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Plaza on the River - Club and Residence

#148 of 1,059 Hotels in London
Certificate of Excellence
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18 Albert Embankment, London SE1 7TJ, England
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1 room 1 adult
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1,037 Reviews from our TripAdvisor Community

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Medfield, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in London for a few days on our way back from Africa and stayed here on the recommendation of relatives. The advice was poor. The hotel is adjoined to a condo complex under construction and loud sounds of banging etc. began at 7am everyday, even after we requested a room change. The decor is dark and aged 1980s-ish.... More 

Helpful?
Thank MedfieldTraveller
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Arrived before check-in, luckily our room was ready. The first lady that checked us in was very nice and friendly (agata I think). When asked for pre authorisation for the card, there was an issue with the payment but we were told that everything was fine. At around half 6 in the evening, I got a call to come down... More 

Helpful?
2 Thank Enda S
Liverpool, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely one night stay for our daughters 16th birthday. Rooms very spacious and spotless. Gorgeous river views. Location good for buses and tube to explore London. Service excellent - we were made to feel very special as guests. Breakfast beautiful and service first class. I would recommend this hotel and we will return again. Thank you !

Helpful?
1 Thank SUSAN477
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Susan477, Happy Birthday again. Thank you for your comment and I am glad to hear that you have chosen us to celebrate such a special occasion. I will ensure the Breakfast team gets a copy of your comment. Kind regards, Gabriella Kolber Front of House Manager More 

wales
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has excellent rooms and levels of service. Very good quality of linen, pillows, etc ensuring a good night sleep. Suites are very large many with large balconies with views of Westminster palace and the river Friendly efficient service from reception to housekeeping to restaurants concierge Location is not as central as park plaza county hall and Westminster bridge... More 

Helpful?
1 Thank powyswales
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear powyswales, Thank you for your effort posting this lovely comment. I am glad to hear that you have enjoyed the services and found the apartment comfortable for you. We look forward welcoming you back soon. Kind regards, More 

Oslo, Norway
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice stay at a great hotel. A little error when we arrived, but the hotel made it all well again later. The service were top notch, and we love to come back some other time. Thanks for a wonderfull short vacation :-)

Helpful?
Thank Thomas S
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Thomas S, Thank you for posting your comment. I am glad to hear that my team managed to sort out the little error with your booking and you enjoyed your Christmas shopping. We look forward welcoming you back soon, maybe for Easter? Kind regards, Gabriella Kolber Front of House Manager More 

Lytham St Annes, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

What a fantastic location, great staff and just when it couldn't get better a lovely cooked breakfast included. Well done! About 6 minutes walk from Vauxhall tube station which is easy on one direction and 15 minutes to Waterloo in the other but a lovely walk along the river looking at Parliament

Helpful?
Thank David B
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear David B, Thank you for your fantastic review. Indeed what a great start of the day of the day a Full English Breakfast. Please feel free to contact us to book again one of the Parliament view apartments in the future. Kind regards, More 

Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I booked this hotel as a Christmas surprise for my husband, I have been off work with back problems and couldn't travel too far and my husband loves taking photographs of London, so this hotel was ideal. The suite we stayed in was perfect, we had a fantastic view overlooking Big Ben and the London eye. We had everything in... More 

Helpful?
1 Thank Hevkev1982
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Hevkev1982, Thank you for your lovely comment. I am glad to hear that you have enjoyed your stay. We look forward welcoming you back shortly, hopefully your back will be healed by then. Kind regards Gabriella Kolber Front of House Manager More 

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