This hostel has comfortable beds in clean rooms. I was upgraded from an 8 bed to a 4 bed. Found my bed was unmade but was rectified immediatly upon request. The bar is a great place to spend an evening with comfy chairs and happy hour before 7. The large garden is well maintained and well lit. A good place... more

I stayed at the Ace Hotel for two nights in May 2009. It was my second ever hostel experience and it was ok. The only things I disliked was that they have only mixed dorms and that breakfast was served only until 9 am. Check-out is also quite early, at 10 am. Ace Hotel is clean, quite comfortable and location... more

For the price we paid this place was great! My boyfriend and I booked a double private room so we had a little more privacy than one typically would have in a hostel. The room had its own sink, shelving for clothes, television, doors leading out to backyard area, and tea/coffee maker. It was extremely clean and quiet and we... more

We (my boyfriend and me) left this hotel only a couple of days ago. Mostly we liked it: friendly staff, clean room, good location. I had been afraid that all hotels in London had only very very small rooms... In Ace hotel of course our room isn't large but ok. The bathroom is clean and comfortable... but shower has so... more

This hotel is very dirty especially the toilets and bathrooms. The bedsheets are also dirty.Rooms are really small. I will never return to this hostel. Photos on the internet are very deceiving. more

i stayed i this hostel in august, I went to visit london. I found this place betten than other hotels. everything was very clean, particularly the garden (spectacular at night) and the common areas. the staff was very helpful even if you didn't speak english very well. it was 5 minutes away from 2 tube statons: west kensigton (district line)... more

to be honest it is a nice hostel in a nice location but the staff were very unfriendly and even rude...for the money you can find better places with nicer people.... no parking either and meter parking outside is very exspensive more

I was there with my girlfriend for 4 nights and we got a twin room (the double was way to expensive compared to the twin because of the ensuite facilities). First of all the location: Gunterstone Road is outside the centre, in West Kensington and it's a nice residential place. It's in the middle between West Kensington and Baron's Court... more

This was my first stay in a hostel on my travels (me and my friend booked 2 beds in a 6-bed dorm), and I was pleasantly surprised. The hostel uses key cards and is spotlessly clean. The bathroom is very basic, but the shower worked fine. The bunk beds are actually very comfortable, and the area is quiet. We spent... more