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All 1,073 London hotels

Plaza on the River - Club and Residence

5.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)
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93%
Ranked #85 of 1,073 hotels in London
A recent review
5 of 5 stars reviewed 2 days ago
mrkmns Portland
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749 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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English first
Portland
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel with family for a week. The staff were friendly and helpful. It is walking distance to the Tube and close enough to a lot if the sights that you can walk there. Big Ben, Parliament and they Eye are visible from the balcony. I would definitely stay there again.

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Moscow, Russia
1 review
4 of 5 stars Reviewed 2 days ago NEW

I'd like to recommend the hotel to my friends because of its service, good location to the centre, very good furnished appartments ( everything is in the appartments: dishwashing machine, laundry washer, stove, microwave, toaster, kitchen appliances, dishware, fridge - we use all). The staff is very attantive and obliging.

Review collected in partnership with Park Plaza Hotels

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London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I would highly recommend this accommodation for a romantic weekend; great location; only downside if you are sharing the apartment with another friend/couple, make sure a decent mattress is put on the sleeper couch in the lounge; works out much cheaper to stay in the apartment than booking a hotel room, as the kitchen is fully equipped for eating-in and... More

Review collected in partnership with Park Plaza Hotels

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Sandbach, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed one night with my mum and sister for my mum's 60th birthday. I had asked for an upgrade to a river view as it was a special occasion and they obliged free of charge, so that was great. The room was fab apart from the strong smell of cigarette smoke (in a supposedly non-smoking room) which we complained... More

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Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear HelenW, Thank you for taking the time to post your review. I am pleased to have read that you enjoyed your time with us despite the slight delay with your room. I can see however that the inspiration service provided by our dedicated Housekeeping Team, the balloons, card etc were appreciated and worth the wait. We are looking forward... More

Reading, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I booked just an overnight stay, but I was treated as if I was staying for months and a very valued customer. I arrived late and had a fast check-in and also a very fast check-out the following morning.

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Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear StephenJ, Thank you for taking the time to post your review. I am pleased to hear that you were satisfied with our service and even though you had a fast check in/out, the team look after well and were professional. At Plaza on the River we always strive to deliver 100% Guest Satisfaction and I am happy to see... More

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 1 week ago

We stayed 8 days, the location was very good we had a great view over the river. We booked an apartment which was a good size, We did have a problem with the sink in the bathroom (slow drain), engineering came up and worked on it for 20 minutes but was still no better. Loved the amenities, washer/dryer was great,... More

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Gabriella_Kolber, Guest Relations Manager at Plaza on the River - Club and Residence, responded to this review

Dear Vince C, Your lovely feedback is much appreciated, I am so glad we made such an impression! Thank you so much for your support. Be assured that we also noted you were not completely satisfied with our sink drainage and we are currently working closely with the engineering departmen to fix this according to your needs. We look forward... More

Madrid
Contributor
17 reviews 17 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Modern clean rooms and nice, efficient staff. Depends on what you intend on doing, this might be a bit far away. There are construction works right by the hotel, so if you intend on sleeping in the morning, you might not be able to due to the noise.

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Gabriella_Kolber, Guest Relations Manager at Plaza on the River - Club and Residence, responded to this review

Dear Clarisita, We truly appreciate your highly praising feedback regarding your stay at Plaza On the River. It was great to read that you had such a memorable visit and also rather little inconvenience for the location to your taste. Although we are only 7 minutes walk from Vauxhall underground station and 10 minutes walk from the Houses of Parliament.... More

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

we had booked this hotel online and were not sure what to expect, based on previous experiences of booking online. We had booked a 1 bedroom apartment as we were travelling with our 21 year old daughter. Before we arrived we were offered an upgrade to a room with a river view and balcony for an additional 30 Pounds per... More

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Gabriella_Kolber, Guest Relations Manager at Plaza on the River - Club and Residence, responded to this review

Dear Lilibee243, It is great pleasure reading your review on Tripadvisor in relation to your recent visit to Plaza On The River. I appreciate your passionate words for the hotel and its location, the lovely gesture of complimentary laundry from the staff and especially the competence and helpfulness of our employees. I am very happy to learn that our staff... More

Skien, Norway
1 review
5 of 5 stars Reviewed 1 week ago

We had five really nice days in this hotel:)) Two adults with a child of 12. Opportunities to use the kitchen in the room was fine. The view from the room was amazing, balcony and good quality at all:) When we had some problems with the Wifi the first day, the hotel fixed it quickley. Service was very good -... More

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Gabriella_Kolber, Guest Relations Manager at Plaza on the River - Club and Residence, responded to this review

Dear Odd Horg J, Your overwhelming feedback is much appreciated, I am so glad we made such an impression! Thank you so much for your support. Be assured that we also noted you were not completely satisfied with our wifi connection. We look forward to welcoming you back in the near future. Kind regards, Mohammed Aftab Guest Relations Manager More

Senior Contributor
34 reviews 34 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I traveled to London with my wife and 4 kids (ages 14, 13, 10, 7). We loved the location of the hotel. And, the residence we stayed in had two rooms, a pull out couch and a kitchen. The kitchen with kids saves money and is very convenient for eating breakfast, taking a break during the day or having some... More

Was this review helpful? Yes
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear ThomasTellsAll, What a fantastic review - thank you so much, on behalf of the Guest Relations Team at Plaza on the River Club and Residence. Out Two bedroom apartments are mainly designed for families and with the kitchen facilities are extremely popular during the school breaks. Please feel free to contact us in the future to book one of... More

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Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#45 Business Hotel in London #68 Luxury Hotel in London #88 Romantic Hotel in London #108 Family Hotel in London
Hotel Class
Number of rooms
66

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