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Chrysos Hotel

3.0 of 5 Hotel   |   25 - 27 Norfolk Square | Paddington, London W2 1RX, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #652 of 1,054 Hotels in London
A recent review
4 of 5 stars Reviewed April 2, 2014
Apila Turku, Finland
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242 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Chrysos Hotel
See the most recent reviews
Turku, Finland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 2, 2014

I stayed in Chrysos with a friend and will surely return there. Location was excellent, it was very close to Paddington Station and also Lancaster Gate Tube station. There were many nice restaurants and pubs nearby. Breakfast was nice, so were the room, the bed was very comfortable and it was nice and warm in our room.

Was this review helpful? Yes 4
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Apila, Thank you for your review and choosing The Chrysos Hotel for your stay. We appreciate your kind and positive words for our service and accommodation. We hope to see you back with us very soon. Take care! More

Manchester, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 19, 2014 via mobile

Hotel located perfectly in central London. Rooms are clean and basic with everything you need - tea, coffee, wifi etc. comfortable beds! staff are friendly and always on hand to help (24 hour reception). Go for the full English breakfast! Would stay here again for sure.

Was this review helpful? Yes 5
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear StevoM, Thank you for taking the time to review our hotel. I am happy to read we provided an excellent service to you, and your scores really make the hotel staff feel like they are good at what they do. We appreciate it a lot and hope to see you back with us very soon. Take care. More

Enfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 11, 2014

My wife & I stayed overnight after seeing a show in the west end, I was looking for a Hotel in central London where I could stay with minimum travel from the show & we were extremely pleased with the whole package. We were able to check in with ease & the receptionist also arranged a taxi for us on... More

Was this review helpful? Yes 7
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel with your kind and positive words. We are so pleased you enjoyed all aspects of your stay with us and that you will return. We look forward to welcoming you back soon. Best wishes to you! More

Athens, Greece
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 7, 2014

We stayed in this hotel in late January.The hotel is located in a nice quiet area very close to Paddinghton station which is a big advantage.The room was fair and clean.The problem was with the heating as it was never open and the noise from the other rooms. Breakfast was ok.

Was this review helpful? Yes 3
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Guest, Thank you for your nice review & we are happy your stay was pleasant. Please note should you stay with us again that the heating is controlled by yourselves using the thermostat in the room. Our staff will be more than happy to show you. Take care. More

Piraeus, Greece
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 29, 2014

We stayed at room 32 ,on the third floor.The room was average , a bit old ,didnt had hairdryer ,breakfast could have more variety.Very nice location ,close to paddington underground and other trains.Restaurants coffee ,shops and small markets nearby

Was this review helpful? Yes 2
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Efi_Ntivanidou, Thank you for taking the time to review our hotel. We take all our guests comments on board and should you wish to stay with us again we hope to make your stay pleasant once again. Best wishes to you. More

Fylingthorpe, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 6, 2014

The beds are full of bed bugs and the manager is very disrespectful to the guests. Sanitary conditions are atrocious. Do not stay here. Highly not recommendable. most unhospitable resident staff i have ever come accross in my travels overseas, not fit to be a hotel when one is paying accordingly,

Was this review helpful? Yes 3
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Tripadvisor Visitors, I would like to comment to this review not to the person who wrote it, but instead to our TripAdvisor community. This guest checked into the hotel, booking a single room and did not even sleep or stay in the room to which they are claiming bugs are present. The bed was untouched, but still as responsible... More

Ottawa, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 30, 2013

Less than a minute's walk from Paddington Station! The hotel lobby and hallways were very clean, and the staff very friendly and helpful. The room was very clean as well, and we also had plenty of hot water for showers. Breakfast was excellent, and was pleasantly surprised to be able to have a "Full English". The breakfast was served quickly,... More

Was this review helpful? Yes 4
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Friends, Thank you for positive review. We are always happy to hear that you enjoyed what our hotel offers, and that we made your stay a pleasant one. With regards to the walls, this is something we will definitely make a note of when we come to refurbish. We hope you choose us again and we will put you... More

derby
Contributor
12 reviews 12 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 13, 2013

booked late to stay for one night with my wife. check in was quick and the room was good, well appointed with the usual amenities. a good place to stay in winter as room was very warm. breakfast was ok and served quickly. its only a couple of minutes walk from Paddington underground. we went to hyde park which is... More

Was this review helpful? Yes 3
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Andy, Thank you for your kind and positive review. I am happy you enjoyed all aspects of your stay with us and hope you will choose to stay with us longer next time you are in London town. Hope to see you soon. Wishing you a Merry Christmas! More

Christchurch, New Zealand
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 8, 2013

Good location, walking distance to London Paddington Station where you can take train and underground. We were given a big room at the back of the building. Thin walls and you can hear the noise in the other rooms. Breakfast available after 7:30 on weekdays and 8am on weekend which is too late for travelers. Limited choice for the breakfast... More

Was this review helpful? Yes 1
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Guest PYTS, Thank you for your review. Whether good or bad we take all comments on-board and try to better ourselves. With regards to the breakfast I am afraid 7:30 is the earliest we can serve it, and this is standard timings throughout all hotels here. A choice of cereal buffet of 5 cereals, Continental Breakfast or Full English... More

Athens
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 1, 2013

Pros: Excellent location 3 min from underground and heathrow express, many buses, nice & safe area with many restaurants and small shops, friendly staff, clean, spacious enough rooms, free-wifi at reception Cons: Furniture a bit old

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 2
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Afroditi, Thank you for your excellent and kind review. We are indeed looking to change some of the furnishings in some rooms, but i am happy we met your needs for your stay in London. I hope you will come back and see us again soon. Kind regards. More

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Additional Information about Chrysos Hotel

Address: 25 - 27 Norfolk Square | Paddington, London W2 1RX, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chrysos Hotel 3*
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Also Known As:
Chrysos Hotel London, England

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