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The W14 Kensington

3.0 of 5
Hotel website
16 - 22 Gunterstone Road | West Kensington, London W14 9BX, England (Formerly Ace Hotel)
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The W14 Kensington
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Ranked #78 of 685 Specialty Lodging in London
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730 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Renovations appear to be ongoing, but the bottom floors are nice. Oddly, there is only one keycard per room, and you're expected to turn your key in at the desk when you leave & pick it up again when you return. It's convenient to two tube stops (Piccadilly line), and there's a very good Indian restaurant just down the road.... More 

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Leicester, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I wanted somewhere quiet, but close to tube station - difficult in London, but this seemed to fit the bill. I knew that there was no lift, and my 15kg suitcase would be "fun" to carry up; and of course I got a room on the top floor. However, the person on reception offered to carry it up for me... More 

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Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Extremely good location for events at the Olympia and for the tube. Very happy with my room and the staff are very friendly and helpful. Lovely selection for the continental breakfast the following morning. Will definitely book again.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very clean very quiet. Lovely staff. Very modern. Pleasure to stay and excellent value :) perfect distance from the Olympia exhibition centre- highly recommend. Close to local amenities and baron court underground

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Folkestone, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Lovely people, smart clean room, very very comfy bed. will stay there again.............................................................................................................................

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Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We booked online and got a really good price, so for the price we were very happy. Newly renovated, reasonable location (but not walking distance to middle of London), on the Heathrow tube station line and nice breakfast included. Staff were very friendly and helpful. We stayed there for one night before needing to go to airport, so that was... More 

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Madrid, Spain
1 review
4 of 5 stars Reviewed 1 week ago

Good place, new romos, new batirlos, por bredfakst The alfombra Is quien good and clear also the Bedi are very good, don t have refrigerateur The perplejo of the hotel was mi doy for al the things and the y are very amables

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Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Very helpful staff, clean rooms and great shower. It was close to the underground and only 10 minutes from olympia, excellent for buses into london. Thank you for making our stay so enjoyable. We will definately come back.

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Durban, South Africa
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very well located in a quite residential suburb, on the Piccadilly line. Very convenient and nice to be just out of London. The breakfast was good, the staff very helpful and the room was lovely. I particularly appreciated the huge shower head and overall cleanliness of the place. The staff were very obliging as far as leaving... More 

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Den Bosch, The Netherlands
2 reviews
5 of 5 stars Reviewed 1 week ago

Nice staff and very nice renovated Hotel 10 minuten from Olympia. Very nice rooms with modern sanitair and nice garden with breakfest area. Rooms are nice and quit, also 10 minuten welk from underground.

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