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All 623 London accommodations

The W14 Kensington

3.5 of 5 Hostel   |   16 - 22 Gunterstone Road | West Kensington, London W14 9BX, England (Formerly Ace Hotel)
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Ranked #273 of 623 Specialty lodging in London
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333 people have reviewed this hotel

Traveler rating
    59
    83
    67
    46
    78
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43
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel as I was attending a trade fair and Olympia. The hotel was being renovated at the time and I was given a brand new room! The service was excellent with very helpful staff and a smashing breakfast. Very good prices also make this hotel very attractive for anyone travelling to London.

Was this review helpful? Yes 1
Denmark
1 review
3 of 5 stars Reviewed 1 week ago NEW

A nice hotel - but during noticeable rebuilding. Not a good staircase to the reception - especially with two heavy bags, a folding pram and a 1½ year old child. The steeps were to big for both adults and children. The staircase down to the room were to steep and the steps to narrow. But the staff where kind to... More

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Groningen, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

new hotel, quiet street, modern rooms affordable in west london, 20 min on bike to kensington/hyde park. friendly staff. Reception open til late. Great shower and airco. Breakfast decent. Located in Hammersmith. Totally refurbished.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
122 reviews 122 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 4 nights and would recommend the location & the W14 to anyone who wants to be a short trip to all main London attractions, local restaurants & train stations. The staff at the W14 were lovely. Helpful with any requests we had, easy going and great for any advise regarding getting to places, booking... More

Was this review helpful? Yes 3
Stockton-on-Tees, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

DO NOT STAY HERE!! We called before booking to ask about parking and were told there was on site parking. When we got there, there was only parking on the road which was a maximum stay of 8 hours a day and you were fined if you stayed longer. You also needed to renew your parking ticket each hour meaning... More

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Was this review helpful? Yes 1
Rhondda Cynon Taf, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 15, 2014

I found a last minute deal on the price of my stay and thus I do not think that what I paid was the standard rate for the hotel. However, I have no complaints with my stay at the Hotel, which was for one night in total. Room was clean, well equipped and furnished. Breakfast was nice and perfectly adequate.... More

Review collected in partnership with BudgetPlaces

Was this review helpful? Yes 2
Chester
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 13, 2014 via mobile

Hotel currently being refurbished & the newly decorated rooms are lovely! Comfy beds & crisp white sheets! Cosy rooms & amazing showers in new modern bathrooms! Hotel has great potential but however because it's under refurbishment which isn't stated on most booking sites so there is plenty of room for progress & tweaking! What was disappointing about the hotel was... More

Was this review helpful? Yes 4
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 12, 2014

After reading numerous reviews on here me and my friend were a little dubious to say the least. However, we were very pleasantly surprised. The staff were welcoming, friendly and helpful. The building is currently undergoing some construction work but the quality of the hotel isn't hindered by this. We were very impressed by the quality of the rooms (especially... More

Review collected in partnership with this hotel

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 6, 2014

Excellent value for money - nice area, proximity to Barons and W.Kensington tubes, clean rooms and friendly staff. The only downside is breakfast, full English even at some extra cost would be much welcome. Apart from that nothing to complain

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 30, 2014

My friend and I stayed at the W14 last weekend (28th June 2014), and both agreed we were extremely happy with the room, hotel location and the friendly staff. After reading some bad reviews on here, we were dubious about staying in a hotel undergoing construction. Upon arrival, we were greeted by a very friendly receptionist who explained everything we... More

Was this review helpful? Yes 7
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Additional Information about The W14 Kensington

Address: 16 - 22 Gunterstone Road | West Kensington, London W14 9BX, England (Formerly Ace Hotel)
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The W14 Kensington 3.5*
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Also Known As:
The w14 Hotel London
The W14 Kensington London, England

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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service
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