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Comfort Inn and Suites King's Cross / St. Pancras

4.0 of 5 31-33 Argyle Street, London WC1H 8EP, England
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Comfort Inn and Suites King's Cross / St. Pancras
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Comfort Inn and Suites King's Cross / St. Pancras
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143 reviews from our community

Traveler rating
    13
    51
    35
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Whitstable, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

The room the hotel provided us was totally different from what we booked on Booking.com. However, the staff at the reception claimed that this was not down to them but blaming us as we checked in too late (around 23:30, which we had informed them in advance). He could not arrange another room for us as all rooms were fully... More

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Blackpool, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited for a Saturday night flying visit to London. Positives: Staff friendly and helpful Breakfast, a decent & fresh continental selection. 1 bedroom suite on second floor (14) a good size, very comfortable for 3 with fridge, bathroom, ac, 2 tvs and a small equipped kitchen. 4 mins walk from kings cross & st Pancras. Price for the location. Negatives:... More

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Welland, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We booked a 2 bedroom suite which involved lugging suitcases up a third flight of stairs as the lift only went to second floor. The rooms were clean and the beds comfortable so we spent 4 nights in this hotel. Staff were friendly and the breakfasts were substantial. We must comment that we paid for this hotel twice as we... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Charged with 16ft x 9ft room as a suite.Micro wave was on the floor.Unable to unpack suit case owing to lack of space. NO breakfast as we had a train to catch. Coffee machine broken and leaking water onto floor. Orange drink watered down. BROKEN window and catch in room.Had to sit on toilet sideways as it was so close... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Brian, We’re disappointed to read about your experience. Responsibly, we conducted an internal investigation to ascertain where and what went wrong to immediately remedy the shortfalls contained therein. Customer service is our first priority as it should be. We took the appropriate steps which should have been taken in such circumstances and offered our sincere apology whenever we communicated... More

Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location was perfect being so close to Kings Cross Station and the Underground. The room was much larger than I expected and although the bathroom was a bit small, it suited our requirements perfectly. It was very comfortable and we had a great night's rest. Don't be deceived by the look of it from the outside or the entrance... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, I'm glad you had a good time staying with us. We are very fortunate to be centrally located. Thank you for recommending us on TripAdvisor. Your review will be shared with everyone as I am sure it will brighten up their day. Hope to see you soon again in near future. Warm regards, Abida. More

New Martinsville, West Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Our experience here was anything but pleasant. We were charged twice for our room and the staff at the hotel was anything but sympathetic. We also asked for a black cab and the hotel called a mini cab company.

Was this review helpful? Yes 1
UK
Top Contributor
77 reviews 77 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a suite for one night - it's like a mini flat with two bedrooms and a kitchenette. The hotel is located in Argyle Street just across the road from Kings Cross/St. Pancras. The hotel is situated in a street that is full of "lower standard" hotels but don't judge the place by its neighbours. The hotel is certainly... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Zac, Thank you for taking the time to leave a review on your recent stay with us. I am very pleased to read we exceeded your expectations! We value your comments and appreciate your feedback. It’ll be a pleasure to welcome you back once again at Comfort Inn & Suites Kings Cross St Pancras! Warmest regards, Abida. More

London, United Kingdom
Top Contributor
53 reviews 53 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is 2 minutes from st pancreas, so useful if you have an early train. I got a 3 bed basement room. It must have been the only room available. The kitchenette had a microwave, basic crockery and cutlery. I bought some food at the M and S at St Pancras and so food was fine. The TV had... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, It is great to hear you had a fantastic experience at Comfort Inn & Suites Kings Cross St Pancras. However it’s disappointing to know that you won’t be visiting us again. I’m sure we can find a solution to the reason you've given for not returning back. Let us know about your future plans in advance. We shall... More

Barnsley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 7, 2014

We booked this hotel as it was a four star near kings cross so could do everything we needed to in the little time we had. When we arrived at the hotel we were told there had been a problem with our room and we had to move to another location. At this time I said we didn't have enough... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Lucy, Thank you for taking the time to provide your feedback. Your reviews are vitally important to us and we always want guest expectations to be met upon arrival. I’m certainly disappointed that your stay was not at all that it could have been. Not our usual behaviour though and we apologise you felt that way! We have sent... More

Kidderminster, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 3, 2014

We booked here by mistake. There are two Comfort Hotels within a stones throw of Kings Cross Station and this was the one we hadn't stayed at before. However, what a mistake to make! The hotel has been refurbed. We had a basement suite which was superbly decorated and kitted out. All the mod cons including hair dryer, flat screen... More

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Hi Philip, I’m glad you found us at last. Thank you so much for your kind words. It was really overwhelming to know your thoughts. I will share your comments with the team and very much look forward to welcoming you back in the not too distant future. Warm regards, Abida. More

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Additional Information about Comfort Inn and Suites King's Cross / St. Pancras

Address: 31-33 Argyle Street, London WC1H 8EP, England
Location: United Kingdom > England > London > Camden / Primrose Hill , Euston / Kings Cross /St Pancras
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Comfort Inn and Suites King's Cross / St. Pancras 4*
Number of rooms: 14
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Also Known As:
Comfort Inn And Suites Kings Cross
Comfort Inn & Suites Kings Cross Hotel London
Comfort Inn Kings Cross
Comfort Inn London
London Comfort Inn
Comfort Inn And Suites King's Cross / St. Pancras London, England

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