Although the staff were very friendly and the suite was decorated and cleaned to a very high standard there were a number of problems. The first being that during my stay the fire alarm went off persistently. It was incredibly loud and went off throughout the day and particurlarly early in the morning (5-6am). When I contacted reception staff there... more

I stayed there this week for 4 nights, with my wife and 3 kids, 9,8,6 . We had a two bedroom apartment. It was very clean, small /tidy, but sufficient sized bedrooms, and a good sized sofa bed in addition . The living room was nice. The home from home convenience provided by apartment as opposed to hotel room living,... more

Stayed at the Aspen as a family of five in a two bedroomed apartment. Yes I agree it was small, but if you want 5 star rooms, pay for them! Shower was powerful, bathroom was rather small but adequate. Kitchen very clean, fridge, washer/dryer, Microwave plus all utensils, more than adequate. Breakfast was complementary, cereal, toast, meat & cheese, you... more

My husband and I stayed here for four nights in August. I agree with all that the previous respondent said but found that it didn't detract from the stay. I did have trouble figuring out the washer/dryer with no instructions (nothing dried) but overall we found it quite good. Very small rooms but very clean and great location and its... more

I stay in London quite frequently and have perhaps become a bit fussy as to what I expect, but found this hotel fell short on several matters. Heating was not working. I queried this with three different staff and got three different responses - "It doesn't come on till later"/"It's in a short (2 hour) shut down phase"/"We'll send up... more

I booked this hotel for our stay in London. There were 2 couples so the place was nice in that it had a kitchen. The place was okay but the staff needs some work. They didn't tell us that we needed to put the key in a holder by the door in order to get lights. We did figure it... more

I'm currently staying at the Hyde Park Suites in Bayswater, London, W2. I booked a room on their website after lots of email communication with some of their staff regarding the suitability of the room for my purposes (business). After being reassured that the room would be big enough for two business people to work in, I booked a triple... more

The front desk at Aspen Suites have the worst possible attitudes that I have ever encountered. The male trainee that attended to me at check in was cold and rude. My room wasn't ready on arrival, though I was told to check in at 1pm. I had a one bedroom apartment which was pretty small but neat and clean. I... more

We stayed here for 10 nights in July 2006. For a family of 4 this proved to be an excellent choice of accomodation. Two separate bedrooms, living room, fully equipped kitchen and 3 piece bathroom. Very comfortable. The hotel itself is probably 100+ years old but the interior has been totally rebuilt and modernized. The desk staff were quite helpful... more