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Hilton London Canary Wharf

#127 of 1,055 Hotels in London
Certificate of Excellence
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South Quay, Marsh Wall, London E14 9SH, England
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1 room 1 guest
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Hilton London Canary Wharf
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2,079 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (335)
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Brussels, Belgium
1 review
4 of 5 stars Reviewed 2 days ago NEW

Travel to London an a day where the tube was to commence a strike and the weather was poor. Stayed at the Canary Wharf Hilton as it is close to the office therefore helping with the problems. Overall very satisfied with the quality/cleaning and the quietness of the rooms. Breakfast was good and had a large variety.

Review collected in partnership with Hilton Hotels & Resorts

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Leeds, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Amazing hotel, great rooms, big comfy beds, nice executive lounge with free drinks and breakfast. Friendly staff and a perfect location for Canary Wharf and the O2. The prices are a little high, but worth it.

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Boris S, Director of Operations at Hilton London Canary Wharf, responded to this review

Thank you very much for sharing your experience following your recent visit. It was great to read that you liked the team, the breakfast and found the room and bed comfortable. We look forward to welcoming you back again. More 

Singapore, Singapore
Level Contributor
155 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed out here for a change. Its a very business oriented hotel which you would expect being in the middle of the financial district on the Isle of Dogs. The rooms therefor are your typical business hotel rooms - plain and simple. However, some great shopping near by in the mall and some good restaurants and bars near by. Als... More 

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Boris S, Director of Operations at Hilton London Canary Wharf, responded to this review

Thank you for leaving a review and sharing your experience following your recent stay. It was good to read that you liked the Canary Wharf area. We look forward to welcoming you back again. More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Perfectly situated clean hotel, ideal links on underground and DLR. Clean rooms and facilities, friendly and helpful staff and good breakfast facility. Rooms good sized for family, although sofa beds perhaps a little springy which the will prove the "princess and the pea" story true. Internet was a little slow but did work. Will definitely stay again ... make sure... More 

Review collected in partnership with Hilton Hotels & Resorts

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We are glad you enjoyed your stay with us, thanks for taking the time to leave your review. I have noted your point regarding the sofa bed and have today shared your comment with the Housekeeping team to check the sofa beds. Thank you and we look forward to welcoming you back soon. More 

UK
Level Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

From the very warm welcome to the great rooms and breakfast, this is a very good standard of Hilton. Gym is also very adequate for a 1 night stop over (if you need/want it). Huge room which was more than plentiful for what I needed, nice reception area and restaurant, with a good breakfast selection which is always fully stocked.... More 

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

It is always good to hear from our regular guest and it is a pleasure to read that you enjoy staying with us. Thank you and we look forward to your next visit. More 

Barrow, Cumbria
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

On our arrival we were upgraded to a river view room, which was huge with a great outlook. Every member of the staff we spoke to was friendly and helpful. The buffet breakfast was extensive, fresh and tasty. South Quay DLR station is only a few hundred yards from the hotel. Using the DLR to Bank and then onto the... More 

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for taking the time to share your experience, we also would like to thank you for staying with us and hope to welcome you back in the near future. More 

Essex
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I was located on the 8th floor and given access to the executive lounge which was a great touch. On arrival the staff were very helpful. Checkin was very quick and instructions were clear. Breakfast on the top floor was amazing, hit food choices were ok, a bit limited but fine for me, if you want more choice the main... More 

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

It is always great to read that our guests return regularly to the Hotel and that we are able to meet your expectations. We look forward to welcoming you back soon. More 

Stafford, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy walk from Canary Wharf tube, shops, bars and restaurants. Also a nice walk to the pedestrian tunnel under the Thames to Greenwich. Maybe 20 mins though a park or along the the docks. Surprisingly quick and easy tube transfer to the city centre. Room was comfortable. Glad we didn't have a 'DLR view' room as we were aware of... More 

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Many thanks for leaving a review following your recent visit. It was good to read that you liked the Canary Wharf area, the breakfast great and the team nice. I have shared your comment regarding the bathroom with both the Head Housekeeper and the Facilities Manager; they both join me in apologising for the shortfall in service standards you received.... More 

Singapore
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked an executive room through booking.com, made request for higher floors and specifically not facing the DLR, as recommended by fellow travelers on Tripadvisor. On check in, I was on the 3rd floor, Asked at counter if they have higher rooms and the staff merely answered that all executive rooms are taken. Went to my room and was shocked to... More 

Was this review helpful? Yes
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for your feedback which certainly helps us to monitor and improve our services. I am pleased that you found your room to be of good quality and that you liked the Executive Lounge. I have shared your comments regarding your room allocation with the Front of House manger and she joins me in apologising for any shortcomings in... More 

Croydon, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in a king hilton suite with river view and boy what a view. Stayed on the 12th floor the room was bright airy clean and of course big. With two flat screen TVs a sofa and a lazy chair and foot stool. The bathroom had a bath and a separate shower cubical. And late evening staff turn your bedside... More 

Was this review helpful? Yes
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We are delighted that you enjoyed your time with us at the hotel especially the executive lounge. It was good to read that you found the team to be professional. Thank you and we look forward to welcoming you back. More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(30)
  • Jubilee line(18)
  • Very good(17)
  • Tube station(15)
  • South quay(14)
  • Junior suite(9)
  • Room service(9)
  • Staff were friendly(5)
  • Great Hotel(5)
  • Free upgrade(4)
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