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All 1,069 London hotels

Chrysos Hotel

3.0 of 5 Hotel   |   25 - 27 Norfolk Square | Paddington, London W2 1RX, England (Bayswater / Notting Hill / Lancaster Gate )
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Chrysos Hotel
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Ranked #655 of 1,069 hotels in London
A recent review
4 of 5 stars reviewed 2 weeks ago
Apila Turku, Finland
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214 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
London, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

What an awful hotel. I stayed there at a cost of £165 for one night. I selected a double room when I booked but was provided with a triple single room. The room was dirty, there was rubbish left of the bedside from the previous occupant, the tea making facilities were dirty too. As a result I wasn't sure if... More

Was this review helpful? Yes
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear James G, Thank you for your review. I was quite disheartened to read about your experience. I have done some investigation, and i am afraid the company you used to book you into the hotel booked a triple room and not a double as you state. This is out of our control as room selections are left to the... More

Turku, Finland
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in Chrysos with a friend and will surely return there. Location was excellent, it was very close to Paddington Station and also Lancaster Gate Tube station. There were many nice restaurants and pubs nearby. Breakfast was nice, so were the room, the bed was very comfortable and it was nice and warm in our room.

Was this review helpful? Yes 3
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Apila, Thank you for your review and choosing The Chrysos Hotel for your stay. We appreciate your kind and positive words for our service and accommodation. We hope to see you back with us very soon. Take care! More

Manchester, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel located perfectly in central London. Rooms are clean and basic with everything you need - tea, coffee, wifi etc. comfortable beds! staff are friendly and always on hand to help (24 hour reception). Go for the full English breakfast! Would stay here again for sure.

Was this review helpful? Yes 4
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear StevoM, Thank you for taking the time to review our hotel. I am happy to read we provided an excellent service to you, and your scores really make the hotel staff feel like they are good at what they do. We appreciate it a lot and hope to see you back with us very soon. Take care. More

Enfield, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 11, 2014

My wife & I stayed overnight after seeing a show in the west end, I was looking for a Hotel in central London where I could stay with minimum travel from the show & we were extremely pleased with the whole package. We were able to check in with ease & the receptionist also arranged a taxi for us on... More

Was this review helpful? Yes 6
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel with your kind and positive words. We are so pleased you enjoyed all aspects of your stay with us and that you will return. We look forward to welcoming you back soon. Best wishes to you! More

Athens, Greece
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 7, 2014

We stayed in this hotel in late January.The hotel is located in a nice quiet area very close to Paddinghton station which is a big advantage.The room was fair and clean.The problem was with the heating as it was never open and the noise from the other rooms. Breakfast was ok.

Was this review helpful? Yes 2
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Guest, Thank you for your nice review & we are happy your stay was pleasant. Please note should you stay with us again that the heating is controlled by yourselves using the thermostat in the room. Our staff will be more than happy to show you. Take care. More

Piraeus, Greece
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 29, 2014

We stayed at room 32 ,on the third floor.The room was average , a bit old ,didnt had hairdryer ,breakfast could have more variety.Very nice location ,close to paddington underground and other trains.Restaurants coffee ,shops and small markets nearby

Was this review helpful? Yes 1
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Efi_Ntivanidou, Thank you for taking the time to review our hotel. We take all our guests comments on board and should you wish to stay with us again we hope to make your stay pleasant once again. Best wishes to you. More

Fylingthorpe, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 6, 2014

The beds are full of bed bugs and the manager is very disrespectful to the guests. Sanitary conditions are atrocious. Do not stay here. Highly not recommendable. most unhospitable resident staff i have ever come accross in my travels overseas, not fit to be a hotel when one is paying accordingly,

Was this review helpful? Yes 2
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Tripadvisor Visitors, I would like to comment to this review not to the person who wrote it, but instead to our TripAdvisor community. This guest checked into the hotel, booking a single room and did not even sleep or stay in the room to which they are claiming bugs are present. The bed was untouched, but still as responsible... More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 30, 2013

Less than a minute's walk from Paddington Station! The hotel lobby and hallways were very clean, and the staff very friendly and helpful. The room was very clean as well, and we also had plenty of hot water for showers. Breakfast was excellent, and was pleasantly surprised to be able to have a "Full English". The breakfast was served quickly,... More

Was this review helpful? Yes 4
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Friends, Thank you for positive review. We are always happy to hear that you enjoyed what our hotel offers, and that we made your stay a pleasant one. With regards to the walls, this is something we will definitely make a note of when we come to refurbish. We hope you choose us again and we will put you... More

derby
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 13, 2013

booked late to stay for one night with my wife. check in was quick and the room was good, well appointed with the usual amenities. a good place to stay in winter as room was very warm. breakfast was ok and served quickly. its only a couple of minutes walk from Paddington underground. we went to hyde park which is... More

Was this review helpful? Yes 3
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Andy, Thank you for your kind and positive review. I am happy you enjoyed all aspects of your stay with us and hope you will choose to stay with us longer next time you are in London town. Hope to see you soon. Wishing you a Merry Christmas! More

Christchurch, New Zealand
Contributor
20 reviews 20 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 8, 2013

Good location, walking distance to London Paddington Station where you can take train and underground. We were given a big room at the back of the building. Thin walls and you can hear the noise in the other rooms. Breakfast available after 7:30 on weekdays and 8am on weekend which is too late for travelers. Limited choice for the breakfast... More

Was this review helpful? Yes 1
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Guest PYTS, Thank you for your review. Whether good or bad we take all comments on-board and try to better ourselves. With regards to the breakfast I am afraid 7:30 is the earliest we can serve it, and this is standard timings throughout all hotels here. A choice of cereal buffet of 5 cereals, Continental Breakfast or Full English... More

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Additional Information about Chrysos Hotel

Also Known As:
Chrysos Hotel London, England
Address: 25 - 27 Norfolk Square | Paddington, London W2 1RX, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #655 of 1,069 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chrysos Hotel 3*
Official Description (provided by the hotel):
The Chrysos Hotel is a 3 star superior hotel, situated in one of the most exciting and popular capitals of the world. With 60 comfortable & relaxing rooms ranging from singles to large family rooms all with en suite facilities, and a choice of continental or full English breakfast every morning, we are confident we can meet the expectations of our guests. ... more   less 
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