We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,076 London hotels

Holiday Inn London - Brentford Lock

4.0 of 5
Commerce Road | Brentford, London TW8 8JZ, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn London - Brentford Lock
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com HolidayInn.com Booking.com
and 8 more sites!
81%
Ranked #239 of 1,076 hotels in London
Most recent review
5 of 5 stars Reviewed June 14, 2013
dmawson London, United Kingdom
Write a Review

293 reviews from our community

    Trip type
Traveler rating
    110
    128
    33
    14
    8
Date Rating
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 14, 2013 NEW

I arrived at the hotel late in the evening after a long and tiring journey from Leeds. Check in was swift and efficient. I asked for an upgrade as a Priority Club Platinum Member but was advised that there was a function taking place and the Executive rooms may be noisy. My room was really lovely. I could not fault... More

Was this review helpful? Yes
See 24 more reviews by dmawson for London
devon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 10, 2013

Very clean and fresh looking hotel, staff were friendly and willing to help and even call a taxi for you! Rooms were huge with comfy beds, would definatly stay here again. We did get lost getting here however our map reading skills are slack, people in the street are willing to help too. We had a light snack which was... More

Was this review helpful? Yes
Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2013

We stayed during the half term week, to take our two children on a sightseeing tour of london. We stayed for three nights. We arrived earlier than check in time, were able to park at the hotel for an hourly rate, expecting to leave our bags in the car til our room was ready, but when we went to the... More

Was this review helpful? Yes 1
See 3 more reviews by karen s for London
StellaFernandes01, General Manager at Holiday Inn London - Brentford Lock, responded to this review
June 12, 2013

Couldn't be more delighted that you and your family enjoyed your stay at the Holiday Inn Brentford Lock. We're glad you loved every aspect of our facilities and services and hope the children enjoyed the games area, and our pop up cinema! Getting to Central London is simple with excellent transport links from the hotel and I'm pleased you found... More

Plymouth, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 3, 2013

Car park full on arrival because of wedding function. However young man on the barrier showed us to the last disabled parking space We walked along a psychedelic carpet the whole length of the corridor on the first floor which did not disguise the dirty marks and stains The rooms were clean and totally functional and totally soulless. The room... More

Was this review helpful? Yes 1
See 4 more reviews by swtraveller186258 for London
StellaFernandes01, General Manager at Holiday Inn London - Brentford Lock, responded to this review
June 5, 2013

The hotel has contacted the guest directly and has acknowledged the concerns raised. We always follow up reviews received in an effort to improve the quality of service and standards to exceed our guests expectation. Stella Fernandes - General Manager More

Jersey Channel Islands U.K.
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 28, 2013 via mobile

We stayed for two nights over the bank holiday weekend to attend a family wedding at SyonPark. We had been advised to travel with earplugs as the hotel is on the Heathrow fight path, they were certainly not required. Our room was extremely quiet and comfortable, it had no outlook at all, but that didn't bother us. The fact that... More

Was this review helpful? Yes
See 3 more reviews by Jerseylily22 for London
StellaFernandes01, General Manager at Holiday Inn London - Brentford Lock, responded to this review
June 6, 2013

Thank you for a lovely review. We couldn't be more delighted to read your kind words about Hannah and the rest of the team. Glad you loved our new look open space and that you enjoyed our breakfast selection. After all, breakfast is the most important meal of the day...and at least our homemade sandwiches are good value for money!... More

Bournemouth, United Kingdom
Top Contributor
114 reviews 114 reviews
25 hotel reviews
Reviews in 54 cities Reviews in 54 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 27, 2013

I got a very good last minute deal on this Hotel and tailored the things I wanted to do around London around staying at this Hotel. One of the things I had booked was Whitechapel Bell foundry, which was probably not the ideal place to venture to and from Brentford, but the journeys were interesting! This Hotel is within a... More

Was this review helpful? Yes
See 14 more reviews by Gail T for London
StellaFernandes01, General Manager at Holiday Inn London - Brentford Lock, responded to this review
June 6, 2013

Really pleased that you enjoyed your stay with us. The Whitechapel Bell Foundry must have made for an interesting tour. I noted your visit to the beautiful Syon House and Park and visit to the gothic splendour of Strawberry Hill House in Twickenham and your visit to Osterely Park and House. ...Still more to see and do near Brentford, so... More

Oxford, United Kingdom
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 25, 2013

I'm really torn by this hotel. The décor is good and the rooms are comfortable but there are a couple of basics which are missing. 1) No free fast internet in the rooms! Seriously, you can pay for a slow connection or go downstairs to the lobby for free fast internet access but if you're in your room, they expect... More

Was this review helpful? Yes
See 2 more reviews by danielanthony for London
StellaFernandes01, General Manager at Holiday Inn London - Brentford Lock, responded to this review
May 27, 2013

Thank you for your review following your stay at the Holiday Inn Brentford Lock. I agree that internet in our guest rooms should be high speed. We should have been able to correct this during your stay and I am not sure if this was mentioned to the hotel team. I do apologise that internet was slow. As a Priority... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 20, 2013 via mobile

There was twenty of us staying here for wembley playoff final a mixture of adults and kids. Hotel is clean and handy location for London (30 minute journey). Good value for family as room rate included breakfast which was excellent. Also nice Italian resteraunt just a 2 min walk over canal (can't remember name). Would stay again at this hotel.

