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All 1,073 London hotels

Plaza on the River - Club and Residence

5.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)
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Ranked #83 of 1,073 hotels in London
A recent review
4 of 5 stars reviewed today
Clarisita Madrid
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782 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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Madrid
Contributor
17 reviews 17 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed today NEW

Modern clean rooms and nice, efficient staff. Depends on what you intend on doing, this might be a bit far away. There are construction works right by the hotel, so if you intend on sleeping in the morning, you might not be able to due to the noise.

Was this review helpful? Yes
Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

we had booked this hotel online and were not sure what to expect, based on previous experiences of booking online. We had booked a 1 bedroom apartment as we were travelling with our 21 year old daughter. Before we arrived we were offered an upgrade to a room with a river view and balcony for an additional 30 Pounds per... More

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Gabriella_Kolber, Guest Relations Manager at Plaza on the River - Club and Residence, responded to this review

Dear Lilibee243, It is great pleasure reading your review on Tripadvisor in relation to your recent visit to Plaza On The River. I appreciate your passionate words for the hotel and its location, the lovely gesture of complimentary laundry from the staff and especially the competence and helpfulness of our employees. I am very happy to learn that our staff... More

Skien, Norway
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had five really nice days in this hotel:)) Two adults with a child of 12. Opportunities to use the kitchen in the room was fine. The view from the room was amazing, balcony and good quality at all:) When we had some problems with the Wifi the first day, the hotel fixed it quickley. Service was very good -... More

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Gabriella_Kolber, Guest Relations Manager at Plaza on the River - Club and Residence, responded to this review

Dear Odd Horg J, Your overwhelming feedback is much appreciated, I am so glad we made such an impression! Thank you so much for your support. Be assured that we also noted you were not completely satisfied with our wifi connection. We look forward to welcoming you back in the near future. Kind regards, Mohammed Aftab Guest Relations Manager More

Senior Contributor
29 reviews 29 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I traveled to London with my wife and 4 kids (ages 14, 13, 10, 7). We loved the location of the hotel. And, the residence we stayed in had two rooms, a pull out couch and a kitchen. The kitchen with kids saves money and is very convenient for eating breakfast, taking a break during the day or having some... More

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Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear ThomasTellsAll, What a fantastic review - thank you so much, on behalf of the Guest Relations Team at Plaza on the River Club and Residence. Out Two bedroom apartments are mainly designed for families and with the kitchen facilities are extremely popular during the school breaks. Please feel free to contact us in the future to book one of... More

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have only positive things to say about this beautiful property and its' exceptional staff. We had contacted them prior to arriving regarding our trip and the reasons behind it. We were hoping for this to be a dream come true trip for our son who has special needs. From the moment we arrived we were greeted with warmth and... More

Was this review helpful? Yes 3
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Kbarbk29, I'm very happy to hear that you had a fantastic stay and your son ‘dream came through’ He was indeed really into Sherlock Holmes, London and I could see plenty of postcards in his hands, that he did not want to put the those bags. All my team and the rest of the hotel are working really hard... More

Grand Rapids
Top Contributor
71 reviews 71 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a river view on a higher floor. Very nice room. Big, clean, comfortable, well appointed, good beds. it isn't cheap, but hey, you're on the South Bank of the Thames and close to Big Ben. Great service. If you want to pamper yourself with a very solid property in a great location, check out Plaza on the River.

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear GRtraveler26, Thank you for taking the time to share your review on TripAdvisor. I am pleased to have read that you enjoyed your time with us here at Plaza on the River. Please feel free to contact us prior to your next reservation and we can inform you about any promotions we have on the room rates. We are... More

New Delhi, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in their one bedroom apartment with a river view for 5 nights. Excellent view! Apartment was comfortable with all the amenities. Housekeeping was helpful. Chocolates given at the time of turn down service were good too! Location of the hotel is nice and it's a short walk to vauxhall underground. Building under construction next doors is an eyesore but... More

Was this review helpful? Yes 1
Gabriella_Kolber, Guest Relations Manager at Plaza on the River - Club and Residence, responded to this review

Dear Devesh, Thank you very much for taking the time to share your experience with us. I am thrilled to hear that you were treated to the luxury of Plaza On The River and took advantage of all the complimentary amenities. I will be sure to share your comments with our teams internally. If you have any further questions or... More

Portsmouth, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My girlfriend booked this hotel for one night. We stayed in park plaza on Westminster bridge and was very impressed. We booked a hotel with a view of the river. We checked in, everything was fine. We were told our room would be on the third floor, when we arrived at the room, it was pleasant, nicely decorated. However the... More

Was this review helpful? Yes 2
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Erees92, Thank you for taking the time to post your review online. I was very disappointed to read about your experience with us on this occasion, please accept my sincerest apology. It was with concern that I read about the unfortunate coincidence of events during your visit. You will understand however, that the construction next door is carried out... More

Leeds, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 14, 2014

Visited as a family of 5 - stayed in the residences really great option for families. Clean with loads of space and good deal on breakfast. Only small niggle was that room we were allocated was not ready at 3 pm and we had to be reallocated to a lock off and we had very noisy neighbours (not the hotels... More

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Cathrine2166, Thank you for posting your review on TripAdvisor. Please accept my apologize for the slight delay with the room. On a lighter note I am pleased to hear that you have enjoyed your stay and found the room convenient for you and your family. We look forward to welcoming you back soon. Please feel free to message me... More

Plano, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2014

I traveled to London with my husband and son to celebrate his college graduation and this could not have been the more perfect place for us to stay. We had a two bedroom suite for the 3 of us and it was perfect. Basically like a small apartment for our 3 nights. The view from our room was of the... More

Was this review helpful? Yes 1
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Greenytx, Thank you so much for this praising feedback regarding your recent stay at our Hotel. I was extremely happy to read that you felt extremely well in our Hotel and that you thoroughly enjoyed your stay with us. Also please allow me to thank you for your recognition of our staff, highlighting our Concierges Department for their efforts... More

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Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#45 Business Hotel in London #66 Luxury Hotel in London #83 Romantic Hotel in London #100 Family Hotel in London
Hotel Class
Number of rooms
66

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