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All 1,073 London hotels

Premier Inn London Kew

52 High Street | Brentford - Middlesex, London TW8 0BB, England
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Premier Inn London Kew
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82%
Ranked #294 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
KatyM_1 PLYMOUTH
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518 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
Chelmsford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

No airconditioning and temperatures in the high 20's, meant no air to breath let alone sleep! Its a shame as the hotel delivered in many other ways as you would expect from a Premier Inn. It also isnt "Kew", its in Brentford and about 1.5 miles from Kew. I only use Premier Inns with my work and this was a... More

Was this review helpful? Yes
England
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I was disappointed from check in, we arrived at 14.05 and rooms were not ready to check-in, the excuse was that they were not ready as they were fully booked the night before and had been busy, no acceptable in my eyes. We stayed here on a very hot night, the air conditioning was not working properly. After trying to... More

Was this review helpful? Yes 1
PLYMOUTH
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Premier Inn at Kew is in an excellent position to get into London. Get the 267 or 237 bus to Gunnersbury tube stn and the district line train into Victoria or Westminster. The staff are very friendly and helpful and the restaurant and bar are useful for a late drink or quick meal. But we stayed there during the... More

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Martin B, Operations Manager at Premier Inn London Kew, responded to this review

Many thanks for your review of our hotel, Our current Air-Con units are really old that the majority of them do not work and our company have looked into this and an upgrade can be made, however it has taken some time to organise this and so far the date is set for late in the year, so all being... More

Ipswich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lots of good things about this hotel but location not great if your new and using London transport. Nearest underground was a good 25 minute walk so be mindful if u haven't got an Oyster card. Staff good and bed as ever great. Near a McDonald's which was handy but leave yourself enough time to get to your destination as... More

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Martin B, Operations Manager at Premier Inn London Kew, responded to this review

Thank you for your review of our hotel, we have had the name London Kew for many years now and although we are not located directly at Kew, we are within 1 mile of it and the nearest Premier Inn to Kew. I am pleased that you managed to get to your concert on time and glad that you liked... More

Crawley, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

First time stay at Premier inn near Kew gardens,was pleasantly surpised with the quality of the staff and accomodation ,room was very spacious and modern equal to 4 star plus. We very impressed and most certainly would stay at a premier Inn in the future

Review collected in partnership with premierinn.com

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Martin B, Operations Manager at Premier Inn London Kew, responded to this review

Many thanks for your review of our hotel, I am pleased that you found your room to be spacious and modern. And am glad that you would choose a Premier Inn again for your future stays, please remember that there are now over 670 Premier Inn's in the country, so you are sure to find one close to your destination.... More

Al Ain, United Arab Emirates
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed overnight at the Premier Inn, Kew recently. This is an excellent mid-range hotel. The staff were helpful and friendly at all times, showing a genuine interest in our stay and well-being.The room was clean and well-maintained and of a good size. We also enjoyed a very good value breakfast.

Review collected in partnership with premierinn.com

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Martin B, Operations Manager at Premier Inn London Kew, responded to this review

Thank you for your review, it is alway great to hear such postitive feedback from our guest's, my team at London Kew try to deliver the best service that they can and show an interest as they love to hear why our guest's visit the area they live in. Please come back and see us again soon, when you are... More

Herefordshire, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Nice clean hotel and very friendly efficient staff. Room very warm but what can we expect in good old UK always to hot or to cold!! Service a bit slow at dinner on Sunday evening but no real issue as we were not in a hurry

Review collected in partnership with premierinn.com

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Martin B, Operations Manager at Premier Inn London Kew, responded to this review

Many thanks for taking the time to submit your review, I am pleased that you found our hotel to be nice and clean, we do hope that when you are next in the area, please ensure you book with us again. More

Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed 1 week ago

Usual standard for a Premier Inn but as the air con didn't work sleeping was extremely difficult. To be fair to them the guarantee of a good nights sleep was honoured although I felt a bit guilty and didn't ask for it for the second night even though the fan that was the alternative kept me awake most of the... More

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Martin B, Operations Manager at Premier Inn London Kew, responded to this review

Many thanks for your review of our hotel, the air-con units are due an upgrade around Novemeber, which will help with the hot room situation. More

Ludlow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The nearest station was Brentford which was about 10 mins walk. Kew was about 25 mins away. There are lots of buses very near to the hotel but you have to buy an Oyster card in the shop opposite. They cost £5 before putting money on the card. You can redeem the money at a central tube station. You will... More

Review collected in partnership with premierinn.com

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Martin B, Operations Manager at Premier Inn London Kew, responded to this review

Thank you for your review, It is true in London Transport having now stopped taking cash as from the 6th July 2014, and now only accept an Oyster card or contactless debit card as payment for travel in and around London. I am glad that you found our parking to be very good.and that our Premier Inn was comfortable. More

Lymington
2 reviews
1 of 5 stars Reviewed 1 week ago

The service in the restaurant was very poor. If you are vegetarian don't expect sausages for breakfast! At dinner we were the only people there and they got my order wrong. My partner had finished eating by the time my meal arrived.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Martin B, Operations Manager at Premier Inn London Kew, responded to this review

Thank you for your review, regarding your recent visit to our hotel, It is always our intention to meet and exceed our guest's expectations both with our accommodation and the service we provide and am sincerely sorry that on this occasion we have failed to do this. I am very concerned with your review and therefore would like the opportunity... More

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Additional Information about Premier Inn London Kew

Address: 52 High Street | Brentford - Middlesex, London TW8 0BB, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
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Also Known As:
Premier Inn London Kew Hotel London
Premier Inn London Kew England

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style
#38 Best Value Hotel in London #237 Family Hotel in London #270 Romantic Hotel in London
Official Description (provided by the hotel)
An ideal location for Heathrow Airport, this Premier Inn is just a 20 minute drive away. Local attractions include Kew Gardens, Twickenham stadium and Great West Road. Conveniently located for Gunnesbury and South Ealing underground stations, providing access to central London approximately 40 minutes away by tube. Our London Kew Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. This hotel also benefits from a garden terrace and 2 air conditioned meeting rooms.Directions:A At junction A4(M4), A205 a A315, take A205 exit towards Kew and Brentford. After 200 yards take right fork to A315, follow road for 1/2 mile, the hotel is on the left. 30 parking spaces available based on first come first served basis, parking is charged at £7.50 per 24hrs. Pay & display parking is adjacent. (50 spaces) Public transport:Kew Bridge stationGunnesburySouth EalingBuses: 65, 237, 267 ... more   less 
Number of rooms
141

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