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Chrysos Hotel

3.0 of 5 25 - 27 Norfolk Square | Paddington, London W2 1RX, England
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Chrysos Hotel
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Chrysos Hotel
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265 reviews from our community

Traveler rating
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    79
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed here 1 night, clean and fresh rooms with free tea and coffee faciltities included. Staff at reception were very helpful and friendly. Location is brilliant for everything you need to visit around London - Paddington station only 1 min walk away! . Breakfast has a free Full English included in the price, which is rare for london hotels. Would... More 

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Roosdaal, Belgium
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel just meets the required standards for a decent stay. There could be made a lot of improvements. Wifi is only available in the lobby where it's quiet cold because of poor isolation of the windows. The breakfast is very poor, you get some slices of toast, jam into jars and butter in small packets, no fresh juice, no... More 

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wales
Top Contributor
62 reviews 62 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were looking for a hotel that was well positioned,clean and comfortable and that was exactly what we got with the Chrysos.When we stay in London,we always stay in mid range hotels as we spend so much time out and about all we need is a base but,saying that,we still want that base to be of a good standard and... More 

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Ronkonkoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Two people, two suitcases in one room was difficult. On our 3rd day, Nickolas at the front desk provided us with a new room, two beds and more closet space. He had his staff handle relocation of suitcases. Went to Oxford after a week and returned to Chrysos, this time Nickolas provided an even larger room, 3 beds and more... More 

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Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a nice clean and tidy hotel in a perfect location there is nothing super fantastic about this place the plumbing worked and the beds were clean and comfortable the staff were very helpful for the most part. I don't think I would recommend this to anyone looking for a romantic weekend in London but for a group of... More 

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Northam, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 20, 2014

My only explanation for the fact that other reviewers have given this hotel 5 stars is due to it's location. Literally a convenient five minute walk to Paddington Station, and close to bus routes. From there unfortunately it's all down hill... Upon arrival, the helpful chap behind the counter, helpfully watched me and my partner lug our cases up the... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 13, 2014

I stayed at this hotel in August durring my short bussines trip in London. I would say the days were awfull not because the rain that killed me but because this so called three stars hotel. Except the location, everything was dissapointing. Starting with the guy from Reception( a beardman extremely bored), the room( extremly old and dirty), then the... More 

Was this review helpful? Yes 1
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Vladutu G, We would like to thank you for sharing your experience and your opinion on TripAdvisor. Please accept our sincere apologies we haven’t met your expectations and we would like to thank you for stressing some points that will be looked into by Senior Management. All our guests are important to us, and we can assure you your... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 5, 2014

This is the first hotel I have stayed where - 1. The staff at the front desk stay seated and give you the impression you are interrupting their personal phone calls. 2. Regularly smoke just outside the front door. 3. Offer no information about the hotel - There is no guest information booklets in the room - everything has be... More 

Was this review helpful? Yes 1
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Christine, Thank you for your review and bringing this unhappy experience you had with us to our attention. We take all comments seriously, both negative and positive, and use them to help better our hotel. I am very sorry to hear you felt our service and standards were not to your liking. We are investigating your claims about the... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 12, 2014

The Chrysos, stayed nine nights in late September The hotel is cheap (for London) and as always you get what you pay for The room and bathroom were small but functional, but tired and could do with a lick of paint, the water was hot and plentiful, the bed just OK, the breakfast was passable for 3-4 days then got... More 

Was this review helpful? Yes 1
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Guest, Thank you for your review and helpful comments. We take all comments on board and being a historic listed building it is difficult to change the sizes of our rooms, however we do try and make them as comfortable as possible for our guests. We are happy we met your basic needs and you were satisfied with our... More 

Glostrup, Danmark
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 5, 2014

We had 5 nights at this hotel and wil never do it again. Mayby It was possible to borrow fans to the rooms, as there is no air conditioning but this is not something that is said loud and it's hard to read minds. I had a few months in advance written to the hotel that we would be very... More 

Was this review helpful? Yes 1
Chrysos_Hotel, General Manager at Chrysos Hotel, responded to this review

Dear Linda, Thank you for taking the time to review our hotel. We do take all criticism on board and use it to investigate fully and in turn help provide a better experience for our guests. I am sorry to hear about your issues... Fans are provided, however they are on request from reception. Unfortunately we do not have them... More 

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Additional Information about Chrysos Hotel

Address: 25 - 27 Norfolk Square | Paddington, London W2 1RX, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chrysos Hotel 3*
Number of rooms: 60
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Also Known As:
Chrysos Hotel London, England

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