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Hilton London Canary Wharf

4.0 of 5 South Quay, Marsh Wall, London E14 9SH, England
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Certificate of Excellence 2014
Hilton London Canary Wharf
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Hilton London Canary Wharf
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1,789 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dewsbury, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

Stayed at this hotel for the first time in a family room for 4. Easy reach of Canary Wharf tube station and next to Canary Wharf shopping centres. Staff were friendly, room was great and breakfast was really good. Will definitely stay here again and would highly recommend it to anyone. Only downside was that the wifi which I thought... More 

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Lowestoft
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is the third time we have stayed at the Canary Wharf Hilton and it maintains an excellence of service and cleanliness but most importantly the staff are so wonderfully caring and interested in making ones stay a pleasant one. On this occasion my wife and I were going for my 60th Birthday and had booked an Executive Room. This... More 

Was this review helpful? Yes 1
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

It is always a pleasure to read that our guests return regularly to the Hotel and that we are able to meet your expectations. We are also delighted that you enjoyed your time with us for your special birthday occasion (happy belated birthday) and it is particularly rewarding for us to receive such positive feedback. It will be a pleasure... More 

Brussels
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently stayed for one night at this hotel with my family (wife and two kids). Since this was a sight seeing trip I was originally looking for a hotel more central but after some research come across this hotel 'out' in Canary Wharf. And in hindsight I could have hardly been more central! The hotel is very close to Canary... More 

Was this review helpful? Yes 3
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We appreciate your feedback; it is great that you and your family enjoyed your visit at the hotel, especially your room, the Executive lounge and the service provided by the team. With regards to your comment on hotel signage, unfortunately the landlords of the Canary Wharf estate have restrictions so we are unable to increase/enhance our directional signage from the... More 

Brussels, Belgium
Top Contributor
122 reviews 122 reviews
33 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

It was our first stay in this Hilton. We decided to try a fresh hotel further apart from the center as were coming by car. Great choice: friendly reception staff, clean and spacious room (got HH Diamond upgrade to junior suite), excellent fittings and panoramic view over the Thames towards London City. Breakfast surpassed Hilton standards, exec lounge service and... More 

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

It was a pleasure to read that you enjoyed your first visit to the Hilton London Canary Wharf, in particular your room, breakfast and the Executive lounge. I have today spoke with the Front of House Manager with regards to your comment regarding the concierge team and she joins me in apologising for the shortfall in service you received. I... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at this hotel four times now and we have always been very happy with our stay. Rooms big, comfy big beds, large bathrooms and we have been lucky to have high floors with amazing views. Stayed recently on Sat (21.2) and upgraded to the executive rooms and was worth paying the extra amount. If you are staying... More 

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OliverStockland, Manager at Hilton London Canary Wharf, responded to this review

It is always great to read that our guests return regularly to the Hotel and that we are able to meet your expectations. I will certainly share your comments with the team and we look forward to welcoming you back once again. More 

Nuremberg, Germany
Top Contributor
57 reviews 57 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

this was our first stay in this hotel and we were extremely satisfied with te service and the price. The satff is very kind, helpful and attentive (apart from the concierge who expected us to say hello each time we passed by, we even did it but he was to snob to respond to our hello). But the rest was... More 

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Oliver S, Manager at Hilton London Canary Wharf, responded to this review

We appreciate you giving our hotel a try, it is great that you got to experience our style of property first hand and that you were extremely satisfied with the service. I have today spoken with the Front of House Manager in regards to your comment on the concierge team and she joins me in apologising for this shortfall in... More 

Littlehampton, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A good quality hotel, very clean and modern. Very impressed by the personal service we got from the staff, lots of little things that make a difference. A lovely breakfast included in the price. A bit pricey but good rates to be had at the weekend. Will definitely stay here again if there is a deal on.

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OliverStockland, Manager at Hilton London Canary Wharf, responded to this review

Thank you for taking the time to share your experience. It was good to read you enjoyed your stay and the service received from the team. More 

Helsingborg, Sweden
Senior Contributor
48 reviews 48 reviews
41 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hilton Canary Wharf has everything that you expect from a Hilton hotel, including good service, nice breakfast with lot's of choices and reasonably large rooms. The location is very convenient, because you only have to walk a couple of minutes either to the DLR or the Jubilee Line Tube station and there are lot's of nice restaurants in the neighbourhood,... More 

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OliverStockland, Manager at Hilton London Canary Wharf, responded to this review

I appreciate the time taken to post feedback and was happy to hear that you enjoyed your stay and the Canary Wharf area. Thank you. More 

Bournemouth
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second stay at this hotel. Both visits have been to attend concerts at the O2 which is 1 stop away on the underground. If you are arriving in London via Waterloo Station the hotel is easily reached by travelling on the London Underground Jubilee line to Canary Wharf tube station. It is a short walk through the... More 

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OliverStockland, Manager at Hilton London Canary Wharf, responded to this review

Thank you for choosing Hilton London Canary Wharf once again for your visit to London. I am glad you enjoy staying with us and find the rooms comfortable and the service at breakfast was good as well as the variety of breakfast items. We look forward to welcoming you back once again. More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Hilton Canary wharf for two nights from 20 February. We are Hilton Honours members and we were upgraded to a deluxe room upon arrival. As members we benefitted from the access to free wifi in the rooms and also complimentary bottled water. We were greeted really warmly on arrival by Avinash at front of house. He... More 

Was this review helpful? Yes
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review

We are delighted that you enjoyed your time with us at the hotel and it is particularly rewarding for us to receive such positive feedback. It will be a pleasure for me to share your comments with the entire team, in particular Avinash and Monica. Thank you and we look forward to welcoming you back in the near future. More 

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Additional Information about Hilton London Canary Wharf

Address: South Quay, Marsh Wall, London E14 9SH, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Canary Wharf 4*
Number of rooms: 282
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Also Known As:
Hilton London Canary Wharf Hotel London
Hilton International London
London Hilton
Hilton Canary Wharf
Canary Hilton Wharf
Hilton London Canary Wharf England
Hotel Style:
#33 Family Hotel in London
#81 Romantic Hotel in London
#102 Luxury Hotel in London
#175 Business Hotel in London

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