

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Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
May 21, 2012

We are delighted that you enjoyed your time with us at the hotel and it is particularly rewarding for us to receive such positive feedback. I will certainly pass on your comments especially to Fabian and Fadwa. Congratulations on your 12th anniversary. More

Athens, Greece
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 19, 2012

We visited London for a weekend. We stayed at this Hilton Hotel and well... Words are not enough to describe how you feel when you stay there. I would say like King and Queen maybe. There is no wonder this Hotel has a higher rating than a lot of other 5 Starr Hotels. The best Underway Line to take you... More

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Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
May 21, 2012

Thank you for posting your kind comments following your recent stay here at the hotel. It is great to read that you found the location of the hotel suitable and convenient for your sightseeing, also that you found the rooms big and clean and the team polite. We hope to welcome you back in the near future. More

Birmingham, United Kingdom
Senior Contributor
43 reviews 43 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 19, 2012

tried this hotel as an alternative to the more central London properties on a weekend - excellent! Staff was very friendly and professional, and the offerings of the Executive Lounge (and its views) of very high standard, even on a weekend. Used the steam room also. Did some exercise also in the room where I noticed that the carpet could... More

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See 7 more reviews by insulaner1984 for London
Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
May 21, 2012

I am delighted that overall you had an excellent stay at the hotel and that you found the team very friendly and professional. I have passed your comment regarding the carpet to our Executive Head Housekeeper. We look forward to welcoming you back in a couple of weeks. More

Maldon, Essex
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 17, 2012
1
person found this review helpful

We stayed one night 12th May whilst we went to see a show. Booked well in advance through lastminute.com on a 'no cancellation, no breakfast' type tarif - very reasonable for a double 'Guestroom' with ensuite £66. Obviously the room had everything we needed, lots of space and very clean and well appointed. No view but no worries. Secure parking... More

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Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
May 21, 2012

I am delighted that overall you had an excellent stay at the hotel and that you found the team very friendly and professional. I have passed your comment regarding the carpet to our Executive Head Housekeeper. We look forward to welcoming you back in a couple of weeks. More

Grantham
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

We stayed in the hotel, Sun 13 May for one night. We arrived at 1530 and waited for the receptionist to check to see if the room had been cleaned. We arrived in the room to find a spacious and clean space with all the normal facilities that a Hilton Hotel have. The decor was simple but up to date,... More

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Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
May 21, 2012

I am really delighted to read you enjoyed your stay at the hotel and found the rooms to be spacious and clean, the location suitable to your needs and the breakfast was the best you had seen for a while. Thank you for your comments. More

Southport, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

Stayed here for 2 nights (12th - 14th May 2012) and was on a budget. I had paid in advance for the hotel in March 2012, and so was extremely annoyed to be told that they would chargeback my bank account for £104 (or £52/night) in case I used anything ( I had no plans to and didnt). This chargeback... More

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See 3 more reviews by Antoni C for London
Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
May 21, 2012

I am genuinely pleased that you found the room and service to be excellent. I am terribly sorry for any inconvenience caused regarding the issues you had with the pre-authorisation taken to cover incidental charges. Upon check-out if there were no charges to be paid the deposit is released. As we use an integrated system, we send an electronic message... More

Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 14, 2012

This is a typical good business hotel which is terrific value at weekends. The only drawback is half an hour on the Jubilee Line, however there is a good selection of restaurants within walking distance of the hotel. More

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See 3 more reviews by philfogg2012 for London
Oliver Stockland, Manager at Hilton London Canary Wharf, responded to this review
May 21, 2012

We are glad you enjoyed your stay with us, thanks for taking the time to leave your review More

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Additional Information about Hilton London Canary Wharf

  • Hilton International London
  • Hilton London
  • London Hilton
  • Hilton Canary Wharf
  • Canary Hilton Wharf
Address: South Quay, Marsh Wall, London E14 9SH, England
Price Range: $$

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