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All 1,073 London hotels

Holiday Inn London - Brentford Lock

4.0 of 5 Hotel   |   Commerce Road | Brentford, London TW8 8JZ, England
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Ranked #278 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Garry F
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391 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here with a group of work colleagues, it's a decent hotel, but nothing special. I had a room on the first floor which was a good size and very clean, the view was a bit of a letdown all that could be seen was a large grey wall. The food is good although a tad expensive and the breakfast... More

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VerlainFonseca, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Dear Gary F, Thank you for your honest review and your continued loyalty to IHG. I am pleased that you enjoyed the food along with the selection at the breakfast buffet. Sorry that the view from your room wasn't as expected however these are our larger rooms. I do hope to welcome you again so that we can make it... More

Toronto, Canada
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here for 5 days in August since the room rate is much better compare with central London. The small challenge is going to city centre every day. There is a bus stop in front of hotel. It require 9 bus stop before arriving London Tube station Gunnersbury District line, then one hour by tube to London city centre.... More

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VerlainFonseca, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Dear Lisa Tam, Thank for reviewing the hotel. I am pleased to learn that you found our rates to be better priced than central London hotels which is what we strive to get right, to offer great value. Our hotel is well served by public transport and has three options into central London using Brentford Train Station, Boston Manor Underground... More

manchester
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the second time staying at this hotel and it was just as nice as the first, the staff moral is very good at this hotel always pleasant and cant do enough for you, the location next to Brentford lock is very pleasant, both times we had an executive room with balcony overlooking the lock, we had a meal... More

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VerlainFonseca, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Dear Moordale, Thank you for your lovely 5*star review. I am very pleased that you chose to come back to our hotel. It is great to read that the staff were pleasant and you found our facilities to be great. It was a great pleasure to take care of you and I hope to see you soon. Kind regards, Verlain... More

southport
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night in July using Avios vouchers. Excellent - the hotel, the service, the setting. Couldn't fault it. Really hot but rooms were climate controlled, the lobby, bar, seating area was lovely and cold. Free wi-fi . recommended. Need a car or get a cab to get to station - only draw-back but Thames restaurant 2 mins... More

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VerlainFonseca, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Dear Eddiefanclub, Thank you for choosing to stay with us and the detailed review of the hotel. I am glad you and your family enjoyed the hotel and its facilities, in particular the free wi-fi and the open lobby, bar and seating area one which we are very proud of ourselves. Hope to have you and your family to stay... More

Houston, Texas
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I came here for a weekend away from classes. We had stayed at a holiday inn in London before and so our expectations weren't high. We were pleasantly surprised to find this hotel was nicely run and was a perfect stay for us! The staff here were the mostly friendly we had during our entire European vacation.... More

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VerlainFonseca, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Dear Brittany T, Thank you for your detailed review of your experiences with us and for the kind comments about the hotel staff. I will certainly pass on your comments to the various team members across departments so that they are aware of your appreciation. You review is one of a true advocate of our hotel and thank you so... More

Pembroke, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for just one night on the 1st August, the hotel has a lovely view looking over the canal and only a 5 minute walk in to town .room was a good size and was clean and well presented with a nice bathroom. Air con worked well and was nice and quiet, large flat screen TV with loads of channels.... More

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Edinburgh, United Kingdom
Top Contributor
78 reviews 78 reviews
34 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights on a business stayover, the hotel has a nice location with a seating area at the canal which in a sunny evening after work is pleasant to sit at. Rooms good size with free wifi, tea coffee, empty fridge etc comfy bed and air con that worked so all that is needed for a stopover. Its not... More

Was this review helpful? Yes 1
Kidderminster, United Kingdom
Top Contributor
79 reviews 79 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was ideally situated for a day in Richmond, ready to collect people from Heathrow the next day, without having to stay in an airport hotel. It was good value, nice clean room, comfy bed (view not good overlooking pipes in a roof!). Breakfast was excellent, with a good choice and attentitive staff.

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bridgwater
Contributor
20 reviews 20 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for three nights from 25th July, had 3 rooms one standard one exec with balcony and one disabled friendly room all excellent. The exec room 130 I would certainly recomend large balcony overlooking the canal great for chilling. The thing that makes this hotel is the staff who are all so happy and friendly and willing to go that... More

Was this review helpful? Yes 3
VerlainFonseca, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Dear executivesuite, Thank you for the kind words. I am glad you liked the hotel and enjoyed the views of the canal, dinner and our breakfast selection. I am particularly pleased to know the team especially Savan, were attentive to your needs and I will pass on your great feedback to them all. We look forward to welcoming you to... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night.Traveled down to London to go to a show then drop a family member at Heathrow the next day. Good location, nice outlook over the canal and lock and an easy walk to the Thames. Car park under the building for a cost. 10 minutes walk to the South West line train station. 15 minutes by car to... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn London - Brentford Lock

Address: Commerce Road | Brentford, London TW8 8JZ, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Brentford Lock 4*
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Also Known As:
Holiday Inn London - Brentford Lock Hotel London
London Holiday Inn
Holiday Inn London - Brentford Lock England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Wheelchair access
Hotel Style
#196 Luxury Hotel in London #213 Business Hotel in London #284 Family Hotel in London #317 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
With a scenic waterfront setting, Holiday Inn London - Brentford Lock is just six miles away from the centre of London and 15 minutes away from London Heathrow Airport. The bright, contemporary bedrooms have air-conditioning, flat-screen TVs and Wi-Fi/high-speed internet connections. Some of the rooms including Executive grade ones offer terraced-balconies with impressive views across the waterside. A mini-gym facility is also available on a complimentary basis. The hotel is ideally situated to connect with local area businesses on the Great West Road, or around Chiswick and Heathrow. Alternatively it is an ideal base to visit and explore local attractions such as Kew Gardens, Syon Park, Twickenham Stadium and Richmond Park. The hotel has recently transformed it's public-areas to reveal a unique and exciting new Open-Lobby concept which allows guests to meet, relax and refresh and choose to do so in the space that best suits their needs. New 24/7 vending and restaurant facilities allow guests a flexible and appealing choice in a modern and inspiring new environment. The venue offers 4 excellent inter-connecting conference suites that overlook the waterside, and are perfect for both business events and social occasions such as weddingsThe hotel provides excellent connections to the M4/M25/A4 network and is a 15-minute walk from Brentford and Syon Park Railway Stations, offering train connections to central London. Boston Manor Underground Station is accessible from the hotel, and secure on-site parking is also available in the hotel’s own facility ... more   less 
Number of rooms
134

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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