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Plaza on the River - Club and Residence

5.0 of 5 18 Albert Embankment, London SE1 7TJ, England
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Plaza on the River - Club and Residence
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Plaza on the River - Club and Residence
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829 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Still i cant forget my incredibility stay in this hotel! Where i have to start telling? Huge room ,Xlarge Bathroom , exellent room service , bery good quallity of food, perfect bed you can do the best sleep on it, Super Extra Clean !!! What else can i say ? Just booking it without second thought.

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Emmanuel S, WOW – thank you very much for your comment posted on Tripadvisor. I am glad that you enjoyed your stay so much. Please feel free to contact us in the future to book one of these Huge room with Xlarge Bathroom. We are looking forward welcoming you back. Kind Regards Gabriella Kolber Front of House Manager More 

uk
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Absolutely stunning. Booked for a xmas trip to London, everything was perfect. Great room, staff very helpful and friendly, great location. Decided to dine there too and the food was out of this world. Only minor criticism was room was too hot and took a while for aircon to kick in. Will go back!

Was this review helpful? Yes
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear fatcatpanther, Thank you very much for taking the effort and posting such a lovely comment. I am glad to hear that you had a pleasant pre-Christmas trip. We are looking forward welcoming you back after the festive season as well. Kind regards, Gabriella Kolber Front of House Manager More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 3rd stay at this hotel. This time we definitely felt the need to share our experience. Our stay was by far the best this time. We stayed for our wedding anniversary. We received exceptional customer service, with friendly staff always willing to assist. We felt very welcomed. The views from the river-view rooms were relaxing at night... More 

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Mahra A, Thank you very much for visiting Plaza on the River Club and Residence. I am glad to hear that you have collected nice memories and enjoyed the staff's hospitality, were satisfied with the apartment and the facilities. We are looking forward welcoming you back. Please note that we have valet parking facilities available so our colleagues will... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed in hotels in many cities but the service and value for money i received at here was outstanding, I will surely return soon. Annett at The Chino Latino is a great asset, surely made us feel comfortable.

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Shadrach S, Really thrilled to read your review thank you so much for sharing - I will be sure to pass the feedback on to Anett and her team. We are looking forward welcoming you back either at Plaza on the River or Chino Latino Restaurant. Kind Regards Gabriella Kolber Front of House Manager More 

Chicago, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

With one day in London, Park Plaza was perfect for exploring the Westminster sights and discovering some interesting new attractions south of the Thames. A on bedroom suite was ideal for a family traveling with 1 child. While we were only there for 1 day, the in room kitchen would be useful for a longer stay. Easy access to the... More 

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Philip D, Thank you very much for writing your comment. I am glad that you found the location perfect in order to reach main city attractions even on foot. We are looking forward welcoming you and your family back. Kind Regards Gabriella Kolber Front of House Manager More 

Portsmouth, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel very good customer service very spacious studio room but drain in bathroom ver smelly and a lot of black markings in the shower I had to rinse shower out before we could use it. Good location 5mins from train station a pleasant stay I did mention the problems with the bathroom to reception on leaving .

Was this review helpful? Yes
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Susan C, Thank you very much for sharing your thorough comment about your hotel experience. I find your review valuable and glad that you mention the hotel location and the customer service. Thank you for your compliments. We have reported your comment on the day to our Housekeeping Team to rectify. You are always being most welcomed at Plaza... More 

Manhattan, New York, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a great stay in a spacious suite with river views and a kitchen used for leisurely breakfast and as much coffee as I wanted. It was like being at home. No, it was better than being at home! The location is excellent with the Vauxhall Station nearby and MI-6 down the road. Makes one feel very secure!

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Richard S, Glad you had such fantastic stay with us recently. Having a nice coffee in the morning is indeed a good way to start a lovely day. I am glad that you enjoyed your stay and we are looking forward hearing back from you. Kind Regards Gabriella Kolber Front of House Manager More 

Camberley, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We were a party of 14 looking for 1 night stay in London and wanted to be close to the Southbank for the xmas market and easy access to Central London. Chose to have 3 x 2 bedroom suites which can sleep upto 5 in a room . Excellent choice, suites were really well appointed even had dishwasher ! 2... More 

Was this review helpful? Yes
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Ann H, Thank you very much for your recent stay with us and to share your feedback with the rest of the world. I am glad that you all found the hotel, the location convenient and the staff helpful. We are looking forward welcoming you all back together or individually. Kind Regards Gabriella Kolber Front of House Manager More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Great rooms, great sercice, good location. Walking distance to most attractions, however a bit to the tube. Otherwise perfect for holiday. We were upgraded to a two bedroom flat with two bathrooms. The staff was very helpful with all questions.

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear MikaelM, I'm really pleased you gave us a go on your recent visit to the hotel, and I'm even happier that you enjoyed it so much. We shall hopefully see you again on your next visit into London. Kind Regards Gabriella Kolber Front of House Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I did not have great expectations at the time of booking but I realized since the very first message I received for my booking confirmation how kind and professional (well trained) the staff was. Service was at same time kind and efficient, very attentive room service. I advised it was a trip to celebrate my wedding anniversary and received very... More 

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear W6167YPmarcof, Thank you for writing your review about your recent stay at Plaza on the River Club and Residence. Allow me to congratulate you once again on your wedding anniversary. I am pleased to hear that you have chosen us to celebrate such a special occasion. Thank you very much for highlighting the professionalism of our staff members, they... More 

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Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London, England
Hotel Style:
#71 Business Hotel in London
#85 Luxury Hotel in London
#96 Romantic Hotel in London
#104 Family Hotel in London

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