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The W14 Kensington

3.0 of 5
Hotel website
16 - 22 Gunterstone Road | West Kensington, London W14 9BX, England (Formerly Ace Hotel)
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The W14 Kensington
Best prices for: 1 room 1 guest
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Ranked #72 of 684 Specialty Lodging in London
A recent review
4 of 5 stars reviewed 2 days ago
Hannah O
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787 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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All months
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Brilliant Hotel and excellent staff! Bedrooms are lovely and prices are very affordable. Reception staff can't do enough to help you. Great selection of food with the continental breakfast. Easy access to the busses and subway services.

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Cardiff, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the W14 hotel as I had to attend a fair at Olympia and then attended the Chelsea flower show so I needed a hotel that worked well for both locations. It was pretty easy to find and is situated on a quiet street. It's located about 10 mins walk from Barons Court tube and about 15 minutes... More 

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Romania
1 review
3 of 5 stars Reviewed 4 days ago NEW

Really well placed, near the tube stations Barons Court and West Kensington. Nice bathroom, great shower. Confortable beds. Average breakfast but great staff. Funny smell though , in the room. That was the low point. All in all, it was really nice, great value for the money!

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earth
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed 3 nights on business trip. Excellent room size for this location and money. Fantastic shower (which is really important to me). Check-in was quick and easy and any requests I had of staff were quickly attended. Location is 5 minutes from Picadilly line so single line access to Heathrow and central London is good (anyone who's travelled in London... More 

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Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Well placed to tube stations Barons Court and West Kensington. Very convenient for travel to Heathrow Airport (about 20 min) by London Underground. Some good restaurants and pubs close by in West Kensington. about 20 min journey by train to Central London.

Review collected in partnership with this hotel

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Amesbury, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I booked this hotel for 1 night as a surprise for my husbands 30th Birthday. I really can't fault this hotel or the staff in any way. From the minute we arrived (too early to check in, but wanting to make the most of our short stay in London), they made us feel welcome and like nothing was too much... More 

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Was this review helpful? Yes 2
Virginia Beach,VA
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our recent stay was great. The hotel is in a residential area, quiet and well served by two different tube lines. The rooms are clean, comfortable and the bathroom is good with a great shower. The staff is very helpful and concerned that your stay is good. I have traveled to London several times and I will make this hotel... More 

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Co wicklow
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel in a side street in West Kensington, nice location and clean from the outside. If driving be warned traffic in peak times is a NIGHTMARE! Also hotel has no private parking so you pay by the parking meter outside. (8pm to 9.30am is free) Single room is very small but clean and tidy. Hotel is a group of terraced... More 

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midlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel , better than on the website, only drawback was stale croissants for breakfast. Apart than that everything was perfect. I left my phone charger behind they then sent it back without any problem

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Munich, Germany
1 review
4 of 5 stars Reviewed 1 week ago

Great location Nice place to stay Good price/quality ratio Good breakfast Two close subway stations, very good connections to the main areas/attractions If you arrive early or have a late flight, you can leave your luggage in a proper storage room before you check-in or after you checked out

Review collected in partnership with this hotel

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General M, General Manager at The W14 Kensington, responded to this review

Dear Guest, Thank you very much for your review. It is a pleasure to read that you enjoyed your stay at the W14 Hotel. My staff and I work very hard to provide clean and comfortable accommodation at competitive prices, and I am very happy to see we have succeeded in this instance. Thank you once again for your review,... More 

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