Was this review helpful? Yes
StellaFernandes01, General Manager at Holiday Inn London - Brentford Lock, responded to this review
May 27, 2013

We're pleased that you all had a wonderful time with us and found the location to be perfect. With just 8 miles to Wembley stadium, a 30 minute drive and excellent transport links from the hotel, we're glad we were your chosen hotel. Hope you enjoyed the match and please keep us posted on your return stay. Thank you for... More

South Cave
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 20, 2013

My wife & I stay here frequently and from the very first time, we have been treated with the upmost courtesy and willingness to make sure our stay is as comfortable as possible. The rooms, standard & executive are very clean & of the highest standard. The staff always remember us by name when we arrive which seems so simple,... More

Was this review helpful? Yes
StellaFernandes01, General Manager at Holiday Inn London - Brentford Lock, responded to this review
May 27, 2013

I couldn't be more delighted that our team inspire you on every return, and the recognition you give us, means a lot to us too. Thank you for your very kind review. Sincerely Stella Fernandes and the Brentfordians wishing you and your family a million welcomes on every return to the Holiday Inn London-Brentford Lock More

Hampshire, UK
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 15, 2013

We booked in here the night before the Richmond Half and so were after a good night's sleep. We had booked a room with twin double beds (one for myself and husband, one for daughter and teddy) - we arrived and checked in. All was good, room lovely and clean and a good space. We started to unpack and then... More

Was this review helpful? Yes 1
See 4 more reviews by LizzyPasta for London
StellaFernandes01, General Manager at Holiday Inn London - Brentford Lock, responded to this review
May 18, 2013

We're sorry that on this occasion we just didn't get it right and follow up our usual selves. I have already addressed the issues you experienced with the Front Office Manager and we promise to work on our short comings. We really would love to see you again. It's not the way we treat our guests and certainly not our... More

 
 
Holiday Inn London - Brentford Lock
Check-in Check-in Check-out Check-out
 
 
Ramada Encore London West
Great value on a similar hotel
London, England
4 of 5 stars 838 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Trendy
Hilton London Kensington
Hilton London Kensington 3.5 of 5 stars 1,558 reviews
Family-friendly
Hotel 41
Hotel 41 5.0 of 5 stars 1,138 reviews
Romantic
The Hide London
The Hide London 4.5 of 5 stars 460 reviews
Luxury
Crown Moran Hotel
Crown Moran Hotel 4.0 of 5 stars 691 reviews
Show Prices ABS:HotelCheckRates-d195185?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d188961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1886452?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d287288?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these London hotels
Crowne Plaza Hotel London Ealing 4.0 of 5 stars 296 reviews Ramada Encore London West 4.0 of 5 stars 838 reviews Holiday Inn Express London - Par... 4.0 of 5 stars 701 reviews Premier Inn London Kew 4.5 of 5 stars 338 reviews
Show Prices ABS:HotelCheckRates-d195199?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d313125?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d279632?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d571103?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 1,076 hotels in London, ranked by popularity

Been to Holiday Inn London - Brentford Lock? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn London - Brentford Lock

Also Known As:
Holiday Inn London - Brentford Lock Hotel London
Holiday Inn London - Brentford Lock Hotel
Holiday Inn London
London Holiday Inn
Holiday Inn London - Brentford Lock England
Address: Commerce Road | Brentford, London TW8 8JZ, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Kids Activities Restaurant Suites Wheelchair access
Hotel Style:
#158 Luxury Hotels in London
#168 Business Hotels in London
#372 Family Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
With a scenic waterfront setting, Holiday Inn London - Brentford Lock is just six miles away from the centre of London and 15 minutes away from London Heathrow Airport. The bright, contemporary bedrooms have air-conditioning, flat-screen TVs and Wi-Fi/high-speed internet connections. Some of the rooms including Executive grade ones offer terraced-balconies with impressive views across the waterside. A mini-gym facility is also available on a complimentary basis. The hotel is ideally situated to connect with local area businesses on the Great West Road, or around Chiswick and Heathrow. Alternatively it is an ideal base to visit and explore local attractions such as Kew Gardens, Syon Park, Twickenham Stadium and Richmond Park. The hotel has recently transformed it's public-areas to reveal a unique and exciting new Open-Lobby concept which allows guests to meet, relax and refresh and choose to do so in the space that best suits their needs. New 24/7 vending and restaurant facilities allow guests a flexible and appealing choice in a modern and inspiring new environment. The venue offers 4 excellent inter-connecting conference suites that overlook the waterside, and are perfect for both business events and social occasions such as weddingsThe hotel provides excellent connections to the M4/M25/A4 network and is a 15-minute walk from Brentford and Syon Park Railway Stations, offering train connections to central London. Boston Manor Underground Station is accessible from the hotel, and secure on-site parking is also available in the hotel’s own facility ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, Cheap Tickets, Travelocity, Venere, Olotels, Agoda, Priceline and HotelsClick so you can book your Holiday Inn London - Brentford Lock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn London - Brentford Lock, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn London - Brentford Lock
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices