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Holiday Inn London - Brentford Lock

4.0 of 5 Hotel   |   Commerce Road | Brentford, London TW8 8JZ, England
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Ranked #270 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
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398 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed 2 nites with my family, when i called to make a reservation i did mention its our anniversery when we arrive, so they set our room with chocs strawberrys & fruit, that was so nice of them, staff venue location were all beautiful, had an amazing experience, thank u all again

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Milton Keynes
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent stay at this hotel, great location. Excellent staff very helpful and friendly Breakfast was also perfect, The bar and lounge area is really modern and comfortable plenty of space o relax or work and outside is ideal to watch the world go by Room very comfortable. Will stay again

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harlow
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was clean and well presented fridge had been emptied as requested for our own use also had asked for a canal view which we got thank you lovely sunrise every morning. we would like to especial thank the early morning staff for starting our breakfasts at 6am and for the lovely spread we had each morning those of... More

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Corsham, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed one night with kids whilst visiting kew and museums. Great option in terms of location easy for M4 with parking and the bus/tube further in. Very spacious room (for London) and good breakfast - particularly continental selection, like the concept of the reception area. Nice enough area for a walk around and good Italian nearby for Pizza.

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Swadlincote
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my 2 teens in a quad room. Room was spacious and clean. All the tv channels they could ask for. Excellent breakfast with mountains of food. All areas were well maintained. Hotel was quiet and we had a good stay. Staff were friendly and kind

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Sunderland, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Second time we've stayed at this hotel, and once again, it was an excellent experience. From the ease and speed of check in, the friendly bar/breakfast staff, all professional ,but with a smile. Plus each time we've stayed, the hotel was hosting a large function, but they closed the car park off, but kept spaces for overnight guests.....well done.

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Leeds, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

It is a comfortable, modern and clean with friendly staff i would stay again but avoid the room I had. I checked in very late and had to leave early so I didn't complain about the issues (apart from on the maintnence form in the room) as I needed sleep. I would recommend avoiding room 511! In my room there... More

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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with a group of work colleagues, it's a decent hotel, but nothing special. I had a room on the first floor which was a good size and very clean, the view was a bit of a letdown all that could be seen was a large grey wall. The food is good although a tad expensive and the breakfast... More

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VerlainFonseca, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Dear Gary F, Thank you for your honest review and your continued loyalty to IHG. I am pleased that you enjoyed the food along with the selection at the breakfast buffet. Sorry that the view from your room wasn't as expected however these are our larger rooms. I do hope to welcome you again so that we can make it... More

Toronto, Canada
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 5 days in August since the room rate is much better compare with central London. The small challenge is going to city centre every day. There is a bus stop in front of hotel. It require 9 bus stop before arriving London Tube station Gunnersbury District line, then one hour by tube to London city centre.... More

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VerlainFonseca, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Dear Lisa Tam, Thank for reviewing the hotel. I am pleased to learn that you found our rates to be better priced than central London hotels which is what we strive to get right, to offer great value. Our hotel is well served by public transport and has three options into central London using Brentford Train Station, Boston Manor Underground... More

manchester
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the second time staying at this hotel and it was just as nice as the first, the staff moral is very good at this hotel always pleasant and cant do enough for you, the location next to Brentford lock is very pleasant, both times we had an executive room with balcony overlooking the lock, we had a meal... More

Was this review helpful? Yes 1
VerlainFonseca, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Dear Moordale, Thank you for your lovely 5*star review. I am very pleased that you chose to come back to our hotel. It is great to read that the staff were pleasant and you found our facilities to be great. It was a great pleasure to take care of you and I hope to see you soon. Kind regards, Verlain... More

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Additional Information about Holiday Inn London - Brentford Lock

Address: Commerce Road | Brentford, London TW8 8JZ, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Brentford Lock 4*
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Also Known As:
Holiday Inn London - Brentford Lock Hotel London
London Holiday Inn
Holiday Inn London - Brentford Lock England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Wheelchair access
Hotel Style
#192 Luxury Hotel in London #212 Business Hotel in London #245 Family Hotel in London #315 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
With a scenic waterfront setting, Holiday Inn London - Brentford Lock is just six miles away from the centre of London and 15 minutes away from London Heathrow Airport. The bright, contemporary bedrooms have air-conditioning, flat-screen TVs and Wi-Fi/high-speed internet connections. Some of the rooms including Executive grade ones offer terraced-balconies with impressive views across the waterside. A mini-gym facility is also available on a complimentary basis. The hotel is ideally situated to connect with local area businesses on the Great West Road, or around Chiswick and Heathrow. Alternatively it is an ideal base to visit and explore local attractions such as Kew Gardens, Syon Park, Twickenham Stadium and Richmond Park. The hotel has recently transformed it's public-areas to reveal a unique and exciting new Open-Lobby concept which allows guests to meet, relax and refresh and choose to do so in the space that best suits their needs. New 24/7 vending and restaurant facilities allow guests a flexible and appealing choice in a modern and inspiring new environment. The venue offers 4 excellent inter-connecting conference suites that overlook the waterside, and are perfect for both business events and social occasions such as weddingsThe hotel provides excellent connections to the M4/M25/A4 network and is a 15-minute walk from Brentford and Syon Park Railway Stations, offering train connections to central London. Boston Manor Underground Station is accessible from the hotel, and secure on-site parking is also available in the hotel’s own facility ... more   less 
Number of rooms
134

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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