We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The W14 Kensington

3.0 of 5
Hotel website
16 - 22 Gunterstone Road | West Kensington, London W14 9BX, England (Formerly Ace Hotel)
Special Price
10% OFF - BOOK NOW
The W14 Kensington
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ranked #52 of 692 Specialty Lodging in London
A recent review
4 of 5 stars reviewed yesterday
WA_Lexy Battle Ground, WA
Add Photo Write a Review

902 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    292
    340
    119
    61
    90
See reviews for
162
208
100
151
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (902)
  • Mar-May only
    (256)
  • Jun-Aug only
    (230)
  • Sep-Nov only
    (191)
  • Dec-Feb only
    (225)
All months
Battle Ground, WA
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for 3 nights in June. This former youth hostel has been gutted and remodeled into a lovely, modern hotel. The paint, carpet, furnishings, linens and window treatments were all very new and well appointed. The queen size bed was very comfortable. The only reason I did not give this place an excellent is because the rooms are... More 

Was this review helpful? Yes
Killington, Vermont
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a great time in London, & the personnel here made it even better. We will stay here again. Close to several tube stops & good restaurants nearby too. 😄☺️😎😀😏😃😏😌😋👪👩‍👩‍👦👨‍👨‍👦👬👩‍👩‍👧👨‍👩‍👧👨‍👩‍👧‍👦

Review collected in partnership with this hotel

Was this review helpful? Yes
Warsaw, New York
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is located in the typical English terrace house, acculay 2 joint into one. No elevator, narrow staircases. Clean. Area around is quiet, hotel lies on small street. Close to the tube station "Barons court" - 5 minutes walk. Rooms are small but nice. Basic amenities. Breakfast in the Continental style (no hot food) - cheese, cold cuts, cerels (choice... More 

Was this review helpful? Yes
Community of Madrid, Spain
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location, very helpful staff, modern and beautiful rooms. Loved our stay in London! Underground is just a few blocks away, 10 minute ride to Victoria or Picadilly. Really Nice and quiet neighborhood.

Review collected in partnership with this hotel

Was this review helpful? Yes
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Conveniently located near Baron´s Court tube station, in a calm and nice neighborhood. Staff are nice and polite, breakfast is good. Rooms are a bit small but are very well equipped, clean, and everything looks brand new. Garden is nice and perfect for staying and have a drink. Should be considered (at least it would be in any country in... More 

Was this review helpful? Yes
Paris, France
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great high spec hotel on the perfect line (Piccadilly) to visit attractions! Very good service & good breakfast but not continental as described (no hot food) I do wish check out was slightly later :)

Review collected in partnership with this hotel

Was this review helpful? Yes
Helsinki, Finland
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Pros: Easy to find, nice neighbourhood, close to a tube station. Good breakfast. Free storage of luggage on the departure day. Direct tube train to Heathrow. Cons: Fitted carpet (but obviously clean, as we didn't get any symptoms). Occasionally minor problems with the Wi-Fi. Soundproofing not perfect.

Review collected in partnership with this hotel

Was this review helpful? Yes
Alexandria
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great location. The staff were lovely and always helpful. The breakfast room out in the garden was nice, and the breakfast itself was very good, with a wide variety of things to eat and drink, ( and this without serving a hot meal, very nice!) The only thing I found hard with this hotel - it doesn't have a lift,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Cornwall
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed overnight for a performance at the Albert Hall I can say this Hotel is very good with excellent staff who know what they are doing reception desk gives you confidence as soon as you walk in. Would not hesitate to recommend this hotel that is in a quiet street with 2 tube stations within 5mins of the Hotel All... More 

Was this review helpful? Yes
Inkoo, Finland
4 of 5 stars Reviewed 1 week ago NEW

The service in the hotel was really good and workers were friendly and polite. The room was clean and trig. Location is presentable, it is 300 meters away from Barons Court station and there is a grocery store at a short distance. The best thing was tranquility and the thing I liked the least was that there were no spoons... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

343 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (147)
Viewed
Room/suite (50)
Viewed
Bathroom (30)
Viewed
Hotel & grounds (18)
Viewed
Dining (5)
Viewed
View from room (5)
Viewed
Other (39)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (119)
Viewed
Double Room (25)
Viewed
Restaurants and Bars (14)
Viewed
Single Room (19)
Viewed
The Hotel (12)
Viewed
Triple Room (23)
Viewed
Twin Room (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (77)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (65)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
Shoreditch
Ace Hotel London Shoreditch
Ace Hotel London Shoreditch
#342 of 1,052 in London
4.0 of 5 stars 489 reviews
St Paul's Hotel
#71 of 1,052 in London
4.5 of 5 stars 204 reviews
Kensington West Hotel
#716 of 1,052 in London
3.0 of 5 stars 319 reviews
Show Prices
Show Prices
Show Prices
Simply Rooms & Suites
#593 of 1,052 in London
4.0 of 5 stars 138 reviews
Castletown House
#41 of 692 in London
4.5 of 5 stars 243 reviews
W14 Apartments
#159 of 692 in London
4.5 of 5 stars 4 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay