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Comfort Inn and Suites King's Cross / St. Pancras

4.0 of 5 Hotel   |   31-33 Argyle Street, London WC1H 8EP, England (Camden / Primrose Hill)
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Ranked #715 of 1,054 Hotels in London
A recent review
5 of 5 stars reviewed 2 weeks ago
Philip B Kidderminster, United Kingdom
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133 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Barnsley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked this hotel as it was a four star near kings cross so could do everything we needed to in the little time we had. When we arrived at the hotel we were told there had been a problem with our room and we had to move to another location. At this time I said we didn't have enough... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Lucy, Thank you for taking the time to provide your feedback. Your reviews are vitally important to us and we always want guest expectations to be met upon arrival. I’m certainly disappointed that your stay was not at all that it could have been. Not our usual behaviour though and we apologise you felt that way! We have sent... More

Kidderminster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked here by mistake. There are two Comfort Hotels within a stones throw of Kings Cross Station and this was the one we hadn't stayed at before. However, what a mistake to make! The hotel has been refurbed. We had a basement suite which was superbly decorated and kitted out. All the mod cons including hair dryer, flat screen... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Hi Philip, I’m glad you found us at last. Thank you so much for your kind words. It was really overwhelming to know your thoughts. I will share your comments with the team and very much look forward to welcoming you back in the not too distant future. Warm regards, Abida. More

Isle of Man
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had read the reviews and went on the positive. Thank you to those reviews I had read that are positive. I booked in at 12pm leaving the cases in a secure room requesting a top floor room for 4 of us. I was not guaranteed this; however, my 3 girls and I (2 teens, 1 - 9 year old),... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Susie, Thank you for writing a wonderful review. I’m glad we made it right aligned with the Comfort Inn spirit. We look forward to welcoming you back on your next trip to London. Please give us a shout prior to your arrival. We'd love to make it extra special. Warmest regards, Abida. More

Birmingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 10, 2014

A great location for trains with three stations easily within walking distance and for Eurostar in particular. Catching an early train meant that it was great for us and we also got a good deal on price. However, It's not somewhere we would seek to stay again as the "suite " was very small and needed some refurbishment . Also,... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear David, I readily agree with you regarding the location perks. The train/tube/bus stations are located nearby which makes it easier for our guests to travel in and out London. We're sorry to hear of your dissatisfaction towards the front desk service. We hope you will change your mind and allow us to serve you again. Many thanks for taking... More

Sunderland, United Kingdom
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 8, 2014 via mobile

After a recent trip to London work had booked a number of us in this hotel and it was not what I expected, the hotel is located just off kings cross train station (5 minute walk). It was clean and appeared very busy,the location is perfect if you are visiting London this hotel does not have many faults, but this... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, Interrupted sleep can easily change a hotel stay from great to poor, and we're sorry that happened to you. Please be assured that your comments have been passed on to the relevant head of department for further follow up action. Furthermore, it's wonderful to know you liked all the other aspects of your stay. A massive 'Thank You'... More

Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 8, 2014

Our suite in this hotel was a good size, clean and we appreciated the air conditioning. Great location if you have to catch the Eurostar. My only complaint is that there was no hot water in the shower. I mentioned this to the receptionist when leaving but he seemed pretty uninterested, so I hope it was sorted out for the... More

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts with us. Apologies if you had to face any inconvenience during your stay. The maintenance team did their magic after you left. However, we encourage guests to inform the reception on time so their experience can be made memorable. We offer 24 hours reception service as we genuinely... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

Friendly staff on arrival. Had a basement suite, which was basically two single beds in a room with a kitchen and entrance to the bathroom with a seperate double room. the twin room/kitchen was very warm in the summer with no air con. The double room did have air con which was nice. The rooms had a very clean and... More

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AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Tim, It's nice to know you'll be visiting us again. We'll keep in mind your room preferences next time. We appreciate you sharing your experience with us. Warm regards, Abida. More

Bristol, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 3, 2014

Used this hotel to stay prior to joining Eurostar for trip to Paris. Clean & comfortable with air conditioned room. Ideally situated for St Pancras International Station. A good buffet breakfast is included. Would use it again if travelling on Eurostar.

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Andy, Your review is a reward, thank you for making our day. I hope your trip to Paris was a memorable experience too. Give us a shout next time you visit London. Warm regards, Abida. More

Senior Contributor
40 reviews 40 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 31, 2014

This is an ideally situated place to stay if you want to guarantee getting to St Pancras for a morning train. The space is extremely well thought out, with breakfast in the basement as there are no real views to speak of. The staff are great, very helpful and efficient and multi lingual. We were lucky to have a quiet... More

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear McLean, We’re really happy your visit turned into a memorable experience except for the air- freshener incident. All the unnecessary hiccups have been ironed-out. We thank you for staying with us. We hope you’ll visit us again! Warm regards, Abida. More

Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 24, 2014

I was not expecting much based on other peoples reviews and was really dreading the stay there but I must say it was actually a really good stay at the Comfort Inn. less than 5 minutes walk from the station, very easy too! when we checked in, it was an easy and quick process and the guy mentioned that we... More

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review

Dear Rayzil, Thank you for such a lovely and detailed account of your experience with us. It was nice to know how much you appreciated your visit. Feedback like yours make us feel content about our performance. I have passed on your comments to rest of the team members. It was a pleasure to have you stay with us. Warm... More

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Additional Information about Comfort Inn and Suites King's Cross / St. Pancras

Address: 31-33 Argyle Street, London WC1H 8EP, England
Location: United Kingdom > England > London > Camden / Primrose Hill , Euston / Kings Cross /St Pancras
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Comfort Inn and Suites King's Cross / St. Pancras 4*
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Also Known As:
Comfort Inn And Suites Kings Cross
Comfort Inn & Suites Kings Cross Hotel London
Comfort Inn Kings Cross
Comfort Inn London
London Comfort Inn
Comfort Inn And Suites King's Cross / St. Pancras London, England

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