We have just returned from a fabulous trip to London with our 2 children aged 8 and 10. Being a Travel Agent to say that I am fussy is a gross understatement! We stayed at the Plaza on the River from 27th - 30th December. From the welcome from the staff to the teak beautiful floors .The touches were wonderful.We... more

The hotel was a few minutes of walk from Westminster, right on the river Thames. The staff was friendly and nice, the room was big and clean. The TV was great, it had a lot of channels, even the italian RAI. The breakfast was good, but the lounge was a little crowded in the late morning, so I suggest to... more

My one bedroom suite at Plaza on the River was a treat. Big spacious room and with views of the River Thames, the hotel is very good for long staying guests (I am spending 60 days here). The staff were very friendly and the rooms were kept immaculately clean. The only thing that bothers me though, is that I always... more

I booked one night at the Plaza as a suprise stay for my fiancee whilst in London. Have travelled extensively from dives to palaces and would not say that this is a 5 star hotel - but a good 4 star, with the added benefit of the well appointed kitchens in the suites. Had a 1 bedroom suite on the... more

The end of a two-week European trip with a night in London couldn't be better. The suite was perfect, the staff went out of their way to be helpful (finding great tickets at short notice for a West End show) and the restaurant was wonderful more

I booked this apartment for a family weekend trip to London and I can honestly say that we received first class treatment from the moment we arrived to the day we departed. The two bedroom suite we stayed in was a modern, clean and luxurious place to stay - We will definitely use again more

Like most Plaza hotels it had exceptional customer service. Food was first rate at restaurant. Some overtones of British Pompousness but not enough to get in the way of an enjoyable stay. Generally friendly and responsive. Wonderful suite with full amenities - Espresso coffee maker, decent fridge etc. more

Perhaps it was bad luck or it was a bad day for Plaza at the River, but our experience here was awful. We arrived after the check in time, but our room was still not ready. The receptionist gave a reason, but she spoke so quickly, and with such odd English, we didn't understand. However, she did agree to look... more

I spend about 7 months of the year in hotels...so i like to think i know something about them. I have stayed in some great hotels, and i've stayed in some really nasty holes.....this was one of the worst. The rooms full of tatty IKEA-style furniture, which, like all junk, ages very badly. The linen, towels, shampoos, soaps etc all... more