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All 1,063 London hotels

Plaza on the River - Club and Residence

5.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)
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Ranked #112 of 1,063 Hotels in London
A recent review
5 of 5 stars reviewed 2 days ago
Fahey_10 London, United Kingdom
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814 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a wonderful stay in "Plaza on the River". The staff were very welcoming, even gave us a glass of champagne on arrival as we were celebrating a special occasion. Our room was amazing, we had a sitting room with sofa bed which my daughter slept in which even had a kitchen area with table and chairs, a separate... More

Review collected in partnership with Park Plaza Hotels

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london, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

hotel location, rooms and friendliness of the staff is fantastic. cant fault the hotel. The food in the restaurant was excellent, highly recommend the taster menu. OVERALL THE EXPERIENCE WAS FANTASTIC

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our stay at this hotel. The hotel room was very clean, comfortable and spacious, the views were fantastic. The staff were all very personable, friendly and helpful we received great customer service. The food was also really nice. Our stay was very enjoyable and would definitely return to this hotel in the future.

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Emma C, Thank you for taking time to share such kind words on your recent experience. Thrilled you enjoyed it, and we look forward to seeing you again very soon, Kind Regards, Gabriella Kolber Front of House Manager More

Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed 5 days in one of the river side appartments and our entire stay at Plaza on the River was quite enjoyable. The location is convenient. Quality of the hotel and restaurant is very good. Most noticeable was the service of the personnel which was great and felt quite sincere. This really makes a difference and added to our... More

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Paul N, Wow… what a fantastic comment. Thank you very much for choosing Plaza on the River for your family trip to London. I am extremely happy that you were satisfied with the service. We are proud to provide professional customer service and ensure we meet our guests’ expectation. We are looking forward welcoming you back. Kind regards, Gabriella... More

Liverpool
Top Contributor
50 reviews 50 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

If they did the Plaza on the River would win this hands down. The customer service is second to none, it is like a golden thread running throughout all staff. They say the best leaders lead by example and this is certainly true here. Gabriella (Front of House Manager) clearly instills an excellent ethos in her teams which is reflected... More

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Chris B1959, Thank you very much for your compliments in regards to room related facilities, food and mostly the helpful staff. I am looking forward to the next opportunity to be standing at your disposal. Please feel free to contact us prior to your X-mas shopping tour to London, so we can assure you have one of the balcony... More

Senior Contributor
44 reviews 44 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this hotel last minute and what a find. It's staff are incredibly personable helpful and friendly. Making a business traveller feel very welcome. The rooms have amazing views and beautifully presented. Definitely a hotel to add to my favourites when in town

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Stephen Alan Hardy, Thank you very much for your compliments in regards to river view room choice, room related facilities, helpful staff and being felt amazing. I am looking forward to the next opportunity to welcome you back at Plaza on the River Club and Residence. With warm regards, Gabriella Kolber Front of House Manager More

Saratoga, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The Plaza on the River, which bills itself as a 5-star hotel, is next to the Park Plaza Riverbank (4-star). I have to say it is very nice. I booked it through Priceline at $190/night and, for that price, it was a great deal. The restaurant in the property is very, very good, for any hotel (or anyplace really.) Wonderful... More

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear MicahelD, Thank you very much for sharing your valuable opinion about pro&con experiences. Overall I am glad to read that you found it a great place and would like to recommend visiting us. You are most welcomed Plaza on the River Club and Residence on your return to this fabulous city. Kind regards, Gabriella Kolber Front of House Manager More

Vienna VA, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was my third stay at Park Plaza. This time I had an efficiency apartment in Plaza on the River. It was a very nice room which was large for a single traveler and including cooking facilities with dish washer, full dishes and cutlery, and even a clothes washer/drier combination. It was a very nice set-up with a huge walk... More

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Richard Wayne S, Thank you very much for taking your time writing your comment. Thank you very much for your loyalty toward Plaza on the River. Thank you for highlighting some of the best room features as well as our Chino Latino Restaurant. You are most welcomed at Plaza on the River Club and Residence wherever you travel brings... More

Riyadh, Ar Riyad, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been stayed with my family in this terrific hotel 7 wonderful nights , I'm really impressed with all nice things in this hotel, starting with warm friendly behavior of staff, then very amazing location, nice food & beverage and very clean rooms. I strongly recommend for any purpose of staying either business or pleasure. It really deserves all... More

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Hamman A, What a wonderful comment. Thank you very much for sharing your experience with others. Indeed the balcony rooms are amazing and worth the money. We are looking forward welcoming you back. Kind regards, Gabriella Kolber Front of House Manager More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed a three night stay starting on the 25th of October, Me and my new wife checked in at about Midnight, when we got our room we were dumb struck by the view London from this angle looked beautifull. Our apartment was clean and well equiped. We really had the stay of our lives we sampled the room service... More

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Eddy C, Thank you so very much for taking the time to write your review, it was a real pleasure reading it. I am glad that you had enjoyed your view, and I agree that the views are well worth it, especially in the afternoon, evening. We are looking forward welcoming you back. Please feel free to contact us... More

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Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London, England

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