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The W14 Kensington

3.0 of 5
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16 - 22 Gunterstone Road | West Kensington, London W14 9BX, England (Formerly Ace Hotel)
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1 room 1 guest
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947 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Montevideo
1 review
4 of 5 stars Reviewed yesterday NEW

Comfortable rooms, spacious bathroom, safe box, wardrobe, air conditioning, comfortable beds, etc. Very good breakfast. Excellent staff attention. The environment very, very quiet, no noise or traffic. Metro station 200 meters connected to all lines. The negative aspects to consider are two fundamentally: 1) the environment has a few restaurants, we repeat three of the four nights we were dinner... More 

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Port Angeles, Washington
1 review
3 of 5 stars Reviewed yesterday NEW

Bed was very comfortable and shower very nice but the room is incredibly tiny and the wifi was in and out. Service was very friendly and helpful, the location was confident for the tube- just a 2minute walk down to the West Kinsington station, but for nice shopping or restaurants it was quite the long walk.

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York, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for 4 nights while I worked as a volunteer for CAMRA at the Great British Beer Festival in Olympia. I needed somewhere within walking distance of the Overground station with late night access and this fitted perfectly. In a quiet residential area, polite and efficient staff. I had a single at the top (but am fit so... More 

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Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay at W14. We were a party of 3, and the room was very clean, spacious and modern. Shower was amazing. The breakfast room was very nice and staff were friendly and helpful. The only minor thing that could be improved on is having more towel rails in the bathroom to hang towels in. But this... More 

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Walsall, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a lovely stay. Staff were really friendly continental breakfast was always amazing. Stayed in London before but this is by far the best hotel to stay in. Even after checkout let us get changed so we could use the toilets. Really good service. Rooms are really spacious maid service daily if required. Will be defiantly staying again!

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singapore
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

superb location, very nice, generous and filling breakfast ! within 10 minutes walk to Baron's Court subway station. Very easy and the staff are very friendly. Will definitely come back when visiting London.

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Beverley, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Would highly recommend and would definitely stay there again. Lovely decoration, very clean with really comfortable beds. Excellent buffet breakfast with a good choice on offer. Great customer service.

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Bournemouth, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Good location, rooms and bathrooms are very clean. I'd recommend it and definitely would go back next time. Not having an elevator is the down side of this hotel , especially if you have to carry your heavy luggage to the 3rd floor. Breakfast menu could have been more varied.

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Cologne, Germany
1 review
3 of 5 stars Reviewed 1 week ago

I booked three nights in this hotel and was arranged in a double room on the 3rd floor without an elevator. The reception was always excusing that they don't have another room available. The first day when I arrived there, I asked if I can check in a little bit earlier. But I was told I should pay for 15... More 

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Level Contributor
8 reviews
4 of 5 stars Reviewed 1 week ago

Great location! Neighborhood is quiet and walking distance from a small park as well as the tube. Rooms and linens are clean, with helpful little amenities like a USB charger that plugs directly into the wall. Wifi is free but a bit slow and doesn't allow pictures (even on Instagram) to download. Complimentary breakfast is average but constantly replenished. Also,... More 

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