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Comfort Inn and Suites King's Cross / St. Pancras

4.0 of 5 31-33 Argyle Street, London WC1H 8EP, England
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Comfort Inn and Suites King's Cross / St. Pancras
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Comfort Inn and Suites King's Cross / St. Pancras
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147 reviews from our community

Traveler rating
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    52
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Close by the Eurostar, so easy and cheap to get to and from even from Gatwick. Tiny but clean rooms, modern decor, a kettle and large modern tv. Wifi isn't free, not even in the lobby; shame. Breakfast a little poor quality so avoid it if you can and get it from one of the various coffee shops right outside.

Was this review helpful? Yes
AbidaA_12, Group Digital Marketing Co-ordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Justin, We’re very happy to read about your experience. I’m glad the location suited your needs. We are very fortunate to be centrally located. Please note that our breakfast is freshly served on daily basis. We value your comments and appreciate your feedback. Thank you for taking out time to post this review on TripAdvisor! Kind regards, Abida. More

Senior Contributor
24 reviews 24 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed with friends on the way to a hiking trip. We had a really nice room for four people. It was an adequate size, good bathroom. Everything seemed clean and pretty new. There was even a small kitchenette and table. Good value for the money!

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Karin, It was a pleasure to have you stay with us and to know how much you appreciated your experience. Many thanks for taking the time to leave your review and I look forward to welcoming you back to the hotel in near future. Warm regards, Abida. More

West Glacier, Montana
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We booked two rooms and they worked well for us. We had the one bedroom suites that slept four people. The rooms were clean and well appointed. Even the room in the basement served our needs well. The breakfast was good and had a variety of choices. I would recommend this hotel for anyone who is overnighting in London as... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I’m glad the location suited your needs. We are very fortunate to be so centrally located. We hope you will drop in to re-live the experience. Warm regards, Abida. More

Whitstable, United Kingdom
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed October 17, 2014

The room the hotel provided us was totally different from what we booked on Booking.com. However, the staff at the reception claimed that this was not down to them but blaming us as we checked in too late (around 23:30, which we had informed them in advance). He could not arrange another room for us as all rooms were fully... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Rika, Thank you for taking the time to share your feedback with us. It’s regretful to know about your experience. We find ourselves uneasy as we did not have the opportunity to learn of your situation during your visit. We still await your reply to our direct message sent via TripAdvisor internal messaging service asking to confirm your booking... More

Blackpool, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 12, 2014

Visited for a Saturday night flying visit to London. Positives: Staff friendly and helpful Breakfast, a decent & fresh continental selection. 1 bedroom suite on second floor (14) a good size, very comfortable for 3 with fridge, bathroom, ac, 2 tvs and a small equipped kitchen. 4 mins walk from kings cross & st Pancras. Price for the location. Negatives:... More

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, I’m delighted to read we were the perfect location for your Saturday trip to London. We are very fortunate to be so centrally located. We would like to apologise for anything which did not meet your expectation. I will have to check what room you were in as your review indicates that we were not at our best... More

Welland, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 6, 2014

We booked a 2 bedroom suite which involved lugging suitcases up a third flight of stairs as the lift only went to second floor. The rooms were clean and the beds comfortable so we spent 4 nights in this hotel. Staff were friendly and the breakfasts were substantial. We must comment that we paid for this hotel twice as we... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Jane, It's wonderful to hear the location suited your needs and the team members were able to assist you with your quires and booking payments. Thank you for reviewing us and we hope you will consider re-visiting us in future! Warmest regards, Abida. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 6, 2014

Charged with 16ft x 9ft room as a suite.Micro wave was on the floor.Unable to unpack suit case owing to lack of space. NO breakfast as we had a train to catch. Coffee machine broken and leaking water onto floor. Orange drink watered down. BROKEN window and catch in room.Had to sit on toilet sideways as it was so close... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Brian, We’re disappointed to read about your experience. Responsibly, we conducted an internal investigation to ascertain where and what went wrong to immediately remedy the shortfalls contained therein. Customer service is our first priority as it should be. We took the appropriate steps which should have been taken in such circumstances and offered our sincere apology whenever we communicated... More

Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 1, 2014

The location was perfect being so close to Kings Cross Station and the Underground. The room was much larger than I expected and although the bathroom was a bit small, it suited our requirements perfectly. It was very comfortable and we had a great night's rest. Don't be deceived by the look of it from the outside or the entrance... More

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, I'm glad you had a good time staying with us. We are very fortunate to be centrally located. Thank you for recommending us on TripAdvisor. Your review will be shared with everyone as I am sure it will brighten up their day. Hope to see you soon again in near future. Warm regards, Abida. More

New Martinsville, West Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 30, 2014

Our experience here was anything but pleasant. We were charged twice for our room and the staff at the hotel was anything but sympathetic. We also asked for a black cab and the hotel called a mini cab company.

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Jon, Thank you for taking the time to share your feedback following your stay at Comfort Inn and Suites Kings Cross. . You review indicates that you did not seem to enjoy any aspect of your stay. Apologies for the misunderstanding. Your comments have been forwarded to the necessary department. Warm regards, Abida. More

UK
Top Contributor
77 reviews 77 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 25, 2014

We booked a suite for one night - it's like a mini flat with two bedrooms and a kitchenette. The hotel is located in Argyle Street just across the road from Kings Cross/St. Pancras. The hotel is situated in a street that is full of "lower standard" hotels but don't judge the place by its neighbours. The hotel is certainly... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Zac, Thank you for taking the time to leave a review on your recent stay with us. I am very pleased to read we exceeded your expectations! We value your comments and appreciate your feedback. It’ll be a pleasure to welcome you back once again at Comfort Inn & Suites Kings Cross St Pancras! Warmest regards, Abida. More

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Additional Information about Comfort Inn and Suites King's Cross / St. Pancras

Address: 31-33 Argyle Street, London WC1H 8EP, England
Location: United Kingdom > England > London > Camden / Primrose Hill , Euston / Kings Cross /St Pancras
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Comfort Inn and Suites King's Cross / St. Pancras 4*
Number of rooms: 14
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Also Known As:
Comfort Inn & Suites Kings Cross Hotel London
Comfort Inn And Suites Kings Cross
Comfort Inn Kings Cross
Comfort Inn London
London Comfort Inn
Comfort Inn And Suites King's Cross / St. Pancras London, England

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