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Smart Hyde Park View Hostel

16 Leinster Terrace, London W2 3EU, England
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1 room 1 adult
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Smart Hyde Park View Hostel
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241 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

The staff was really friendly, awesome ambient. With all the freezing weather on the outside, the room was always warm when we arrived, as well as clean and comfortable, really good choice for a low budget.

Helpful?
Thank Claudia C
UK
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My friend book a twin room in this place and hen I descovered it was an hostel, I was worried. In fact, from arrival to departure, the experience was great. The room and ensuite were a very good size and extremely clean. I've been in hotel in London that pretends to be a 3 or 4 stars hotel and saw... More 

Helpful?
Thank lajulieUk
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

We went as a group of 23 students and slept in rooms of six and four. The rooms were really tiny and there was not much space for our six suitcases. The lockers under the bed was brilliant. We had dine problems Flushing the toilet and the Windows was quite hard to open and close. Before we left we read... More 

Helpful?
Thank Christin n

Travelers are raving about these London hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 21, 2015

I stayed at the Smart Hyde Park View Hostel on 19th December with my partner and we weren't expecting anything amazing as it is a hostel and not a hotel however our experience was awful! We got into our room and there was barely room to walk around the bed, the walls were dirty, I had asked for a bath... More 

Helpful?
1 Thank Christie A
Southend-on-Sea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 16, 2015

If you want the worst service in London, this is the place to stay! Ali is the best at giving you the worst service ever! I have travelled a lot but this is awful! Value for money is great but try another place!

Helpful?
1 Thank brianuk_10
Smart Hostels L, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this review

Thank you for your review. We are sorry to hear that your stay with us wasn't as good as expected :(. We love what we do and we try to do it the best we can. Our staff are constantly being trained and reviewed by their managers, we take customer service very serious in our company and ensure it is... More 

Catterick, United Kingdom
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 9, 2015

I can't say anything but good things about this hostel/hotel because we were treat amazingly while we were here. The reception staff were fantastic, so polite, friendly and very courteous. We only stayed the one night in a private en-suit room. The room was very clean, more than adequate for the 2 of us. There was tea & coffee facilities... More 

Helpful?
Thank Lindseyw897
Smart Hostels L, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this review

Hello and thank you very much for the amazing review and rating. You are always welcome to come back and stay at our Hyde Park View hostel! :) Best regards from Smart Hostels Team More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 6, 2015 via mobile

Stayed at this hotel for the weekend. It was alright for what we wanted it, cheap and close to everything. Really small room for six people, but for 2 nights was ok. But to be honest, i didnt like how they charged for money for everything. We had to do the check out at 10 am, and because we didn't... More 

Helpful?
Thank Inmavargas
Smart Hostels L, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this review

Thank you for review and feedback! We try to offer cheap accommodation for low budget travelers at very good location, the prices we offer do not include lockers/storage charges and towels as most of our customers do not need to use them therefore they do not end up paying for things they do not need. We hope to see you... More 

1 review
4 of 5 stars Reviewed December 5, 2015 via mobile

The staff of the hostel was very friendly and helpful. I checked in at 1 am and out at 5 am and was helped very well both times. The room (female dorm for 6) was small, but fine. When people don't use lockers, it gets quite stuffed. The beds themselves are short, but since I am about 5 ft 6... More 

Helpful?
Thank Paulien Z
Smart Hostels L, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this review

Hello! Thank you very much for your your feedback and review! I hope you'll be back very soon in our hostels! Kind regards from Smart Hostels Team More 

Buenos Aires, Distrito Federal, Argentina
Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed November 22, 2015

The rooms are small and not cozy at all, BUT the location is great (just a few metres away from Hyde Park, Kensington Gardens and Lancaster Gate tube station), the service is good (24h reception, decently priced bar, daily cleaning) and the breakfast is free and unlimited from 7.30 to 9.30 am. Ideal to get stuffed and energized before a... More 

Helpful?
Thank Daniela M
Smart Hostels L, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this review

Hello and thank you very much for the amazing review! Please come back anytime, we'll be happy to see you again soon! :) Kind regards and happy travels, Smart Hostels Team More 

County Dublin, Ireland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 18, 2015

Myself and my boyfriend stayed in this hostel last week for four nights. I had read some of the negative reviews the night before arriving so I was feeling a little concerned! However it was far better than I thought it would be. Location is perfect, a 5 min walk from Queensway tube station, and about 7 min from Bayswater.... More 

Helpful?
Thank Christina P
Smart Hostels L, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this review

Hello Christina! Thank you for the amazing feedback! Please come back soon, looking forward to see you! :) Kind regards from Smart Hostels Team More 

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