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Comfort Inn and Suites King's Cross / St. Pancras

4.0 of 5 Hotel   |   31-33 Argyle Street, London WC1H 8EP, England (Camden / Primrose Hill)
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Comfort Inn and Suites King's Cross / St. Pancras
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Ranked #713 of 1,055 Hotels in London
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136 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Martinsville, West Virginia
1 review
1 of 5 stars Reviewed yesterday NEW

Our experience here was anything but pleasant. We were charged twice for our room and the staff at the hotel was anything but sympathetic. We also asked for a black cab and the hotel called a mini cab company.

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UK
Top Contributor
77 reviews 77 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked a suite for one night - it's like a mini flat with two bedrooms and a kitchenette. The hotel is located in Argyle Street just across the road from Kings Cross/St. Pancras. The hotel is situated in a street that is full of "lower standard" hotels but don't judge the place by its neighbours. The hotel is certainly... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Zac, Thank you for taking the time to leave a review on your recent stay with us. I am very pleased to read we exceeded your expectations! We value your comments and appreciate your feedback. It’ll be a pleasure to welcome you back once again at Comfort Inn & Suites Kings Cross St Pancras! Warmest regards, Abida. More

London, United Kingdom
Top Contributor
53 reviews 53 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is 2 minutes from st pancreas, so useful if you have an early train. I got a 3 bed basement room. It must have been the only room available. The kitchenette had a microwave, basic crockery and cutlery. I bought some food at the M and S at St Pancras and so food was fine. The TV had... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, It is great to hear you had a fantastic experience at Comfort Inn & Suites Kings Cross St Pancras. However it’s disappointing to know that you won’t be visiting us again. I’m sure we can find a solution to the reason you've given for not returning back. Let us know about your future plans in advance. We shall... More

Barnsley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked this hotel as it was a four star near kings cross so could do everything we needed to in the little time we had. When we arrived at the hotel we were told there had been a problem with our room and we had to move to another location. At this time I said we didn't have enough... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Lucy, Thank you for taking the time to provide your feedback. Your reviews are vitally important to us and we always want guest expectations to be met upon arrival. I’m certainly disappointed that your stay was not at all that it could have been. Not our usual behaviour though and we apologise you felt that way! We have sent... More

Kidderminster, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked here by mistake. There are two Comfort Hotels within a stones throw of Kings Cross Station and this was the one we hadn't stayed at before. However, what a mistake to make! The hotel has been refurbed. We had a basement suite which was superbly decorated and kitted out. All the mod cons including hair dryer, flat screen... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Hi Philip, I’m glad you found us at last. Thank you so much for your kind words. It was really overwhelming to know your thoughts. I will share your comments with the team and very much look forward to welcoming you back in the not too distant future. Warm regards, Abida. More

Isle of Man
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I had read the reviews and went on the positive. Thank you to those reviews I had read that are positive. I booked in at 12pm leaving the cases in a secure room requesting a top floor room for 4 of us. I was not guaranteed this; however, my 3 girls and I (2 teens, 1 - 9 year old),... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Susie, Thank you for writing a wonderful review. I’m glad we made it right aligned with the Comfort Inn spirit. We look forward to welcoming you back on your next trip to London. Please give us a shout prior to your arrival. We'd love to make it extra special. Warmest regards, Abida. More

Birmingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 10, 2014

A great location for trains with three stations easily within walking distance and for Eurostar in particular. Catching an early train meant that it was great for us and we also got a good deal on price. However, It's not somewhere we would seek to stay again as the "suite " was very small and needed some refurbishment . Also,... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear David, I readily agree with you regarding the location perks. The train/tube/bus stations are located nearby which makes it easier for our guests to travel in and out London. We're sorry to hear of your dissatisfaction towards the front desk service. We hope you will change your mind and allow us to serve you again. Many thanks for taking... More

Sunderland, United Kingdom
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 8, 2014 via mobile

After a recent trip to London work had booked a number of us in this hotel and it was not what I expected, the hotel is located just off kings cross train station (5 minute walk). It was clean and appeared very busy,the location is perfect if you are visiting London this hotel does not have many faults, but this... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, Interrupted sleep can easily change a hotel stay from great to poor, and we're sorry that happened to you. Please be assured that your comments have been passed on to the relevant head of department for further follow up action. Furthermore, it's wonderful to know you liked all the other aspects of your stay. A massive 'Thank You'... More

Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 8, 2014

Our suite in this hotel was a good size, clean and we appreciated the air conditioning. Great location if you have to catch the Eurostar. My only complaint is that there was no hot water in the shower. I mentioned this to the receptionist when leaving but he seemed pretty uninterested, so I hope it was sorted out for the... More

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts with us. Apologies if you had to face any inconvenience during your stay. The maintenance team did their magic after you left. However, we encourage guests to inform the reception on time so their experience can be made memorable. We offer 24 hours reception service as we genuinely... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

Friendly staff on arrival. Had a basement suite, which was basically two single beds in a room with a kitchen and entrance to the bathroom with a seperate double room. the twin room/kitchen was very warm in the summer with no air con. The double room did have air con which was nice. The rooms had a very clean and... More

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Tim, It's nice to know you'll be visiting us again. We'll keep in mind your room preferences next time. We appreciate you sharing your experience with us. Warm regards, Abida. More

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Additional Information about Comfort Inn and Suites King's Cross / St. Pancras

Address: 31-33 Argyle Street, London WC1H 8EP, England
Location: United Kingdom > England > London > Camden / Primrose Hill , Euston / Kings Cross /St Pancras
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Comfort Inn and Suites King's Cross / St. Pancras 4*
Number of rooms: 14
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Also Known As:
Comfort Inn And Suites Kings Cross
Comfort Inn & Suites Kings Cross Hotel London
Comfort Inn Kings Cross
Comfort Inn London
London Comfort Inn
Comfort Inn And Suites King's Cross / St. Pancras London, England

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