If I was young and exploring the world this would be perfect. Convenient, good location and affordable. No frills no decoration. Minimal but functional. Fine. One key card per shared room seems bonkers in my opinion but what do I know about being a customer. If you want more than one up from a prison cell then choose somewhere else... More

Good value for money, further walk than expected with luggage, 20 minutes from Hammersmith but later found 5 min. from W.Kensington. Beautiful neighborhood and close to trains. Good breakfast. More

I stayed at the W14 with my sister. We had booked a twin room with shared facilities for four nights. The first room we were given was right next to the shared bathroom. This would've been nice except for the fact that everytime somebody showered, a terrible noise filled our room. We had a basin in our room and the... More

we booked in here on 27th29th april, having paid the deposit 2 mnths earlier on arriving i was told to pay it again, i was informed it would be back in my account a week later it is'nt!!! we've been back nearly 2wks and had several emails fired off to no reponse, as far as im concerned that's theft!! that... More

We stayed there for 2 nights and living in their "en-suite" twin room. They have 4 "en-suite" rooms in this hostel not quite en-suites as they only have in-room shower space but no toilet facility, therefore we have to use shared toilet. They didn't mention this point in their description and charge the same as fully en-suite which i am... More

My experience differed severely than those of the negative comments. I found the staff to be very helpful. Yes, the rooms are small, but that was ideal for me especially for the price. It's a place to sleep, wake up and see the city, not stay in the whole day. The security is unparallel. There are cameras everywhere, and a... More

We stayed at your appalling hotel last night and did not even complain that our room smelt of drains and excrement....... On arrival the surly receptionist told me she wanted to charge the £115 for the room and I informed her this had already gone out of my account...... she explained that the money is held and that she would... More