We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chrysos Hotel

3.0 of 5 25 - 27 Norfolk Square | Paddington, London W2 1RX, England
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Chrysos Hotel
Professional photos View all
Browse nearby
Chrysos Hotel
Chrysos Hotel
Chrysos Hotel
Write a Review

279 reviews from our community

Traveler rating
    37
    88
    86
    43
    25
See reviews for
71
97
29
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (279)
  • Mar-May only
    (66)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (71)
All months
Pretoria, South Africa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I stayed at the Chrysos last year while on a London trip with my boyfriend, and the experience was awful. The room was tiny, but my biggest issue was the staff who absolutely rude. We went down to have breakfast and in the middle of our meal we were promptly told that breakfast time was over and we needed to... More 

Was this review helpful? Yes 1
Calgary, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 12, 2015

We were booked into this hotel for 7 nights by a travel agent. Before saying yes to it, we looked at the pictures on the website and even came to Tripadvisor to look at the reviews. I travel a great deal for my work so I know what I like in a hotel and this one didn't come close to... More 

Was this review helpful? Yes 1
Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2014

Stayed here 1 night, clean and fresh rooms with free tea and coffee faciltities included. Staff at reception were very helpful and friendly. Location is brilliant for everything you need to visit around London - Paddington station only 1 min walk away! . Breakfast has a free Full English included in the price, which is rare for london hotels. Would... More 

Was this review helpful? Yes 3
Roosdaal, Belgium
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 14, 2014

This hotel just meets the required standards for a decent stay. There could be made a lot of improvements. Wifi is only available in the lobby where it's quiet cold because of poor isolation of the windows. The breakfast is very poor, you get some slices of toast, jam into jars and butter in small packets, no fresh juice, no... More 

Was this review helpful? Yes
wales
Top Contributor
62 reviews 62 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 9, 2014

We were looking for a hotel that was well positioned,clean and comfortable and that was exactly what we got with the Chrysos.When we stay in London,we always stay in mid range hotels as we spend so much time out and about all we need is a base but,saying that,we still want that base to be of a good standard and... More 

Was this review helpful? Yes 4
Ronkonkoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 4, 2014

Two people, two suitcases in one room was difficult. On our 3rd day, Nickolas at the front desk provided us with a new room, two beds and more closet space. He had his staff handle relocation of suitcases. Went to Oxford after a week and returned to Chrysos, this time Nickolas provided an even larger room, 3 beds and more... More 

Was this review helpful? Yes 3
Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 2, 2014

This is a nice clean and tidy hotel in a perfect location there is nothing super fantastic about this place the plumbing worked and the beds were clean and comfortable the staff were very helpful for the most part. I don't think I would recommend this to anyone looking for a romantic weekend in London but for a group of... More 

Was this review helpful? Yes
Northam, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 20, 2014

My only explanation for the fact that other reviewers have given this hotel 5 stars is due to it's location. Literally a convenient five minute walk to Paddington Station, and close to bus routes. From there unfortunately it's all down hill... Upon arrival, the helpful chap behind the counter, helpfully watched me and my partner lug our cases up the... More 

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 13, 2014

I stayed at this hotel in August durring my short bussines trip in London. I would say the days were awfull not because the rain that killed me but because this so called three stars hotel. Except the location, everything was dissapointing. Starting with the guy from Reception( a beardman extremely bored), the room( extremly old and dirty), then the... More 

Was this review helpful? Yes 1
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Vladutu G, We would like to thank you for sharing your experience and your opinion on TripAdvisor. Please accept our sincere apologies we haven’t met your expectations and we would like to thank you for stressing some points that will be looked into by Senior Management. All our guests are important to us, and we can assure you your... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 5, 2014

This is the first hotel I have stayed where - 1. The staff at the front desk stay seated and give you the impression you are interrupting their personal phone calls. 2. Regularly smoke just outside the front door. 3. Offer no information about the hotel - There is no guest information booklets in the room - everything has be... More 

Was this review helpful? Yes 1
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Christine, Thank you for your review and bringing this unhappy experience you had with us to our attention. We take all comments seriously, both negative and positive, and use them to help better our hotel. I am very sorry to hear you felt our service and standards were not to your liking. We are investigating your claims about the... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Chrysos Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chrysos Hotel

Address: 25 - 27 Norfolk Square | Paddington, London W2 1RX, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chrysos Hotel 3*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Orbitz, Priceline, Agoda, HotelTravel.com, Odigeo and EasyToBook so you can book your Chrysos Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chrysos Hotel London, England

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (93)
Viewed
Hotel & grounds (23)
Viewed
Room/suite (21)
Viewed
Dining (2)
Viewed
Bathroom (13)
Viewed
View from room (5)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (6)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay